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블루 시 란사로테 팜 여행 후기

3.5 out of 5
블루 시 란사로테 팜
Anzuelo 60, Puerto del Carmen, Tías, Lanzarote

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 71개 이용 후기 중 22개" "
평점 8 - 좋아요. 71개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 15개" "
평점 4 - 별로예요. 71개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 2개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Zsuzsanna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

8/10 - 좋아요

Christopher

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태
Proche de la mer (5 grosses minutes à pied), calme, chambres correctes, nourriture moyenne. Heure de checkout affichée sur la carte etait différente de l'heure réelle (affichée à la reception).

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The staff work hard, but the all inclusive options was just average most of the time u could find something nice on the menu
2024년 1월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Week in Lanzarote
Very good stay. Great location. All inclusive was great. Constant food and drink. Great pool. Good sunbathing area. Rooms were nice. Beds and pillows uncomfortable however. Still highly recommend.
2024년 1월에 4박 숙박함

8/10 - 좋아요

Gerard

좋아요: 청결 상태, 객실의 편안함
Nice hotel
2023년 12월에 8박 숙박함

4/10 - 별로예요

Christine

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Personnel de l'accueil poli et plaisant ainsi que la responsable, hôtel bien situé à 10 minutes du centre. La chambre est de bonne dimension mais intérieur un peu vétuste. Buffet très répétitif et plutôt fait pour les clients anglais. Piscine non chauffée et très froide. Nous venons 4 fois par an sur l'île et avons fait le mauvais choix pour cet hôtel.
2023년 11월에 11박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2023년 11월에 7박 숙박함

6/10 - 괜찮아요

Emily

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very very small hotel which this comes a very small buffet and only one pool bar. The bar was fine all though limited selection it was never busy and always served with a smile. The pool area always very clean House keeping ever other day which meant damp bathroom towels. Entertainment only Mondays and Thursdays. Hire of beach towels at €1 a day for the cheap small towels and €3 for the bigger ones. Walk down the road and buy a towel for €4
2023년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 5월에 4박 숙박함
답변 제공: Fernando 님, 2023년 5월 18일
Thank you so much for choose us. We hope to see you soon.

8/10 - 좋아요

Colin

연인과의 여행
좋아요: 청결 상태
Hotel was lovely, 5 minutes down to beach, shops for amenities very close by, pool was lovely but cold for about 10 seconds then you get used to it, food it is what it is breakfast nothing to worry about, only ate lunch once and it was fine and for dinner there was always something to eat, drinks fine (need to work on the cocktails though), room was perfect for us no complaints there, all in all we had a good time
2023년 5월에 4박 숙박함

4/10 - 별로예요

Anne

2023년 5월에 6박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well insulated solid walls. Great food and very friendly helpful reception
2023년 3월에 3박 숙박함

8/10 - 좋아요

Perrine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avions passé une très bonne semaine. Nourriture variées. Logement grand et propre.
답변 제공: Blue Sea Palm 님, 2022년 12월 28일
Merci, nous serons ravis de vous revoir.

8/10 - 좋아요

Guy

좋아요: 청결 상태, 객실의 편안함
Détente au calme
Tres bon sejour, temps agréable, ile a taille humaine, mais trop de construction. Nourriture bonne et variée, pret à revenir.
2022년 12월에 7박 숙박함
답변 제공: Blue Sea Palm 님, 2022년 12월 28일
Nous sommes heureux que vous ayez apprécié votre séjour et nous nous réjouissons de vous accueillir à nouveau à tout moment.

6/10 - 괜찮아요

Andrea

단체 여행
좋아요: 객실의 편안함
Hotel rooms were clean and nice . Food was shocking . I ate oit most of the time although i was all inclusive !.. Great location and nice pool .
2022년 11월에 7박 숙박함
답변 제공: Blue Sea Palm 님, 2022년 12월 28일
Thank you for your review. We are pleased that you liked the hotel and we are sorry that the food was not to your liking. It is a large hotel and it is difficult to please everyone. In any case, we welcome your suggestions and are always working to improve. Have a nice day.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely stay, great value for all inclusive option. Some may find food choice limited compared to other all incl but being vegan we had no issues in terms of salad veg rice chips potatoes etc. It's perfectly adequate if you allow to eat out locally a couple of nights as huge choice of lovely restaurants nearby. Meal times are set into 3x 45min sessions for breakfast lunch dinner and you should aim to be there within first 10 min of your chosen session when food is most fresh. Food temperatures are warm rather than hot but there is a microwave available. Plenty choice all incl drinks. No issues getting pool side sun beds. Check in / out easy smooth, all staff lovely and helpful. Great location for everything. Bus stop and regular taxi 5min walk. Apartment lovely well equipped for self catering. Large wall mounted TV comfortable beds great shower no issues hot water. All areas clean well presented. We stayed 137 which had a very dodgy damaged door but it worked. Kitchen doors were not hung straight but took nothing away from the holiday or experience. Overall very impressed would happily return. Thank you Blue Sea team.
답변 제공: Blue Sea Palm 님, 2022년 12월 28일
Thank you, Laura, for your positive comments. We will continue working to improve. We will be delighted to receive you again

6/10 - 괜찮아요

MRS B A

좋아요: 청결 상태
별로예요: 객실의 편안함
Good standard of room. Food in restaurant was very hit or miss. Lots of flies landing on the food very off putting. No effort to stop them like keeping doors closed or fly traps. Lack of sun beds around pool which I didn’t understand as the area is vast and it could have accommodated plenty more. My advice would be go there as self catering don’t bother with the all inclusive as not up to standard.
2022년 11월에 7박 숙박함

6/10 - 괜찮아요

GODOFREDO

2022년 9월에 3박 숙박함

10/10 - 훌륭해요

George

2022년 6월에 3박 숙박함

8/10 - 좋아요

Paolo

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La struttura pur nella sua semplicità era ben organizzata. non mi è piaciuto il rumore continuo dovuto alle macchine termiche in copertura
2022년 4월에 7박 숙박함
답변 제공: Bluesea Lanzarote Palm 님, 2022년 5월 4일
Buenas tardes Paolo, Gracias por su comentario, nos ayudará a mejorar. Creemos que el ruido del que se queja no pertenece al hotel si no que es externo. Es una pena que no nos lo haya hecho saber durante su estancia ya que podríamos haberlo solucionado y que así tuviese unas vacaciones más placenteras. Esperamos volver a recibirle pronto. Saludos.

2/10 - 너무 별로예요

Susan

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Food was very poor. Very limited choices. Pool was freezing cold. More suited to a self catering holiday to all inclusive. Staff over worked hard as the staffing levels were poor especially in the bar and canteen.
2022년 4월에 3박 숙박함
답변 제공: Bluesea Lanzarote Palm Team 님, 2022년 4월 19일
Dear Susan, Thank you for your review, it will help us to improve. We are sorry that we did not meet your expectations. We have never advertised a heated swimming pool. Regarding the food, we offer a buffett according our category and prices. A lot of guests are happy because we offer great value for money. Hopefully, we will welcome you back. Kind Regards

6/10 - 괜찮아요

Ismael

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Reception staff very friendly and helpful. Not much variety of food and I expected better quality for a 4 star hotel. No pool snacks included on the all inclusive. Only 1 staff at the bar, who was also helping at the food services.
2022년 3월에 4박 숙박함
답변 제공: Bluesea Lanzarote Palm Team 님, 2022년 4월 20일
Thank you for choosing us as your accommodation during your holiday in Lanzarote.We will not forget to inform the managers of your suggestions, which we are sure will help us to improve. Best regards from the Blue Sea Lanzarote Palm Team.

10/10 - 훌륭해요

Barry

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception very helpful and all staff very good
2022년 3월에 3박 숙박함
답변 제공: Bluesea Lanzarote Palm Team 님, 2022년 4월 20일
Thank you for choosing us as your accommodation during your holiday in Lanzarote. As well as for the review. We send you our best regards.

10/10 - 훌륭해요

Barry

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bright and modern. Some apts with stairs might not suit older people
2022년 1월에 2박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태
Staff helpfull and pleasant. Only facilities were a pool table and swimming pool so would find it difficult to keep children entertained! Otherwise, good overall value for money.
2022년 1월에 11박 숙박함

6/10 - 괜찮아요

Mrs carole M

좋아요: 청결 상태, 객실의 편안함
2022년 1월에 9박 숙박함

10/10 - 훌륭해요

Vitezslav

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2021년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Limpio, buen precio, muy amables
La limpieza muy bien, incluso siendo cada dos días. El mobiliario estaba algo viejete, pero aceptable; las camas, durísimas y las almohadas llenas de bultos. La playa está cerca, aunque hay un poco de cuesta. La comida no es tan mala como la pintan; es sólo que está muy adaptada al gusto británico :| Lo mejor, el personal: muy amable, camareros muy simpáticos y atentos, receptivos a nuestras peticiones. Muy bien en general.
2021년 8월에 9박 숙박함
답변 제공: DIRECCION DE BLUE SEA LANZAROTE PALM 님, 2021년 9월 23일
Estimado cliente, Gracias por su comentario. Nos alegra que haya disfrutado de su estancia con nosotros y nos haya valorado tan positivamente. Su opinión nos hará mejorar en el futuro, y esperamos poder volverles a dar la bienvenida muy pronto por nuestro establecimiento. Reciban un cordial saludo Bluesea Lanzarote Palm

8/10 - 좋아요

delphine

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Gran acierto
Nos ha gustado la estancia. El apartamento es moderno, tiene aire acondicionado, la cocina tiene el menaje necesario para pasar unos días. Recomendaremos
2020년 8월에 4박 숙박함
답변 제공: DIRECCION BLUE SEA LANZAROTE PALM 님, 2020년 10월 8일
Estimado Anonymous, Agradecemos sus palabras sobre su estancia en Blue Sea Lanzarote Palm . Esperamos volver a verles muy pronto . Reciban un cordial saludo.

6/10 - 괜찮아요

Walter 님, Tenerife

연인과의 여행
별로예요: 편의 시설/서비스
El hotel normalito , bien . La comida pésima , poca variedad , platos mal cocinados , refritos , salados , tienen un albañil en la cocina.
2020년 8월에 6박 숙박함
답변 제공: DIRECCION DE BLUE SEA LANZAROTE PALM 님, 2020년 10월 8일
Estimado SR. Walter, Lamentamos no haber alcanzado sus preferencias culinarias ,a pesar de que ofrecemos un buffet variado, adaptado a todos los gustos internacionales. Lástima que todo ello haya hecho que no disfrutara de su estancia, ni de la excelente ubicación o de la alta relación calidad-precio que ofrecemos. Por ello nos despedimos con agradecimiento por habernos visitado y nuestra reiterada disculpa por no haber acertado con sus preferencias. Reciba un cordial saludo.

4/10 - 별로예요

Tove

단체 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
great spot, lovely hotel but unsatisfactory
Unfortunately the fallout of the collapse of TC is still being felt. The hotel has changed hands and is in transition and without doubt having teething problems. No booking when we arrived on New Years Eve at 5pm, took several hours to sort this out, no excuse for this in this day and age, too many channels of communication available to get away with we couldn’t contact you. The room we were allocated was not prepared for someone to use, we were given it because they had nothing left, fobbed off with an upgrade to all-inclusive ( btw this was on a special offer anyway).... I booked self catering because I don’t like catering offered in Spanish hotels: No Towels No soap Several kitchen items missing inc kettle Room was clearly for a disabled person Bathroom was directly off the bedroom like an en-suite not completely separate as booked We asked to be moved on the 3rd day after viewing another apartment in the complex... certainly this looked as if it had been refurbished.... bathroom completely separate from both bedroom and kitchen/living space. All this said, the hotel has great potential, pool area is lovely and staff pleasant and helpful. The refurbished room was lovely, basic but modern furniture. Location is excellent with grocery shopping 2 minutes away and main shopping / eating a further two or three minutes away however anyway with mobility issues should be aware it is a little hilly on the return from the town, taxis very cheap & readily available
New
Old
Old
2019년 12월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 12월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2019년 11월에 8박 숙박함

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 7박 숙박함

8/10 - 좋아요

Elena 님, Barcelona

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Siamo arrivati in un periodo di transizione tra due gestioni, nonostante ciò ci siamo sentiti a casa. Molto gentili ed efficiente tanto i responsabili della reception che quelli del bar. Hanno fatto ciò che potevano per farci stare bene, erano gentili ed utili per le informazioni chieste. La struttura è bella, ben posizionata. Appartamento funzionale. Torneremo volentieri.
2019년 11월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staff very friendly. Room nice and comfortable
2019년 9월에 7박 숙박함
답변 제공: RECEPCIÓN 님, 2019년 11월 10일
Thank you for your kind comments Best Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함
답변 제공: RECEPCION 님, 2019년 11월 10일
Thank you. Best Regards

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was terrible no proper tv no entertainment bathroom poor food awful
2019년 9월에 7박 숙박함
답변 제공: Smartline Lanzarote Palm 님, 2019년 9월 17일
Dear Guest, We are sorry to hear about your bad experience while you were on holiday with us. Many of our guests are happy with our products and facilities, and we deeply regret this was not the case for you. We would also like to inform you that our team works on introducing entertainment for our guests. Your opinion matters and it will be taken into account in order to improve our services. Kindest Regards, Aleksandrina Atanasova Guest Relations

10/10 - 훌륭해요

Eleanor 님, Cork

좋아요: 청결 상태, 숙박 시설 상태 및 시설
There’s is absolutely nothing I could fault with this accommodation. From the staff to the apartments and the facilities, Lanzarote Palm is excellent
2019년 8월에 14박 숙박함
답변 제공: Smartline Lanzarote Palm 님, 2019년 9월 17일
Dear Eleanor, First we would like to thank you for trusting our hotel with your holiday experience! We are happy to hear you had an excellent stay with us thanks to the staff and the facilities. Looking forward to welcome you back in the future. Kindest Regards, Aleksandrina Atanasova Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 10박 숙박함
답변 제공: Smartline Lanzarote Palm 님, 2019년 9월 17일
Dear Guest, Thank you for scoring us this high! We hope you had an amazing holiday. Kindest Regards, Aleksandrina Atanasova Guest Relations

6/10 - 괜찮아요

James 님, Limerick

별로예요: 청결 상태, 직원 및 서비스
Not a 4 start aparthotel - 3 at most
The aparthotel is in a great location albeit up a steep hill. For the most part the staff are really friendly and welcoming, apart from one of the receptionists. I asked for towels as they had not been changed and ours were crawling with ants. She was quite abrupt saying the towels are only changed every second day as with cleaning of the apartments. This is where Lanzarote Palm falls below standard- I can understand not cleaning every day but in the heat 27/28 C, fresh towels would be nice every day. No toiletries are provided by the hotel contrary to what is advertised so Insure you bring your own. The shower is a bit sporadic as the pressure is all over the place - extremely powerful to a dribble every couple of seconds. €10 deposit needed for both air con and tv remotes ! Safe access is 20€ for a week and 2€ per day afterward. I would stay again as it's so central but would prefer if towels could be changed daily.
2017년 9월에 10박 숙박함

6/10 - 괜찮아요

Chiara 님, Italy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Aparthotel a pochi passi dal mare
Abbiamo trascorso 7 giorni a Lanzarote, scegliendo di soggiornare in un Aparthotel in modo da avere maggiore libertà. Il Lanzarote Palm rispondeva pienamente alle nostre esigenze, e al nostro arrivo si è rivelato un posto davvero gradevole: piscina, bar, ristorante, terrazza...tutto veramente molto bello! Personale disponibilissimo: ci hanno aiutato in più di un'occasione, mantenendo sempre professionalità e cortesia. Unica (grande) pecca: la stanza brulicava di formiche! Nonostante le pulizie regolari, il problema continuava a riproporsi...
2017년 9월에 7박 숙박함

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with really friendly staff
Really nice hotel, with nice apartment and comfy beds. Bar food reasonably priced. Only downfall was no evening entertainment, otherwise a lovely stay. Close to beach and main strip
2017년 9월에 10박 숙박함

10/10 - 훌륭해요

jo 님, chester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect long weekend
Great hotel location, short walk down hill to the beach with all resort facilities in walking distance. Not noisy at all as away from main strip. Great pool area. We had a downstairs apartment plenty of room and utensils etc. Only negative - the false grass on the patio area of the downstairs looks shabby and tired now - probably looked great when new - just a dirt and ant magnet now.
2017년 9월에 3박 숙박함

10/10 - 훌륭해요

john 님, cambridge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean hotel....
Very clean hotel with friendly staff....good location smooth check in/check out however would of liked extra pillows... maybe I should of asked for some more from the reception....but over all 10/10
2017년 8월에 3박 숙박함
답변 제공: Lanzarote Palm Team 님, 2017년 8월 27일
Dear John Thank you for sharing your experience in Lanzarote Palm. We are happy to read you enjoyed your stay. As you commented if you had asked for more pillows we would have provided more. We hope to welcome you soon, Kind Regards