숙박 시설 정면

산도스 아틀란틱 가든스 호텔 - 어른 전용 여행 후기

3 out of 5
산도스 아틀란틱 가든스 호텔 - 어른 전용
Calle El Hierro, 1, Playa Blanca, Yaiza, Lanzarote

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 278개 이용 후기 중 106개" "
평점 8 - 좋아요. 278개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 278개 이용 후기 중 25개" "
평점 4 - 별로예요. 278개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 278개 이용 후기 중 0개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Jungup

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
딱 별3개짜리 호텔 거의 영국 어르신들이고 파리도 많고 너무 별로였음
2019년 9월에 3박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 9월 13일
Dear Guest,Jungup, First of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holidays among us, and for sharing your experience with all of us. While we wish you were enjoying a better experience, it is feedback like this that we learn from and use to improve. We all work very hard to deliver an exceptional guest experience and we understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews. It is true that many of our guests are british but not only elderly, that in any case have the right to enjoy their holiday, but also we have guest from other countries and many young ones too. We really regret that we do not meet your expectations and we wish you enjoy your next holiday wherever you decide to go. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 - 좋아요

Tracy

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2024년 2월 29일
Dear TracyFrom Playa Blanca and enjoying another beautiful day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you.Thanks also for your score, it is fantastic to know that you enjoyed your stay among us. It makes us very proud.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to your next visit. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

10/10 - 훌륭해요

jean-marc

2023년 12월에 8박 숙박함

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스
We had a lovely stay. The pool side bar could be better as there was only beer available at some times.
2023년 10월에 7박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 10월 27일
Dear Olivia,from Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. .Thanks also for your beautiful review, it is fantastic that you enjoyed a lovely stay among us. Now you Know that your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. We also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel. We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We would love to see you back. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

8/10 - 좋아요

Marie Laure

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien dans l’ensemble
Hébergement très bien les Bungalows sont très propre sauf que nous avons eu pleins de fourmis nous avons été informés la personne de la réception elle nous a donné une bombe insecticide et nous avons demandé à la femme de ménage le lendemain de venir nettoyer ce qui a été fait En ce qui concerne les repas nous étions en pension complète . Nous pensions que le pepsi enfin les Soda et le café etc était compris eh bien non !! Un serveur est venue nous voir à table en nous disant que mon verre de Pepsi me coûtait 2€ je trouve chère pour un petit verre il m’a demandé de régler toute suite je l’ai trouvé très désagréable et pendant toute la durée du séjour 15 jours mémé pas bonjour enfin bon je pensais que c’était les boissons genre vins champagne mousseux ou alcools fort qui était payant Si je voulais une pension exclusive il fallait rajouter 10€ par personnes et par jours c’est à dire 200€ en plus !!! Car nous étions 2 Pour boire du Pepsi ou un café car nous buvons pas alcool Donc nous prenions que de l’eau Je trouve énormément chère pour des sodas et café A part cela concernant la piscine impossible d’avoir un transat tout était pris à 9h30!!! Normal les gens sont égoïstes ils laissent leurs serviettes sur les transats comme ça ils ont leurs places réserver personne ne dit rien !!! Donc nous avons été à la plage pas loin du l’hébergement donc sur 15 jours 3 jours de piscine
2023년 9월에 14박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 9월 22일
CherMerci beaucoup d'avoir choisi Sandos Atlantic Gardens pour passer vos vacances, ce fut un plaisir de vous rencontrer et de vous servir. Merci beaucoup pour vos commentaires et critiques constructives, ils nous aideront à nous améliorer. Les boissons du bar ne sont pas incluses dans le service de pension complète. Par contre, les serviettes sont retirées car on constate que les hamacs ne sont pas utilisés.Nous serions ravis de vous revoir à l'avenir lorsque vous aurez besoin de vous reposer et de vous détendre.Cordialement,Sandos Atlantic Gardens

8/10 - 좋아요

Bunthan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were really friendly and welcoming.
2023년 8월에 4박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 9월 4일
Dear Bunthan,From Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your wonderful review, it is fantastic that you enjoyed your holiday among us.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.We would love to see you in the future.Remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful tranquil holiday in the sun
We arrived at 11.30am so knew our room would be be ready. We were welcomed by a lovely receptionist who immediately set about giving us our all inclusive wrist bands so we could start our holiday. She told us to head back after lunch when our room would be ready. We enjoyed a couple of cocktails each, then our lunch and a walk to the promenade before checking in to our bungalow. The bungalow was decorated in white and was clean and spacious There was a lounge/diner with a sofa, English TV, and a dining area, with patio doors leading to our private outdoor seating area. There was also a bedroom to the rear and a shower room. To the rear was an enclosed garden… too hot to sit in but ideal for drying clothes on the airer. Food was good, as were drinks. There seemed to be just one drinks menu which is kept behind the bar so just ask for it. Meals can be eaten inside or outside and outdoor tables are laid at mealtimes. The resort is shielded from the wind so always warm and calm. It’s much windier outside. Mini golf was covered in gravel so couldn’t be used but we walked up a nearby volcano and also walked along the promenade to the strip of shops. Both walks were lovely, picturesque and not too far. There were 2 pools, a jacuzzi and plenty of sunbeds even with people reserving theirs by 8am There was a singer on each night for entertainment. This was a lovely peaceful resort. If you’re looking for a chilled hot holiday this is the place for you.
2023년 4월에 3박 숙박함
답변 제공: Sandos Atlantic Gardens. 님, 2023년 5월 10일
Dear Caroline,Thank you ver much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your fantastic review, it is fabulous that you enjoyed a peaceful and tranqui holiday in the sun and found the hotel to be lovely for a chilled holiday.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you home soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel ticks all the boxes. Exactly as advertised. Absolutely nothing to complain about.
2023년 3월에 14박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 3월 31일
Dear Michael,From Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your fantastic review, it is great that you enjoyed your holiday, it makes us very proud as this is one of our most important aims when we come to work.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente among the Sandos Atlantic Gardens Family. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.Remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you home soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Yours faithfully,Sandos Atlantic Gardens.

8/10 - 좋아요

D A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 3월 6일
Dear D A,first of all we thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Now you know that Your Relax, Rest, Joy and your Health are Our Passion!.Thanks also for your score, it is great that you enjoyed your stay among us. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you in the future, we will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

10/10 - 훌륭해요

Angelina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Love this hotel brilliant staff
2023년 1월에 14박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 1월 20일
Dear Angelina,Thank you very much for choosing us to spend your holiday, it was a great pleasure to meet you, attend you and have you among us,the Sandos Atlantic Gardens Family! Thank you very much for your lovely review. it makes us very happy and proud that you enjoyed youy stay and that you found the staff brilliant and love the hotel. We love that.Let us please thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel.We all work very hard every day in order to make your stay perfect, and achive your expectations.If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too. Now you know that Your Relax, Rest,Joy and Health are Our Passion!.Best regards,Sandos Atlantic Gardens.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches Personal, sehr sauber, sehr gut gelegen, hervorragende Buffets
답변 제공: Sandos Atlantic Gardens 님, 2023년 1월 17일
Sehr geehrter Gast Peter, zunächst möchten wir Ihnen danken für die Wahl von Sandos Atlantic Gardens verbringen Sie Ihren Urlaub und für den Austausch von Ihren Urlaub erleben Sie mit uns allen. Es ist immer eine große Freude für uns Gäste Rückmeldungen erhalten. Jetzt haben Sie erfahren, was wir versuchen, unser Gäst, den bestmöglichen Service für ein 3 Sterne Hotel im sehr ruhigen und erholsamen Ambiente anzubieten. Keine Eile, keine Warteschlangen, keine Wartezeit für liegen... und wir sogar versuchen, es besser zu tun, wir wollen Sie besser als zu Hause zu fühlen. Wir fühlen uns alle Ihre Kommentare über Ihren Aufenthalt im Marconfort Atlantic Gardens und für die Vertonung von Ihren Urlaub bei uns auf Lanzarote 5/5 sehr zufrieden. Es macht uns sehr stolz, weil wir sehr schwer jeden Tag arbeiten, um Ihren Aufenthalt perfekt, und erreichen Ihre Erwartungen machen. Alle Sandos Atlantic Gardens-Team nutzt diese Gelegenheit, um Sie zu begrüßen, herzlich, wir freuen uns, Sie in die Zukunft sehen. Wir werden Deligthed, Sie wieder zu besuchen und Ihnen ein anderes entspannend, friedlichen und ruhigen Urlaub erleben. Seien. Kommen Sie mit Ihrer Familie oder Freunden, so können sie die Erfahrung zu genießen. Herzliche Grüße, Sandos Atlantic Gardens.

6/10 - 괜찮아요

Emmanuel

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Tipico hotel lleno de guiris ingleses
Hotel bien situado con bonitas vistas al mar pero con necesidad de una reforma integral. Las fotos de las web deben ser de cuando se inauguró el hotel ya que no coinciden con la realidad. El primer dia nos dieron la habitacion 117 (limpieza escasa, sofa viejo usado y manchado, cama incomoda y dura, pata de mesa rota, no funcionaba bien la ducha ni el wifi). Nos cambiaron a la habitacion 323 en mejor estado pero sofa igual de viejo y usado, cama igual de incomoda y dura. El desayuno variado pero cada dia lo mismo, calidad mejorable, tipico desayuno para guiris ingleses en todo incluido. Lo mejor del hotel era la atencion del personal, muy amables todos.
2023년 1월에 4박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2023년 1월 9일
Estimado Emmanuel, En primer lugar todo el equipo de Sandos Atlantic Gardens queremos agradecerles el habernos elegido para disfrutar unos días de descanso, así como que se hayan tomado un momento de su tiempo, para compartir su experiencia en el hotel. Es siempre un motivo de satisfacción poder conocer cómo lo han pasado, ya que así podremos mejorar, y con sus apreciaciones otros clientes pueden decidir también visitarnos. Es un placer saber que disfrutaron del servicio del personal. Por eso también queremos expresar aquí nuestro agradecimiento a todo el equipo por su constante esfuerzo en conseguir que nuestros huéspedes disfruten de su estancia. Tomamos nota de sus comentarios y vamos a poner todo lo necesario para mejorarlas. Todo el personal de Sandos Atlantic Gardens aprovechamos esta ocasión para saludarles atentamente, Un cordial saludo. Sandos Atlantic Gardens.

10/10 - 훌륭해요

NICHOLAS 님, HUMBLE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

8/10 - 좋아요

Jean-Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 14박 숙박함
답변 제공: Atlantic 님, 2022년 11월 28일
Cher Jean-Claude,Tout d'abord, toute l'équipe de Sandos Atlantic Gardens tient à vous remercier de nous avoir choisis pour profiter de vos vacances et aussi d'avoir pris un moment de votre temps pour partager votre expérience à l'hôtel avec nous tous. C'est toujours une source de satisfaction de pouvoir savoir comment nos clients ont passé leurs vacances, car de cette façon nous pouvons nous améliorer, et avec leurs appréciations, d'autres clients peuvent également décider de nous rendre visite.Nous sommes extrêmement fiers de savoir que vous avez apprécié votre séjour. Tous vos commentaires nous remplissent de fierté. Nous sommes également très heureux que vous nous recommandiez car c'est l'un de nos objectifs les plus importants à atteindre lorsque nous arrivons au travail.Nous tenons également à exprimer ici notre gratitude à toute l'équipe, pour leurs efforts constants afin que nos clients apprécient leur séjour.Nous voulons nous concentrer précisément sur l'offre de tranquillité et de détente à nos clients et sur la création d'une atmosphère de calme, où il n'y a pas de précipitation, pas de files d'attente, et dans la mesure de nos possibilités, donner le meilleur service possible, afin que tous nos clients soient mieux qu'à la maison et que vos attentes soient plus que satisfaites.Toute l'équipe en profite pour vous saluer avec attention, souhaitant vous revoir à une autre occasion où vous avez besoin d'un moment de repos et de calme. Nous serons ravis de vous offrir à nouveau de nouvelles vacances relaxantes et paisibles avec nous.Votre détente et votre repos sont notre passion !Cordialement.Sandos Atlantic Gardens.

10/10 - 훌륭해요

Sarah

2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Sven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 19박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2022년 5월 4일
Dear guest, Sven first of all we all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also thank you for your fantastic score and the team for their hard work too, they all do an extraordinary job and are a big credit for the Hotel.It makes us very proud as we all work very hard every day in order to make your stay perfect, and achive your expectations. If you return remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. Best regards, Sandos Atlantic Gardens.

8/10 - 좋아요

Laurence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel agréable
Accueil sympathique et professionnel Bungalow très agréable avec tout le confort (2 chambres 2 salles de bain) Terrasse agréable face à la mer Buffet moyen et toujours identique
2022년 4월에 3박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2022년 4월 7일
Cher Laurence merci beaucoup d'avoir passé vos vacances avec nous. Ce fut un plaisir de vous rencontrer et de vous servir. Merci beaucoup pour vos commentaires et votre évaluation, ils nous remplissent de satisfaction. Nous remercions également l'équipe pour ses efforts extraordinaires. Nous espérons pouvoir compter sur votre présence à l'avenir, lorsque vous aurez besoin de repos et de détente. Cordialement. Sandos Atlantic Gardens

8/10 - 좋아요

Martine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 2월에 4박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2022년 2월 23일
Dear Martine, first of all we all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your first moments in the hotel with us and for scoring it 8 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks for your score, it makes us feel very proud and we promise that we will work very hard every day in order to make your stay perfect, and achive your expectations in case you return. Best regards, Sandos Atlantic Gardens.

8/10 - 좋아요

Roman

좋아요: 청결 상태, 직원 및 서비스
The overall setting of the resort is excellent. Unfortuantely, some of the furnishing in the bungalows needs a replacement and the breakfast had almost no variation over 7 days.
2022년 2월에 7박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2022년 2월 22일
Dear Roman, Thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it is a great pleasure for us to know that you enjoyed a relaxing break among the Sandos Atlantic Gardens Family! Let us please thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel.We all work very hard every day in order to make your stay perfect, and achive your expectations. Your comments is fantastic, thank you very much for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you are doing. Thanks also for your remarks, we will give a solution to that. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying another day in Paradise we all greet you cordially, we will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience, it will be great to see you back and offer you another relaxing stay. Come with your family or friends, so they can enjoy the experience too. Now You know that Your Relax, Rest ,Joy and Heatlh are Our Passion!. Kind regards, Sandos Atlantic Gardens.

10/10 - 훌륭해요

Teodora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2022년 2월 1일
Dear Teodora, thank you very much for your review. Now Let us please thank the team for their hard work, they all do an amazing job and they are a big credit for the Hotel. We all want to thank you for choosing us to spend your holiday, and for sharing your experience with us. It is always very important for us to receive guest´s feedback. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. Best regards, Sandos Atlantic Gardens.

6/10 - 괜찮아요

Julie

좋아요: 청결 상태, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2021년 12월 21일
Dear Julie, First of all we want to thank you for choosing Sandos Atlantic Gardens to spend your holiday among us and for sharing your experience with all of us. We really regret that we did not meet your expectations. Best regards, Sandos Atlantic Gardens.

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff and nice environment in excellent location. Adults only is a big plus.
2021년 10월에 7박 숙박함
답변 제공: Marconfort Atantic Gardens 님, 2021년 11월 2일
Dear Marcus, Thank you very much for your review. We all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 10 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Let us please thank the staff for their hard work, they all do an amazing job and they are a big credit for the Hotel. It is also great to know that you enjoyed your holiday among us at Sandos Atlantic Gardens. We all work very hard every day in order to make your stay perfect, and achive your expectations. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you again and count you amongst the many happy Sandos Atlantic Gardens guests. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are already waiting for you. Now You know that Your Relax, Rest and Joy are Our Passion!. Kind regards, Sandos Atlantic Gardens.

4/10 - 별로예요

shirley

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Overpriced basic accommodation in poor condition
This accommodation was hugely disappointing. Very small, with basic living furniture and in dire need of repair. On the first night the bungalow entry lock was faulty and we had to call for someone to try and open the door for us. It had to be repaired the following morning. My husband got an electric shock from some exposed wires below the bedside light. No soap was provided for the hand basin and the shower had little power with only a curtain screen. The shower plumbing was also hanging off the wall. The coffee from the machines at breakfast was undrinkable. Price-wise it was comparable with the smart hotels nearby! Maybe the price seemed more reasonable for those on an all-inclusive package which seemed to be the majority of guests.. Thankfully we were only there for 2 nights.
2021년 10월에 2박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2021년 10월 25일
Dear Guest,shirley, First of all we want to thank you for choosing Sandos Atlantic Gardens to spend your holiday among us and for sharing your experience with all of us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We all work very hard to deliver an exceptional guest experience and it is clear that we fell short in your case.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews..It is really a shame for all of us that you did not enjoy your stay as much as you deserved We really regret that we did not meet your expectations, and please be sure that we will bear all your remarks in mind, giving the information to the respective departments so we can improve our services and facilities. Yours sincerely, Sandos Atlantic Gardens.

10/10 - 훌륭해요

MARINA

2021년 8월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No air conditioning
The air conditioning in our bungalow did not work and they were unable to do anything until the following day. It was 31 degrees and we were offered a fan. Neither myself or my wife slept that night. Not sleeping ruined the following day as we were like zombies. Trying to get a taxi was a complete joke. We had to wait and hour. Completely unaware it would take so long and having to wait outside wasn’t pleasant at all.
2021년 8월에 2박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2021년 8월 23일
Dear Sophie, first of all thanks for choosing Sandos Altantic Gardens to spend your holiday, it was a pleasure to attend you. We apologize for not being able to fix the aircon of your bungalow faster, we did have to change many of them that were also broken due to the heat. An the taxi issue is a problem in Playa Blanca right now and they are try to fix it but we have nothing to do with that. We hope that once the air con was changed you could enjoy the rest of your stay. Best regards, Sandos Atlantic Gardens

8/10 - 좋아요

Alessandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1
2021년 8월에 7박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2021년 9월 16일
Muchas gracias Alessandro por elegirnos para pasar sus vacaciones y también por la puntuación sobre su estancia en Sandos Atlantic Gardens. Esperamos volver a verles. Un cordial saludo Sandos Atlantic Gardens

10/10 - 훌륭해요

jean luc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Séjour parfait. Très bien accueilli et chambre top. Vivement qu’on y retourne
2021년 7월에 7박 숙박함
답변 제공: Sandos Atlantic Gardens 님, 2021년 8월 10일
Cher jeanluc, Merci beaucoup de nous avoir choisis pour passer vos vacances. Ce fut un plaisir de vous rencontrer et de vous servir. Nous apprécions grandement vos commentaires et commentaires sur l'expérience à l'hôtel. Nous apprécions également l'effort d'équipe pour rendre votre expérience satisfaisante. Nous espérons vous revoir bientôt, lorsque vous aurez besoin d'un moment de calme et de tranquillité. Cordialement, Sandos Atlantic Gardens.

8/10 - 좋아요

Salvatore 님, Torino

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nonostante tutti i disagi dovuti al Covid il soggiorno è stato piacevole, soprattutto per merito del personale che si è fatto in 4 per far andare tutto nel migliore dei modi. Certo, rispetto agli anni passati il tutto ne ha risentito
2020년 7월에 14박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2020년 8월 7일
Caro Salvatore, Grazie mille per essere di nuovo con noi, è sempre un piacere servirti. Apprezziamo molto i tuoi commenti, lo sforzo per adattarci alla nuova situazione e mantenere i nostri standard di servizio e qualità è enorme. Continueremo a impegnarci per rendere il vostro soggiorno indimenticabile in ogni caso e situazione. Speriamo di vedervi presto. Un cordiale saluto, José Ángel Gil Parrilla. Director Marconfort Atlantic Gardens.

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 4박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2020년 5월 11일
Thanks for your score, it is a pleasure to know that you enjoyed your stay among us. We hope you, your family and friends are all well. We are all ready and wishing to return to the hotel and start seeing you all. We are looking forward to your next visit it will be reat to meet you again in the future. Best regards.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff really friendly. Reception very helpful -Sun beds brought down to our room, organised packed lunches, car hire organised Food great and very hot - also good mix of Spanish/Canarian food and international food Drinks great Bungalow spacious Maintenance friendly but there does need to be a look at the doors on the bungalows. The locks are inconsistent and need changing.
2020년 2월에 7박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2020년 2월 23일
Dear Guest, thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your review,it is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now You know that your Relax, Rest and Joy are our passion! Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr ruhig und friedlich, tolle Nähe zum Strand. Das Essen war sehr vielseitig und gut. Toller kleiner Fitnessraum! Sehr freundliches und hilfsbereites Personal
2019년 11월에 15박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 12월 26일
Sehr geehrter Gast, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie Marconfort Atlantic Gardens als Ihr Urlaubsdomizil gewählt haben, und auch dafür, dass Sie uns Ihre Bewertungen bezüglich Ihres Verbleibs in userem Hause mitgeteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben, und wir Sie hoffentlich bald wieder als unsere Gäste begrüssen dürfen. Es erfüllt uns mit Stolz zu hören, dass wir den Wünschen und Erwartungen unserer Kunden gerecht werden konnten. Im Namen aller Mitarbeiter von Marconfort Atlantic Gardens bedanken wir uns nochmals ganz herzlich bei Ihnen und es wäre uns eine grosse Freude, Sie in Zukunft wieder bei uns empfangen zu dürfen. mit herzlichen Grüssen, José Ángel Gil Parilla Director Marconfort Atlantic Gardens

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great value and location. Really friendly staff. If ever visiting Lanzarote I would stay again.
2019년 12월에 3박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 12월 18일
Dear Guest, first of all we want to thank you for choosing us to spend your holiday and it has been a great pleasure to meet you and atend you. Thanks also for your score given to your experience among us and for your feedback, it makes us very proud to know that you enjoyed your stay and it makes us very happy that you would return if you visit this unique and wonderful island. It would be a pleasure to see you among us and we would try our best to deliver once more a most enjoyable and relaxing stay. We also thank the whole team for their tireless effort they do to make your stay as you deserve. We are looking already for your next visit to Paradise!! Best regards, José Ángel Gil Parrilla Manager at Marconfort Atlantic Gardens

10/10 - 훌륭해요

eliane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 14박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 12월 17일
Dear Guest, eliane, first of all thank you for choosing Marconfort Atlantic Gardens, it has been a great pleasure to attend you. Thanks also for the score giving to your stay among us, we work very hard to deliver a most relaxing and enjoyble stay to our guest and when we reached we feel very proud. For that reason we also thank the team, for their hard work. From Playa Blanca we are looking forward to your next visit and we will try our best again to give you relax and quietness. Now you know that your Rest, Relax and Joy are our Passion! Kind regards, Marconfort Atlantic Gardens Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 10월에 7박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 11월 5일
Dear Guest, thanks for choosing us to spend your holiday and for your 3 star rating. We wish we have done it better in order to deliver a more enjoyable stay to you. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 7박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 10월 14일
Dear Guest, Now You know that Your Relax, Rest and Joy are Our Passion!. We all want to thanks you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also want to thank the staff, for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout était parfait. Rien à redire.Vue du bungalow magnifique.
2019년 9월에 7박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 10월 2일
Cher client, premier de tous les équipements Marconfort Atlantic Gardens tiens à vous remercier d'avoir choisi de passer leurs vacances en Août. Nous tenons également à remercier ceux qui ont pris un moment de votre temps de commenter sur votre expérience. Pour nous, il est toujours une expérience gratifiante de savoir que nos clients ont eu tendance, car cela peut améliorer. Nous sommes heureux que tout soit parfait et que vous ayez apprécié la vue sur le bungalow. Comme vous l'avez noté, nous nous concentrons sur la fourniture de paix et de détente à nos clients et de créer une atmosphère de calme, où il n'y a pas de précipitation, pas de files d'attente, et selon nos moyens, donner le meilleur service possible à tous nos clients sont mieux que à la maison et que leurs attentes sont plus que satisfaits. Pour que nous arrivons autour de l'hôtel de l'équipe tous les jours pour travailler, et quand nous arrivons à répondre à vos attentes, comment est le cas, nous ne pouvons pas être plus heureux avec le travail accompli. Tout le personnel de Marconfort Atlantic Gardens profite de cette occasion pour saluer attentivement, impatient de vous voir dans un proche avenir et de fournir une nouvelle, calme et relaxant vacances avec nous. Cordialement. Jose Angel Gil Parrilla. Directeur Marconfort Atlantic Gardens.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bungalows are perfect air conditioned couch tv two chairs dining table with a decent shower and hairdryer. Wi-Fi wouldn’t work for us but we didn’t bother trying to fix it either as we didn’t really need/want it. Pool area is nice decent number of beds however it’s dead silent it’s missing some background music. We only found out on the last day that there was activities we could have done throughout the day but nobody approached us to make us aware of this. Food was good it’s all inclusive we know it’s not going to be gourmet but we had a choice every night and were pleased with everything. Staff in the restaurant were very good and abdul in the bar was very fast! Entertainment was the exact same every night one person singing 70s and 80s which was fine except they all sing the same songs so very repetitive. Overall though we went for a relaxing trip and that’s exactly what we had!
2019년 8월에 4박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 8월 14일
Dear Guest, Now You know that you Relax, Rest and Joy are our passion! We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great comments, it is great for us to know that you enjoyed your holiday among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bungalows were great as they were very quiet yet near to the prom and the facilities. They were very clean and the amenities in them were good including the beds which were comfortable and there was a fridge too. The air con was very welcome.
2019년 7월에 11박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 8월 5일
Dear Guest, First of all we thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work. From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now You know that Your Relax and Rest are Our Passion! Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

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연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service from Hugo regarding Gluten Free was exceptional, he didnt make me feel like i was awkard at all.
2019년 7월에 7박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 7월 31일
Dear Guest, From Playa Blanca and enjoying another day in Paradise we all greet you cordially and Now You know that your Relax,Rest and Joy are our passion! We want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for sharing your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience, we are all already waiting for you. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

Nan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely Quiet Break - Don't go foer a sea view!
Loved our stay. quiet and relaxing. The food and staff were great We booked a Sea View (and paid for it!} but only got sea glimpses. Did report this on you checking in feed back but the hotel incorrectly said it had been resolved with us - it had not. We didn't want to ruin our stay by complaining so left it. Loved it there and would return but would NOT pay for a sea view!
2019년 5월에 3박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 6월 12일
Dear Guest, Nan, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. We also feel very sorry for not having the chance to get in contact with you during your stay, in order to explain you about the issue of the view of the bungalow and we apologize for that. We also understood that staying for only three days it would have been a waste of time to move to another bungalow. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks also for your review, it is great for us to know that you loved your stay among us and that you had a quiet and relaxing time at Marconfort Atlantic Gardens. It is a big pleasure and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

Criileo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo mejor de todo, el personal. Sin ellos, la estancia no sería lo mismo. En especial atención, mencionar a Hugo, Mundi e Iñaki. Ellos se encargaron de que no nos faltara nada durante nuestras vacaciones. No cabe duda que repetiremos.
2019년 5월에 8박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 5월 29일
Estimado Crileo, En primer lugar todo el equipo de Marconfort Atlantic Gardens queremos agradecerles el habernos elegido para disfrutar sus vacaciones y también que se hayan tomado un momento de su tiempo, para compartir su experiencia en el hotel con todos nosotros. Es siempre un motivo de satisfacción poder conocer cómo han pasado su estancia nuestros huéspedes, ya que así podremos mejorar, y con sus apreciaciones otros clientes pueden decidir también visitarnos. Nos enorgullece muchísimo saber que han disfrutado de su estancia en el hotel y que el personal les pareciera lo mejor de todo y que tienen la intención de volver a visitarnos. Esto nos llena de orgullo ya que es unas de nuestras metas más importantes a conseguir cuando venimos a trabajar. También es un placer expresar aquí nuestro gradecimiento a todo el equipo, por su constante esfuerzo en conseguir que nuestros huéspedes disfruten de su estancia. Queremos centrarnos precisamente en ofrecer tranquilidad y relax a nuestros huéspedes y crear un ambiente de sosiego, donde no hayan prisas, ni colas, y dentro de nuestras posibilidades, dar el mejor servicio posible, para que todos nuestros clientes se encuentren mejor que en casa y que sus expectativas sean más que satisfechas. Todo el personal de Marconfort Atlantic Gardens aprovechamos esta ocasión para saludarles atentamente, deseando poder verles pronto, cuando necesiten un tiempo de descanso y calma. Estaremos encantados de brindarles de nuevo unas nuevas, relajantes y tranquilas vacaciones entre nosotros. ¡Su relax y descanso son nuestra pasión!. Un cordial saludo. José Ángel Gil Parrilla. Director Marconfort Atlantic Gardens.

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 5박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 4월 28일
Dear Guest, Andrew, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing us to spend your holiday and for scoring your experience 8 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. It is great for us to know that you enjoyed your stay among us and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again, we would be pleased to attend you once more. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

Annette 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely and friendly staff. Great selection of different foods in restaurant. Kept very clean everywhere. Lots of sunbeds all around the pools. It was very peaceful and quiet at night and if you wanted to you could take a short walk along the seafront to shops bars and restaurants. Everyone we spoke to were either returners or first timers who wanted to return.
2019년 4월에 4박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 4월 11일
Dear Annette, Now you know that Your Relax and Rest are Our Passion!. Thanks also for your great review, it is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. We also want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We thank our staff also for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards, José Ángel Gil Parrilla.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Liked: Excellent location, great staff & nice gardens. Disliked: Reserving of sunloungers despite notices disallowing. Food was fine but a little repetitive.
2019년 3월에 4박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 4월 1일
Dear Guest, lainey2007, first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great post, it is a pleasure to know that you enjoyed a wonderful rest among us at Marconfort Atlantic Gardens. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff .for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. From Playa Blanca and enjoying another day in Paradise we all greet you cordially. and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. You know now that you Relax and Rest are our passion! Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 7박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 4월 2일
Dear Guest, from the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks for your great post, it is great for us to know that you enjoyed a fantastic break among us at Marconfort Atlantic Gardens and taht you found your Paradise and Nirvana. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. We look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests

10/10 - 훌륭해요

Simon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That it was relaxing in a great location. The food and staff were great too.
2019년 3월에 5박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 3월 13일
Dear Guest, cornwall-blue, From Playa Blanca and enjoying another day in Paradise we all greet you cordially and Now you Know that Your Relax and Rest are Our Passion!. Thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you are dping now. We also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It is a pleasure for us to know that you enjoyed your stay among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations.We look forward to your next visit next year and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

6/10 - 괜찮아요

Laura

좋아요: 청결 상태
Very average - would not book again
The hotel is average, wouldn’t rate it more than 2 stars! Pro - located on the south coast of the island, sea view, walking distance to bus stop, lighthouse and a few small bars/restaurants. Playas Papagayo 2 hours walk away or 30 mins/1 hour by bus/car. Cons - Basic bungalow accommodation, cold shower (hot for 30 secs only!), single beds put together to make a double, not a great variety of food at dinner time and food labels not clear (careful if you are intolerant to specific ingredients as they aren’t specified - always ask the chef), breakfast lacking of sweet spreads (chocolate/peanut butter) and burnt pancakes! Also, not the best customer service, the staff kept themselves to themselves and never even mentioned there’s a lovely sauna area with showers within the hotel.. by the time we realised there was a sauna it was too late for us to use it! And it would have been included in the price! Overall, Playa Blanca is a quiet area ideal for who wants to stay away from the busy side of Lanzarote and wants to visit the Papagayo beaches, however I’ve seen other hotels around the area which could be possibly offering a bit more than the Marconfort Bungalows. I wouldn’t personally book again.
2019년 3월에 3박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 3월 6일
Dear Guest,Laura, first of all we want to thank you for choosing Marconfort Atlantic Gardens to enjoy your holiday and for taking a few minutes of your time to share your experience with us. It is always very important for us to receive guest´s feedback, because we always have in mind our guest´s remarks and comments in order to improve. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. As you know from others reviews we all work very hard to deliver an exceptional guest experience and it is clear that we fell short in your case.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews. Thanks also for your remarks because they give us the chance to improve. We will have them in mind and we will do our best in order to resolve them. We all greet you cordially and wish you enjoy your next holiday wherever you decide to go. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

Lydia 님, Finch

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location, Excellent service & staff so friendly and helpful. Great food and plenty of sun beds . Peaceful & relaxing . Would return .👍
2019년 2월에 10박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 2월 27일
Dear Guest, Lydia, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and now You know that Your Relax, Rest and Happiness are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks for your pleasant post, it is a great pleasure to know that you enjoyed your stay among us at Marconfort Atlantic Gardens.It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. That is why we also want to than the stafffor their hard work, they all do a fantastic job and they are a big credit for the Hotel. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay T Atlantic Gardens, this being our second. Good food, plentiful and varied and served hot! Room comfortable Beds very comfortable. Weather not too great this time, but about what you expect for January. The staff were very friendly and helpful. The hotel is nicely situated out of the back gate and on to the promenade. It's a bit of a walk into Playa Blanca of around 40 minutes but the taxi's are plentiful and very reasonably priced. Be very aware of THE step outside the bar and dining room. It falls from about half an inch to four inches over about 10 feet. My wife missed the step and fell awkwardly. We would recommend it to other travellers and we would be happy to stay here again.
2019년 1월에 14박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 2월 4일
Dear Guest, first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday once more, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great post, it is great to know that you enjoyed a pleasant time among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It makes us even prouder and happier to know that you will recommend us and also would consider returning in the future again as this is one of the most important aims when we come to work. From Playa Blanca and enjoying another day in Paradise we all greet you cordially. and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. You knew now that you Relax and Rest are our passion! Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All inclusive gem
It was superb - excellent food. Pool could have been warmer
2019년 1월에 13박 숙박함
답변 제공: Marconfort Atlantic Gardens 님, 2019년 1월 30일
Dear Guest,Irene, Now you know that Your Relax and Rest are Our Passion!. Thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also want to thank the staf for their hard work, they all do a fantastic job and they are a big credit for the Hotel. Thanks also for your great post, it is a pleasure for us to know that you enjoyed a superb stay among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you again. Yours faithfully, José Ángel Gil Parrilla. Manager.