2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

시사이드 로스 하메오스 플라야 여행 후기

4 out of 5
시사이드 로스 하메오스 플라야
Playa de los Pocillos s/n, Puerto del Carmen, Tías, Lanzarote

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 387개 이용 후기 중 276개" "
평점 8 - 좋아요. 387개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 387개 이용 후기 중 12개" "
평점 4 - 별로예요. 387개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 387개 이용 후기 중 2개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Donald 님, Dublin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were fantastic. The food assortment and quality was quite good and appeased even a finicky 7 year old.
2024년 4월에 3박 숙박함
답변 제공: Beate Sekula 님, 2024년 4월 17일
Dear Donald, Thank you for your review. We're happy to read that you had a fantastic experience during your stay at our Seaside Los Jameos! It is wonderful to know that the quality of our gastronomy offer met your familly expectations. Your feedback is greatly appreciated. We hope to welcome you back for another enjoyable holiday soon!Best regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Arup

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for 7 nights with my family (3 year old daughter) towards the end of March. I cannot compliment the staff at Seaside Los Jameos Playa enough from right from the beginning gave us an excellent service. A few call outs - Marina at front desk when dealing with my upgrade request, Noemi and Sandra from guest services who went above and beyond on my request to make my wife and daughter's birthdays special and the entire Kids club team who work tirelessly throughout the day to keep kids entertained but then again at the Kids disco. My daughter had the best time. The kids disco every evening is a game changer - she had so much fun with so many other kids but also it made her super tired! Food options were great - we usually would never stay somewhere with only one restaurant but the daily options and themed nights were great. Soo many fresh meat and fish options. I can't comment for vegetarians but we didn't get bored. The resort on the whole is good. Rooms are great - the double room is a bit small if you have kids hence the request to upgrade to Junior suite which was far spacious. Love the pools by the kids club as they were safe/shallow enough for my daughter to play without me needing to get in and the little playground on the sandy bit is fantastic! We didn't really explore much but it is so easy to wonder onto the beach front which has lots of shops and restaurants, so location wise it is great - including the fact it was a 10 min drive from the airport!!
2024년 3월에 7박 숙박함
답변 제공: Beate Sekula 님, 2024년 4월 9일
Dear Arup, Thank you ever so much for sharing your recent experience with us. We're thrilled to hear that you and your family had such a wonderful stay with us. We truly appreciate your kind words regarding our staff members, especially Marina, Noemi, Sandra, and our dedicated Kids Club team. Also, it's delightful to know that we were able to make your wife and daughter's birthdays extra special! We're pleased to hear that you enjoyed the variety of food options available in our restaurant, and we're glad that you liked the plenty of fresh meat and fish options to choose from, as well as you found our resort facilities enjoyable. Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the future. We hope to see you soon with us. Best regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Christine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super freundliches und hilfsbereites Personal, wunderschöner Poolbereich,klasse Essen, schöner Strand vor der Tür.Uneingeschränkte Empfehlung.
2024년 3월에 8박 숙박함
답변 제공: Beate Sekula 님, 2024년 4월 5일
Liebe Christine, vielen Dank für Ihren Aufenthalt im Seaside Los Jameos**** und dass Sie sich die Zeit für eine Bewertung bei Expedia genommen haben.Mit Vergnügen haben wir Ihren schönen Urlaubsbericht gelesen und haben Ihre motivierenden Worte sehr gern an die entsprechenden Abteilungen weitergegeben. Es ist eine Freude zu lesen, dass Sie besonders unser zuvorkommendes Personal und das Angebot der Küche genossen haben. Die positive Beschreibung unserer Poolanlage und die Lage am Strand sind nicht nur wertvoll für andere Reisende, sondern auch insbesondere für uns. Wie schön, dass Sie unser Hotel jederzeit weiterempfehlen!Vielen Dank für Ihr Feedback & mit sonnigen Grüßen aus Lanzarote,Beate Sekula, Hoteldirektorin Seaside Los Jameos****

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful garden, perfect pool area, nice rooms, perfect food
2024년 3월에 6박 숙박함
답변 제공: Beate Sekula 님, 2024년 4월 3일
Dear Claudia, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our beautiful gardens, our pool area, and comfortable rooms during your stay at our Seaside Los Jameos****.I am so happy that you found our food to be perfect as well. We strive to provide a diverse and delicious dining experience for our guests, and we're delighted that we met your expectations.Thank you for your review. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
8th time at this hotel and everything was great. Staff are brilliant. Evening entertainment not as good as it used to be unfortunately and rooms could do with a revamp.
2024년 3월에 7박 숙박함
답변 제공: Beate Sekula 님, 2024년 4월 1일
Dear Dawn, Thank you for choosing our Seaside Los Jameos once again for your recent stay, and for taking the time to share your feedback with us. We are delighted that this was your eighth stay with us, this is truly remarkable!We're delighted to hear that you had a great overall experience, and that our staff provided brilliant service throughout your stay. On the other hand, we regret that the evening entertainment didn't meet your expectations compared to previous visits, and your feedback regarding the rooms is also noted. We welcome your suggestions for improvement, and we will certainly consider it for the future. As you may already know, we are working on revamping our rooms so you can all have a fresher stay with us. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for your 9th time. We are waiting you! Kind regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Is a beautiful hotel in lovely grounds and gardens. Kids would love it. Rooms are clean and spacious and food was great. Lots of activities for all ages. My husband took ill when we were there and was hospitalised. I ended up staying there for an extra 11 days on my own. The staff at reception and in the restaurant were amazing. They did everything they could to help me. Not sure I would have coped so well without their kindness.
2024년 2월에 7박 숙박함
답변 제공: Beate Sekula 님, 2024년 3월 12일
Dear Deborah, We sincerely appreciate your heartfelt review and the time you took to share your experience with us. While we are glad to hear that you found our hotel beautiful with spacious rooms, great food and a variety of activities, we are truly sorry for your husband's illness.It warms our hearts to know that our reception and restaurant staff provided you with the support and kindness you needed during such a challenging time. Your words mean a lot to us and we are grateful for the opportunity to have been of assistance.Once again, thank you for choosing us and for your kind review. We hope your husband is on the road to recovery and we hope to see you both again in our oasis of peace. Warm regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

OLIVIER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hôtel au bord de la plage , buffet repas à thème qui change tout les soirs Salle avec musique jusqu'à minuit Piscine chauffée avec transat et serviettes Chambre confortable avec wifi terrasse , un petit frigo Et belle salle de sport Je recommande
2024년 2월에 7박 숙박함
답변 제공: Beate Sekula 님, 2024년 3월 6일
Dear Oliver, We appreciate you sharing your experience with us. It brings us joy to learn that you had a pleasant stay at our hotel. We're delighted to read that you enjoyed the themed buffet meals, which showcase a variety of options every evening. It's also wonderful to know that you found your room to be comfortable and enjoyed working out at our beautiful gym! Thank you again for your review. We look forward to welcoming you back in the future!Kindly regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Andreas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good week with two Kids. Staff outstanding, room excellent, swimming Pools mainly for Kids but beach close by. High-quality buffet with incredible logistics but of course self-service. Lovely garden, high maintenance and high quality ressort.
2024년 2월에 7박 숙박함
답변 제공: Beate Sekula 님, 2024년 2월 29일
Dear Andreas, Thank you for sharing your experience at Seaside Los Jameos. We're pleased to hear that you had a very good week with your kids staying at our wonderful rooms, and that you found our staff to be outstanding.We take pride in offering a high-quality buffet. It's great to hear that you enjoyed the lovely garden and recognised our efforts in maintaining a high-quality resort.We look forward to welcoming you and your family again for next time.Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

PALVI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing and loved it, will definitely be back soon!
2024년 2월에 5박 숙박함
답변 제공: Beate Sekula 님, 2024년 2월 26일
Dear Palvi, Thank you very much for your kind words. We're absolutely thrilled to hear that you had an amazing experience during your stay at Seaside Los Jameos****. We are very pleased to know that you are already planning to return. We can't wait to welcome you back soon for another wonderful stay. Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Vincent Fredrick 님, Stalybridge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with trees
Stayed for 8 nights just after New Year and I must say what a lovely hotel. Very friendly staff welcoming on arrival very quick check in our room wasn't ready yet but given a card to get drinks at the bar until it was. Cases were already in the room. Nice room kettle, clean and ample space. Modern tv good wifi in most areas. Restaurant and food choice was outstanding wanted for nothing, Fresh fish meat salads all day every day. Two great evening bars the piano bar quieter no kids small and just nice, the family entertainment bar large evening kid shows and adults entertainment so you have a great choice. Two pools one heated hundreds of sun beds but if your a sun worshipper there 100's of trees on site giving you shade most of the day this was only disappointed by the inevitable 07:00 in the dark route march by the Germans to snap up the best beds and have their own little empire will they ever change? Overall a great hotel great location fantastic food but too many trees and shade but each to their own.
2024년 1월에 8박 숙박함
답변 제공: Beate Sekula 님, 2024년 1월 23일
Dear John, Thank you for choosing Seaside Los Jameos and taking the time to share your detailed feedback. We are delighted to hear that you had a lovely stay and enjoyed various aspects of our hotel. Your appreciation of our friendly staff, well-appointed room and outstanding food offerings is truly gratifying. We're pleased to have provided you with a variety of entertainment options and amenities to enhance your experience. We are also very happy to know that our Piano Bar met your expectations! On another note, we regret that we did not meet your expectations regarding the gardens of our facilities. Moreover, regarding the reservation of sunbeds, our hotel does not allow these to be reserved and therefore the team checks them daily at 11:00, 12:00 and 16:00 in order to prevent this practice and react to such situations. Under such circumstances we always recommend approaching any of our pool team staff who will kindly assist you in finding one to your taste.Thank you for your comments. They are truly valuable to us as we continually strive to enhance our guest experience. We look forward to the pleasure of welcoming you back on your next visit to our Seaside Los Jameos.Kind regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

AIDAN

Fantastic
2024년 1월에 11박 숙박함
답변 제공: Beate Sekula 님, 2024년 1월 22일
Dear Aidan, Thank you very much for your review. We're thrilled to read that you had a fantastic experience with us and it was a pleasure to pamper you and to have you among our guests. We hope to be able to welcome you again soon and wish to thank you for having chosen Seaside Los Jameos ****.We hope to have the pleasure of welcoming you back for another fantastic stay in the future! Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It grows on you. At first you are okay happy - not the best but better than average. As time goes on, it becomes more familiar. The food is good bearing in mind its buffet cuisine. The central pool is warm and the staff are friendly enough although we were seriously told off for eating purchased meals in the wrong area! There were no signs but she was not happy. Sun beds are a bit squeezed together but when you’re settled - all is good. Overall we settled in to the place and became very comfortable. Weather was perfect which did help. I can see why it’s recommended.
2024년 1월에 9박 숙박함
답변 제공: Beate Sekula 님, 2024년 1월 17일
Dear Paul, Thank you for sharing your experience on our Seaside Los Jameos. We appreciate your candid feedback and are delighted to hear that the hotel grew on you during your stay.It's pleasing to know that the familiarity of the surroundings, coupled with good buffet cuisine, contributed positively to your experience. Also, we're glad to hear that you found pool inviting and the staff friendly.Thank you for choosing us, and we hope to have the privilege of welcoming you back for another comfortable and enjoyable stay in our resort! Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room as well as beautiful pool and gardens. It was a very short walk to the beach. Excellent all around.
2024년 1월에 1박 숙박함
답변 제공: Beate Sekula 님, 2024년 1월 12일
Dear Donna, Thank you for rating us with the highest score! We truly value your generous comments regarding our delightful room, and beautiful pools and gardens. Also, we are very pleased to know that our prime location met your expectations! Once again, thank you for your feedback and it was our pleasure to have you as our guest. We hope to welcome you back to Seaside Los Jameos. Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Andrei

2024년 1월에 6박 숙박함

8/10 - 좋아요

Michael G 님, Cork

2023년 12월에 8박 숙박함

10/10 - 훌륭해요

Marion

2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
7th time staying at this hotel. The staff are amazing and go above and beyond, nothing is to much trouble. Food is fantastic and varied yes the restaurant does get busy but your on holiday so no rush. Rooms slightly dated but spotlessly clean.
2023년 11월에 10박 숙박함
답변 제공: Beate Sekula 님, 2023년 12월 1일
Dear Dawn, A heartfelt thank you for choosing Seaside Los Jameos for the seventh time! Your loyalty means the world to us, and we are truly grateful for the trust you've placed in us. It brings us immense joy to know that our staff's exceptional service has left a lasting impression, making each of your stays truly memorable. On the other hand, we sincerely appreciate your feedback, and we regret to learn that you found our rooms to be outdated. Your input is valuable to us, and we assure you that we will carefully consider your comments for future refurbishments.Once again, thank you for having chosen us, we would love to receive you again in the future.Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food choice second to none.
2023년 11월에 5박 숙박함
답변 제공: Beate Sekula 님, 2023년 11월 28일
Dear Brian, Thank you for sharing your positive experience with us. We are truly pleased to learn that you considered the food choices at our Seaside Los Jameos to be of exceptional quality! Our culinary team takes great pride in offering a diverse and high-quality selection to cater to various tastes.Your feedback is valuable to us and we appreciate your time in providing it. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

Anna

2023년 11월에 4박 숙박함

8/10 - 좋아요

paul

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing
Very enjoyable and relaxing stay.
2023년 10월에 4박 숙박함
답변 제공: Beate Sekula 님, 2023년 11월 9일
Dear John,We are delighted to hear that you had an outstanding experience during your relaxing vacation in our Seaside Los Jameos! Thank you for your positive feedback, we hope to see you again for another enjoyable stay. Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large hotel in extensive grounds
Large extensive hotel but surprisingly quiet, even in half term week. Food was excellent, Plenty of choices, buffet style, cold food indoors- hot food outside.
2023년 10월에 2박 숙박함
답변 제공: Beate Sekula 님, 2023년 11월 9일
Dear Adrian,I am delighted to read that you had wonderful holiday and that you enjoyed our facilities, as well as the variety and quality of our gastronomy offer. It was a great pleasure to have you amongst our guests and we are looking forward to receive you again very soon for another relaxing vacation!Best regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

Prisca

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Eigentlich ist die Unterkunft nicht schlecht. Leider waren um 8.00 Uhr morgens schon alle Liegen mit Tüchern belegt. Die Zimmer wurden nur notdürftig gereinigt und das Badezimmer stinkte nach „gräuele“. Leider gab es auch Kakerlaken, in der Anlage, sowie im Zimmer/Badezimmer. Die Anlage wäre schön, doch diese Punkte sind für uns keinen 2. Aufenthalt wert.
2023년 10월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 11월 3일
Lieber Gast,vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir schätzen es, wenn Gäste ihre Erfahrungen mit uns teilen, damit wir uns verbessern können.Es tut uns aufrichtig leid zu hören, dass Sie einige Unannehmlichkeiten während Ihres Aufenthalts im Seaside Los Jameos **** erlebt haben. Das Problem mit den frühzeitig belegten Liegen, die unzureichende Reinigung der Zimmer und das unangenehme Badezimmer sind inakzeptabel und werden von uns ernst genommen. Wir werden sicherstellen, dass diese Punkte an das Team vor Ort weitergeleitet werden, um sicherzustellen, dass diese Mängel behoben werden.Das Vorhandensein von Kakerlaken ist natürlich besonders besorgniserregend. Wir führen regelmässige Masnahmen durch, sodass Kakerlaken bei uns sich nicht verbreiten. Allerdings ist es schwierig aufgrund des offenen Gebäudes dies vollkommen zu beseitigen. Wir werden auch weiterhin alles dafür tun, um dieses Problem zu beseitigen. Es ist unser Ziel, unseren Gästen einen angenehmen und sorglosen Aufenthalt zu bieten, und wir werden hart daran arbeiten, sicherzustellen, dass solche Probleme nicht erneut auftreten. Demnach bitten wir Sie sich bei Unanehmlichkeiten sofortig an die Rezeption zu wenden, damit diese für Sie ein anderes Zimmer finden oder andere Schwierigkeiten beseitigen können.Wir hoffen, dass Sie uns noch eine Chance geben, Ihre Erwartungen zu erfüllen, und wir würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Wenn Sie weitere Informationen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren.Sonnige Grüße aus LanzaroteBeate Sekula, Hoteldirektorin Seaside Los Jameos****

10/10 - 훌륭해요

Elizabeth Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All aspects of the hotel - the room, communal areas, the pools, the entertainment, the staff and the food were outstanding. Superb in catering for gluten free dietary requirements. An amazing holiday, we will definitely be back.
2023년 10월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 11월 2일
Dear Elizabeth,We are delighted to hear that you had an outstanding experience during your vacation in Lanzarote and that you found all our facilities, service and entertainment activities to be exceptional. It is also great to read that you enjoyed our gluten free options and we are delighted to know that we have exceeded your expectations this term. Once again, your kind words mean the world to us and nothing makes us happier than to know that you will definitely be back with us.Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Malcolm

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
4th stay here. Overall love it. Standard of food (all inclusive) extremely good. Cleanliness excellent. Only complaint is staff seem over extended on this stay. But lovely stay all the same.
2023년 10월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 10월 31일
Dear Malcolm,we are humbled to read that your overall stay was fantastic in our Seaside Los Jameos! It is a pleasure to read that you found the quality of our food and the cleanliness of the facilities excellent.On the other hand, we regret that you found the staff over extended. Depending on the month, the hotel can be in high season and we adjust the staff to the needs of the hotel. Thank you for this valuable comment and we will take it into account to review and improve this aspect.We wish to thank you for your kind feedback and we are looking forward to receive you again soon!Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

4/10 - 별로예요

Christian

별로예요: 청결 상태, 객실의 편안함
Very disappointing return to this hotel
2023년 9월에 8박 숙박함
답변 제공: Beate Sekula 님, 2023년 10월 11일
Dear Christian,thank you for your review about your recent stay with us.Since we strive to maintain and continuously improve our high standards, a constructive feedback of our guests is of great importance to us. Therefore, we would kindly ask you to specify your remark to understand better how we can improve our hotel or provide you with further information on our current ones.We are looking forward to hearing from you soon and hope you give us another chance to exceed your expectations. Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing hotel, every bit as good as it was back in 2017 and 2019 probably even better if that is possible as it was already brilliant.
2023년 9월에 2박 숙박함
답변 제공: Beate Sekula 님, 2023년 10월 9일
Dear Caroline, thank you for your kind words and for choosing to stay with us again in our Seaside Los Jameos. We are very happy to read that you found our hotel amazing and that your recent stay was even better as your previous visits.Our goal is to provide our guests with a memorable and enjoyable experience, and it is always rewarding to know that we have succeeded in doing so. Thank you for choosing us and we hope to see you again soon. Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms,great hotel,clean and lots of food options
2023년 9월에 4박 숙박함
답변 제공: Beate Sekula 님, 2023년 10월 2일
Dear Nick,thank you very much for your review, it is delight to hear that you have enjoyed our culinary offerings and your stay at Seaside Los Jameos****.It was a great pleasure to have you amongst our guests and I hope that we may welcome you again in the near future.Warmest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Michio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A full range of facilities to enjoy day and night
2023년 9월에 2박 숙박함
답변 제공: Beate Sekula 님, 2023년 10월 2일
Dear Michio, thank you for taking the time to share your feedback and give us with the maximum score on Expedia! We are delighted to hear that you enjoyed our wide range of facilities available all the day. Our goal is to provide our guests with a memorable and enjoyable experience, and it is always rewarding to know that we have succeeded in doing so.Thank you for choosing us and we hope to see you again in the near future. Best regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

C Emmerson

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

David Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
Our first time in Lanzarote. Hotel was all we could have wished for and more. Lovely room with balcony. Staff so friendly and eager to please. Food was amazing with lots of choices. In house entertainment every evening. Would definitely stay again.
2023년 9월에 6박 숙박함
답변 제공: Beate Sekula 님, 2023년 9월 20일
Dear valued Guest, we are humbled to read that your overall stay was fantastic for the first time in Lanzarote! It is a pleasure to read that you found the quality of our food and the kind service excellent.Moreover, we are also pleased that you enjoyed the entertainment programme. Your positive feedback motivates us to perform even better!We wish to thank you for your lovely feedback and are looking forward to receive you for second time!Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderfully clean and welll run hotel, with incredibly friendly staff. Outstanding location. Breakfast buffet offered incredible variety of options. Back door of property effectively opens up on to the beach. 3 swimming pools, pool bar, kids club, nightly entertainment and a 13 hole putting course ! Price of drinks very reasonable. Lots of free on street parking adjacent to hotel.
2023년 9월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 9월 20일
Dear John, thank you so much for rating us with the maximum score on Expedia and for your lovely comments! It is to kind guests like you that we owe the success of our Seaside Los Jameos. We are proud that you enjoyed our location in front of Los Pocillos Beach and that the breakfast offer met your expectations. Moreover, it is a pleasure that you liked the hotel facilities, activities and the evening entertainment. Once again, we wish to thank you for your friendly review. We are waiting for you to enjoy another time in our Seaside Los Jameos! Best regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Shane 님, Leicester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great all inclusive food to die for ( loads of options to eat ) staff at the restaurant lovely especially Maximus
2023년 9월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 9월 20일
Dear Shane, thank you very much for your lovely comments about our Seaside Los Jameos. It is a delight to know that you have enjoyed the varied gastronomy offer and our kind service. Rest assured that I will share your wonderful comment with the whole team, especially with Maximus. It was a great pleasure to receive in the Seaside Los Jameos and we are looking forward to your return.Sunny regards from Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 11박 숙박함

8/10 - 좋아요

Francisco Guillermo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Tarik

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an wonderful stay. Staff overall is efficient. Located near the beach. Welcoming drinks and even at our birthday. They even arranged a cake at the last minute. Satisfied with this trip. Some areas of improvement: as the rooms not soundproof, wheels of cleaning cart to be replaced as very noisy, cocktails in the bar to improve. Special thanks to the manager, his touch is visible.
2023년 8월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 8월 31일
Dear Tarik, I am delighted to read that you had a wonderful stay and that you enjoyed our facilities and the little surprise for your birthday! Our main aim is to touch the hearts of our guests and we are delighted that you did.On the other hand, we would like to aplogise if the cart of the cleaning service supposed an inconvenience for you. Rest assured that I will take your comment into consideration in order to find a solution. Furthermore, we are sorry if we fell below your expectations regarding the cocktails in the bar and very much appreciate your suggestion to improve in this aspect. It was a great pleasure to have you amongst our guests and we are looking forward to receive you again very soon!Best regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

Carolyn

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing that’s not great is the music. It’s played all day everyday whilst trying to relax around the pool. I understand it being needed for specific activities but even then it’s played too loud. And why can’t the music go off or much quieter between activities. The entertainment in the evening was poor quality.
2023년 8월에 10박 숙박함
답변 제공: Beate Sekula 님, 2023년 8월 25일
Dear Carolyn, thank you very much for your review and useful feedback that will help us to improve certain aspects of the service we provide to our guests. We would like to aplogise if the music in the pool area supposed an inconvenience for you. Rest assured that I will take your comment into consideration in order to find a solution. Furthermore, we are sorry if we fell below your expectations regarding the entertainment and very much appreciate your suggestion. Once again, thank you for choosing us as your vacation destination and we hope to have the pleasure to receive you again in the near future.Kindest regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 - 좋아요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice possibly too busy
2023년 8월에 9박 숙박함
답변 제공: Beate Sekula 님, 2023년 8월 21일
Dear Emma,thank you for your review and for having chosen us for your recent vacation. It is nice to know that you enjoyed your holiday in Lanzarote. However, I regret to hear that the occupancy of the hotel supposed an inconvenience for you. As some seasons are more popular than others, I am sorry that you may have had the impression that our hotel was too busy. We apologise for any inconvenience this may have caused.Once again, thank you for your feedback and we hope to welcome you back in the future.Kind regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

massimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 11박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Alistair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Niamh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No better place to spend summer holidays
2023년 7월에 11박 숙박함
답변 제공: Beate Sekula 님, 2023년 8월 11일
Dear Niamh,thank you for staying at Seaside Los Jameos and for giving us the highest possible rating.We are really pleased to hear that you have enjoyed your summer holiday with us and that you think there is no better place to enjoy your vacation than Seaside Los Jameos.We are looking forward to welcoming you back in the future!Sunny regards from Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The ideal holiday hotel
Fabulous holiday at this beautiful hotel. We stayed all inclusive and it was great This hotel is spotlessly clean, a great variety of all foods. Literally situated close to the beach. There are loads of sun loungers & towels available. The Director & her staff are so friendly and helpful. I would have no hesitation in recommending this hotel.
2023년 7월에 6박 숙박함
답변 제공: Beate Sekula 님, 2023년 8월 9일
Dear Patricia,thank you for your kind word and for having chosen us for your stay in Lanzarote. We are humbled to read that you had a fabulous holiday and that we exceeded your expectations with our friendly and helpful service. Furthermore, it makes us proud that you were fully satisfied with our all-inclusive offer and that we were able to spoil you with our high-quality and varied culinary offer.We are very much looking forward to receive you again in the near future!Kind regardsBeate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

robb

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time in Lanzarote and I can honestly say we couldn’t have picked a better hotel. Food was amazing lots of choices at every meal time. We went in a group of 6 adults 2 children and not one bad tummy the whole holiday. Swimming pools for all ages and all immaculate and clean. Couldn’t recommend this hotel enough especially for families
2023년 7월에 7박 숙박함
답변 제공: Beate Sekula 님, 2023년 7월 24일
Dear Robb,Thank you very much for your lovely review. It is wonderful to read that you enjoyed our amazing gastronomic offer and the swimming pools and we are thrilled that you think you couldnt have picked a better hotel.Thank you again for your review and recommendation and I hope to be able to pamper and welcome you again soon.Best regards from sunny Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 - 훌륭해요

Wilfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 14박 숙박함

8/10 - 좋아요

Aitor

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Solo tengo una pequeña critica que espero que sea constructiva. El cuarto dia de alojamiento se agoto el gel y champú ( 2 en 1 ), somo 4 personas a ducharse minimo los 4 una vez al dia, se agoto como dije el cuarto dia y no se repuso por otro, al dia siguiente tampoco, entonces lo comunicamos en recepción y tomaron nota de habitacion 1132 y de la incidencia, 2 dias despues nos fuimos y sin gel estuvimos hasta entonces, compramos uno para el ultimo dia, no queriamos volver a quejarnos y quedar de cansinos por un champu, cuando no nos hicieron caso la primera vez. Tambien dijimos que el baño no se limpio los 3 ultimos dias, que tambien lo dijimos el dia del gel. Por el resto todo genial, sobre todo la atencion de los empleados. Y falta un poco mas y mejor en actividades del mini club, muy limitado y para niños de 9 a 12 años no tienen nada.
답변 제공: Beate Sekula 님, 2023년 7월 20일
Estimado Aitor, muchas gracias por su valoración. Nos complace saber que ha disfrutado de su estancia en nuestro hotel Seaside Los Jameos y que haya resaltado la atención de nuestros empleados. Por otro lado, lamentamos lo sucedido con respecto al producto de baño. En este tipo de casos aconsejamos que comenten la incidencia a nuestro equipo de recepción, como bien hizo, y seguro que estarán encantados de ayudarle. Esté seguro que comentaremos su caso con el equipo y lo tendremos en cuenta para que no vuelva a ocurrir. Por otro lado, tendremos en cuenta su sugerencia de las actvidades del mini club. Estaremos encantados de volver a darles en un futuro no muy lejano la bienvenida en Seaside Los Jameos.Reciba un cordial saludo,Beate Sekula, Directora del Seaside Los Jameos****