The hotel teams appreciate your wonderful review and delighted to hear that you found the hotel, our helpful and attentive team members and pool facilities to your liking.Your feedback on your dining journey is very important to us and appreciate your personal view on the Captains Deck which is usually very popular, serving famous Cypriot Dishes meze style, hence a long dining service with small dishes of Cyprus delights.Do hope to be able to welcome you back for another amazing stay in the future.Elena TofiasGuest Services Manager

We appreciate you taking the time to rate the hotel, however we have noted that you only stayed with us for two days. The management always urge our valued guests to notify or just inform us of any issues guests may have faced whilst in house, in order to resolve rather than facing poor rankings when guests have left without allowing us the chance to to meet guest personal requirements.A poor ranking without feedback has no essence and truly believe that this is due to personal expectations .We do thank you for taking the time to rank the hotel.Wishing future happy holidays.Management Team - Olympic Lagoon Resort

Dear Steven,We always urge our guests to double check not only the room type booked but also the relevant view. Should we have had availability we would have upgraded you with the relevant supplement.It is shame that you focused only on the room and not on all the facilities and amenities including the various pools, lazy river, indoor pool, spa, Xperience Performances, Daytime Activities, the Snackeria, the Gelataria etc.We do appreciate you taking the time to review and of course saddened that you left disappointed. We are sorry we did not meet your personal expectations.Hoping that you find resorts for future happy holidays.Warm regards,

Dear L,We cannot thank you enough for your fantastic review. Our Executive Chef and his Culinary Team are thrilled to hear that your dining journey in the hotel was lovely. Of course they have taken your feedback into consideration and your points will be passed across the team.Our aim is always to have consistency and reviews such as yours will assist us greatly in our mission to continuously improve our services.Indeed our Pool Bar team are absolutely amazing and we appreciate you noting their efficiency.Your kind words at this busy time mean a lot to us and does give us the motivation to continue to try to exceed our wonderful guests expectations. Hoping to welcome you back in the future.Best regards,Elena TofiasGuest Services Manager

Thank you for uploading your candid review.We greatly appreciate that you have highly rated our facilities, the quality and service. Thank you also for mentioning the nearby beach which is a five minute walking distance from the hotel.It is wonderful to know that you loved the service, food, cleaning and evening shows.We appreciate your remarks and suggestions which will be reviewed within our operations in our efforts to improving our services.Looking forward to welcoming you again for another amazing holiday.Best regardsMarios Vassiliou,General Manager

Dear Mrs Eva , We are delighted to know that you rated our hotel with 10 points . We look forward to welcoming you for a return visit.Kind Regards ,Marios Vassiliou, General Manager.

Thank you for taking the time to submit your review. We are delighted that you highly rated our hotel. We shall look forward to welcoming you again in the near future. Kind regards Marios Vassiliou, General Manager.

Dear Rites , First we would like to thank you for submitting your review about your stay at our hotel. We appreciate that on the positive side of your stay. We are so sorry that you had no opportunity to visit our a lacart restaurants. Your observation for the not so positive aspects is much appreciated. Most certainly we will be looking into these issues within our operations to further improve the quality of service. Looking forward to welcoming you again in the future. Regards Marios Vassiliou General Manager

Dear Sir/Madam Thank you for your feedback . The whole team and I sincerely look forward to welcoming you again for a return visit. Kind regards Marios Vassiliou, General Manager.

Thank you for taking the time to review us . Of course we have received your feedback as a gift with a means to improve our services. We do hope to be able to welcome you back and reinstall your trust in the resort and meet all your expectations. Kind regards, Marios Vassiliou General Manager

Dear Guest, Thank you for choosing Olympic Lagoon Resort Agia Napa and for taking the time to rate our hotel. We hope to welcome you back in the near future! Best wishes, Andreas Antoniou Resort General Manager

Dear Expedia Reviewer Thank you for choosing our resort for your recent holiday to Cyprus and for taking the time to share your feedback with other reviewers on the Expedia Platform. We are sorry that you did not like the food even though we have 7 restaurants that you can choose from. Thank you for your lovely comments regarding the cleanliness of the hotel and also that you really enjoyed our fantastic evening entertainment program performed by our outstanding Kanika All Star Show team in our state of the art Xperience Arena. It was our pleasure to have been of service to you and we look forward to welcoming you back in the near future. Best wishes Andreas Antoniou Resort General Manager

Dear Reviewer Thank you for taking the time to rate The Olympic Lagoon Resort with 5 out of 5 Stars it is very much appreciated by all the staff. Best Wishes Andreas Antoniou Resort General Manager

Dear Expedia Reviewer Thank you for taking the time to share your feedback on the Expedia Holiday review platform, following a much appreciated stay with us. Your comments regarding the hotel facilities and services are graciously accepted. We look forward to welcoming you back in the near future. Best wishes Andreas Antoniou Resort General Manager

Dear Elena Thank you for taking the time to rate our hotel 10 out of 10 it is very much appreciated by the whole team here at the Olympic Lagoon Resort Agia Napa

Dear Expedia Reviewer Thank you for taking the time to rate The Olympic Lagoon Resort in Agia Napa 5 stars following your stay with us. It is very much appreciated by the whole team here. We look forward to welcoming you back. Best wishes Andreas Antoniou Resort General Manager

Dear Guest, Thank you for taking the time to rate our resort. It was a pleasure to have been of service to you and we hope to welcome you back to Olympic Lagoon Resort Agia Napa in the near future. Kind Regards, Andreas Antoniou Resort General Manager

Dear Guest, Thank you for choosing Olympic Lagoon Resort Agia Napa for your recent holiday in Cyprus and for taking the time to share your experience. Thank you for your kind words regarding our superb location, attentive and courteous staff, clean facilities and inviting pools. We are happy you found our lazy river enjoyable and food good. We are grateful for your feedback as it helps us improve on continual basis. It was a pleasure to have been of service to you and we hope to welcome you back to our resort in the near future. Kind Regards, Andreas Antoniou Resort General Manager

Dear Johanna On behalf of the Olympic Lagoon Resort, Agia Napa, I would like to thank you for choosing the Olympic Lagoon Resort as your chosen holiday destination. To further this we would also like to thank you for taking the time to share your feedback on the Expedia holiday review platform. This is highly appreciated by us. Your feedback is of the utmost importance and will aid us in our pursuit of excellence. Finally we would appreciate if you could be so kind to click on the link below (Trip Advisor) and write your comments pertaining to your recent stay. https://www.tripadvisor.com/Hotel_Review-g262055-d292114-Reviews-Olympic_Lagoon_Resort-Ayia_Napa_Famagusta_District.html Once again thank you for taking the time to review our hotel and we hope to welcome you again to our resort in the near future. Kind regards, Andreas Antoniou General Manager

Dear Expedia Reviewer Thank you so much for your lovely review of The Olympic Lagoon Resort in Ayia Napa. We greatly appreciate your kind words regarding our staff, pools and Little Monsters Kids Club. We look forward to welcoming you back to our hotel in the near future. Best wishes Andreas Antoniou Resort General Manager