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라마다 호텔 & 컨퍼런스 센터 바이 윈덤 라스 크루서스 여행 후기

3 out of 5
라마다 호텔 & 컨퍼런스 센터 바이 윈덤 라스 크루서스
201 E University Avenue, I-10 Exit 142, Las Cruces, NM

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 451개" "
평점 8 - 좋아요. 1001개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 134개" "
평점 4 - 별로예요. 1001개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 72개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our second stay. I enjoyed it the ambience inside. Love the atrium and pool. If I have a complaint, it's the pillows were like rocks. But the room was big, plenty of space to walk around. Bathroom good size, too. Although you have to go off property to get meals, there are many restaurants close by. Couple within easy walking distance. Good place for the price.
2024년 3월에 1박 숙박함
답변 제공: Richard 님, 2024년 3월 15일
Hello Melody,Thank you for taking the time to leave a review. We're glad you enjoyed your stay and will pass on your comment about the pillows to housekeeping. We hope you choose to stay with us again.

6/10 - 괜찮아요

Ana Laura

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smells weird.
2024년 1월에 1박 숙박함
답변 제공: MissBianca 님, 2024년 2월 28일
Thank you for your review. I am sorry that you say our room smelled weird. We will have housekeeping look into it and hope to see you in the future.

10/10 - 훌륭해요

david gonzales

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique character and atmosphere.
2024년 2월에 2박 숙박함
답변 제공: MIke 님, 2024년 2월 17일
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the hotel to be a unique character and atmosphere. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worked here 40 years ago and still has great ambiance. Understand it is in transition and was disappointed no cafe or bar open. Was only reason for 4 stars. Not griping about my timing to what is obviously a work in progress.
2024년 1월에 2박 숙박함
답변 제공: Richard 님, 2024년 2월 3일
Hello David,Thank you for taking the time to leave a review. We're glad you still enjoy the hotel and hope to see you again.

6/10 - 괜찮아요

Sonney 님, Florence

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: MissBianca 님, 2024년 2월 3일
Thank you for your review. We do hope you visit us again in the future.

10/10 - 훌륭해요

Jesus

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 19일
Dear Jesus,Thank you for taking the time to tell us about your stay. We are glad that you gave us a 5 out of 5 for your stay. We will be serving a complementary breakfast in the near future. Thanks Again,

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great lobby area with indoor pool. Microwave and fridge were nice for a stay of several nights. Parking lot is lit. Rooms were quiet and comfortable.
2024년 1월에 3박 숙박함
답변 제공: J 님, 2024년 1월 17일
Thank you for your feedback. We are glad you enjoyed your stay. We are always working on bettering our guest stay here at Ramada. We hopes to see you again on your next adventure.

6/10 - 괜찮아요

Ebony

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We heard everything and everyone coming and going from the room we were placed in. Slamming of room doors and loud voices in the hall. Hard time sleeping. Otherwise was very conivence for the event we went to.
2024년 1월에 1박 숙박함
답변 제공: J 님, 2024년 1월 16일
We apologize for the inconveniences. We are always working on bettering our guest stay and we appreciate the feedback.

10/10 - 훌륭해요

Gloria

출장 여행
좋아요: 편의 시설/서비스
Late check in was a breeze!
2024년 1월에 1박 숙박함
답변 제공: MissBianca 님, 2024년 1월 15일
Thank you for your review. We are glad that you found our check in process easy and hope to see you in the future.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Richard 님, 2024년 1월 14일
Hello Juan,Thank you for taking the time to leave a review. We hope you will stay with us again.

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The reaction when we walked in was less than pleasing. We were met with a very rude person (visiting with the front desk) who seemed very inconvenienced by our being there. The gentleman at the desk apologized and was nice. The property is beautiful and has great potential, but is lacking in very basic areas. The property is set up to be a place for entertainment and one that we planned to spend the evening at enjoying a few drinks, but the bar was very dull and depressing. Plus, it closed really early on a Saturday night, so we ended up having to go elsewhere.
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 13일
Dear Jennifer,Thank you for taking the time to tell us about your stay. I want to offer an sincere apology that the person your were met with was rude and that the bar closed to early for you. Please know we are working on addressing these issues. Unfortunately our bar has closed permanently. We will be offering breakfast with your stay very soon. We hope in the future we would be able to exceed your expectation.

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Xannah 님, 2024년 1월 8일
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable! I will share with our team, who I am certain will be encouraged . Here at Ramada, we are continuously working to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - 훌륭해요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Xannah 님, 2024년 1월 8일
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be a 5 out of 5! I will share with our team, who I am certain will be encouraged . Here at Ramada, we are continuously working to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,XannahGuest Service Agent

8/10 - 좋아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 5일
Dear Frank,Thank you for taking the time to tell us about your stay. We are glad you found us worthy of a 4 out of 5. We hope next time to exceed your expectations. Thanks again.

8/10 - 좋아요

MARGE

2023년 12월에 1박 숙박함
답변 제공: J 님, 2023년 12월 31일
Thank you for your feedback. We hope to see you on your next travels.

2/10 - 너무 별로예요

Jessica

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The property was pretty. Upon checkin they make you sign a waiver if your car is broken into which tells you it is not a safe area. When we entered our room, it smelled like cat pee. The maintenance guy quickly sprayed it. There were boogers wiped on the alarm clock. The shower ran scalding hot to freezing cold every two seconds.
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 25일
Hello Jessica,Thank you for taking the time to leave a review. We're sorry your experience was so negative. While we did offer to change your room it should not have been in that condition. Unfortunately every hotel has a notice stating that they are not liable for items missing from vehicles or damage. It is not reflective of the safety of the hotel.-Regards,

2/10 - 너무 별로예요

erick

2023년 12월에 2박 숙박함
답변 제공: Richard 님, 2023년 12월 26일
Hello Erick,You did not stay at this hotel and your review is dishonest. The hotel is not responsible for cancelling reservations made through 3rd parties. Please remove your review.-Regards,

10/10 - 훌륭해요

Al

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming Indoor Hacienda Reprieve
Always a quiet and pleasant stay just off the hustle of US 10. The rooms with double French doors leading out to covered courtyard are our favorites. Many antique and classic touches make this resort a popular well hidden gem
View of entry hall from beyond restaurant
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2023년 12월 23일
Dear Al,Thank you so much for taking the time to tell us about your stay. We are so glad that your experience met your expectations. I will share your comments with our staff whom I am sure will be encouraged by your remarks. We look forward to you staying with us in the future.Thanks again

10/10 - 훌륭해요

Joseph

2023년 12월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 12월 24일
Thank you for the review. We are happy that you found your stay excellent and hope to see you again in the future.

10/10 - 훌륭해요

Denise

2023년 12월에 1박 숙박함
답변 제공: J 님, 2024년 1월 10일
Thank you for the review. We hope to see you again on your next stay.

10/10 - 훌륭해요

Jon

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful
2023년 12월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 12월 20일
Thank you for the review. I am happy that you found the staff friendly and helpful.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 12월 17일
Thank you for the review. We are glad your stay was excellent and hope to see you in the future.

10/10 - 훌륭해요

Kristi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We love staying here.
2023년 12월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 12월 17일
Hello Kristi, thank you for the review and we are glad you love saying with us. We do hope to see you in the future.

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2023년 12월 16일
Jaime,Thank you for taking the time to tell us about your stay. We are glad you found us worthy of a 5 out of 5. We hope to see you in the future and to continue to exceed your expectations.Thanks

10/10 - 훌륭해요

Walter

2023년 11월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 17일
Hello Walter,Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you in the future.

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The most comfortable and best stay in Las Cruces!
We enjoyed our stay at the hotel. The only change would be the bath tub. The height climbing into the tub was a bit high. Especially for someone like me, who has some limited mobility. I did not want an handicap room. Otherwise, the room was great!
2023년 12월에 4박 숙박함
답변 제공: Richard 님, 2023년 12월 16일
Hello Frank,Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you in the future.

2/10 - 너무 별로예요

Joyce

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Towels had stains and the second batch also had stains. The rim of the bath tub was dirty. Definitely never returning.
2023년 12월에 2박 숙박함
답변 제공: Xannah 님, 2023년 12월 11일
Dear Joyce,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the towels had stains and the bath tub were not as clean as you were hoping they would be Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,XannahGuest Service Agent

8/10 - 좋아요

Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 10일
Hello Ramon,Thank you for taking the time to leave a review. We hope you will stay with us again in the future.

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not bad for the price
We have stayed at this hotel many times and it definitely could use some updating and work on their plumbing, the water coming out of the shower was very brown from rust
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 10일
Hello Mary,Thank you for taking the time to leave a review. Unfortunately the city water system occasionally flushes the lines releasing silt into the water. While harmless it is off putting. We hope you will stay with us again in the future.

4/10 - 별로예요

Diane

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rundown Property
No charging ports ,mold in bathroom. No adjoining rooms which we requested. Not worth the price! Needs a huge upgrade!
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 10일
Hello Diane,Thank you for taking the time to leave a review. We're sorry you had such a negative experience. We have an upcoming renovation that address your concerns and hope to see you again.

10/10 - 훌륭해요

West

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Mike 님, 2023년 12월 10일
Dear West,Thank you for taking the time to tell us about your stay. We are glad that you found Ramada Las Cruces worthy of a 5 out of 5. We hope to see you in the future and we hope to continue to exceed you expectations.

6/10 - 괜찮아요

Judith

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is clean. It is older and in need of cosmetic upgrades. Few outlets in rooms making charging of electronic devices a challenge.
2023년 12월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 12월 5일
Thank you for the review. We are sorry you didn't have enough charging stations in the room but will love to let you know we will be starting renovations next year and hope to see you again in the future.

10/10 - 훌륭해요

Priscilla

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 11월 30일
Thank you for the review. I am happy that your stay was so great and hope that we see you in the future.

8/10 - 좋아요

PEDRO

2023년 11월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 14일
Hello Pedro,Thank you for taking the time to leave a review. We hope to see you again in the future.

10/10 - 훌륭해요

Jay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 11월 22일
Thank you for the review. We are glad that your stay was exceptional and hope to see you again in the future.

10/10 - 훌륭해요

Kelly

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel!
2023년 11월에 1박 숙박함
답변 제공: Xannah 님, 2023년 11월 20일
Dear Kelly,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the hotel beautiful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,XannahGuest Service Agent

10/10 - 훌륭해요

IAN 님, HEMET

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Homeless in parking lot
2023년 11월에 1박 숙박함
답변 제공: Xannah 님, 2023년 11월 20일
Dear Ian,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,XannahGuest Service Agent

8/10 - 좋아요

Sabrina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that I was able to come out the room to an area that I can sit next too and a little mall look to shop with restaurants.
2023년 11월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 11월 15일
Thank you for the review. Hope to see you again in the future.

8/10 - 좋아요

Alina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Richard 님, 2023년 11월 16일
Hello Alina,Thank you for taking the time to leave a review. We're glad you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Sang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is very clean without pet smell
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 14일
Mr. Sang,Thank you for taking the time to tell us about your stay. We are glad that you found your room very clean and no pet smell. We look forward to seeing you in the future as we strive to exceed your expectations. Thanks again,Mike

10/10 - 훌륭해요

Chunlan

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Matthew 님, 2023년 11월 10일
Thank you for your rating of Ramada Hotel and Conference Center of Las Cruces. We hope to see you real soon and glad we met your expectations during your stay.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean and comfortable however it was extremely noisy. Not only was there loud traffic noise but the banging and slamming of doors, almost non stop stomping until 2 in the morning made for a not so pleasant experience.
2023년 11월에 1박 숙박함
답변 제공: MissBianca 님, 2023년 11월 8일
Thank you for the review. I am sorry that our hotel was noisy.

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스
Quaint but shows its age.
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 7일
Mr. Douglas,Thank you for taking the time to tell us about your stay. We will be renovating in the next year which should help with the age issues. We hope next time you stay with us we will exceed your expectations.Thanks Again.

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Josh 님, 2023년 11월 7일
Thank you for your feedback. We hope to see you again on your next stay.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Josh 님, 2023년 11월 7일
Thank you for your feedback. We hope to see you again on your next stay.

10/10 - 훌륭해요

Melissa

2023년 11월에 2박 숙박함
답변 제공: Xannah 님, 2023년 11월 6일
Dear Melissa,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Las Cruces Hotel & Conference Center. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be excellent! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,XannahGuest Service Agent

8/10 - 좋아요

Guadalupe

2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 19일
Guadalupe,Thank you for taking the time to tell us about your stay. I glad that you found us worthy of a 4 out of 5. We strive to exceed your expectations and hope that the next time you stay with us we will.Thanks again,Mike

6/10 - 괜찮아요

Tressler

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Mike 님, 2023년 10월 31일
Dear Tessler,I do apologize that we did not exceed your expectations. Please know we are working to address issues and will be renovating in the future. We hope to see you in the future and exceed your expectations.

8/10 - 좋아요

Russell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Josh 님, 2023년 10월 28일
Thank you for your feedback. We hope to see you again on your next adventure.

10/10 - 훌륭해요

Freddy

2023년 10월에 1박 숙박함
답변 제공: Josh 님, 2023년 10월 28일
Thank you for your feedback. We hope to see you again on your next adventure.