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베스트 웨스턴 플러스 라스베이거스 사우스 헨더슨 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 559개" "
평점 8 - 좋아요. 1005개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 85개" "
평점 4 - 별로예요. 1005개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 46개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Jeong Gil

출장 여행
별로예요: 직원 및 서비스
직원들 친절과 낮은 호텔
같은 브랜드 호텔이 그렇듯 전반적으로 평범한 수준의 호텔이나, 직원들의 친절함을 전혀 느끼지 못함. 보편적으로 라스베이거스 내 호텔들은 대부분 친절하기 마련인데, 이 호텔은 그런면에서 특별히 눈에 띄었음. 다소 노후된 시설로 리노베이션이 필요해 보였으나 딱히 불편한 점은 없었음
2021년 11월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2021년 11월 14일
Jeong Gil, Thank you for the feedback you posted in your review of our hotel. We apologize that you did not feel welcome. So many of our guests have experienced the warm atmosphere at our hotel. All staff members are to be welcoming and courteous at all times. We hope you will return and enjoy a better experience in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가격대비 만족 ,시내와 거리가 있슴 친절한 종업원 아침식사도 괜찮음 특별히 흠잡을 것이 없음
2019년 12월에 2박 숙박함
답변 제공: Brittany - Best Western Plus Team 님, 2020년 1월 22일
My team and I are happy to hear that you had a good stay with us! Thank you again for choosing the Best Western Plus and we hope to see you again soon.

10/10 - 훌륭해요

Torry

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just THE BEST!!
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 24일
We appreciate your sentiment, Torry! We think our guests are the finest as well, and we hope you will join us again at the Best Western Plus South Henderson when you are in the Las Vegas area.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 21일
Thank you for choosing the BW South Henderson for your stay in Las Vegas, Scott. Our team was pleased to welcome you, and we hope to see you again.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom tub showed rust. Ac just gave cold air even when the temperature was set to 80.
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 16일
Thank you for your wonderful rating, Mary. We are glad you enjoyed your visit and informed us about the need for attention in the room. We look forward to sharing our hospitality with you again.

10/10 - 훌륭해요

Mansur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay when in Vegas
2024년 3월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 14일
Thank you, Mansur, for an outstanding rating and review for the Best Western Plus South Henderson. We are pleased to offer our guests a more restful experience away from the neverending activity of the Las Vegas Strip. We hope you will join us again for another great stay.

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 3월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 14일
Lori, We are glad you enjoyed our breakfast service. We would love to have another opportunity to provide you with an even better experience when you are in South Henderson.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff is great
2024년 2월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 5일
NRI Distribution. Thank you for your excellent rating. We are thrilled your staff enjoys staying with us at the Best Western Plus Las Vegas South Henderson.

10/10 - 훌륭해요

Malikah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 5일
Thank you for the excellent rating, Malikah. The Best Western Plus Las Vegas South Henderson team works hard to prepare our hotel for guests, and we hope you will return soon to enjoy another visit.

10/10 - 훌륭해요

Torry

반려동물 동반 여행
좋아요: 편의 시설/서비스
Love EVERYTHING about this property
2024년 2월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 3일
Torry, We are delighted you enjoyed everything about your stay at the Best Western Plus Las Vegas South Henderson. Please allow us to welcome you for another wonderful stay.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
always very friendly and accommodating
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 3일
Thank you for visiting the Best Western Plus Las Vegas South Henderson frequently. We are delighted you enjoy our constantly friendly staff and comfortable accommodations. We hope to see you again soon.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great check in staff
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 1일
Joel, We are delighted you received the warm welcome our guests typically experience at check-in. Thank you for your excellent rating and review. Please allow us to host you again at the Best Western Plus Las Vegas South Henderson,

10/10 - 훌륭해요

Thomas W

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 29일
Thank you, Thomas, for sharing the excellent Best Western Plus Las Vegas South Henderson rating. Our team is delighted you enjoyed a spectacular experience and hopes to welcome you again.

6/10 - 괜찮아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is bit tired, bottom line. Clean, pleasant staff and all but very basic rooms (large enough tho' - can't complain about that. Bed was comfortable.
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 26일
We are glad you enjoyed a great experience in one of our clean, comfortable rooms, Alex. Thank you for sharing your feedback with us, and we hope you will return to visit again.

4/10 - 별로예요

Larry

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very noisy. Room neighbors every move audible and loud.
2024년 2월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 26일
Larry, We are sorry the guests in the room next to yours were disruptive. Our staff is happy to address excessive noise issues if we can. Thank you for your review, and we hope you will allow us to provide a more peaceful experience for you.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff here is great
2024년 2월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 24일
Thank you for sharing your appreciation of the service our staff at the Best Western Plus Las Vegas South Henderson provides to your own valued team, NRI Distribution. We look forward to welcoming you all again.

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 24일
Thank you, Eduardo, for the great rating. We are glad you enjoyed a pleasant experience at our hotel and hope you will join us again when you are in the Las Vegas area.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent check in staff
2024년 2월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 22일
It is a pleasure to make your team members comfortable. We hope to host more NRI Distribution visitors in the future.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
housekeeping staff are very nice
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 22일
Joel, We are delighted you enjoyed the wonderful service of our cleaning team. Thank you for sharing an awesome review and rating of the Best Western Plus Las Vegas South Henderson.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff
2024년 2월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 20일
As Always, We are happy to host the employees of NRI Distribution. Thank you for choosing the Best Western Plus Las Vegas South Henderson for your company's lodging. We appreciate your continued trust in our team to deliver a comfortable experience.

8/10 - 좋아요

Brady

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 12박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 6일
Thank you, Brady, for sharing a positive rating for our hotel in South Henderson. We hope you will return to have an even better stay in the future.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent breakfast staff
2024년 1월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 27일
NRI Distribution, It was a pleasure to welcome your company to our hotel, and we are glad you all enjoyed the breakfast service and menu. We hope you will return to have another business conference at the Best Western Plus Las Vegas South Henderson.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Housekeeping!
2024년 1월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 27일
Thank you, NRI Distribution, for the excellent rating of our cleaning crew at the Best Western Plus Las Vegas South Henderson. Our team works hard to prepare rooms for our guests, and we are delighted you enjoyed their efforts in presenting comfortable spaces.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 31일
Thank you, Julie, for submitting the highest rating for our service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope to share our hospitality with you again when you return to the Las Vegas area.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff!
2024년 1월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 26일
We are glad NRI Distribution Is a corporate partner of Best Western Plus Las Vegas South Henderson. Thank you for the great review, and we look forward to hosting you and your wonderful team again.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 1월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 23일
NRI Distribution, We are glad our staff could welcome you for your business trip to the area. Not all visitors to town are here to see the magnificent sites on the Las Vegas Strip. We are glad you enjoyed your stay at the Best Western Plus Las Vegas South Henderson, and we hope to serve your company further.

8/10 - 좋아요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Pool was closed for renovation.
2024년 1월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 22일
Thank you for your rating and review, Jack. We are grateful for our visitors' patience while we work to make repairs and renovations to our pool and hot tub facilities. We hope you will return to enjoy these fabulous amenities in the future.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent service
2024년 1월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
We are glad you enjoyed the Best Western Plus Las Vegas South Henderson staff's friendly and courteous service. We look forward to sharing our hospitality with you again soon.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 1월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
Thank you for the positive rating, Joei! We are delighted you enjoyed the clean, comfortable spaces of our hotel. When you return to the area, please visit us again at the Best Western Plus Las Vegas South Henderson.

2/10 - 너무 별로예요

Milagros

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Noisy
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 19일
Milagros, We are sorry if you were disturbed during your stay. While there are ambient noises within a building, our staff is happy to ask other visitors to be more considerate or service any equipment that may be making unnecessary noise. We hope you will allow us another opportunity to provide a quieter stay for you.

10/10 - 훌륭해요

Malinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 1월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 19일
Malinda, Thank you for the outstanding rating for the service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope you will return to have another enjoyable stay with us again.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 1월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 13일
Thank you for the excellent rating you submitted for the Best Western Plus Las Vegas South Henderson, Joel. Our team is proud of their customer service and attention to making guest rooms comfortable. We would love to host another stay for you.

4/10 - 별로예요

Camille

I asked for top floor room so that I could have a quiet room. ROOM VERY NOISY. You can hear people talking through the walls. There was a vibrating sound on the wall that went off and on throughout the night. Could hear the people showering next room. Cooling/heating unit is noisy, had to shut off. Very bad stay, glad I only paid for one night. Will never stay at this hotel again; is truly a three-star hotel or less.
2024년 1월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
Camille, We hope you will reconsider staying with us again. Our goal is to provide our guests with the best experience possible, and we are sorry this did not happen for you. We are happy to ask others to be respectful if they are being disruptive and will have our maintenance team service the P-Tac unit in the room and investigate the vibration in the wall. We hope to have another opportunity to make you happy you returned to stay.

4/10 - 별로예요

Matthew

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Rude, inconsiderate, and inexperienced staff at front desk. Wanted me to contact Expedia at 2am for a problem caused by their own front desk staff. Clueless when asked to handle a noise complaint and started calling random rooms and waking them up to find out if the truck making noise outside was theirs... again at 2am. They never did solve that problem either. Also, garbage trucks are super noisy in the morning, and the walls are paper thin. You can hear upstairs, downstairs, toilets flushing, showers running, kids through the walls. Would not recommend staying at again and would rather stay on the noisy LV strip than out at this location -- honestly it would be quieter.
2023년 12월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
Matthew, We are sorry you did not have a good experience at our hotel. We will ensure our staff has the additional training to address the issues our guests encounter. We hope you will have safe and worry-free travels in the future.

10/10 - 훌륭해요

Arian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and great location and good prices at the time I booked. Only 17 min drive from the strip
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 3일
Arian, Thank you for sharing an excellent rating and review for our Best Western Plus Las Vegas South Henderson. We are pleased to provide guests with a restful experience yet still offer the convenience of being close to the "action" of the Las Vegas Strip. We hope you will be our guest again soon.

6/10 - 괜찮아요

Li

2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 3일
Thank you for sharing your rating feedback, Li. We hope you will allow our staff to make another visit for you more comfortable in the future. Our only goal is to make each guest feel welcome and have a pleasant stay.

10/10 - 훌륭해요

Dale

2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
Dale, We greatly appreciate the excellent rating you posted for the Best Western Plus Las Vegas South Henderson. Thank you for choosing to stay with us, and we hope you will join us again soon for another outstanding experience.

10/10 - 훌륭해요

Sharlene

좋아요: 숙박 시설 상태 및 시설
Nice large rooms. Very quiet. Bath fixtures were a little loose and patched places on the walls. Very reasonable pet fee - even a little “gift bag “ for the dog. Breakfast included. I would stay again.
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 30일
Sharlene, We hope you will return to the Best Western Plus Las Vegas South Henderson. We are glad you enjoyed a restful stay at our hotel near the Strip and Fremont Street. Thank you for rating our service and accommodations with ten stars!

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice large room, very clean, will stay again when in Las Vegas area.
2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 30일
Richard, We would love to host another wonderful experience at the Best Western Plus Las Vegas South Henderson. Thank you for your excellent rating for our clean, spacious room and service.

10/10 - 훌륭해요

Steven 님, Peoria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Provided first-class customer service
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 28일
We were thrilled to host your visit to our area at the Best Western Plus Las Vegas South Henderson. Thank you for the wonderful rating, and we hope you will return to visit us again.

10/10 - 훌륭해요

Rex 님, Chino Valley

Very nice room for a fair price. Convenient location.
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 29일
Rex, We are delighted you were pleased with the convenient location of Best Western Plus Las Vegas South Henderson. Thank you for your excellent rating and appreciation of our prompt. friendly service. We are eagerly looking forward to seeing you return to visit us again.

10/10 - 훌륭해요

Teresa

2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 28일
Teresa, Thank you for sharing the excellent rating of the Best Western Plus Las Vegas South Henderson. It was our pleasure to provide you with a superior stay at our hotel. We hope you will allow us another opportunity to serve you again.

10/10 - 훌륭해요

Rajesh

2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 26일
Thank you for the excellent rating, Rajesh. It was a pleasure to host your recent stay at the Best Western Plus Las Vegas South Henderson. We hope you will continue to stay with us in the coming year!

10/10 - 훌륭해요

joei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 24일
Thank you for the excellent rating, Joei. The Best Western Plus Las Vegas South Henderson staff is proud of the service and accommodations they deliver daily to guests. We are delighted you enjoyed your stay and hope you will be our guest again soon.

10/10 - 훌륭해요

William

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 19일
It was a joy for our team to welcome you to the Best Western Plus Las Vegas South Henderson, William. Knowing you enjoyed a comfortable and restful stay at our location is gratifying. We hope to see you again soon.

8/10 - 좋아요

Maira

2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
Maria, We are pleased you had a positive experience at our hotel in Henderson. Thank you for your great rating, and we look forward to hosting another visit for you.

4/10 - 별로예요

Theresa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty furniture
The furniture in the room was filthy. Room #431. Tressa at the front desk was awesome. She sent the manager up the next day to re-clean the room. However the problem was the furniture. We payed good money to have a suite and to not even being able to seat on the furniture was very upsetting. It was hard to be in a hotel for 6 days and our only option was to sit on the bed. Hotel was sold out due to the Rodeo. Switching rooms was not an option. Nor did I feel it would have made a difference. Very disappointing and frankly unacceptable. I can’t imagine what the carpet was like. Never took my shoes off. Was visiting family and was not even comfortable asking them to the room.
Towels used to wipe down the couch, chair and dining room chairs.
The cloth was BARLEY damp and I applied VERY LITTLE pressure.
They came back the next day and vacuumed furniture but it did not help with the dirt .
2023년 12월에 6박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 19일
Theresa, Please accept our apologies for the furniture's condition. Our maintenance and housekeeping supervisors will evaluate the furnishings in our rooms and clean upholstery if needed. Along with daily vacuuming, our team cleans carpets in rooms on a rotating basis, with the occasional priority given to rooms that need it urgently. We hope you will return to visit us again and allow us to make your next stay memorable.

10/10 - 훌륭해요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 19일
Karla, We are delighted to see a 10-star rating from you for our service and comfortable accommodations. We look forward to sharing our hospitality with you again at the Best Western Plus South Henderson.

10/10 - 훌륭해요

Fredrik

2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 14일
Thank you, Fredrik, for an awesome 10-star rating! The Best Western Plus Las Vegas South Henderson staff takes pride in carefully preparing guests' hotel rooms and common areas. We are pleased many visitors have looked off-Strip for a more peaceful experience, and we hope you will be our guest again.

4/10 - 별로예요

Sandee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we’ve stayed with best, Westerns many times, including this exact location, and this time I was so disappointed. We had booked two nights there, and when we were in our room, we found that one of the TVs,did not work, which was the one in the bedroom that I watch at night to fall asleep, and the air-conditioning/ heating did not work. We called Tina and Emy need to have the TV fixed and after an attempt, the gentleman who came up reported to us that that TV had been broken all week and that they had no replacement TVs and they were no rooms that we could change into and there was nothing that I could do the next morning because I can’t sleep without a TV. We decided to check out early and I was told that because I had paid through Expedia I could not get a refund and the fact that I was very disappointed with the service did not really matter. We thought we might have breakfast on the way out since we left at 8 AM and there was absolutely no place to sit in the kitchen area. Ha ha I’m so sad to see this nice best western in such poor condition with such poor customer service.
2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2023년 12월 12일
Sandee, We are sorry the TV in the bedroom of your room did not work properly. We hope you will reach out to our management team about getting a refund for the remainder of your stay. As you know, this is not typical of the visits most guests have enjoyed at our location, and we hope you will return to have a better experience in the future.