숙박 시설 입구

다운타우너 부티크 호텔 여행 후기

3 out of 5
다운타우너 부티크 호텔
129 North 8th Street, Las Vegas, NV

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1040개 이용 후기 중 357개" "
평점 8 - 좋아요. 1040개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1040개 이용 후기 중 152개" "
평점 4 - 별로예요. 1040개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1040개 이용 후기 중 176개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

4/10 - 별로예요

JIN CHO

좋아요: 직원 및 서비스
It was nice that downtown attractions were 5 minutes away, and the room I stayed in was clean, but the smell of cigarette smoke was so strong that the door was closed and it was difficult to breathe. And the deposit I paid with my credit card still hasn't been refunded. I arrived late in the evening and really just slept, so I don't think there will be any problems, so I would like to ask for a refund as soon as possible. The employee said it would be returned within 7 business days, so please ask again. Take care
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 29일
Hello Jin.Thank you for the review of our property.The security deposit will not be a refund, it is only a pending authorization once the pending disappears from your account your money has been reverted back to your banking account.Thank you.

10/10 - 훌륭해요

Dahuin

2019년 12월에 5박 숙박함

8/10 - 좋아요

Jinhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
below my expectations
Good: Cute Golf ground-concept common area, just one block away from Fremont Street, No water fountain or vending machine but the staff who is also a bartender gives you lemon flavor added- iced water if you ask Bad: the bald guy with the knitted brows was not polite enough to serve customers, far from the strip, no outlet close to the bed, no microwave on the room
2022년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2022년 1월 24일
Dear Jinhyun, Thank you for the great review of our hotel! I'm sorry to hear about employee that was rude. I'm not sure who it was since we don't have any bald bartenders. I do want to let you know we have free water at the front desk and have a grab & go station with drinks and snacks. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnathan Bishop Assistant General Manager

2/10 - 너무 별로예요

Yottana

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Muy mal me fue cuando llegamos no avía personal en español me atendió una persona que no hablaba español y pues a mi entender no avía cuartos disponibles me dijo que regresara en 45 minutos y jamás me explicó que yo tenía que hacer mi propio ingreso en la computadora que tienen al lado bueno me dio mi tike para parkiar mi auto camine esos 45 para hacer tiempo y cuando volví después de una hora me vuelven a pedir mi I.D y solo me dicen agace a un lado y espere un momento bueno espere y espere y todos los que estaban ay registrándose les daban cuarto y ami solo ahí me tenían y mire mi teléfono mi aplicación decía que ya no tenían cuartos que todavía estaba a tiempo de Canselar bueno me arrime ala computadora que todos se arrimaban adivinando que era eso metí mi información y resulta que eso tenía que hacer desde que llegué pero nadien te explica dan por echo que ya tú lo sabes todos eso me pareció frustrante ✍️
2024년 4월에 4박 숙박함

4/10 - 별로예요

Analberta

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
I didnt like the area and how small the rooms were.
2024년 4월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 24일
We are sorry our rooms did not meet your standards. We offer clean and safe crash pads for weary travelers and persons in the downtown area looking for a place to lay their heads! Thank you for your review!

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bare bones essentials, as expected, but very clean, and very friendly staff. Definitely a great place to stay for budget travellers.
2024년 4월에 5박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 24일
Thanks Gregory! Come back soon!

10/10 - 훌륭해요

adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very kind the staff
2024년 4월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 24일
Adriana we appreciate your stellar review and hope to see you again!

6/10 - 괜찮아요

Keith 님, North Adams

좋아요: 청결 상태, 직원 및 서비스
Many unhoused people around the property.
2024년 3월에 7박 숙박함

8/10 - 좋아요

Kory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to Fremont. A block off Fremont. Plenty of security all hrs. 24 hr Bar in lobby. Only open to hotel customers. The only thing I would say is the restroom could be updated and add a Minnie fridge. We were here in April.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lashanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Had a wonderful stay. Rooms are simple and clean, with the addition of a microwave it’d be perfect. Staff goes above and beyond to make your stay pleasant. I would definitely stay here again!
2024년 4월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 18일
We are happy you stayed with us Lashanda! Please come back soon!

10/10 - 훌륭해요

Skyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 18일
Thank you Sklyer!

4/10 - 별로예요

Victor

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The photos online are deceiving vs. what it is really like. It seems like everything is new but it’s old with some fresh paint. The room was missing amenities but was taken care of quickly by staff. I asked for turndown service early in the morning this first morning and was told "we can't, we only have two people working today". The staff I spoke with was very kind and friendly so I would blame ownership or management for staffing issues. The swimming pool which across the street next to an empty lot with many homeless hanging out was also a disappointment. The water was freezing, no way anyone can enjoy the water. The bedspread had cigarette burns, there was no mini refrigerator or microwave. For the cost I could have stayed at a much nicer hotel. When I was asked about my stay via text I explained all this. The response was: “ Hello, I am sorry that we did not meet your expectations. The room you booked was recently remodeled and Expedia/Hotels.com has not uploaded our new pictures yet. I understand your dissatisfaction with the amenities we do provide, however I can assure you we do not advertise a refrigerator, microwave or a heated pool and our prices are in line with similar hotels. I appreciate your feedback and will be conversing with the team regarding not providing turndown service yesterday. As a courtesy, I will refund yesterdays amenity fee of $20 tax. Thank you.
2024년 4월에 2박 숙박함
답변 제공: Night Manager 님, 2024년 4월 17일
Hello Victor! I appreciate you posting our honest response. We are sorry if downtown Las Vegas is not for you and I can assure we don't misrepresent ourselves online. Our rooms have been completely remodeled twice in the past 5 years with the most recent being a few months ago. Our recent photoshoot was able to capture a much better ideal of what we offer and these will be uploaded soon. Thanks!

10/10 - 훌륭해요

Maria

2024년 2월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 18일
We appreciate your high rating Maria!

10/10 - 훌륭해요

Johanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mi opinión es que está muy bien, la atención del personal fue muy amables , apesar de que no hablan español, fueron muy cordiales y eso se valora mucho. La habitación limpia, En general todo bonito. Espero poder volver pronto
2024년 4월에 6박 숙박함

4/10 - 별로예요

Troy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over priced for what it is
2024년 4월에 4박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 17일
Hello Troy. If we failed to meet you needs in any way, please feel free to reach out and let us know. Thank you for taking the time to review us!

10/10 - 훌륭해요

Selena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the nice spacious and clean room, we arrived early and our daughter was fussy ready for a nap and the wonderful woman at the front desk so graciously checked us in first
2024년 4월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 17일
Thanks Selena! We value your business and want to make sure you and the little ones are comfortable - We value what's valuable to you!

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was not checked in until 5:30 when check in time was supposed to be at 3:00 pm. Received no compensation for this.
2024년 4월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 18일
Hello Sir! Our check in is on a first come, first serve basis. If we did not check you in before other guests that were already in the lobby, it was because we saved the best for last! Thanks for staying!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 17일
Thank you for your review Daniel!

10/10 - 훌륭해요

Marti

단체 여행
좋아요: 편의 시설/서비스
Our room was clean, smelled fresh and had a nice decor. There was even a sort of “change room”, which is convenient when travelling with non-family members.
2024년 4월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 13일
Thanks Marti! We appreciate you giving us the opportunity to serve you! Come back soon!

4/10 - 별로예요

Malika

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The was surrounded in the neighborhood that feels unsafe with prostitutes and sketchy looking people. I came into the lobby and asked the receptionist about the heater. She screams loud across the room. What's my room room number in front of the whole bar area as if I wanted every person sitting at that bar to know what room that I was staying in the entire night. People were up loud roaming through the hallways. I barely got any sleep. The room was fairly clean. It did look like the pictures however, I slept with the chair door up against up against the door the with my pepper spray in hand.
2024년 4월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 13일
Hi Malika. We appreciate your response and are sorry if your stay was not up to your expectations!

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Downtowner was a pleasant surprise. Great location, beautiful remodeled rooms, comfortable bed, nice shower. Service was good. Price excellent.
2024년 4월에 3박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 10일
Thank you for your review Ana, we truly appreciate you!

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the property because it had a lounge inside, a mini golf course, and was very secure. The room was large, the bathroom was cool, and the staff were very friendly.
답변 제공: The Downtowner Team 님, 2024년 4월 4일
Thanks Katrina! We appreciate your kind review and are happy you enjoyed your stay!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
Thanks Scott! We appreciate you!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Downtowner Boutique rates a "10"from me. Dee was extremely pleasant and helpful. The room had everything I needed, except a butler to bring me coffee in the morning. This is going to be a wonderful hotel once finished. I am grateful for the awesomeness
2024년 4월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
Why thank you Carol! We are also grateful for your kind words and happy that our supervisor Dee was able to ensure your stay was perfect!

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
Thanks for leaving a review Luis! Please come again soon.

10/10 - 훌륭해요

Rebekah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that the building is structurally historic but updated in the rooms. The location is perfect if you like to stay near Fremont!
2024년 3월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
Thanks for staying Rebekah! We are pleased to have served you!

4/10 - 별로예요

Soumik

Room was not clean. Dirty not recommended for family with kids
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
We are sorry if any condition you met was not up to par! Please feel free to reach out to discuss!

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price. Nice staff. Clean. Super quiet.
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
Thanks Catherine! We are happy the lights and sounds did not disturb you during your stay. Thank you for your review!

2/10 - 너무 별로예요

Maurice

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Night Manager 님, 2024년 4월 4일
Ho Maurice - We are sorry for not meeting your expectations. Please feel free to reach out to us to discuss!

10/10 - 훌륭해요

brian Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was stellar, also way more safe than what other reviews say. Kinda loud from a nearby nightclub but honestly the low bass just lulled me to sleep. Awesome beds. Awesome value, groovy spot!
2024년 3월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
No Brian - You are stellar! (We do, however, appreciate the acknowledgement!) Thanks!

6/10 - 괜찮아요

Rommel

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that the parking is across the street. The room is clean but has a musty smell. You could hear the sound coming from outside so you cant get a good night sleep. No microwave and fridge in the room
2024년 3월에 1박 숙박함
답변 제공: Night Manager 님, 2024년 4월 5일
Hello Rommel!Our free parking is less than 200 feet from our lobby, directly across the street, much less distance than any hotel or casino in Las Vegas. The surrounding properties are all a part of our boutique hotel and we apologize if we could not meet your expectations!

4/10 - 별로예요

Conrad

2024년 3월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 4일
Hi Conrad, if you feel like giving us a call to discuss your stay please feel free! Thanks for staying!

2/10 - 너무 별로예요

Sinoeun

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did stay there
2024년 3월에 4박 숙박함
답변 제공: Night Manager 님, 2024년 4월 5일
Hello Sinoeun! Please feel free to let us know of your experience. Thanks!

10/10 - 훌륭해요

Jeremy

2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 17일
Thanks Jeremy!

8/10 - 좋아요

La'Quetta

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, friendly staff
2024년 3월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
Thanks La'Quetta! We appreciate you staying with us - Come back soon!

10/10 - 훌륭해요

Jeanette 님, Phoenix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not at this time
2024년 3월에 2박 숙박함
답변 제공: Night Manager 님, 2024년 4월 5일
Thanks for your rating Jeanette!

8/10 - 좋아요

Elsie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the directions could have been clearer on registration (we got in about midnight or so), the person managing the bar and front desk was helpful. For a Saturday night, parking was fairly easy to find (they have three different lots). The hallway and room were clean and quiet. For a smaller than usual room, it still had all the amenities you would expect, and at a reasonable price point. And there are some restaurants and a donut shop just a block or so away for the morning.
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
Thanks for spending time at our Boutique Hotel Elsie. We hope to see you back soon!

2/10 - 너무 별로예요

Michelle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing about this property that we liked. We didn't even end up staying here, as we did not feel safe. The room was clean when we first walked in, but it smelled like smoke! The staff was nice when I told them I would not be staying there. It should NOT be categorized as a Hotel, this is nothing more than a motel with all outside doors to a sketchy street with a lot of construction and homeless all around. I ended up going to another hotel and paying for both, because there was no way I was staying there.
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
Hello Michelle! We are sorry we didn't get a chance to wow you and exceed your expectations. Thanks for your review!

8/10 - 좋아요

Robert

2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 18일
Thanks for your rating Robert!

6/10 - 괜찮아요

Allison

좋아요: 청결 상태
별로예요: 편의 시설/서비스
I could get over the sketchy area with being surrounded with homeless people sleeping on the sidewalk but the wifi was terrible. It’s 2024 invest in some good wifi
2024년 3월에 3박 숙박함
답변 제공: Night Manager 님, 2024년 4월 5일
Hello Allison! We are sorry and unaware that you were having trouble with WIFI here. We would have been happy to correct any flaws during your stay! Thanks for your review!

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Too many homeless people in the very near vicinity
2024년 3월에 3박 숙박함
답변 제공: Night Manager 님, 2024년 4월 5일
Hello Mary, Thank you for your review and although we can not control the homeless population in the city, the safety of our guests is our priority! We only allow our guests on property and we have 24 hour security who roves the area for added protection. Thank you for your feedback!

6/10 - 괜찮아요

Erdal 님, Istanbul

단체 여행
Hotel was safe but watch out when you step out of the door.
2024년 3월에 5박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
Thank you for your review Erdal! Our area feels safe to us working here and we have a stellar security staff to watch over us as well!

8/10 - 좋아요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet room in the Wyld building with good tv reception. Easy walkable to Freemont Tons of casinos Parking across the street
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
Thanks Tamara! We appreciate your review!

10/10 - 훌륭해요

Sequoia

2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 13일
Thanks Sequoia!

10/10 - 훌륭해요

Maricela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll stay here again!
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 4월 5일
We can't wait to have you again Maricela! Thank you!

10/10 - 훌륭해요

Margie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like staying here because this property is in a good location for our travel needs. It's a nice clean hotel. The staff is very nice!
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 3월 21일
Thanks Margie! We appreciate you staying with us!

8/10 - 좋아요

Violeta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I won’t give this facility excellent ration because of these reasons: 1. It was a Motel, not Hotel and who travel often knows the difference. 2. My room was not as advertised on Expedia 3. The part where I stayed in was too old, the hallway was smelly. 4. It was advertised that breakfast included, in fact I asked for it and they confirmed no breakfast. 5. It was hard to sleep at night because of the noise. 6. No minifridge on the room. I will not recommend it to other people.
2024년 3월에 4박 숙박함
답변 제공: The Downtowner Team 님, 2024년 3월 21일
Thank you for giving us a review Violeta! Breakfast items are available for a surcharge as it mentions on Expedia. We are in fact a boutique hotel due to the amenities we provide such as the mini golf and the bar in the lobby! We apologize for the restless natives in Las Vegas - We blame it on all the winnings from the Casinos :)

10/10 - 훌륭해요

Elvis 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Room very clean and affordable!
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 3월 21일
Thanks Elvis! We love those wedding venues named after you!

4/10 - 별로예요

Kaitlin

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just an fyi for people looking online, on the front desk there’s a sign that tells guests to leave an online review in exchange for a prize, like a free drink, etc. so I think that explains why the reviews skew so positive. This was the loudest hotel room I’ve ever stayed in. The walls are so thin, you can hear every footstep outside. They also blast music in the courtyard all day, up until 10 pm, so if you want to go to bed early or take an afternoon nap, good luck. It’s very rundown in general. Also they say that they have free parking, which is true, but they also offer pay by the hour parking to anyone, so on Saturday night, parking was completely full. They do have some overflow lots, but we didn’t know about them beforehand and so that was really stressful trying to figure out where to park. So yeah, bottom line, there’s a lot of reasons why this place is so cheap. It doesn’t feel dangerous or anything, but I wouldn’t come back.
2024년 3월에 2박 숙박함
답변 제공: The Downtowner Team 님, 2024년 3월 20일
Hi Kaitlin, we are disappointed that we failed to meet your expectations. We try hard to ensure that we meet the needs of each and every guest! Thank you for your feedback!

10/10 - 훌륭해요

Lorne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Missing a coffee machine or coffee in the lobey
2024년 3월에 1박 숙박함
답변 제공: The Downtowner Team 님, 2024년 3월 20일
Hello Lorne - Thank you for your reply! We actually do serve coffee daily from 6am-11am. We apologize if you did not get a chance to indulge. Thank you for staying with us!