객실에서 보이는 전망

더 웨스틴 라스베이거스 호텔 & 스파 여행 후기

4 out of 5
더 웨스틴 라스베이거스 호텔 & 스파
160 E Flamingo Rd, Las Vegas, NV

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 516개" "
평점 8 - 좋아요. 1001개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 106개" "
평점 4 - 별로예요. 1001개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 45개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋은 편임. 비교적 깨끗.
2020년 5월에 1박 숙박함
답변 제공: Keith 님, 2020년 5월 31일
Great feedback and thank you!!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Nina D. 님, 2020년 1월 13일
Thank you for your 10 out of 10 rating! We look forward to your next visit.

2/10 - 너무 별로예요

Seungsoo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst
I choose this hotel for good review of other guest before but it was not... Not worth reviewing and could not meet the customer service of SPG group. Go to other hotel for your mind, time and money.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

JINYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격도 좋고 깨끗한 호텔
방도 넓고 친구들과 함께했던 여행에서 너무 좋았습니다!!!
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Hyun Woo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and quiet place
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

linge 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 괜찮습니다
중심지와 도보 이동 가능하지만 살짝 떨어져 있어 조용함 로비에 물이 있어서 구입하지 않아됨
2018년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 나쁘지 않은 위치
스트립에서 약간 떨어져 있지만 걸어서 나갈 만 하고 카지노가 없어서 조용함. 전반적으로 조용하고 괜찮은 가격이라 만족스럽네요. 다만 라스베가스는 destinatio tax가 청구되니 이 점은 항상 감안하세요.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

INSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
스트립에서 도보 10분거리 위치해 약간 외진감이 있긴하지만, 호텔 내부 관리상태가 탁월. 객실에 비치된 스타벅스 커피 맛도 나쁘지 않음. 다만 체크인을 9시에 하는데 객실 준비가 안되어 1시간 이상을 외부에서 보내고 다시 들어와야 했음.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is lovely a calm oasis in noisy loud Las Vegas. The walk from the hotel to the Strip is a little rough. Still I’m pleased with my hotel choice.
2024년 3월에 2박 숙박함
답변 제공: The Westin Las Vegas Hotel & Spa Team 님, 2024년 4월 2일
Thank you very much for sharing here. We are pleased to hear the stay was satisfied; we hope to see you again soon!

6/10 - 괜찮아요

VANESSA

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property does not have casino on site so it isn't as loud as others on the strip. Lobby and restaurant good. Rooms need refurbish.
2024년 3월에 3박 숙박함
답변 제공: Westin Hotel & Spa Las Vegas 님, 2024년 3월 18일
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of all of our guests, such as yourself. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.We hope to have the opportunity to welcome you back sometime in the future and restore your confidence in our property.

6/10 - 괜찮아요

Aimee

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Westin Hotel & Spa Las Vegas 님, 2024년 3월 16일
Thank you for taking the time to share your recent experience at the Westin Las Vegas Hotel & SpaYour valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. If you would like to share more details about your stay or need any further assistance please feel free to email me at bhair@westinvegas.com

10/10 - 훌륭해요

Max

2024년 2월에 1박 숙박함
답변 제공: Westin Hotel & Spa Las Vegas 님, 2024년 3월 23일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - 훌륭해요

Verónica

2023년 12월에 1박 숙박함
답변 제공: The Westin Las Vegas Hotel & Spa Team 님, 2024년 3월 9일
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 - 훌륭해요

Jacquelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super comfortable! Staff was awesome. No casino in the lobby and no smoking! Will stay again for sure. Went for U2 at the Sphere was right our window!! Thank you !!
2023년 12월에 2박 숙박함
답변 제공: The Westin Las Vegas Hotel & Spa Team 님, 2024년 3월 9일
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 - 훌륭해요

Rong

가족 여행
좋아요: 편의 시설/서비스
The staff who helped with luggage is very nice and friendly.
2023년 12월에 1박 숙박함
답변 제공: Kevin H. The Westin Las Vegas Hotel & Spa 님, 2024년 1월 6일
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - 훌륭해요

Same as

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place in Vegas for me
Clean modern spacious feel without the smoke and chaos of Vegas... like a sanctu-ary when you are ready to call it a day. 2 -3 blocks to either cecears or the sphere.
2023년 12월에 2박 숙박함
답변 제공: The Westin Las Vegas Hotel & Spa 님, 2024년 1월 6일
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - 훌륭해요

Daniel

2023년 12월에 2박 숙박함
답변 제공: Kevin H. The Westin Las Vegas Hotel & Spa 님, 2024년 1월 6일
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - 훌륭해요

Theodore

2023년 12월에 2박 숙박함
답변 제공: Kevin H. The Westin Las Vegas Hotel & Spa 님, 2024년 1월 6일
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - 훌륭해요

Edwin C

2023년 12월에 3박 숙박함
답변 제공: Kevin H. The Westin Las Vegas Hotel & Spa 님, 2024년 1월 6일
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

6/10 - 괜찮아요

David 님, Miramar Beach

2023년 11월에 1박 숙박함
답변 제공: The Westin Las Vegas Hotel & Spa 님, 2024년 1월 6일
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 - 훌륭해요

Qian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great sphere view
2023년 11월에 2박 숙박함
답변 제공: Westin Las Vegas Hotel & Spa 님, 2023년 12월 12일
Thank You. We are glad you enjoyed your stay!

8/10 - 좋아요

JOSE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Westin Las Vegas Hotel & Spa 님, 2023년 12월 12일
Thank you for staying with us. We hope that you choose The Westin Las Vegas on your next visit.

10/10 - 훌륭해요

Irina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Westin Las Vegas Hotel & Spa 님, 2023년 12월 12일
Dear Valued Guest, thank you for staying with us at The Westin Las Vergas Resort & Spa

10/10 - 훌륭해요

Melissa

가족 여행
Great greeting, and informative. Got us into our room early which was very nice. Close to everything we wanted to see —perfect for us.
2023년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 - 별로예요

Laurice Anne

2023년 10월에 1박 숙박함
답변 제공: Westin Las Vegas Hotel & Spa 님, 2023년 12월 12일
Thank you for your continued support of our property here at The Westin Las Vegas Hotel & Spa

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great non-casino hotel
Nice location. Nice clean and calm escape from casino/strip but close to where I wanted to be.
2023년 10월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

8/10 - 좋아요

Frank

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 - 훌륭해요

Cris

가족 여행
좋아요: 숙박 시설 상태 및 시설
We had a quiet clean room with a big view of the Sphere!
2023년 10월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

2/10 - 너무 별로예요

Phllip

2023년 10월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 - 훌륭해요

rosario

2023년 10월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - 훌륭해요

Jacob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Clean. NO game machines, NO smoking, great service, a full service Starbucks, bar and restaurant. Walking distance to The Sphere. Right off The Vegas Strip rush and traffic. Thoroughly enjoyed my stay!
2023년 9월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 - 별로예요

Gerardo

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was decent but the system was slow because of high capacity. Check in took a bit but not awful. What was awful though is that when I got to my room, they gave me the wrong room. I booked a room with 2 beds and they gave me a room with only 1. When i went downstairs to get swapped into the correct room, there were no staff at the counter. I waited 5 minutes but no one ever came. I decided to stick with the inconvenience because I was on a time crunch. Slow, no staff to help, wrong room, bleh.
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - 훌륭해요

Hilda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice quiet clean Hotel
2023년 9월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - 훌륭해요

Mariel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT SERVICE
2023년 9월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 16일
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 - 훌륭해요

Scott

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Shade

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greeted at the door, easy checking in and out
2023년 8월에 3박 숙박함

8/10 - 좋아요

Shelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would have given The Venetian a perfect score, but for its not having a coffee maker in the suite. Extremely comfortable bed and eye appealing suite, though.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Martin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Edward 님, Iqaluit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함

2/10 - 너무 별로예요

HALIMA

2023년 7월에 1박 숙박함

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Pleasant atmosphere. The Good Plate restaurant had great food. I was unaware of the resort fees that I would be charged when I checked out. Maybe I overlooked it somewhere when I made the reservation.

10/10 - 훌륭해요

Michael 님, Baldock

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Negative - dog in room next to us yapping for hours
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Melanie

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

JOSE JUAN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fue un asco nunca hicieron el aseo durante toda la estancia había unos perros en la habitación de un lado como abandonados muy mal olor y todo el día ladraban se reportó todo lo anterior y nunca hicieron caso la verdad es un asco
2023년 6월에 3박 숙박함

8/10 - 좋아요

Gina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was attentive and nice. Parking was fairly priced. Rooms were dated and walls were not sound proof. Starbucks on property was nice but hours were terrible. Closed too early. Room service menu was limited and no late night service between 11pm-630am.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Tiffany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was by far, one of my favorite stays. From the scent of the hotel to the comfort of the room. I wish I didn’t have commitments the day I stayed as I would have loved to take advantage of the R&R!
2023년 6월에 1박 숙박함