실내 수영장, 야외 수영장, 일광욕 의자

카스테료 부티크 리조트 & 스파 - 어른 전용 여행 후기

5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 73개 이용 후기 중 48개" "
평점 8 - 좋아요. 73개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 73개 이용 후기 중 5개" "
평점 4 - 별로예요. 73개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 73개 이용 후기 중 0개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Eckard

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Maik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ordentliche, zum Flur hin etwas hellhörige Zimmer. Zimmer und öffentliche Bereiche sauber, gutes Frühstück, nettes Personal.
2022년 9월에 7박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
: Personal an der Rezeption, weibliche Kellnerinnen, Privatpool, Luftmatratzen im Pool, Frühstück -: Abendessen (besser keine Halbpension buchen und außerhalb essen gehen!), Preise der Getränke (6€ für eine Flasche Wasser!), keine Getränke bei HP Enthalten, Familien mit Kleinkindern im Hotel obwohl mit adults only geworben wird.
2022년 8월에 6박 숙박함

10/10 - 훌륭해요

Sophie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard. Spa was great too. The area is super chilled and great food and friendly hospitality. Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.
2022년 8월에 7박 숙박함

6/10 - 괜찮아요

Nitesh

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.
2022년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel mais on trouve beaucoup mieux en Crete
Attention le descriptif des équipements de la chambre est trompeur il n’y a pas de bain à remous extérieur dans la supérieure vue jardin contrairement à ce qui est écrit et le stationnement se fait dans la rue. Le restaurant est délicieux et le personnel sympathique mais les avantages Vip n’ont pas été pris en compte même pas le départ tardif de 2h qui est normalement garanti. L’hotel est beau mais les finissions à revoir pour un 5 étoiles. Literie excellente. Environnement proche moche. Voiture indispensable.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Vincent

좋아요: 청결 상태, 숙박 시설 상태 및 시설
OK hotel
Ons verblijf was OK. Ook niet meer dan dat. Check in was vriendelijk en vlot. Helaas kamer nog niet klaar half uur voor check in tijd, maar dat is opgelost met een welkomstdrankje. Het hotel is netjes, maar kaal en kil. De kamer is netjes, maar erg basic. Het bed is wel erg zacht, maar dat bleek ook redelijk versleten. De TV is best verouderd. Internet heeft een aantal pogingen nodig om in te loggen. Dit hotel is echt geen 5 sterren waard. Prima 3 sterren hotel!
2021년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised
2021년 8월에 11박 숙박함

6/10 - 괜찮아요

MOHAMED TAHAR

연인과의 여행
좋아요: 청결 상태
La piscine privée, c’est interessant, le dîner le soir ce n’est pas dites tout bon. C’est de n’importe quoi. !
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Kamil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding experience
Big spacious room with great view, perfectly equipped with both shower and massage bath tub. We could not ask for more! Staff was extremely helpful and very kind. Despite corona virus outbreak, service was not affected - I would say that being served exclusively by staff is even better than having access to buffet. Food and drinks were simply delicious - just like you would expect from a 5* hotel. Very quiet location, not overly touristy like other locations we visited. We are looking forward to visit this hotel in a future!
2020년 9월에 9박 숙박함
답변 제공: Maura Fidelis, Hotel Manager 님, 2020년 10월 9일
Dear Kamil, Thank you for this beautiful review! Your kind words will be shared with the staff. It is such a pleasure to read that we have met your expectations and have given you the professional service that we are always accustomed to give. Thanks for choosing to stay with us and we look forward to welcoming you back to the Castello Boutique Resort & Spa!. Kind regards, Maura Fidelis Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Be aware before you book
We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings. Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do. Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice. The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution. Their COVID sanitation is likely to standards. I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.
Couch in room
Chair in room
Towels
Nice pool
2020년 9월에 1박 숙박함
답변 제공: Maura Fidelis, Hotel Manager 님, 2020년 10월 9일
Dear Reviewer, Thank you for your comments regarding your recent stay at the Castello Boutique Resort & Spa. We are sorry to read that your stay with us was not satisfactory and would like to express our apologies for any inconvenience caused. Thank you for mentioning the kindness of the staff, the nice pool area, and the fact that we are following the COVID protocols. We sincerely hope to have the opportunity to welcome you again to our hotel and in the meantime, remain at your disposal. Kind regards, Maura Fidelis Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury hotel, delicious meals, courteous stuff
Very nice hotel with many facilities in a good location. We had a great room in front of the pool. Groomers and waiters were courteous and helpful. We enjoyed a delicious breakfast and dinner everyday.
2020년 7월에 3박 숙박함
답변 제공: Maura Fidelis, Operations Manager 님, 2020년 8월 1일
Dear Guest, The Castello Boutique Resort & Spa team and I would like to thank you for your kind and encouraging words regarding your recent stay here with us. We are happy to hear that you enjoyed our services and we appreciate you mentioning the fact that our Elea Restaurant offers delicious meals daily. We wish you a pleasant and happy continuation of summer and look very much forward to welcoming you again here at the Castello Boutique Resort & Spa! Best Regards, Maura Fidelis Operations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함
답변 제공: Renata Kounali, Reservations Coordinator 님, 2019년 10월 30일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: Renata Kounali, Reservations Coordinator 님, 2019년 10월 10일
Dear "Carol", Thank you for your "10 out of 10" rating, it is very appreciated. King regards,

10/10 - 훌륭해요

Maria L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Greek vacation.
Wonderful hotel , friendly and helpful staff .
2019년 10월에 3박 숙박함
답변 제공: Renata Kounali 님, 2019년 10월 8일
Dear Mrs. Maria L., Thank you for your kind comments. Looking forward to welcoming you again in the future. Warm regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 14박 숙박함
답변 제공: Renata Kounali 님, 2019년 10월 8일
Dear valued Guest, Thank you for your kind evaluation. Looking forward to welcoming you again in the future. Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Etablissement tres calme,personnel souriant,bonne restauration
2019년 8월에 14박 숙박함
답변 제공: Renata Kounali 님, 2019년 10월 8일
Dear valued Guest, Thank you for your kind comments. Looking forward to welcoming you again in the future. Warm regards,

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Stay
Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff!
2019년 8월에 5박 숙박함
답변 제공: Renata Kounali 님, 2019년 10월 8일
Dear valued Guest, Thank you for your kind comments. Looking forward to welcoming you again in the future. Warm regards,

6/10 - 괜찮아요

stephane

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Moyen pour un hotel de "luxe".
Le terme "luxury" est un peu galvaude pour cet hotel. Exemple: "vue sur jardin" est en fait vue sur un potager en friche....Le plafond de notre chambre a sans doute ete victme d'un degat des eaux mais a ete repare de facon assez spartiate avec encore des traces tres visibles. Le personnel non plus n'est pas "conforme" aux codes du luxe. A part la receptionniste qui nous a acceuilli a notre arrivee et qui est tres "pro", souriante, etc. D'autres membres du personnel, pas tous heureusement, sont peu aimables ou font les malins. Le buffet du diner et du petit dej sont tres communs pour le prix. Si vous arrivez a 9:50 (petit dej finissant a 10:00) on vous demande de vous presser de facon peu aimable. Globalement, assez decus car nous avions choisi de finir notre "road trip" en Crete par un hotel plus cher et plus cosy que ce nous avions choisi auparavant et cela nous laisse un gout amer. Les autres hotels bien moins chers ont ete de meilleures experiences. La wifi tres mauvaise dans les chambres aussi....
2019년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태
Quelque personnes désagréables Accueil , petite dej Café horrible Ne vaux pas un 5 étoiles
2019년 8월에 14박 숙박함
답변 제공: Stelios Tamboukos, General Manager 님, 2019년 10월 9일
Dear valued Guest, Thank you for your time and your feedback. We apologize for not meeting your expectations, though we hope that we will have the pleasure of welcoming you back and offer you our authentic Cretan hospitality, our resort is renowned for. I would be happy to hear more about your experience may you wish and have the time , please do not hesitate to contact me directly at +30 28410 71102. Best Regards, Stelios Tamboukos General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Service im Hotel ist rundum super, es ist sauber und das Frühstück ist lecker. Wir hatten Halbpension gebucht, aber nur das Frühstück genutzt. Da zum Abendessen eine lange Hose für Herren gewünscht ist und wir bei 34 Grad Außentemperatur keine lange Hose eingepackt hatten ;-) War kein Problem, denn es gibt viele tolle und schmackhafte Tavernen in der Umgebung. Der Ort Sisi war sehr schön. Es ist ruhig, man hat aber die Möglichkeit auszugehen. Die Zimmer waren sehr sauber und die Cocktails an der Bar superlecker. Am Tag des Check out habe ich ein Kleid im Schrank vergessen, man rief uns umgehend an und sendet es per Post in unser letztes Hotel auf Kreta. Ein supernetter Service Wir würden es wieder buchen
2019년 8월에 3박 숙박함
답변 제공: Castello Boutique 님, 2019년 8월 18일
Dear Guests , Thank you for your kind feedback and the comments made. It is always appreciated to receive kind words which will motivate our people to try even more to satisfy our guests. We look forward to having the pleasure in welcoming you back to Castello Boutique Resort & Spa on one of your next holidays. Kind Regards The Management Team

10/10 - 훌륭해요

Arnaud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour parfait
Nous avons passé un formidable séjour au Catello boutique ! Le personnel est aux petits soins, le restaurant délicieux, la piscine très agréable, les chambres spacieuse et très confortables (baignoire à remous + douche à l'italienne, literie ++). Merci à Stavios, Christos, Mike, Konstantina et tout le personnel pour vos attentions pendant tout notre séjour !
2019년 7월에 6박 숙박함
답변 제공: Castello Boutique 님, 2019년 8월 18일
Dear Arnaud Thank you so much for your evaluation and am pleased that you had a great time during your recent stay with us here at the Castello Boutique Resort & Spa. We shall inform our staff about your comments which they will appreciate very much We hope to have the pleasure in welcoming you back to our hotel on your next vacation Greetings from sunny Sissi The Management Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Castello Boutique 님, 2019년 8월 18일
Dear Guests Thank you so much for your evaluation and we are pleased that you enjoyed your recent stay with us here at the Castello Boutique Resort & Spa. We hope we the pleasure in welcoming you back to our hotel on one of your next vacation Kind Regards, The Management Team

8/10 - 좋아요

Paulus 님, Velserbroek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi relatief klein complex, dus lekker overzichtelijk. Keurig onderhouden, klein zwembad, mooie bijbehorende tuin/terras. Erg schoon allemaal, zeer vriendelijk personeel, doen erg hun best om het je naar de zin te maken. Ontbijt prima in orde, diner moet je van houden, wel goed verzorgd. Aantal ligbedjes aan zwembad te laag waardoor je het zg handdoekje leggen krijgt, zeer irritant.
2019년 6월에 9박 숙박함
답변 제공: Stelios Tamboukos 님, 2019년 7월 5일
Dear valued Guest, Thank you for sharing your experience with us in Expedia. We appreciate your kindest comments about our cleanliness, property facilities, breakfast and of course our personnel with whom it will be our pleasure to share your evaluation with. Once again, thank you very much for taking time to share your feedback with us and we are glad that overall you had a very good accommodation experience in Castello Boutique Resort & Spa. We truly hope to have the pleasure of welcoming you back soon in our premises! Wishes for a great summer ahead, Stelios Tamboukos General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frühstück entspricht weit nicht einem 5' Hotel.Abendessen genauso.
2019년 5월에 12박 숙박함
답변 제공: Stelios Tamboukos 님, 2019년 6월 26일
Dear valued Guest, Thank you for sharing your experience with us in Expedia. We have well noted your comments about our breakfast and dinner. However, at Castello Boutique Resort & Spa we are passionate about good food and drink and we strive to offer our guests an exceptional culinary experience. As you have experienced, we offer a wide variety of food items and we always use the best fresh local products. Moreover our wine list features selected wine makers from all over Greece, though we will pass your feedback to our Executive Chef and we really hope the next time you will choose Castello Boutique Resort & Spa for your vacation in Crete, we shall meet your expectations. We truly hope to have the pleasure of welcoming you back soon in our premises! Sincerely, Stelios Tamboukos General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Vriendelijkheid en dienstbaarheid van de staff. Accomodatie is goed schoon en dagelijks word zwimbad na gekijken en schoongemaakt.
2019년 4월에 12박 숙박함
답변 제공: Stelios Tamboukos, General Manager 님, 2019년 5월 15일
Dear Guest, We would like to thank you for choosing Castello Boutique Resort & Spa and for taking the time to share your recent experience with us. As a proud member of the Small Luxury Hotels of the World, we are proud to offer the high standard of service and our main priority is to meet and exceed all our guests' expectations. Please rest assured that we will share your wonderful comments with the rest of our team who I am sure will be positively encouraged by your remarks. Once again thank you for your kind feedback and we hope to welcome you again in the nearest future. Sincerely, Stelios Tamboukos, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 7박 숙박함
답변 제공: Stelios Tamboukos, General Manager 님, 2019년 5월 9일
Dear Guest, We would like to thank you for taking the time to share your recent experience with us. We are delighted to read that you enjoyed your vacation with us. As a member of the Small Luxury Hotels of the World our main goal is to meet and exceed our guests’ wishes and demands. Therefore every comment positive or negative is important to us in order to improve. Please rest assured that we will share your wonderful review with the rest of our team who I am certain will be positively encouraged. Once again thank you for your feedback and we hope to welcome you again in the future. Sincerely, Stelios Tamboukos General Manager

10/10 - 훌륭해요

NIKOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Renata Kounali 님, 2019년 5월 2일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kom tot rust
Super relax hotel, goed ontbijt, goede faciliteiten, rustige omgeving
2019년 4월에 1박 숙박함
답변 제공: Renata Kounali 님, 2019년 5월 2일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

N 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, not outstanding
I'll start off by saying the reception staff were excellent from even before my arrival. I had high expectations of the hotel as it is a 5* and has such fantastic reviews, but I was a little disappointed. The food is not as good as I'd expect - breakfast is fine, starters and desserts at dinner are ok, but mains are not great. Every option seemed to taste pretty similar with similar vegetable accompaniments/sauce each night. The cooking of the meat for mains was not of a consistent quality. We had a room with individual pool which was nice, but not quite as special as I'd thought. The outside walls between the rooms with pools is very low so had our neighbours been out more it wouldn't have felt private at all. We tried the spa as when we booked it came with a complimentary massage. The spa was nice, and massage was fine, although didn't appreciate the masseuses whispering to each other throughout, quite distracting from this relaxing experience. The town itself really does not have much at all, so it's a good thing we were looking for only a relaxing holiday where we'd stay in the hotel the whole time. Not very picturesque. Overall slightly disappointing - the hotel overall seems a bit out of place in this location, and with some improved dining options and a more luxurious feel I would agree with a 5* rating; as is I found it more of a solid 4*.
2018년 10월에 6박 숙박함

10/10 - 훌륭해요

Mike 님, Ramsgate, Kent, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A chill out week
We wanted a week to chill ot and that is exactly what we had and will give some seriuos thought to returning next year.
2018년 9월에 7박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 10월 3일
Dear valued guests, Many greetings from Castello Boutique Resort & Spa. We really appreciate your kind comments about our friendly and helpful staff. We will be more than happy if you give us the chance to welcoming you back again in near future. Warmest Regards,

8/10 - 좋아요

thierry 님, france

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel bien situé personnel agréable
Très bel hôtel buffet très satisfaisant tout le personnel excellent. Seul bémol une eglise juste à côté les cloches qui réveil et prière diffusé sur haut parleur très agissant on a eu cet inconvénient 2 fois pendant notre séjour
2018년 8월에 7박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 9월 4일
Dear Guests, Thank you for taking the time to share your feedback with us. It's a great pleasure to know that you enjoyed your stay, the food and our excellent staff. Following your comments in relation to the loudness of the mass,please note that this happens rarely, only to big national Greek celebration of christianism. We hope that we will have the opportunity to welcoming you again once more in the near future assuring you always for our best care and attention. Warmest Regards

10/10 - 훌륭해요

Fiona 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and peaceful
Although I’m a mother of two I never truly realised how lovely it was to swim in a pool, relax on a lounger with a book, or eat a meal in the company of adults only, with no children around. A truly peaceful stay. All staff members are amazing and go above and beyond to ensure you have an enjoyable stay.
2018년 8월에 4박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 9월 3일
Many Greetings from sunny Crete and thank you for taking the time to provide your feedback for the Castello Boutique Resort & Spa. We are absolutely delighted to hear you enjoyed your stay with us and very much value your kind comments about our hotel and the staff.Your positive feedback will be distributed to all, who will be delighted to know that they have also contributed in making your holiday fabulous. We look forward to welcoming you back in the very near future and have the pleasure to provide our service and our hospitality. Warmest Regards

8/10 - 좋아요

koala 님, london

좋아요: 객실의 편안함
Comfortable hotel but lacking atmosphere
Hotel was adequate but lacked some of the final finishing touches eg gym equipment lacking and not in great condition, had to ask for housekeeping to clean room, pool area needs more constant attention and pool towels generally in poor condition. Staff and management are trying hard but lacked atmosphere and finishing touches
2018년 8월에 7박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 8월 29일
Thank you for choosing to share your experience on line. We are sorry if we were not able to meet in full your expectations. We always strive to provide our guests with the best experience, and we will definitely investigate the issues which you’ve noted with our team and the related departments. Warmest Regards Castello Boutique Resort & Spa Team

10/10 - 훌륭해요

Ilse 님, Mechelen, Belgium

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel with privacy and tranquility
The hotel is beautifully set up with much focus on privacy, completely secluded and quiet. We had a junior suite with private pool and it was excellent! Very spacious room, modern decor, perfect size pool and terrasse. Staff is highly professional delivering all your wishes. Food is very good, lots of local produce, every day different choices on the buffets, good quality and many local wines to saviour. Overall great experience and worth its price!
2018년 8월에 7박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 8월 29일
Dear Guests, Thank you for taking the time to provide such a positive review for the Castello Boutique Resort & Spa. We are absolutely delighted to hear you enjoyed your stay with us. We will ensure that our team is updated with your detailed observations and very kind remarks. We look forward to welcoming you back in the very near future and have the pleasure to provide our service and our hospitality. Warmest Regards

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved Castello.
Staff were wonderful helpful and friendly. We were upgraded to a split level suite which we did not expect it was immaculate and we had a pool, sea view and a view of a beautiful church. Shower was fantastic and the bed huge and so comfy. Breakfast was nice with fresh orange and an omelette making station. We did not have dinner but wished we had tried one night. We had a couple of lunches which were fantastic.never had a problem getting a sunbed and the pool was lovely. We loved our stay at Castello and Sissi is a fantastic resort. Probably the nicest hotel we have stayed in all our travels around Greece! Hope to return one day
2018년 7월에 4박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 8월 29일
Dear Guests, It is with much pleasure we received your beautiful detailed review regarding your recent stay at the Castello Boutique Resort & Spa. We thank you very much for sharing with us details of your experience and it makes us truly happy to know that our facilities and services have met your expectations. Your positive feedback will be distributed to all, who will be delighted to know that they have also contributed in making your holiday a memorable one. We look forward to welcoming you back again at the Castello Boutique Resort & Spa. Warmest Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was outstanding and seamless, just what I would expect from a hotel like this. Eventhough we only stayed for one night it was very comfortable and we felt right at home. Breakfast was included in our hotel room and the pool was clean and nice to swim in. We didn’t get a chance to explore the area but heard that there are a few beaches within walking distance that are beautiful.
2018년 7월에 1박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 8월 29일
Dear Guests, Thank you for taking the time to provide such a positive review for the Castello Boutique Resort & Spa. We are absolutely delighted to hear you enjoyed your short stay with us and very much value your kind comments about our hotel and the service you received. We look forward to welcoming you back in the very near future and have the pleasure to provide our service and our hospitality. Warmest Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Further from the beach than I thought
Further from the beach than shown on the photos. Room was excellent but disappointed in the restaurant - standard of food and staff not that of a five star. Very little entertainment but the one we did see water aerobics was excellent.
2018년 6월에 7박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 8월 29일
Dear Guests, Your comments are very valuable to us and we want to express our gratitude to you for taking the time to share your experience at the Castello e Resort & Spa. On the other hand, we regret to hear that were unable to satisfy your needs and meet in full your expectations. We hope that we will have the opportunity to welcoming you again once more in the near future assuring you always for our best care and attention. Warmest Regards

10/10 - 훌륭해요

dave 님, Lancs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in a lovely town
Greta little resort, friendly people, very reasonable prices, good choice of bars and restaurants
2018년 7월에 7박 숙박함
답변 제공: Castello Boutique Resort & Spa Team 님, 2018년 8월 29일
Dear Guests, Many greetings from sunny Crete! We are absolutely delighted to hear you enjoyed your stay with us . We look forward to welcoming you back in the very near future and have the pleasure to provide our service and our hospitality. Warmest Regards

10/10 - 훌륭해요

I 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and pleasant hotel.
Very friendly and pleasant hotel to relax. It’s a boutique and very private. Never overcrowded pools. Lovely restaurant. Chef is very imaginative. A la cart menu is nicely presented. Staff can’t be more helpful. Drinks are served in style in nice glasses and local wine list is very impressive. Rooms are well appointed with private pools and great bathrooms with jacuzzi and rainman showers. Overall we had a great time.
2018년 6월에 7박 숙박함
답변 제공: Manolis G. 님, 2018년 6월 24일
Thank you for your recent visit to the Castello Boutique Resort & Spa. We are so pleased to know that every aspect of our hotel exceeded your expectations and we are delighted that you enjoyed such a great experience. . We’re looking forward to host you again at the Castello Boutique Resort & Spa.

10/10 - 훌륭해요

Azz 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 4박 숙박함
답변 제공: The Castello Boutique Resort team 님, 2018년 5월 29일
Thank you very much!!

10/10 - 훌륭해요

DianeW 님, Norfolk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury hotel in Sissi
Lovely to stay at a smaller luxury hotel. Food, staff and everything else excellent.
2017년 10월에 7박 숙박함

10/10 - 훌륭해요

mark 님, morpeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little luxury in a quiet village
It was our fifth or sixth time at the hotel and it was as good as ever. The room with the private pool is lovely and private and the staff are all helpful and friendly. The hotel is exceptionally clean and I am sure the maid would clean the room twice a day if you let her ! We will return next year
2017년 9월에 10박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying in Sissi, Crete
The trip was excellent. The accommodation itself was perfect, as well as its location in relation to the local village. Sissi itself is a lovely place to visit , lots of nice bars and restaurants. The Castello Boutique Resort is a great place to relax and enjoy yourself.
2017년 9월에 10박 숙박함

10/10 - 훌륭해요

Lucinka 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay!!!
We loved our stay at the Castello. It is a beautiful, peaceful hotel. The staff are incredibly professional, helpful and polite. The room was modern, large and spotless and loved having our own pool. The breakfast was a delicious spread. There are very nice beaches a short walk away. Overall our stay was perfect and would highly recommend the hotel!
2017년 9월에 7박 숙박함

10/10 - 훌륭해요

Oliver 님, Camden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Stay, Peaceful, Beautiful, Truly relaxing
This hotel was absolutely perfect and an incredible stay for me and my partner. The staff were fantastic, the hotel was stunning, the food was incredible. We went for the suite with the private pool and i would highly recommend this if you are to stay in this hotel.
2017년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel itself was beautiful, and quiet. Staff were friendly and wonderful. Sissi doesn't have sandy beaches but worth having a car in Crete and exploring the area.
2017년 9월에 3박 숙박함

10/10 - 훌륭해요

SG 님, Essex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Beautiful hotel with an amazingly friendly small staff. Perfect for s quiet adults only get away.
2017년 8월에 7박 숙박함
답변 제공: Nikos Kritsotakis / G. Mgr 님, 2017년 8월 12일
Thank you for your comments and for sharing with us your recent experiences at Castello Boutique Resort & Spa. Your kind words make us feel proud to work with high standards in an ‘‘Adults Only’’ hotel, but also rewarded and more motivated for the future. We look forward to have the pleasure of welcoming you back at the Castello Boutique Resort & Spa. With kind regards Nikos Kritsotakis Gen. Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very chilled out, smart hotel
Great hotel and location, ideal for a relaxing break. Would highly recommend.
2017년 7월에 7박 숙박함
답변 제공: Nikos Kritsotakis / Gen. Manager 님, 2017년 8월 5일
Thank you very much for choosing Castello Boutique Resort & Spa for your holidays and for a positive feedback! We are very glad to read, that we met and even exceeded your expectations. We deeply appreciate, that you recommend us to other travelers and wish you all the best! We would be more than glad to meet you again among our repeater guests. Kind regards Nikos Kritsotakis Gen. Manager