실내 수영장, 시즌별로 운영되는 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

엘룬다 베이 팰리스, 어 멤버 오브 더 리딩 호텔 오브 더 월드 여행 후기

5 out of 5
엘룬다 베이 팰리스, 어 멤버 오브 더 리딩 호텔 오브 더 월드
Elounda, Agios Nikolaos, Crete Island

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 234개 이용 후기 중 141개" "
평점 8 - 좋아요. 234개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 234개 이용 후기 중 14개" "
평점 4 - 별로예요. 234개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 234개 이용 후기 중 4개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very peaceful place with a nice private beach. Great for relaxing
2023년 10월에 8박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 11월 6일
Dear ScottThank you for taking thetime to rate ELounda Bay Palace. We are glad you enjoyed your stay and we are looking forward to seeing you again soon.Warm regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 10월 6일
Dear valued guestThank you for taking the time to rate Elounda Bay Palace. We are glad you enjoyed your stay and we are looking forward to seeing you again soon.Kind regards,Dimitris TheodoroglakisGeneral Manager

8/10 - 좋아요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 10월 6일
Dear NigelThank you for taking the time to rate Elounda Bay Palace. We are glad you enjoyed your stay and we are looking forward to seeing you again soon.Kind regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

Kateryna 님, Staten island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it! Amazing grounds, food, beach. Staff.
2023년 7월에 4박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 9월 5일
Dear KaterynaThank you for your positive feedback and your kind words.We are looking forward to seeing you again soon.Warm regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

Kostas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a very pretty hotel. It is run professionally. It is in a great location with a very picturesque private beach. Drinks and food is pricey for Greece. The personnel were very friendly. Rooms are getting a bit old but everything was clean and in working order. I wholeheartedly recommend this hotel to anyone considering to stay in this part of Crete.
2023년 8월에 5박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 8월 26일
Dear KostasThank you for taking the time to review Elounda Bay Palace and to share your kind words of appreciation towards our professionalism and hard work.We are extremely honored to have been a part of your holidays and to provide such a fantastic experience for you to remember.We hope we will have an opportunity in the future to welcome you back for your next memorable vacation.Warm Regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

Fungai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful sraff who made me feels so at home.
2023년 8월에 5박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 8월 24일
Dear FungaiGreetings from CreteThank you for your nice feedback. Your new home, Elounda Bay Palace is eagerly expecting you back for the ultimate comfy experience.Warm Regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

Alex

2023년 8월에 3박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 10월 6일
Dear AlexThank you for taking the time to rate Elounda Bay Palace. We are glad you enjoyed your stay and we are looking forward to seeing you again soon.Kind regards,Dimitris TheodoroglakisGeneral Manager

6/10 - 괜찮아요

Ahmad

좋아요: 청결 상태, 직원 및 서비스
The hotel doesn’t match with the value of the money paid for it, the rooms are very small.
2023년 7월에 3박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 8월 2일
Dear AhmadThank you for taking the time to review our hotel. We regret to hear that your experience was not up to your expectations and we really wished you informed us in time so that we make your stay an even comfortable one.Kind Regards, Dimitris TheodoroglakisGeneral Manager

8/10 - 좋아요

Milena

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
This hotel does not meet standards for 5* hotel. Nature, beach, sea are wonderful. Hotel itself is old and has not been invested in it or renovated. We had to change room 4 times in 5 days. Staff at reception was really bad and unfriendly with exception of Yannis and Maria who were both very nice and professional. First staff at reception gave us a room with 15C inside and told us that room temperature can not be adjusted. We paid for a room for 3 people. This first room she gave us was extremely small. I asked to give as a room where we could adjust room temperature and she was not honest and told us that they dont have it( not true later we found).I would say it was eco room not a standard one. We were freezing there and requested to change a room and then they gave is a room where it was 30C and told us itwas sunny room. It was very disappointing. It is a shame that management does not invest at all in this hotel because nature and hotel are wonderful. Not having functioning AC is simply not acceptable for 5* hotel. Even third room which was the best we had experience that chair broke on balcony and bathroom door was not working so we had to use another room for one night. Food was amazing. Staff in main restaurant was wonderful. It was very clean. Cleaning lady was coming twice and cleaning. I would say that part was exceptional. I loved nature, food, location. But management and reception staff with exception of 2 people I mentioned before was really disappontimg.
2023년 7월에 9박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 7월 27일
Dear Milena, Thank you for taking the time to review Elounda Bay Palace. We regret to hear that your experience was not up to your expectations during your stay. All your points will be taken into consideration in order to establish the ideal services at all aspects around the resort.Your praises towards Yiannis, Maria and housekeeping are mostly welcome and really appreciated. At Elounda Bay Palace, we love what we do, achieving excellent guest experiences with high qualities. Our warm hospitality and Greek spirit are the keys to an unbeatable stay for recurrent and new guests who are seeking these lovely elements during their stay.I would kindly like to remind you that I had met with you one night at the reception and I cared for changing your room. It is my priority to accommodate all our guests needs whenever they arise.If your travel plans bring you back to Crete, on your next visit at Elounda Bay Palace, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards,Dimitris Theodoroglakis General Manager

10/10 - 훌륭해요

Sadie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Very responsive. Great food. Very beautiful.
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 7월 26일
Dear SadieThank you for taking the time to review Elounda Bay Palace. We are glad you enjoyed your stay and we are looking forward to seeing you again soon.Kind Regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property with an amazing and quiet beach. Perfect setting and the breakfast buffet was excellent.
2023년 6월에 2박 숙박함
답변 제공: Dimitris Theodoroglakis General Manager 님, 2023년 7월 26일
Dear AliciaThank you for taking the time to review Elounda Bay Palace. We are glad you enjoyed your stay and we are looking forward to seeing you again in the near future.Kind Regards,Dimitris TheodoroglakisGeneral Manager

10/10 - 훌륭해요

Sylvie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un peu isolé pour les visites mais très bien
2023년 5월에 2박 숙박함
답변 제공: QA 님, 2023년 5월 29일
Dear Sylvie,Greetings from EloundaThank you for taking the time to rate Elounda Bay Palace. We are glad you enjoyed your stay.It was great having you on our hospitable grounds and looking forward to seeing you again soon.Warm Regards,Dimitris TheodoraglakisGeneral Manager

10/10 - 훌륭해요

Vera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Experience - We Will Be Back!
Excellent service, friendly staff, great location right on the beach with incredible views and a wonderful spa.
2022년 9월에 6박 숙박함

10/10 - 훌륭해요

John

2022년 9월에 5박 숙박함

4/10 - 별로예요

Constantinos

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 9월에 4박 숙박함

6/10 - 괜찮아요

Moran

2022년 8월에 4박 숙박함

8/10 - 좋아요

Evette

가족 여행
좋아요: 직원 및 서비스
Great beach, great food, outdated hotel but OK
outdated hotel but the beach makes it all worth it. and the food buffet is great! we love the fact there were so many choices! the drink overpriced but overall, great.
2022년 7월에 3박 숙박함

8/10 - 좋아요

Andreas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Υπέροχη τοποθεσία με τις ωραιότερες παραλίες
Αρνητικό σχόλιο για ένα ξενοδοχειο θρύλο που ανέδειξε μια ολόκληρη περιοχή οποίος γράψει έχει πρόβλημα! Ένα δυο κοπέλες που κάνουν όμως πρακτική είναι λίγο προβληματικές αλλά όχι ικανές να χαλάσουν την εικόνα του ξενοδοχειου
2022년 8월에 7박 숙박함

8/10 - 좋아요

Dominique

2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Arndt

2022년 7월에 10박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location with private sandy beach and water sports. There were no upgrades the evening we arrived but We received a wonderful upgrade the next day. We opted for half-board (breakfast and dinner) inclusive option since we were traveling with the kids, and were very happy with both. One surprise was that we had to pay for water and tea at dinner after piling up lamb and steaks, felt a little cheap 😂. Overall a wonderful experience
2022년 7월에 4박 숙박함

4/10 - 별로예요

Karl

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 6박 숙박함

10/10 - 훌륭해요

thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with very professional and super friendly staff. Excellent food and resto options. Nice private beaches. Really perfect place for a relaxing holiday. Hotel a bit isolated from the rest of the island
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

Szombati

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Less than 5 star
The staff are lovely and very professional. However this is definitely NOT a 5 star hotel - no Idea how it gets that rating - the gardens were lovely but the beaches were often filled with cigarette butts and not cleaned - one day there was so much garbage floating around the sea, we call and asked them to clean up the bay. The food for the morning buffet and evening buffet was less than Ok. Very poor quality . The poor staff there are overworked and do their absolute best and are sweet - the the place is very tired looking. The other objection we had was that they kept having private corporate parties so That we were not able to access the bars or a restaurant several times during our stay. Plus then we get the noise from their parties - The food at rhe a la cartw restaurants was good but pricey .
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Nick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was our first time in Crete. We absolutely loved this place. Rooms were clean and comfortable, you had access to beach, pool, sports amenities and delicious dining. The staff here is phenomenal. Always making sure you’re comfortable and enjoying your vacation. Will most likely be returning 😊
2022년 6월에 7박 숙박함

10/10 - 훌륭해요

Egor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great green territory. Private sea with lovely shadow trees along it. Seasports.
2021년 9월에 15박 숙박함

10/10 - 훌륭해요

GEORGIOS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 14박 숙박함

8/10 - 좋아요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Goos facilities overall and the private beaches were ideal
2021년 10월에 10박 숙박함

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buona camera vista montagna ottima colazione e cena. Bellissima struttura
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

Yuri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location, very friendly and professional staff, rooms cleaning two times a day, private beach. Very relaxing. And Agios Nikolaos within 10 min of drive if you need some action.
2021년 9월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We loved in bay that it was in and the hotel was within walking distance of the town.
2021년 8월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles war perfekt... Will return for sur next yesr
2020년 10월에 7박 숙박함

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
utstanding aervice
Superlative professional and friendly service.
2020년 9월에 2박 숙박함

4/10 - 별로예요

OlgaS. 님, Long island, NY

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedia once again let me down. I use the app for Everything and I expect the app to do the communicating. Not only did the app not alert the hotel- but, like a fool in the middle of the night at 1 am after being lost for an hour and half bc there is no signage in lights on a totally black hilly road- bc Elounda doesn't advertise in lights. The one night cost was worth 150 euro not 275 euro. Though everyone was kind- communication between Expedia and property was zero. Finally at about 1 am I got an email that I had to waste 40 min of my time downloading email confirmations & forwarding on. I am unlikely to return to this property. I was so excited to stay there.
2020년 8월에 1박 숙박함

8/10 - 좋아요

Marko

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Luxus löhöilyä ja fine dining ruokaa
Elounda beach ja palace hotellit ovat samaa ja puolin ja toisin voi käyttää Palveluita. Nyt olimme beach puolella, joka on se ”fiinimpi”. 5 hengen perheeenä olimme 2 huoneen yhdistelmässä, joka toimi mukavasti. Tosin huoneet olivat hieman vanhentuneet ja osa asioista ei ollut ihan kunnossa. Siisteydessä toivoisi hieman myös tarkkuutta. Suurin syy miksi olimme nyt toista vuotta putkeen on ravintolat ja palvelu. Useampi vaihtoehto aina fine dinigista kreikkalaiseen tavernaan. Ruoka todella hyvää ja palvelu vielä parempaa. Ranta on myös mainitsemisen arvoinen, privaatti hiekkarantoja on useampi käytössä! Jos jotain negatiivista pitää sanoa oli mielestämme respan henkilökunta aavistuksen ylimielisiä.
2020년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Great stay. Very helpful staff, great facilities, great beach, plenty of water sports. We definitely come back.
2020년 7월에 3박 숙박함

10/10 - 훌륭해요

Maz 님, Hertford, UK

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose to stay at Elounda to celebrate our mother's 80th birthday. The rooms were wonderful. We had 4 interconnecting rooms with balconies and really good facilities. We chose a half board package which allowed us to take breakfast and dinner on site. The food was good and a reasonable choice was available in all of the restaurants. It became clear that many of the guests were regulars and returned to Elounda each year to enjoy the facilities. I can fully understand why. The beaches are clean and the hotel offers an excellent option for family holidays.
2019년 10월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 7박 숙박함

10/10 - 훌륭해요

Michaela 님, Westerwald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es handelt sich um eine traumhafte große und gepflegte Anlage, die aus zwei Schwesterhotels besteht. Tolle Lage, großer Erholungswert. Es könnte etwas mehr an Abendunterhaltung geboten werden. Die Bars sind fast immer leer. Dies könnte zum einen am relativ hohen Alter der meisten Gäste liegen, evtl. auch an den stark überhöhten Preisen für Getränke und Speisen außerhalb der Halbpension.
2019년 10월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 9박 숙박함

6/10 - 괜찮아요

Steve 님, St. Petersburg

연인과의 여행
좋아요: 청결 상태
Rather run down hotel, restaurant service is organized chaos. Was very surprised it was part of the Leading Hotels of the World with a 5 star rating. If you are used to luxury, don’t go there.
2019년 9월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 10박 숙박함

8/10 - 좋아요

Alexandr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 14박 숙박함

10/10 - 훌륭해요

lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our best hotel in Greece
This hotel was absolutely excellent. I was a little taken back that the taxi ride was €110 one way. Once we got to the hotel it was worth every euro. We had a beautiful room facing the ocean everything about the room was Great Especially the view facing the ocean. The only thing better than the room was the food offerings. My wife is vegan and they made sure every meal she had all the large selection and she couldn’t believe the variety involved. Each night was a different celebration so there was no repetition in the dinner or the breakfast. This beach is the best beach we’ve experienced in our month-long stay in Greece. Powder sand beach, low winds , Plenty of area to find shade. The beach chairs were great and the water was crystal clear very low waves. We cried when we had to leave this hotel the experience was so good. If you are looking for the perfect hotel on Crete this is the location and the hotel you could not do better if you had to.
2019년 9월에 5박 숙박함

4/10 - 별로예요

Abidali

2019년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lage, Personal, Ausstattung, Chefkoch und Abendessen
2019년 9월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach, elegant resort, excellent food in the buffet, very pleasant staff, pretty gardens, coffee machine in room, nice little touches throughout - fresh roses in room, waiter push button call from sun loungers.
2019년 9월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Veraltet, dies gilt auch für die renovieren Zimmer.
2019년 9월에 7박 숙박함

10/10 - 훌륭해요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Elounda Bay
Excellent holiday in a magical place
2019년 9월에 2박 숙박함