At check-in, we were informed that there would be no hot water available. I would say stuff happens, but this was just the beginning. We walked into a room that was sweltering hot. Even with the AC cranked for hours, it never got below 80 in the room. Bugs in Florida are a fact of life. But, a german cockroach infestation is just gross. We learned quick if we didn't stow things on top of the spare bed, we would get hitchhikers. Thank the gods, the beds were clean and comfortable, and the pool was immaculate.