고급 침구, 책상, 방음 설비, 다리미/다리미판

슬립 인 리스버그 체인 오브 레이크스 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 454개 이용 후기 중 138개" "
평점 8 - 좋아요. 454개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 454개 이용 후기 중 77개" "
평점 4 - 별로예요. 454개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 454개 이용 후기 중 59개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Carol

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Would’ve been nice to know that they charged deposit before hand..
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Carol,We apologize for any inconvenience caused by not informing you about the deposit charge beforehand. Your feedback is valuable to us, and we will work on improving our communication regarding such policies in the future. If there's anything else you would like to share or if there's anything we can do to make it up to you, please let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

angel

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear angel,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Edith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean! Near from restaurants and stores
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 30일
Dear Edith,Thank you for your fantastic review and 5-star rating! We're delighted to hear that you found our hotel nice and clean, and that our location near restaurants and stores was convenient for you. Providing a comfortable and convenient experience for our guests is important to us, and we're pleased that we met your expectations. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

6/10 - 괜찮아요

Randy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had trouble with check in lady on phone and there as to my dog having paperwork This and language barrier
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Randy,Thank you for sharing your feedback about your recent experience on Expedia. We apologize for any inconvenience you experienced during the check-in process, including difficulties with a phone call and paperwork for your dog. We understand the importance of a smooth check-in process and will address these issues to ensure a better experience for all our guests. If there's anything else we can do to improve your future stays, please let us know. We appreciate your understanding and hope to welcome you back for a more seamless experience.Sincerely,Hotel Manager

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It felt safe
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Nicole,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Lucky Rao General Manager

4/10 - 별로예요

Martin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wouldn't stay again
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Martin,We're sorry to hear that your experience with us did not meet your expectations, as indicated in your review on Expedia. Your feedback is important to us, and we take it seriously. We apologize for any shortcomings you encountered during your stay and assure you that we will work diligently to address them.If there are specific areas where we can improve to make your stay more enjoyable in the future, please feel free to share your suggestions with us. We value your feedback and hope to have the opportunity to welcome you back for a better experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Arthur

좋아요: 편의 시설/서비스
Great
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Arthur,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Diana

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool and breakfast
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Diana ,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you loved our pool and breakfast offerings during your stay. Providing enjoyable amenities and a satisfying breakfast experience for our guests is important to us, and we're delighted that we can meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Lucky Rao General Manager

6/10 - 괜찮아요

Sheena

House keeping needs to clean better breakfast ends to early
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Sheena,We appreciate your feedback regarding housekeeping and breakfast hours. Ensuring cleanliness and offering convenient breakfast times are priorities for us. We'll address these concerns internally to improve our services and provide a better experience for our guests. Thank you for bringing this to our attention.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Rosalba

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Rosalba,We appreciate you taking the time to rate your experience staying at our hotel. We would appreciate hearing from you if you had any ideas on how to raise our guest satisfaction rating from 4 to 5. Thank you for your business.Best regards,Lucky Rao General Manager

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice room for the price.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Beth,Thank you for your positive feedback! We're glad to hear that you found our room to be very nice, especially considering the price. Providing great value for our guests is important to us, and we're delighted that you had a pleasant experience. We appreciate your review and hope to welcome you back for another enjoyable stay in the future!Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smelled like cleaning products, loved it!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Dear Jessica,Thank you for your positive rating and feedback! We're delighted to hear that you enjoyed the clean scent of our hotel. Providing a fresh and pleasant environment for our guests is important to us, and we're glad it contributed to your experience. We look forward to welcoming you back again soon!Sincerely, Lucky Rao General Manager

4/10 - 별로예요

Marion

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Marion,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problems
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Dear James,Thank you for your perfect rating! We're thrilled to hear that you had a problem-free stay with us. Providing a smooth and hassle-free experience for our guests is our priority, and we're glad we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future! Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Marvin

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Marvin,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Lucky Rao General Manager

6/10 - 괜찮아요

Travis

별로예요: 청결 상태
So so
It was just ok. Reserved a room with a king bed, was told they didn’t have any rooms with a king bed when I got there. Was given a room with two doubles, which we did not want. Also, the parking lot was almost full and there were several vehicles with trailer taking up about a third of the lot. Didn’t like where I had to park.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Travis,We apologize for the inconvenience you experienced during your stay, especially with the room discrepancy and parking situation. Your feedback is important, and we appreciate you bringing these issues to our attention. We will address these concerns internally to ensure improvements. We value your input and hope to have the opportunity to provide a more positive experience in the future. Thank you for sharing your feedback.Sincerely, Lucky Rao General Manager

2/10 - 너무 별로예요

LaKeya

출장 여행
I seen roaches in my room staff act like they didn’t care and now I’m trying to get refund from Expedia which is seems impossible
2024년 1월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear LaKeya,We sincerely apologize for the presence of roaches in your room, and we understand the impact this has on your experience. Your feedback is alarming, and we are taking immediate steps to address and resolve the pest issue. We deeply regret any inconvenience caused by our staff's response and want to assure you that this is not reflective of our usual standards. We appreciate your understanding and value your feedback. Sincerely, Lucky Rao General Manager

6/10 - 괜찮아요

C. James

좋아요: 청결 상태
Everyone spoke spanish except the owner and desk girls, could not ask questions. Strange ????
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear C. James,We appreciate your feedback. We understand regarding the communication challenge, and we apologize for any inconvenience. We'll work to ensure that our team provides assistance in a way that accommodates all guests. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Georgina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Georgina,Thank you very much for your stay at our hotel.We honestly believe that your stay was awesome and exceeded your expectations, looking at the 10-star rating.Guest satisfaction is, of course, a big reward for our hospitality.It was our privilege to serve you, and we hope you will give us more opportunities to do so.Sincerely, Lucky Rao General Manager

2/10 - 너무 별로예요

David

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear David,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Rae

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There were some sketchy people hanging around the place
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 13일
Dear Rae,Thank you for taking the time to provide feedback on your recent stay. We apologize for any discomfort caused by the presence of individuals that made you feel uneasy. Our guests' safety and well-being are of utmost importance, and we take such concerns seriously. We will address this matter promptly to ensure a more secure environment for all guests. If you have any additional details or if there's anything more you'd like to share, please feel free to reach out. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL

8/10 - 좋아요

C. James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
OK
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear C. James,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Grant

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Grant,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Jennifer,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Lucky Rao General Manager

2/10 - 너무 별로예요

Valerie

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Valerie,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager 님, 2024년 2월 9일
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your rating of 4 out of 5. We're glad to hear that you had a positive experience during your stay. If there are specific areas where we can improve and make your next visit even better, please feel free to provide additional details. Your satisfaction is important to us, and we look forward to the opportunity to enhance your experience in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Kiran S.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Kiran S.,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Lucky Rao General Manager

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in easy No smell in Room very nice and clean bed very comfy Shower very nice lots of coffee which I love enough for 4 cups Now the bad Walls to thin man next door coughing wheezing snoring Let's not forget the couple arguing in the hall dropping the F. Bomb And right across the hall a mother and kids letting them run up and down the hall plus screaming So won't be spending the night there again
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Michael,Thank you for sharing your check-in experience and positive aspects of the room. We apologize for the disturbances caused by noise from neighboring guests, and we understand how it impacted your stay. Your feedback is valuable, and we will address this issue to ensure a more peaceful environment for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Lucky Rao General Manager

4/10 - 별로예요

David

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear David,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

C. James

좋아요: 편의 시설/서비스
Staff could have been a little more friendly
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear C. James,Thank you for your feedback and the 4 out of 5 rating. We appreciate your input regarding the staff friendliness. We'll address this internally to ensure a consistently warm and welcoming experience for our guests. Your comments are valuable, and we hope to provide an even more enjoyable stay during your next visit.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Almost everythimg was gone at breakfast and there was still an hour before it closed Also, no one was out to check the area to cleanup or refill
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Joanne,Thank you for your feedback and the 4 out of 5 rating. We apologize for the inconvenience you experienced with the breakfast service. Your comments about the lack of cleanup and refilling will be addressed to ensure a more seamless dining experience for our guests. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

Evgeny 님, Orlando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 24일
Dear Guest,We appreciate your positive review and are pleased to hear that you had a nice experience during your stay. Our team strives to create a comfortable and enjoyable environment for our guests.We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Joshua

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 7박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Dear Joshua,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL

6/10 - 괜찮아요

Joshua

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great breakfast alway good but this stay my toilet was clogged it seemed as if no one cleaned the toilet to know it look cleaned at first but when i flushed it almost overflowed not like them they are usually on point and i believe it was a freck accident and dont hold it against them this place is usually great .
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Dear Joshua,Thank you for your positive remarks about our staff and breakfast. We apologize for the inconvenience with the clogged toilet, and we appreciate your understanding. This is not typical of our standards, and we assure you that steps will be taken to prevent such incidents in the future. We value your continued patronage and look forward to providing you with an exceptional experience on your next visit.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL

8/10 - 좋아요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Lucky Rao 님, 2023년 12월 15일
Dear Pablo,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 10일
Dear Daniel,Thank you for your feedback and the 4 out of 5 rating! We're glad to hear that you found the hotel clean. If there are specific areas where we can further improve or if you have any suggestions, please feel free to share. We appreciate your input and hope to provide you with an even better experience on your next visit.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful outside was very sketchy
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 10일
Dear Joshua,Thank you for your feedback and 4 out of 5 ratings. We're pleased to hear that the staff was friendly and helpful. We understand your concern about the external surroundings, and we appreciate your observation. Your input is valuable, and we'll use it to enhance the overall experience for our guests. We hope to welcome you back for an even better stay in the future.Sincerely, Lucky Rao General Manager

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was good the staff was nice
2023년 11월에 8박 숙박함
답변 제공: General Manager 님, 2023년 12월 9일
Dear Joshua,Thank you for sharing your positive experience! We're glad to hear that you enjoyed the breakfast and found the staff to be nice. We look forward to welcoming you back for another pleasant stay.Sincerely, Lucky Rao General Manager

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was comfortable stay. Close to shopping and restaurants.
2023년 11월에 15박 숙박함
답변 제공: General Manager 님, 2023년 12월 9일
Dear Brenda,We're glad to hear that you had a comfortable stay and found our location close to shopping and restaurants convenient. We appreciate your feedback and hope to have the opportunity to host you again in the future.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

jon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the people working were nice
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 9일
Dear Jon,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that the people working were nice. If there's anything else you'd like to share about your experience or any ways we can further enhance your stay, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Lucky Rao General Manager

10/10 - 훌륭해요

douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear Douglas,Thank you for taking the time to leave a 5-star review on Expedia. We're delighted to hear that you had a positive experience during your stay. If there's anything specific that stood out to you or any suggestions you have for improvement, please let us know. We value your feedback and hope to have the pleasure of hosting you again in the future.Best regards,Hotel Manager

8/10 - 좋아요

Vanner

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To begin, first view of the property, the building looked to be in good shape. However there were people hanging out in the parking lot. Some where cooking on a mini bbq, some drinking and one lady just standing there smoking a cigarette. The parking space i was in smelled like urine and this morning i found cigarette butts on my car roof and trunk. Moving on to the room, it smelled nice and looked very clean no complaint there. Only issue was the bathroom door getting stuck but was addressed by the staff once reported. Breakfast was good, the employees did a great job at keeping the waffle station clean and keeping things stocked. Check out was pretty easy. Over all good stay.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 7일
Dear Guest,Thank you for sharing your detailed feedback with us. We appreciate your positive comments about the cleanliness of the room, the breakfast experience, and the efficiency of the check-out process. However, we are concerned about the issues you mentioned regarding the parking lot environment, and we sincerely apologize for any inconvenience caused.We take your feedback seriously and will address the issues to ensure a more comfortable and pleasant experience for our guests in the future. Your insights are valuable, and we hope to have the opportunity to welcome you back for an even better stay.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Dan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Look else where photos are not accurate
From first checking in clerk was engaged in a conversation with A fellow employee which seemed to be more important than a guest checking in.. another was the lobby entrance was the only entrance and exit the other exit had a board over it which wasn't very comforting. Free breakfast was there but it might of not been there very limited on fruits and no yogurt and oatmeal was instant so you might as well Not Have it
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Dan,We appreciate your feedback and apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the check-in experience and the limited breakfast options. Your comments are important, and we will use them to improve our services and communication. We understand the importance of accurate and inviting representations, and we will work to address any discrepancies in the photos. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL raolakshman61@gmail.com (352) 326-9002

8/10 - 좋아요

Madeline

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Wouldn’t go back again.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Madeline,We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we apologize for any shortcomings you may have encountered. If there are specific details or concerns you would like to share, please feel free to provide more information so that we can address them appropriately. We appreciate your feedback and hope to have the opportunity to improve and serve you better in the future.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL raolakshman61@gmail.com (352) 326-9002

10/10 - 훌륭해요

Martha 님, Tyler Hill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and pleasant employees, rooms are very clean and pretty big,
2023년 11월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear Martha,We're delighted to receive your 5 out of 5 rating! It's fantastic to hear that our employees were very helpful and pleasant. We're also glad you found the rooms very clean and pretty big. Thank you for taking the time to share your positive experience, and we look forward to welcoming you back in the future!Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL raolakshman61@gmail.com (352) 326-9002

2/10 - 너무 별로예요

Dan

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There's not much to like about this property . When checking in in the evening around 745-8 pm the clerk behind the counter was talking to another associate all the time I was checking in. The hotel only hask one exit to enter and exit. The exit at the other end has a alarm and a wood 2x4 across it. there's no smoking even allowed by the pool. Very noisy, The pic online was nothing like the room. Limited towels in the room
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 7일
Dear Dan,We apologize for the inconvenience and disappointment you experienced during your stay. We regret that the check-in experience and the limited amenities did not meet your expectations. Your feedback is valuable, and we will address these issues to ensure improvements in our services and communication. We appreciate your honest review and hope you might consider giving us another opportunity to provide you with a more satisfying experience in the future.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL raolakshman61@gmail.com (352) 326-9002

2/10 - 너무 별로예요

dongmei

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
smell bad
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Dongmei,We apologize for the unpleasant odor during your stay. Your comfort is our priority, and we take your feedback seriously. We'll investigate and address the issue to ensure a more enjoyable experience for future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to improve and welcome you back in the future.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL raolakshman61@gmail.com (352) 326-9002

10/10 - 훌륭해요

JUSTO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks. Todo bien y my agradecido.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear JUSTO,We appreciate your positive feedback! Thank you for the 5-star review and for expressing your gratitude. We're delighted to hear that your experience at our hotel was excellent.Sincerely, Lucky Rao General Manager Sleep Inn, Leesburg, FL raolakshman61@gmail.com (352) 326-9002

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was really quiet and very clean staff was great
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 26일
Dear Guest,We appreciate your 5-star rating and positive comments. It's fantastic to hear that you enjoyed a quiet and clean stay with us, and that our staff contributed to your overall satisfaction. Providing a comfortable and welcoming environment is our goal, and your feedback is valuable to us.Thank you for choosing our hotel. We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 직원 및 서비스
Ok
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear Glenn,Thank you for sharing your feedback with us. We appreciate your time in providing a rating. If there are any aspects of your stay that you feel could be improved or any specific highlights you'd like to mention, please feel free to share more details. We aim to make every guest's experience a positive one, and your input is valuable to us.Warm regards,Hotel Manager