Dear Mark,We are disheartened to read that we were unable to meet all of your expectations. However, we are dedicated to improvement and will be sure to share your comments with our team. Please visit us again so we can show you the best stay possible.

Dear Thomas,Thank you for bringing your concerns to our attention, though we regret that you didn't have the overall exceptional stay we aim to provide. Please know that your feedback is much appreciated, and we assure you that we will share your input with the respective teams as we constantly make the appropriate changes and improvements. Additionally, we never intend to leave any billing concerns unresolved and encourage you to contact us offline to discuss this matter further. In the future, we hope you consider returning for a more seamless experience.

Dear Lea,We're sorry to hear that you didn't have a good experience with us and we apologize for any disappointment in our amenities. Our housekeeping and maintenance teams will be sure to give your room the attention it deserves. Should you have any billing concerns, we encourage you to reach out to the third-party site you booked with, as they will be the best ones to assist you. Thank you, and we hope you will give us another chance soon.

Dear Bryan,We are very sorry for any perceived rudeness from our team. This is unacceptable, and we will use your feedback to reinforce our commitment to service with a smile. Thank you for making your voice heard.

Dear Shannon,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your time with us, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider returning someday and allowing us to display our true, caring nature of hospitality.

We regret your stay was not satisfactory however we have a shortage of labor. in addition you could have notified us of the rooms and we could have changed your rooms but you did not.Thank you

We regret your stay was not satisfactory however the problem was due to labor shortages. In addition you could have notified us of the rooms and we could have changed your room but you did not.Thank you

We're sorry to hear about any lack of service during your visit, as this is never our intention. We'll look into all your comments further and make changes where necessary. Thank you, and we wish you well.

Dear Cristian,Your insights on your recent visit are much appreciated, though we are sorry to hear of any issues that you may have faced. Our maintenance team and pest control specialist will be rectifying any issues as soon as possible, and we hope that you will give us another chance to provide you with the quality experience that we know we are capable of down the line.

Dear Cristian,Thank you for your feedback. Our dedicated team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure that we're always putting our best foot forward and presenting our property and amenities in the best light. It is our hope to welcome you back someday for an experience that is nothing short of five stars.

From management we appreciate your insight and we will continue to better improve our guest stay experience Thank you

Dear Sarah, Thank you for your feedback. We are sorry to hear of the issues you're describing in both rooms, as well as the lapse in service. Please accept our apologies and know we will use your comments to make the necessary improvements. Our breakfast service is modified at the moment in light of these unprecedented times. That said, we hope for the opportunity to improve your perceptions on a future stay.

Dear Lisa, Please accept our apologies for any unwanted pests or perceived rudeness from our team members during your visit. This is not indicative of a normal experience with us and we'll be sure to have our pest control team come out to look into your comments further. In addition, we'll discuss your comments to ensure we are providing the best service possible. Thank you, and we wish you all the best going forward.

Dear Joel, We are disappointed to hear that your time with us failed to meet your expectations. Rest assured that our pest control specialist and maintenance team will be sure to give your room the attention that it deserves. Thank you for taking a moment to help us improve, and we wish you all the best in your future travels!

Dear Paul, Thank you for taking the time to reach out to us. We are sorry to hear your time with us was not all that you had hoped, and we have notified our maintenance team of your concerns. Please know that we always encourage guests to reach out to our friendly front desk team with any issues so that they may have a chance to rectify the situation. That being said, your insight is appreciated, and we wish you all the best in your future travels.

Dear Christopher, We appreciate your feedback and are sorry to hear there were issues when it came to making your stay perfect. Rest assured, housekeeping and maintenance have been notified about these matters, and we hope for the chance to deliver a fantastic overall visit the next time you're in town.