4 개의 레스토랑, 점심 식사, 저녁 식사 제공(이탈리아 요리)

레기안 비치 호텔 여행 후기

4.5 out of 5
레기안 비치 호텔
Jalan Melasti Legian Kelod, Legian, Bali

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 999개 이용 후기 중 536개" "
평점 8 - 좋아요. 999개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 83개" "
평점 4 - 별로예요. 999개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 21개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

uuj

2023년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
2019년 11월에 4박 숙박함
답변 제공: Dilla 님, 2020년 1월 23일
Dear Valued Guest, Greetings from Legian Beach Hotel, Thank you for taking a time to give us a review on your recent stay. Your feedback is important to us in order to improve our services. In the meantime, we look forward to welcoming you in the nearest time. Regards, Ardilla Nathaurisia Digital Marketing Executive

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태
화장실에서 나오는 알 수 없는 이상한 하수구냄새가 아직도 잊을 수 없습니다. 주위가 일방통행이고 많이 막히는 지역이라, 그랩이 잘 잡히지 않았습니다.
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big Garden hotel
Big Beautiful Garden hotel, nice hotel, depp swiming pool(2.4m) for adult. Good Bleakfast
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

SANG HEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음에 또 이용하고 싶어요.
객실/호텔 청결도 : 저희는 리뉴얼된 현대식 호텔룸에 있었는데, 매우 만족해요. 넓고 깨끗하고 예뻤어요. 서비스 품질 : 직원들도 모두 친절하고 좋아요. 호텔 편의 시설 : 수영장이 두개라 좋았고, 헹스클럽은 없습니다. 마사지는 비쌌어요. 조식은 종류가 다양하지 않았어요. 호텔 위치 : 해변이 매우 가깝고, 주변에 맛집이 많아요.
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해변 관광을 즐기려면 좋은 위치의 호텔
단점빼고 다 좋습니다.. 단점은 화장실의 냄새, 조식의 퀄리티 정도가 되겠네요. 조식은 각자의 취향이 있겠지만 저는 개인적으로 계속 3일내내 같은 음식이 나와 별로였습니다.. 먹을것도 그닥이었어요 그 외 나머지 것들은 모두 훌륭한 호텔입니다
2018년 1월에 3박 숙박함

8/10 - 좋아요

Grant

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent value for money
2024년 4월에 7박 숙박함
답변 제공: Armilda 님, 2024년 4월 23일
Dear Grant,Thank you for your positive review. We are delighted to hear that you found your stay to be excellent value for money. We strive to provide a great experience at a competitive price, and it is rewarding to know that we have succeeded. We look forward to welcoming you back to our hotel.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and great facilities
2024년 4월에 6박 숙박함
답변 제공: Armilda 님, 2024년 4월 16일
Dear Matt,Thank you for your positive review. We are delighted to hear that you appreciated our location and facilities. We look forward to welcoming you back soon for another great experience.Kind regards,Legian Beach Hotel Management

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is central to all the action in Legian. Easy to beach, shopping and dining. Property is a little older with gardens needing a bit more TLC, but it's clean and easy. Our room was upgraded (new paint and furniture). The Noise from the main road was excessive on most nights. Scooters and motorcycles. Ear plugs are highly recommended. The noise in the resort is minimal, it's just the road noise from outside.
2024년 4월에 7박 숙박함
답변 제공: Armilda 님, 2024년 4월 16일
Dear Jason,Thank you for your feedback. We are happy that you enjoyed our central location and the recent upgrades to your room. We apologize for the noise from the main road and appreciate your suggestion about ear plugs. We are continually seeking ways to improve and hope to provide a quieter experience on your next visit.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Suzanne 님, West End

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend the delux ir premier pool units. Having your own pool to cool off in was an experience and we will definitely be booking again. Love it!
2024년 4월에 4박 숙박함
답변 제공: Armilda 님, 2024년 4월 16일
Dear Suzanne,Thank you for your wonderful recommendation. We are delighted to hear that you enjoyed the Premier Pool Villa with the private pool feature. It is great to know that this added a special touch to your stay and that you are already planning to return. We look forward to welcoming you back for another delightful experience.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has a fantastic location. The swimming pools are great, the staff are friendly, the rooms are clean. Buffet breakfast is fabulous. Highly recommend
2024년 4월에 5박 숙박함
답변 제공: Armilda 님, 2024년 4월 14일
Dear Matthew,Thank you for your fantastic review. We are thrilled to know that you enjoyed our fantastic location, great swimming pools, friendly staff, clean rooms, and fabulous buffet breakfast. Your high recommendation means a lot to us. We look forward to welcoming you back for another wonderful experience.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Daniel 님, Montreal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent à tout point de vue
2024년 4월에 2박 숙박함
답변 제공: Armilda 님, 2024년 4월 14일
Dear Daniel,Thank you for your concise and positive feedback. We are thrilled to hear that everything about your stay was excellent. We look forward to welcoming you back for another outstanding experience.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Jake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very friendly and helpful always have a smile on their face. Room was cleaned perfectly daily, the breakfast buffet is amazing. No complaints from us
2024년 3월에 9박 숙박함
답변 제공: Armilda 님, 2024년 4월 14일
Dear Jake,Thank you for your kind words and for taking the time to write a review. We are delighted to hear that our staff's friendliness and helpfulness stood out during your stay, and that our daily housekeeping and breakfast buffet exceeded your expectations. It is wonderful to know you had a flawless experience. We look forward to hosting you again soon.Kind regards,Legian Beach Hotel Management

6/10 - 괜찮아요

Gary

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no communication with staff as they don't speak English. Due to constant noise we were moved to a studio apartment, we paid for Deluxe Cottage, management totally useless, the minute it sounds like a confrontation he disappears, never did we get an apology and we would like a refund on the room differences. The first 24 hours we had to stay in the original room til they decided to give us another room. Said room being right in the driveway turn a round area and major foot traffic. Resort from HELL.
2024년 3월에 6박 숙박함
답변 제공: Armilda 님, 2024년 4월 14일
Dear Gary,We are truly sorry for the issues you faced during your stay, including communication difficulties and noise disruptions. We take your feedback seriously and will address these concerns to improve. We would like to discuss the room change and any related refunds directly with you. Your satisfaction is crucial to us, and we hope for another chance to provide you with a better experience.Kind regards,Legian Beach Hotel Management

6/10 - 괜찮아요

Sharon

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff were lovely. The hotel itself was in need of some love and care. We ate lunch at the restaurant and it wasn’t great!
2024년 3월에 5박 숙박함
답변 제공: Armilda 님, 2024년 4월 14일
Dear Sharon,Thank you for taking the time to share your feedback. We are happy to hear that you found our staff lovely. We acknowledge your comments regarding the hotel's condition and your dining experience. Rest assured, we are committed to continuous improvement and will address these areas. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Wayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet place and excellent friendly service
2024년 3월에 5박 숙박함
답변 제공: Armilda 님, 2024년 4월 14일
Dear Wayne,Thank you for your kind words. We are delighted to hear you found our place nice and quiet with excellent, friendly service. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel really couldn't fault it
2024년 3월에 7박 숙박함
답변 제공: Armilda 님, 2024년 4월 2일
Dear Amanda,Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience at our hotel and could not find any faults. It is always our goal to provide an exceptional stay for our guests, and we are glad we met your expectations.We look forward to welcoming you back for another faultless visit.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The friendly staff especially Molly for her care for repeat customers. Breakfast is the best in Bali 😀
2024년 3월에 5박 숙박함
답변 제공: Armilda 님, 2024년 4월 2일
Dear Graeme,Thank you for your kind words and for highlighting Molly's exceptional care for our repeat customers. We are delighted to hear that you found our staff friendly and that our breakfast stood out as the best in Bali for you. We take great pride in our team's dedication to providing outstanding service and making every guest feel valued and well-cared for.We will be sure to pass on your compliments to Molly and the rest of our team. We look forward to welcoming you back for another memorable stay.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Adir 님, Orlando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location to beach, shops and restaurant choices. Great facilities.
2024년 3월에 11박 숙박함
답변 제공: Armilda 님, 2024년 4월 2일
Dear Nancy,Thank you for sharing your positive experience. We are delighted to hear that you found our location excellent, conveniently close to the beach, shops, and a variety of restaurants. It is great to know that our facilities met your expectations and contributed to a great stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

2/10 - 너무 별로예요

Kim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is run down and is falsely advertised needs major updates this is not a 5 star hotel
2024년 3월에 5박 숙박함
답변 제공: Armilda 님, 2024년 4월 2일
Dear Kim,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations and that you found our property to be run down and not reflective of the standards we aim to uphold. We take your comments seriously and are committed to addressing these concerns.We continuously strive to improve our facilities and services to ensure they meet the high standards our guests expect and deserve. Your feedback is valuable to us as part of this ongoing process.We hope to have the opportunity to welcome you back in the future and provide you with a stay that truly reflects the quality and service Legian Beach Hotel is known for.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For those like us that appreciate this: adults only pool is the highlight!!!!!!!! Everything else is fantastic too but that is a game changer for us.
2024년 3월에 7박 숙박함
답변 제공: Armilda 님, 2024년 3월 25일
Dear Darla,Thank you for sharing your appreciation for our adults-only pool, which stands out as the highlight of your stay. We are delighted to hear that this feature significantly enhanced your experience, providing a peaceful ambience. It is wonderful to know that everything else about your stay was fantastic as well.We look forward to welcoming you back for another outstanding visit, where the tranquility of our adults-only pool awaits to offer you another game-changing experience.Kind regards,Legian Beach Hotel Management

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

willem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed bed, prima zwembad, goede airco
2024년 2월에 20박 숙박함
답변 제공: Armilda 님, 2024년 3월 21일
Dear willem,Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of our beds, our great pool, and the effectiveness of the air conditioning during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

colleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location close to the beach was ideal Garden view villa was perfect, very clean & comfortable Staff are very friendly & helpful.
2024년 3월에 10박 숙박함
답변 제공: Armilda 님, 2024년 3월 18일
Dear colleen,Thank you for sharing your positive experience. We are delighted to hear that you found our location close to the beach ideal and enjoyed the Deluxe Garden villa for its cleanliness and comfort. It is wonderful to know our staff's friendliness and helpfulness stood out to you during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Alberto Cayetano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful , relax , clean , beautiful atmosphere, but it would be nice if the hotel provide in the room an iron and an ironing board , the tv was not working the las 2 days , the rest was amazing !!!
2024년 3월에 7박 숙박함
답변 제공: Armilda 님, 2024년 3월 18일
Dear Alberto Cayetano,Thank you for your lovely feedback. We are delighted to hear you found our hotel beautiful, relaxing, and clean, with a beautiful atmosphere. We appreciate your suggestion regarding the provision of an iron and ironing board in the rooms and will consider this to enhance our guest experience.We apologize for the inconvenience caused by the TV not working during the last two days of your stay. We will ensure our maintenance team addresses such issues more promptly in the future to prevent any disruption to our guests' comfort.We are happy to know that the rest of your stay was amazing, and we look forward to welcoming you back for another exceptional experience.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Aisling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

steven frederick

연인과의 여행
좋아요: 직원 및 서비스
Resort was amazing staff were so friendly great location breakfast was awesome thank you
2024년 2월에 10박 숙박함
답변 제공: Armilda 님, 2024년 3월 11일
Dear Steven Frederick,Thank you for your wonderful review. We are delighted to hear that you had an amazing experience at our resort. It is fantastic to know that you found our staff so friendly, enjoyed our great location, and thought our breakfast was awesome. Your kind words mean a lot to us, and we are looking forward to welcoming you back for another fantastic stay.Kind regards,Legian Beach Hotel Management

6/10 - 괜찮아요

Lara

좋아요: 청결 상태
2024년 3월에 3박 숙박함

4/10 - 별로예요

Andy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Crappy serviced received by front hotel staff. Let a bad taste to the start of the holiday.
2024년 2월에 8박 숙박함
답변 제공: Armilda 님, 2024년 3월 11일
Dear Andy,We are truly sorry to hear about the poor service you received from our front hotel staff. This is not the experience we want our guests to have, especially at the start of their holiday. Your feedback is valuable to us, and we will address this issue with our team to ensure it does not happen again. We hope you will give us another chance to provide you with the exceptional service we are known for.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Julie-Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel. The room was cleaned spotless everyday, huge choices for breakfast, great premises,pool. We loved staying at the Legian Beach Hotel.
2024년 2월에 10박 숙박함
답변 제공: Armilda 님, 2024년 3월 10일
Dear Julie-Anne,Thank you for your fabulous review. We are delighted to hear that you enjoyed your stay at the Legian Beach Hotel. It is fantastic to know that you found your room cleaned spotless every day and enjoyed the huge breakfast choices. We are also thrilled that you loved our premises and pool. Your kind words mean a lot to us, and we are looking forward to welcoming you back for another fantastic stay.Kind regards,Legian Beach Hotel Management

8/10 - 좋아요

Giacomo

좋아요: 청결 상태, 직원 및 서비스
Close to shop and restaurant, staff is very nice and beautiful breakfast
2024년 2월에 5박 숙박함
답변 제공: Armilda 님, 2024년 3월 5일
Dear Giacomo,Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location close to shops and restaurants, as well as the friendliness of our staff and the quality of our breakfast. We strive to provide a memorable experience for all our guests, and it is wonderful to know we succeeded with you.We look forward to welcoming you back for another beautiful stay.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the friendly staff and the upgrade to a premium pool villa was a nice surprise as it was our 25th wedding anniversary would stay here again without a problem
2024년 2월에 7박 숙박함
답변 제공: Armilda 님, 2024년 3월 5일
Dear Peter,Congratulations on your 25th wedding anniversary and thank you for choosing to celebrate such a special occasion with us. We are thrilled to hear that you loved the friendliness of our staff and that the surprise upgrade to a Premier Pool Villa added to the joy of your celebration. We are honored to have been part of your memorable milestone and look forward to welcoming you back for more wonderful experiences in the future.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Tone

2024년 2월에 7박 숙박함

8/10 - 좋아요

paul

좋아요: 청결 상태, 직원 및 서비스
I would strongly advise a non garden room over the garden rooms even though they are cheaper. The building is newer and nicer. The fitness centre was terrible, running machines rusty and unsafe to use. I was scared to use them. Staff and ground were five star.
2024년 2월에 1박 숙박함
답변 제공: Armilda 님, 2024년 3월 5일
Dear paul,Thank you for sharing your valuable feedback. We appreciate your advice regarding the room selection and are glad to hear that you found the non-garden rooms to be newer and nicer. We apologize for the condition of the fitness center equipment; your safety is our top priority, and we are immediately addressing these concerns to ensure our facilities meet the high standards our guests expect.We are delighted to know that you found our staff and grounds to be five-star quality. We take great pride in our team and the beautiful environment we maintain for our guests.We hope to have the opportunity to welcome you back, providing a stay that fully meets all aspects of your expectations.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time returning to Legian Beach Hotel to stay in the Premier Pool Villa. Again, loved everything about it. Love the privacy of our own villa with the benefits of staying in a resort. The little extras like laundry, VIP cocktails in the evening, the management party, were all a lovely touch. Staff super friendly and nice and no request is too much. Will be back. Thank you.
2024년 2월에 6박 숙박함
답변 제공: Armilda 님, 2024년 3월 5일
Dear Kellie,Thank you for choosing to return to Legian Beach Hotel and for your wonderful feedback. We are thrilled to hear that your second stay in our Premier Pool Villa was just as enjoyable as the first. It is great to know that the privacy of the villa, along with the added benefits and little extras, contributed to making your stay special.We are delighted that you appreciated the VIP cocktails, management party, and the high level of service provided by our staff. Your satisfaction and willingness to return mean the world to us.We look forward to welcoming you back for another memorable stay. Thank you for your continued support.Kind regards,Legian Beach Hotel Management

6/10 - 괜찮아요

susan

2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Joyce

2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Suzanne Michelle

단체 여행
좋아요: 편의 시설/서비스
I just returned from my second stay here. My first stay was 5 years ago and the service was great then which is why I came back and it has not changed at all. A friend came with me and it was her first time staying here. She was so impressed with the service and how lovely the staff are. We had a few issues during our stay and the staff were very accomodating and wanted us to be comfortable. They also helped with a few things we needed as well. The buffet breakfast is amazing and we at at the Ocean Front Restaurant and also has cocktails every day by the pools and bars. Such a beautiful resort and so clean. We were sad to go but will be back next year!
2024년 2월에 6박 숙박함
답변 제공: Armilda 님, 2024년 2월 27일
Dear Suzanne Michelle,Thank you for choosing to return to our resort for your second stay, and for bringing a friend to experience our hospitality for the first time. We are thrilled to hear that the service you remembered fondly from 5 years ago remains unchanged and that both of you were impressed with the dedication and kindness of our staff.We are glad to know that any issues encountered were promptly addressed by our team, ensuring your comfort throughout the stay. It is wonderful that you enjoyed our buffet breakfast, dined at the Ocean Terrace Restaurant, and relished cocktails by the pools and bars, enhancing your experience with us.Your kind words about the beauty and cleanliness of our hotel are greatly appreciated. We are delighted you are planning to return next year and look forward to welcoming you back for another memorable stay.Kind regards,Legian Beach Hotel Management

4/10 - 별로예요

Evelyn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
suppose to have a Deluxe Garden View Room our view was the driveway entrance of the hotel lots to traffic etc two large buses full of guests came the first weekend had to put up with the buses being parked adjacent to our balcony they would start their motors and run them for approximately 1 hour before leaving for their day trip to where ever this was anytime from 7.00am to 8.00am would never stay there again and definitely would not recommend it to anyone. They are also doing a lot of renovations at the moment so not to quite in some parts
2024년 2월에 14박 숙박함
답변 제공: Armilda 님, 2024년 2월 27일
Dear Evelyn,We are truly sorry your stay did not meet expectations due to the room location, noise from buses, and ongoing renovations. Your peace and satisfaction are crucial to us, and we regret we fell short this time.We appreciate your feedback as it guides our improvements. We hope for a chance to better serve you in the future, showing the high standard of hospitality we aim for.Kind regards,Legian Beach Hotel Management

8/10 - 좋아요

John Sidney 님, Swanview

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, breakfast great,
2024년 2월에 5박 숙박함
답변 제공: Armilda 님, 2024년 2월 24일
Dear John Sidney,Thank you for your feedback. We are delighted to hear that you found our location and breakfast to be great. We strive to provide our guests with a memorable experience through our strategic location and diverse breakfast options. We hope the rest of your stay was just as enjoyable and look forward to welcoming you back soon.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Stephen William Fairley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, brilliant staff.
2024년 2월에 13박 숙박함
답변 제공: Armilda 님, 2024년 2월 17일
Dear Stephen William Fairley,Thank you for your kind words. We are thrilled to hear you found our hotel great and our staff brilliant. We strive to provide exceptional service and a memorable experience for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

8/10 - 좋아요

brett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was very hard, and not comfortable, both my partner and I had sore backs for the stay. Other then that it was a great place to stay.
2024년 2월에 5박 숙박함
답변 제공: Armilda 님, 2024년 2월 17일
Dear brett,Thank you for taking the time to share your feedback. We are glad to hear that, overall, you found our place great for your stay. However, we are sorry to learn about the discomfort you and your partner experienced due to the hardness of the bed. We understand how crucial a good night's sleep is to the enjoyment of your stay, and we regret any inconvenience this caused. We appreciate your input as it helps us identify areas for improvement in our guest experience. We'll take your comments into consideration as we continually strive to enhance the comfort of our accommodation.We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay in the future.Kind regards,Legian Beach Hotel Management

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly just needs a little updating area the pool areas
2024년 2월에 4박 숙박함
답변 제공: Armilda 님, 2024년 2월 17일
Dear Benjamin,Thank you for your feedback. We are glad to hear you found our hotel clean and our staff friendly. We appreciate your input regarding the need for updates around the pool areas and will take this into consideration as we continuously strive to enhance our facilities and guest experience.We look forward to welcoming you back and hope to impress you with our improvements.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Legian Beach Hotel is close to lots of Restaurants. Their pool area and gardens are beautiful
2024년 1월에 10박 숙박함
답변 제공: Armilda 님, 2024년 2월 11일
Dear Peter,Thank you for sharing your positive experience at Legian Beach Hotel. We are delighted to hear that you appreciated our convenient location close to numerous restaurants, as well as the beauty of our pool area and gardens. We strive to provide a serene and inviting environment for our guests, and we are happy that these aspects of our hotel contributed to your enjoyment. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good close to shops, restaurant beachfront location. Very friendly staff. Would recommend the bungalows as they are close to restaurants and pool. Would recommended and will stay again
2024년 1월에 3박 숙박함
답변 제공: Armilda 님, 2024년 2월 7일
Dear Yvonne,Thank you for sharing your positive experience. We are delighted to hear that you found our location convenient, close to shops, restaurants, and the beachfront, and that our staff's friendliness stood out to you. It is great to know that the bungalows, with their proximity to restaurants and the pool, met your expectations and that you would recommend them.We appreciate your recommendation and are thrilled you are planning to stay with us again. We look forward to welcoming you back for another very good experience.Kind regards,Legian Beach Hotel Management

10/10 - 훌륭해요

Emma Rianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Erica

2024년 1월에 8박 숙박함

10/10 - 훌륭해요

Asuman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 10박 숙박함
답변 제공: Armilda 님, 2024년 2월 4일
Dear Asuman,Thank you so much for your perfect rating! We are thrilled to know that your experience with us met your expectations in every way. Our team works hard to provide the best service, and your recognition is the highest compliment we could receive.We look forward to the opportunity to welcome you back for another outstanding experience.Kind regards,Legian Beach Hotel Management