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예약 가능 여부 확인

이비스 레스터 시티 여행 후기

3 out of 5
이비스 레스터 시티
St. George's Way, Constitution Hill, Leicester, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 991개 이용 후기 중 292개" "
평점 8 - 좋아요. 991개 이용 후기 중 425개" "
평점 6 - 괜찮아요. 991개 이용 후기 중 175개" "
평점 4 - 별로예요. 991개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 991개 이용 후기 중 44개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

YongHyun

2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bb best hotel
it was lovely!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All staff i dealt with was polite friendly and looked after me ok
2024년 4월에 2박 숙박함
답변 제공: Mr C 님, 2024년 4월 14일
Dear Colin,Thank you for the comments regarding your stay with and it has been an enjoyable one.It gives me great pleasure that our team at the hotel looked after you and made your stay pleasant.We look forward in seeing you again.Kind regardsAmit Chandehoke

8/10 - 좋아요

YOUSEF

2024년 3월에 1박 숙박함
답변 제공: Radek 님, 2024년 3월 14일
Good afternoon,Thank you for taking your time to review your stay with us. We are delighted you have enjoyed your stay and hope to see you again in the future

2/10 - 너무 별로예요

Osiomwan

2024년 3월에 1박 숙박함
답변 제공: Mr C 님, 2024년 3월 28일
Dear Sir,Thank you for your comments regarding your stay with us.We look forward in seeing you.Kind regardsAmit ChandehokeGuest Service Manager

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mr C 님, 2024년 3월 2일
Dear Steve,Thank you for your positive comments regarding your stay and it has been an enjoyable one.We look forward on your next visit to us.Kind regardsAmit Chandehoke

6/10 - 괜찮아요

Robert

Very basic but did the job
2024년 2월에 1박 숙박함
답변 제공: Radek 님, 2024년 2월 27일
Good afternoon,Thank you for taking your time to review your stay. We are happy we have met your standards. we hope you will stay with again in the near future.

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay at,clean,great staff and next to city centre would recommend
2024년 2월에 1박 숙박함
답변 제공: Mr C 님, 2024년 2월 17일
Dear Sir,Thank you for your positive comments and it gives me great pleasure that you enjoyed your stay with us.Kind regardsAmit Chandehoke

8/10 - 좋아요

Duncan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Was lovely. Clean and the staff were nice. Only issue was the tiny car park, so had to park at the station
2024년 2월에 1박 숙박함
답변 제공: karishma 님, 2024년 2월 12일
Warmest greetings from Ibis Leicester City, Duncan! Thank you for the kind review, I am delighted hear about your stay. We apologise about the parking due to the location. We hope to see you again soon for another pleasant stay! Kind Regards, Karishma

6/10 - 괜찮아요

rebecca

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Hotel key down by how noisy the rooms are. No escape from traffic noise with windows shut, then a very loud whistle when they are closed & there's wind.
2024년 1월에 2박 숙박함
답변 제공: Mr C 님, 2024년 2월 1일
Dear Sir,Thank you for the positive comments regarding your stay with us. I apologise in regards to the noise as we are a city centre hotel.We look forward on seeing you on your next visit.Kind regardsAmit ChandehokeGuest Service Manager

6/10 - 괜찮아요

Louise

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was noisy. I couldn’t get the tv to work. Couldn’t work the lift with room key so ended up using the stairs. Had to wait at least five minutes for a member of staff to help with a query
2024년 1월에 1박 숙박함
답변 제공: Mr C 님, 2024년 1월 26일
Dear Sir,Thank you for your valuable feedback. I sincerely apologise for the inconvenience you have faced during your stay with us.We look forward in seeing you again.Kind regardsAmit ChandehokeGuest Service Manager

10/10 - 훌륭해요

Lili

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Mr C 님, 2024년 1월 20일
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke

10/10 - 훌륭해요

Wael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay.
2024년 1월에 2박 숙박함
답변 제공: Mr C 님, 2024년 1월 20일
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke

8/10 - 좋아요

Anita

단체 여행, 연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
.
2024년 1월에 1박 숙박함
답변 제공: Karishma 님, 2024년 1월 23일
Warmest greetings from Ibis Leicester City, Anita. Thank you for choosing to stay with us and we hope to welcome you back soon in the near future! Kind Regards, Karishma

8/10 - 좋아요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: karishma 님, 2024년 1월 23일
Thank you for choosing to stay with us at Ibis Leicester City! We hope your next stay is as pleasant as the previous one. Kind Regards, Karishma

4/10 - 별로예요

Laura

2024년 1월에 1박 숙박함
답변 제공: Karishma 님, 2024년 1월 23일
Thank you for taking the time to leave us with a rating! We would love to know what went wrong with your stay, so we can help to make your experience better. Kind Regards, Karishma

10/10 - 훌륭해요

Harsh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value.
Quick check in and check out. Nice room with all amenities to a good standard and very clean. Friendly staff. Only one lift so had to wait a while when it’s busy. Breakfast is very pricey so didn’t try it
2024년 1월에 1박 숙박함
답변 제공: Mr C 님, 2024년 1월 9일
Dear Sir,Thank you for the positive comments regarding your stay with us. We at Ibis Leicester aim to provide the excellent customer service and I am happy that you have enjoyed your stay with us.We look forward in seeing you again.Kind regardsAmit Chandehoke

10/10 - 훌륭해요

Lucy

2023년 12월에 1박 숙박함
답변 제공: Karishma 님, 2024년 1월 23일
Thank you for choosing to stay with us at Ibis Leicester City, Lucy! We hope your next stay is as pleasant as the previous one. Sincerely, Karishma

10/10 - 훌륭해요

Dale

2023년 12월에 1박 숙박함
답변 제공: Mr C 님, 2024년 1월 20일
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Radek 님, 2023년 12월 15일
Good evening,Thank you for the positive feedback. We are happy you have enjoyed your stay with us and hope to see you more often at Ibis Leicester City.

10/10 - 훌륭해요

Venessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and amazing gin and tonics!
2023년 12월에 2박 숙박함
답변 제공: Radek 님, 2023년 12월 15일
Good evening,Thank you so much for the lovely comments and hope to see you soon some time.

2/10 - 너무 별로예요

Craig

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel rather ran down, rooms were terrible, lift didn’t always work. Staff were rude
2023년 12월에 1박 숙박함
답변 제공: Radek 님, 2023년 12월 10일
Good evening,We are sorry your stay was not up to your standards. We hope you will visit us again, so we can improve and allow you to enjoy your stay much more than last time!

8/10 - 좋아요

Wayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a good location
Booked a disabled twin room however initially they gave me a double but that was quickly rectifying. Friendly check in and a comfortable room, well located for the centre (10-15 mins walk). Decent breakfast and a nice overall stay.
2023년 12월에 1박 숙박함
답변 제공: Radek 님, 2023년 12월 9일
Good afternoon,thank you for taking your time to review your stay. We are glad we could be of help and hope to see you again soon.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Radek 님, 2023년 12월 9일
Good evening,We are glad you have enjoyed your stay with us and hope to see you more often at Ibis Leicester City

10/10 - 훌륭해요

PETER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was a bit of a challenge but hotel was really helpful. Room was great. Can’t fault it
2023년 12월에 1박 숙박함
답변 제공: karishma 님, 2023년 12월 5일
Warmest greetings from Ibis Leicester City, Peter! Thank you so much for your lovely comments. We hope you stay with us again in the near future! Sincerely, Karishma

8/10 - 좋아요

DUNCAN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: karishma 님, 2023년 12월 5일
Warmest greetings from Ibis Leicester City, Duncan! Thank you for taking the time to leave us a review! We hope you enjoyed your stay and we hope to see you again soon! Kind Regards, Karishma

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to railway station
2023년 11월에 2박 숙박함
답변 제공: karishma 님, 2023년 11월 25일
Thank you very much for choosing to stay with us at Ibis Leicester City, Leslie! We hope your next stay with us will be as pleasant as your previous one. Thank you and see you again soon! Kind Regards, Karishma

6/10 - 괜찮아요

Stephen

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Mr C 님, 2023년 11월 20일
Dear Sir,Thank you for the comments regarding your stay and it has been enjoyable one.We look forward in seeing you again.Kind regardsAmit Chandehoke

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Ive stayed at this hotel before and i would stay again. Great location, lovely comfortable room. Helpful staff.
2023년 11월에 1박 숙박함
답변 제공: Mr c 님, 2023년 11월 20일
Dear Sir,With warmest greetings from Ibis Leicester. Thank you for the positive comments regarding your stay and it has been an enjoyable one.We look forward in seeing you..Kind regardsAmit Chandehoke

8/10 - 좋아요

Clare

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for work visit.
Great location for city centre. Also helpful there was parking on site. Staff were really friendly. Room was perfect for an overnight work trip.
2023년 11월에 2박 숙박함
답변 제공: Radek 님, 2023년 11월 16일
Good afternoon,Thank you for your lovely comments regarding your stay. We hope to see you again in the future.

2/10 - 너무 별로예요

Abid

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival the glass panel at the front of the hotel was smashed which didn't create the best of confidence in the hotel. On entering the room it was dirty, carpet had not been cleaned the bed was badly made and the bathroom was a mess. There was urine on the toilet seat. Completely unacceptable and would avoid. On informing the hotel we were offered a complementary coffee for our troubles.
2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 11월 12일
Good afternoon,Thank you for taking your time to review your stay at Ibis Leicester. We apologise for your troubles and I do agree with you, it is totally unacceptable. We will be passing on the comments to housekeeping to make sure this never happens again. However, you will be pleased to know the glass front door have been replaced. Once again we are so sorry for your troubles.

4/10 - 별로예요

Fatima

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
The bathroom/toilet had a very bad foul smell continuously throughout our stay which is unacceptable.
2023년 11월에 2박 숙박함
답변 제공: Radek 님, 2023년 11월 11일
Good evening,Thank you for taking your time to review your stay with us. I am sorry you have experienced a foul smell from the toilet. We will look into this to ensure this will not repeat again.

10/10 - 훌륭해요

Andy

2023년 11월에 1박 숙박함
답변 제공: karishma 님, 2023년 11월 11일
Thank you for taking the time to leave us with a rating! Thank you choosing to stay with us at Ibis Leicester City and we hope your next visit will be as pleasant as your previous one! Kind Regards, Karishma

8/10 - 좋아요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel was adequate. We will be back in January 2024 & again later next year. We have shows booked.
2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 11월 4일
Good afternoon Dawn,Thank you for your lovely comments regarding your stay with us at Ibis Leicester and we look forward to seeing you next year.

8/10 - 좋아요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only short overnight stay. No problems encountered.
2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 11월 1일
Good evening,Thank you for the nice comments regarding your stay with us. hope to see you again in the future.

6/10 - 괜찮아요

Tony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Radek 님, 2023년 10월 29일
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

6/10 - 괜찮아요

Jasett

좋아요: 청결 상태, 직원 및 서비스
It was ok for what we needed it for a place to rest your head after the women’s football.Its true to name budget and basic
2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 10월 29일
Good afternoon,Thank you for taking your time to review your stay with us. We would love to hear how we could improve our hotel and make it more than just a basic hotel.

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Away for football!
2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 10월 29일
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 10월 29일
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

8/10 - 좋아요

Paul

2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 10월 29일
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

10/10 - 훌륭해요

Wayne

2023년 10월에 1박 숙박함
답변 제공: Radek 님, 2023년 10월 29일
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.

6/10 - 괜찮아요

Debbie

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Karishma 님, 2023년 10월 25일
Warmest greetings from Ibis Leicester City, Debbie! Thank you taking the time to leave us a review. I would love to know what we could have done to make your experience even better. We hope to welcome you back soon! Kind Regards, Karishma

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great stay
My wife as a gluten intolerance it was good to find suitable food at breakfast
2023년 10월에 1박 숙박함
답변 제공: Karishma 님, 2023년 10월 25일
Warmest greetings from Ibis Leicester City, Daniel! I am so pleased to hear that we could cater all your needs. Thank you for choosing to stay with us and we hope to welcome you back soon! Sincerely, Karishma

8/10 - 좋아요

Natasha

2023년 10월에 2박 숙박함
답변 제공: Karishma 님, 2023년 10월 25일
Thank you for choosing to stay with us at Ibis Leicester City, Natasha! We are glad that you enjoyed your stay and we hope to welcome you back soon. Sincerely, Karishma

10/10 - 훌륭해요

Lorraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff .
2023년 10월에 1박 숙박함
답변 제공: karishma 님, 2023년 10월 22일
Warmest greetings from Ibis Leicester City, Lorraine! Thank you for your lovely comments. I will be sure to share your comments with the staff. We hope to see you again soon! Sincerely, Karishma

2/10 - 너무 별로예요

Jeff

2023년 10월에 2박 숙박함
답변 제공: karishma 님, 2023년 10월 22일
Warmest greetings from Ibis Leicester City, Jeff! We apologise that your stay with us did not meet your expectations. We would be grateful if you could let us know why your stay with us was not pleasant. Please, contact us through email or phone and we would be more than happy to help your situation. Once again, we apologise for any inconvenience caused. Sincerely, Karishma

8/10 - 좋아요

karen

2023년 10월에 1박 숙박함
답변 제공: karishma 님, 2023년 10월 21일
Thank you choosing to stay with us Ibis Leicester City and we hope to see you again soon! Kind Regards, Karishma

8/10 - 좋아요

Tony

2023년 10월에 1박 숙박함
답변 제공: karishma 님, 2023년 11월 11일
Thank you for taking your time to leave us a rating! Thank you for choosing to stay with us at Ibis Leicester City and we hope to welcome you back soon! Kind Regards, Karishma

10/10 - 훌륭해요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good friendly, helpful service as usual
2023년 10월에 1박 숙박함
답변 제공: Mr C 님, 2023년 10월 11일
Dear Sir,Thank you for your positive comments regarding your stay with us.We look forward in seeing you.Kind regards