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레스터 메리어트 호텔 여행 후기

4 out of 5
레스터 메리어트 호텔
Smith Way, Grove Park, Enderby, Leicester, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 555개" "
평점 8 - 좋아요. 1001개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 88개" "
평점 4 - 별로예요. 1001개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Tom

출장 여행
좋아요: 청결 상태
The room was dated, the shower in the bath was extremely cramped. The a/c was extremely loud even in the off position it was still pumping out air. Breakfast was poor, no service, the cooked breakfast, especially the eggs were non-existent
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at Leicester Marriot are always the stars. Everyone we encountered from reception to restaurant and catering and cleaning staff was helpful friendly and welcoming. The room was quiet and comfortable. We always choose to stay here and look forward to our next stay. Thank you all at Leicester Marriot
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Olusoji

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean airy good food
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Manoj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed one night, it was nice. Family room was a good size although we found the double bed small as we are used to king size. Ok site parking which is a good size. Gym was good. The bar area which is the part of the main foyer was nice and the atmosphere was quite relaxed we did get there for 8/9pm. Check in was quick and easy as we had paid on Expedia. In the morning breakfast was very nice and I liked the poached eggs ready to go which is a first. My wife really enjoyed the breakfast. Lovely hotel and will definitely stay again if the need arises. It was a Friday night we stayed.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Wilson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was not very compassionate
2024년 3월에 1박 숙박함

8/10 - 좋아요

Fiona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great atrium. Very good service. Helpful staff. Attractive bar area. Didn't try meals as en route early . Unfortunately the air-conditioning/ heating wasn't working but we were moved swiftly with offer of help .
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mike

2024년 3월에 1박 숙박함

4/10 - 별로예요

Seth

별로예요: 직원 및 서비스
There was a large wedding party ongoing when I arrived to check-in at c 11pm. Teenagers were running around the lobby and fighting, pulling cushions off chairs and throwing them across the lobby. It took me 30 minutes to get checked in at 11pm! The room was fine, if a little dusty. Breakfast was adequate. Parking is exorbitant for the location.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Gordon

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Ronan

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Farouq

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect stop for a journey up the M1. And with a good restaurant on site. Meant I could relax before carrying on my journey. Will stay again.
2024년 2월에 1박 숙박함
답변 제공: Manuela 님, 2024년 2월 14일
Thank you so much for your lovely feedback Farouq.We look forward to seeing you again soon.Kind regardsLeicester Marriott Team

10/10 - 훌륭해요

Gordon

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in good location with easy access to motorway. Car park however is charged at £7 per night.
2024년 2월에 1박 숙박함
답변 제공: Manuela 님, 2024년 2월 14일
Dear Gordon,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.Thank you for your lovely feedback about the location of our property.I do appreciate car parking charge is not always well accepted, however all the hotels in the area and city centre charge for this sort of facilities.Your feedback has been shared with the Hotel Department Managers.I sincerely hope that we have the opportunity to welcome you back to the hotel and regain your confidence in the future.Kind regardsLeicester Marriott Team

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent conference venue
2024년 2월에 1박 숙박함
답변 제공: Manuela 님, 2024년 2월 14일
Dear Janet,Thank you so much for your lovely feedback.We look forward to seeing you again soon.Kind regardsLeicester Marriott Team

6/10 - 괜찮아요

Emma

2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Larry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel,,quite at the weekends. Fine to get a taxi to the center of Leicester. Really nice staff.
2024년 1월에 2박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Shaamil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Mike

2024년 1월에 1박 숙박함
답변 제공: Manuela 님, 2024년 2월 14일
Dear Mike,We are so sorry to read such score, however not sure what complications you encountered during your stay with us.Kind regardsLeicester Marriott Team

10/10 - 훌륭해요

JHT

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Richard

2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

8/10 - 좋아요

mahipal

2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Nick 님, Horsham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely friendly and helpful had everything set up for us and our 8 month old baby with a welcome note. Very clean great location spacious modern very nice overall
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Please improve your cleanliness
I would usually refrain from leaving a negative review at the risk that it may have been a one off, however I stay regularly at this hotel and this is now the second occasion where standards have been poor. Specifically in relation to the cleanliness of the room. On the first occasion there was a used dirty towel left on the bathroom door and a used contact lens on the bedside table. During this stay the toilet seat was stained with urine and had not been cleaned, there was also small hairs on the toilet seat. The bedsheet had a hole in it the size of a 10pence piece and a sticker left on the under sheet. The service at reception was average at best upon this stay, which usually isn’t the case. Handy location for my work however the cleanliness is off putting.
2024년 1월에 1박 숙박함
답변 제공: Manuela 님, 2024년 2월 14일
Dear Guest,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I was disappointed to read your comments regarding the cleanliness of our property, , please be assured that your feedback has been shared with the respective Department Managers.I sincerely hope that we have the opportunity to welcome you back to the hotel and regain your confidence in the future.Kind regardsLeicester Marriott Team

10/10 - 훌륭해요

simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight
A good stay at a hotel I have used previously.
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second time we’ve stayed and again it was great.
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Hayley

2023년 8월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Ajbinder

2023년 12월에 8박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

steven

2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice experience staying at the Marriott. We booked 3 people in 2 rooms, and had an extra person on the day and Marriott did not mind adding the 2nd person onto the room. Did not to expect to pay for parking though
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night. Staff were all very friendly helpful and professional. Room was clean and well stocked eith coffee etc. Had a meal in the restaurant and food was good. Again the staff wete great. Good range of breakfast options too. Used executive lounge which was a nice bonus that came with the executive room. This was our 4th stay. Will stay again . Thank you to all the lovely staff at Leicester Marriot
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We go every year to meet friend's it's very nice atmosphere the bar man was good
2023년 11월에 1박 숙박함
답변 제공: The Front Desk Team 님, 2023년 11월 29일
Thank you so much for this amazing feedback.We hope to be able to welcome you back with us soon

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hayley 님, 2023년 11월 23일
Dear John,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel. I am delighted to see that you had an excellent stay with us considering the high mark you scored us. Our team take great pride in providing excellent guest experience; I have shared your score with our hotel team.We look forward to welcoming you back on your next visit.Kind regards,Hayley

10/10 - 훌륭해요

jacqueline 님, Airdrie

2023년 11월에 1박 숙박함
답변 제공: Cristina 님, 2024년 2월 4일
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Ben

2023년 11월에 1박 숙박함
답변 제공: Hayley 님, 2023년 11월 23일
Dear Ben,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel. Your feedback is very valuable to us in our continuous efforts to improve our service offerings and guest experiences. Please be assured that your score has been shared with the relevant managers and the team accordingly for review.Kind Regards,Hayley

8/10 - 좋아요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overall facilities.
Facilties good, would have preferred a walk in shower but no choice. The evening meal in the Market restaurant was disappointing.
2023년 11월에 1박 숙박함
답변 제공: Sarah 님, 2023년 11월 13일
Dear Phillip, Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel, We are pleased to hear that you found our hotel facilities good.Your feedback is very valuable to us in our continuous efforts to improve our service offerings and guest experiences. Please be assured that your comment regarding the evening meal have been shared with the relevant Manager and the team accordingly for review.

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was only booked in for 1 night but wish I could have stayed for longer. From checking in the staff in all the various departments were very helpful and courteous. Room was fantastic, bed was oh so comfy. Great facilities on site, bar & restaurant. Had dinner at the onsite restaurant, food was good. Opted for the buffet breakfast & that was fantastic! All in all a fantastic stay, will book here again when in the area.
2023년 11월에 1박 숙박함
답변 제공: Sarah 님, 2023년 11월 9일
Dear Ian,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had a fantastic stay with us. I have shared your positive feedback with the team .We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

chandu

2023년 11월에 1박 숙박함
답변 제공: The Front Desk Team 님, 2023년 11월 29일
Thank you for the great review

4/10 - 별로예요

Hannah

2023년 11월에 1박 숙박함
답변 제공: Diana 님, 2023년 11월 26일
Dear Mr Hannah, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Can you share some details for the score you gave us so we know to improve in those areas?Thank you in advance.Kind regards,Diana

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Diana 님, 2023년 11월 5일
Dear Steven,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to see that you had an excellent stay with us considering the high mark you scored us. Our team take great pride in providing excellent guest experience; I have shared your score with our hotel team.We look forward to welcoming you back on your next visit.Kind regards,Diana

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely stay
Lovely stay again. Staff is always welcoming. The room could use some maintenance and updating. The sink was slow to drain and the shower door leaked water on the floor. Best option in the area!
2023년 10월에 3박 숙박함
답변 제공: Oana 님, 2023년 11월 2일
Dear Kevin,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Jess

2023년 10월에 1박 숙박함
답변 제공: Oana 님, 2023년 11월 2일
Dear Jess,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Front Office Team 님, 2023년 11월 23일
Dear Andrew, Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel. I have shared your feedback with our hotel team.