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예약 가능 여부 확인

래디슨 블루 호텔 이스트 미드랜즈 에어포트 여행 후기

4 out of 5
래디슨 블루 호텔 이스트 미드랜즈 에어포트
Herald Way, Pegasus Business Park, East Midlands Airport, Derby, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 629개" "
평점 8 - 좋아요. 1001개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 63개" "
평점 4 - 별로예요. 1001개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 18개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Babatunde

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 4월 17일
Bbatunde,Thank you for you for your 5/5 review, I am delighted to see you enjoyed your stay with us. Kind Regards, Reservations, Chris

10/10 - 훌륭해요

Justin 님, Stalbridge

It was clean and tidy as you would hope from such a company, serviced our needs, did not exceed any expectation.
2024년 3월에 2박 숙박함
답변 제공: Chris, Reservations 님, 2024년 4월 11일
Mathew,Thank you for your review, I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future,Kind RegardsReservations

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient hotel for East Midlands Airport. All expected facilities available, with fast and attentive service in reception, bar and restaurant.
2024년 3월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 4월 11일
Maria,Mathew,Thank you for your review, I am delighted to read that you enjoyed your stay, and it was the perfect start to your holiday! We look forward to welcoming you back in the near future,Kind RegardsReservations

10/10 - 훌륭해요

michael

연인과의 여행, 가족 여행
Lovely hotel, great service, convenient location
2024년 3월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 4월 11일
Michael,Thank you for your review, I am delighted to read that you enjoyed your stay! We look forward to welcoming you back in the near future,Kind RegardsReservations

10/10 - 훌륭해요

Rajinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 3월 20일
Rajinder,Thank you for your excellent review, I am delighted you enjoyed your stay with us.Kind RegardsReservations

8/10 - 좋아요

Nigel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I find the hotel does what it says on the package. However there were 2 things that let the hotel down were: 1 of the lift failed on numerous occations to accept my key card to select my floor. There were 4 people in the lift and none of the key cards worked. A guest said it has been like this for some time And Secondly, when i arrived numerous people were smoking in front of the entrance so you had to walk through their cigarette smoke. As there was no ashtray they stubbed out their cigarette on the floor so going out you walk over cigarette stubbs. The management can easily fix both issues
2024년 2월에 2박 숙박함
답변 제공: Chris, Reservations 님, 2024년 3월 4일
Nigel,Thank you for your positive review, I am delighted to read that you enjoyed your stay with us. I am pleased to report that the lift issue has now been sorted, our smoking area is the other side of the wall by the entrance, and not in front of it. Our team always try where possible to remind people and direct people to this area away form the path to the front doors. I do hope you will have the opportunity to stay again in the future.kind Regards, Chris, Reservations

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant
2024년 2월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 3월 4일
Matthew,Thank you for your review, I am glad you enjoyed your stay with us.Kind Regards, Chris, Reservations

8/10 - 좋아요

Alexander

2024년 1월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 3월 20일
Alexander,Thank you for your excellent review, I am delighted you enjoyed your stay with us.Kind RegardsReservations

10/10 - 훌륭해요

PM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good Overnight Stay
Overnight stay in a comfortable bed, the room was very clean and had all the facilities I would expect with simple heating control. The buffet style breakfast was cooked just how I like it and the staff were friendly, polite and helpful.
2024년 1월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 3월 4일
PM,Thank you for your positive review, I am delighted to see you enjoyed your stay with is!We hope to welcome you back soon!Kind Regards, Chris, Reservations

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
James,Thank you for your review!Kind Regards

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Nicola,Thank you for your review!Kind Regards

10/10 - 훌륭해요

Karolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Karolyn,Thank you for your review!Kind Regards

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Family Stay
Second stay here at Christmas and despite the Hotel being busy we had a wonderful stay. The room was great and the pool access much appreciated. The Gym and Pool is a very good facility. Thank you, we'll be back.
2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Darren,Thank you for your positive review, I am delighted to read that you enjoyed your stay with us!Kind Regards

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, tidy rooms, comfortable beds, nice view from the runway view room, dinner abd breakfast very nuce. Friendly, helpful, efficient staff.
2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Christine,Thank you for your positive review, I am delighted to read that you enjoyed your stay with us and you were well looked after !Kind Regards

8/10 - 좋아요

SHARLENE

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Sharlene,Thank you for your review!Kind Regards

8/10 - 좋아요

Judit

연인과의 여행
좋아요: 편의 시설/서비스
Location is all right if you plan flight from / to East Midlands Airport or a couple if days spent in Nottingham area.
2023년 12월에 2박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Judit,Thank you for your positive review! I am glad that you enjoyed your stay with us.Kind Regards

4/10 - 별로예요

Miss

2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Sharlene,Thank you for your review!Kind Regards

2/10 - 너무 별로예요

Elie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
They were not helpfull
2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Elie,I am sorry that you did not enjoy your stay with us!Kind Regards

10/10 - 훌륭해요

Craig

2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Matt,Thank you for your review.Kind Regards

6/10 - 괜찮아요

Rebecca

2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Matt,Thank you for your review.Kind Regards

8/10 - 좋아요

Matt

2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2024년 1월 15일
Matt,Thank you for your review.Kind Regards

10/10 - 훌륭해요

Michelle

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Michelle,I am delighted that you enjoyed your stay with us. Hopefully you will have the opportunity to stay again in the future!Kind RegardsChris, Reservations

10/10 - 훌륭해요

Mark

2023년 12월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Mark,I am delighted that you enjoyed your stay with us. Hopefully you will have the opportunity to stay again in the future!Kind RegardsChris, Reservations

4/10 - 별로예요

Darren

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So disappointing
Ive stayed at this hotel many times and always enjoyed my stay. However on my last stay in Nov 2023, I was shocked at the poor service and staff levels. Checking in/out was extremely slow, the bar was slow despite not being busy as was the restaurant. What really disappointed me was the lack of staff and problem ownership, my room on the 1st floor had no temperature control, despite even turning the heating/cooling system off, the room was like a sauna, totally unbearable. I phoned reception 3 times, no one answered. I eventually went down to reception and was reluctantly given another room on the same floor that was also not much better but as it was too late and felt I had no choice but to put up with it. When I mentioned this when checking out I was told "yeah ok we'll let maintenance know". For the cost and reputation of staying at a Radison Blu im sure they should be looking after their customers in a more professional manner. So in light of this very disappointing stay I will not be staying at this hotel again.
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Darren,Thank you for you review, I am sorry to hear of the issues with your room, and that we were unable to resolve these for you. Your review has been brought to the attention of all the Heads of Departments within the hotel, to ensure this experience is not repeated!Kind Regards

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you
Nice hotel, good bar, excellent breakfast
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
David,I am delighted that you enjoyed your stay with us. Hopefully you will have the opportunity to stay again in the future!Kind RegardsChris, Reservations

6/10 - 괜찮아요

Allan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room 417 overlooks airport. Noise and vibration every time a plane takes off. Worse nights sleep in a hotel this year
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Allan,Thank you for your review, this is not a complaint we have had previously from this room, however changes in the operation of the airport (which way the planes land and take off) can impact differences in conditions.Kind Regards

10/10 - 훌륭해요

Elizabeth

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
5.45am hotel shuttle bus going to the airport with 2 passengers - 3 of us going to the airport and they couldn't take us as well due to the service being for park and stay passengers only. There was no-one else in reception - come on Raddison just a bit jobs worth
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Elizabeth,I am sorry you were disappointed about the shuttle service, temporarily we are restricted on who we are allowed to let use the service, this is something we are working on getting resolved, and hope to have an improved service shortly.Kind Regards

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really pleasant stay. Food was great. Will stay again.
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Jon,I am delighted that you enjoyed your stay with us. Hopefully you will have the opportunity to stay again in the future!Kind RegardsChris, Reservations

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
The room is clean, staffs are nice.
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 12월 5일
Angela,I am delighted that you enjoyed your stay with us. Hopefully you will have the opportunity to stay again in the future!Kind RegardsChris, Reservations

8/10 - 좋아요

Ralph

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Is more of a business hotel for meetings etc
2023년 11월에 1박 숙박함
답변 제공: Chris 님, 2023년 11월 16일
Hi Ralph,Thanks for your review! I am glad to see you enjoyed your stay.Kind Regards,Chris, Reservations

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Chris 님, 2023년 11월 16일
Alison,Thank you for your excellent review, I am glad you enjoyed your stay!Kind Regards, Chris, Reservations

10/10 - 훌륭해요

Ben

2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 11월 8일
Thanks Ben, I am delighted to hear you enjoyed your sat with us!

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 11월 8일
Thanks Joanne, I am delighted to hear you enjoyed your sat with us!

10/10 - 훌륭해요

Tian

답변 제공: Chris, Reservations 님, 2023년 11월 8일
Thanks Tian, I am delighted to hear you enjoyed your sat with us!

8/10 - 좋아요

Anthony

2023년 11월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 11월 8일
Thanks Anthony, I am delighted to hear you enjoyed your sat with us!

10/10 - 훌륭해요

Scotia

2023년 10월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 11월 8일
Thanks Scotia, I am delighted to hear you enjoyed your sat with us!

8/10 - 좋아요

sean

2023년 10월에 2박 숙박함
답변 제공: Chris 님, 2023년 10월 25일
Sean,Thank you for your great review, I am glad you enjoyed your stay!Kind Regards, Chris, Reservations

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent rooms and a fantastic welcome
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 25일
Sean,Thank you for your great review, I am glad you enjoyed your stay!Kind Regards, Chris, Reservations

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy stay
Modern, clean and a good selection of breakfast - Also no car or airplane noise whatsoever
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 25일
Thank you for your great review, I am glad you enjoyed your stay!Kind Regards, Chris, Reservations

10/10 - 훌륭해요

Lydia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Beautiful and Clean
Very clean, spacious, beds are comfortable Staff are friendly especially Luca The lobby was the best part 24 hours open
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 25일
Lydia,Thank you for your great review, I am glad you enjoyed your stay and was well looked after by the team!Kind Regards, Chris, Reservations

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely bright modern design, welcoming staff,good food v pleasant atmosphere
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 25일
Catherine,Thank yo for your review, I am delighted to hear you enjoyed your stay and were well looked after by the team!Kind Regards, Chris, Reservations

6/10 - 괜찮아요

Timothy 님, Clarksburg

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This hotel is one of the most expensive properties in the area and seemed to be a good fit based on location and being a well-known hotel chain. Overall though, my experience was mixed. Good parts were the breakfast which was well priced with a good selection of food options and friendly staff. The room itself was OK with clean bedding and overall the room hygiene was OK. Less good things was the check-in - apparently early check-in is not a thing at this hotel, which is a bit odd/unhelpful with the hotel being located at an airport. Second was the rather off-hand way I was treated when I asked about early check in, like I was interrupting the front desk person from a more important task. The check-in desks are rather small tables at the end of the reception area and seemed a little odd. When I finally checked in later in the evening, I did have to wait a few minutes while the check-on person finished a conversation with someone else that did not sound hotel/work related. The front desk did not mention where the restaurant for breakfast was located or what times the restaurant opened. Finally the room was a bit spartan at this price point and the heat/cool didn't seem to work right, so the room was quite cold. This hotel may work for someone needing a place to crash before an early flight from East Midlands Airport. For me though, this hotel is somewhat unimpressive and I do not plan to return.
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 12일
Timothy,Thank you for taking the time to review your stay with us and provide feedback on your experience, feedback that is constructive like yours is very important to us. I am sorry that you felt the Front Office team were not as attentive on this occasion as our normal standard, I am also sorry that were unable to accommodate your early check in on this occasion, having looked at your reservation I can see that we were fully booked the night before, resulting in fewer rooms being ready before our standard check in time.I do hope we can welcome you back in the future for a more polished stay,Kind Regards, Chris, Reservations

8/10 - 좋아요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean room, hotel conveniently close to the airport.
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 12일
Jayne,Thank you for your review, I am delighted to see that you enjoyed your stay with us!!Kind Regards, Chris, Reservations

2/10 - 너무 별로예요

James

2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 10일
James,I am sorry that you did not enjoy your stay with us, I do hope we can welcome you back again for much improved stay in the future.Kind Regards, Chris, Reservations

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and great staff, well located.
We stayed here prior to flying from EMA, it was a truly painless experience, there was plenty if parking spaces on arrival and the car park felt very secure, check in was very easy and fast. Our room was lovely. It was clean and had all amenities needed. We ate in the restaurant for both evening meal and breakfast and the food on both occasions was lovely, the biggest plus for this hotel is the staff they are lovely and we're lovely during our stay, fast and efficient. We will stay at this hotel again without question it is well appointed with great staff. The location is ideal for EMA and we was at the meet and greet within a couple of minutes of leaving the hotel.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 6일
Darren,Thank you for taking the time to leave a review, your feedback is much appreciated. I am delighted to hear that you enjoyed your stay with us, and that all the team looked after you well to make your stay memorable. We look forward to welcoming you back in the near future! Kind Regards, Chris, Reservations

6/10 - 괜찮아요

Philip

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Left a day early due to insects in chair! No rebate offered for our missed night! I used to love this hotel but will be looking elsewhere! To add insult to injury they deducted charges to my credit card for money I did not owe them!
2023년 9월에 2박 숙박함
답변 제공: Chris, Reservations 님, 2023년 10월 5일
Dear Philip, Thank you for your review, I am sorry that you decided to leave a day earlier, our housekeeping team checked the room thoroughly after your departure and nothing was found, we take reports of this nature very seriously. Any pre-authorization of your credit card will be released in line with normal release periods.Once again I am sorry you decided to leave a night early. Kind Regard, Reservations

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very satisfied.
Quick check in. Nice room, although a tiny bit tired. Breakfast was first class. TV channels weren’t all working, but overall I was very satisfied.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 28일
Gareth,Thank you for your review and I delighted to here you enjoyed your stay with us, especially the breakfast! We look forward to welcoming yo back int he near future.Kind Regards, Chris, Reservations

8/10 - 좋아요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Chris, Reservations 님, 2023년 9월 27일
Daniel,Thank you for your review score, we are glad you enjoyed your stay with us.Kind Regards, Chris, Reservations

10/10 - 훌륭해요

James

2023년 9월에 2박 숙박함
답변 제공: Lena 님, 2023년 9월 24일
We really appreciate your outstanding feedback.Hope to welcome you again soon to Radisson Blu East Midlands.Kind regards,Reception team

10/10 - 훌륭해요

Allyson

2023년 9월에 1박 숙박함
답변 제공: Lena 님, 2023년 9월 24일
We really appreciate your positive feedback!.Thank you.Kind regards,Reception team