실내 수영장, 08:00 ~ 22:00 오픈, 일광욕 의자

베스트 웨스턴 플러스 유니버시티 인 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 629개" "
평점 8 - 좋아요. 1000개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 66개" "
평점 4 - 별로예요. 1000개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 16개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

DOROTHY

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In town for a Vandals basketball game and this hotel was as convenient as you can get. Staff was friendly and accomodating.
2024년 2월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 4월 15일
Hi Dorothy. Thank you so much for your kind review. We appreciate your business and value your feedback! We hope that you choose to stay with us again in the future!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and comfortable. Breakfast was great - lots of different options, excellent hospitality!
2024년 4월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 4월 11일
Hi Lisa! Thank you so much for your awesome review of our property. I will certainly relay the compliment to my housekeeping department. We hope you choose to stay with us again soon.

8/10 - 좋아요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
......
2024년 3월에 3박 숙박함
답변 제공: ColleenL 님, 2024년 4월 4일
Hi Monica! Thank you so much for your review of our property. We hope you enjoyed your visit and hope you choose to stay with us again soon.

6/10 - 괜찮아요

Stephen 님, Idaho Falls

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It’s the closest to the campus and so I will stay there again. The cover was pulled off of a box on the wall. It was a bit high so I’m not sure if it was a thermostat. Without the cover all we could see was electronics. The sheets were stained which was quite disgusting. The front desk staff are extremely friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: ColleenL 님, 2024년 3월 29일
Hi Stephen, I'm so sorry to hear that your stay with us was less than satisfactory. Thank you for stating that you will be staying here again. We would love to make sure your next stay exceeds your expectations. Please feel free to book directly through one of our Managers at the front desk, so we can make sure we take care of you properly. Thank you again for taking the time to give us feedback on our hotel.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 29일
Hi Tracy Thank you so much for your review of our hotel. We hope you enjoyed your stay and hope you stay with us again in the future.

10/10 - 훌륭해요

Donovan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family liked the breakfast. We had something different every day. We also liked the pool and hot tub. Very clean and nice.
2024년 3월에 3박 숙박함
답변 제공: ColleenL 님, 2024년 3월 28일
Thank you so much for your wonderful review of our hotel! We are glad you had the chance to enjoy our pool amenity. We hope you visit us again soon!

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old hotel but well maintained. Nice staff!
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 27일
Hi Mike,Thank you for your feedback. We are working on updates as quickly as we can! Thank you for acknowledging our staff. They are awesome, and we are lucky to have them.

10/10 - 훌륭해요

AmberLee

2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 4월 15일
Hi AmberLee. Thank you so much for your wonderful review of our property. We hope to see you again soon!

8/10 - 좋아요

Fred

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a party there with multiple adults and dozens of children and they used the pool and hot tub the entire day. There were 18 people in the hot tub and they didn’t even leave for a few hours. We just wanted to sit in the hot tub for 15-20 minutes they didn’t leave until they were kicked out at closing.
2024년 3월에 2박 숙박함
답변 제공: ColleenL 님, 2024년 3월 25일
Hi Fred, I'm so sorry to hear about your experience. Feel free to let our Front Desk Managers know if this happens again. We are happy to ask them to let other use the amenities. I hope this doesn't affect you choosing to stay at our hotel in the future. We hope you give us another opportunity.

10/10 - 훌륭해요

Tausha

2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 4월 4일
Hi Tausha! Thank you so much for your review. I am so happy to see that you enjoyed your stay at our hotel. We hope you stay with us again soon!

10/10 - 훌륭해요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, restaurant and breakfast. Rooms are showing some age and wear, but clean and comfortable nonetheless.
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 14일
Hi Zachary, thank you for your review of our hotel! We appreciate you taking the time to highlight our amenities. We are working on upgrades to rooms as quickly as possible. We appreciate the feedback and hope you choose to stay at our hotel in the future!

10/10 - 훌륭해요

gregory 님, Walla Walla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The aroma of fresh baked cookies greeted us as we walked in. It felt like we were home. The staff were incredibly nice. Rooms were clean. Great hotel.
2024년 3월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 4일
Hi Gregory! Thank you so much for your great review of our hotel. We are glad to hear that you enjoyed the fresh baked cookies. Our staff is definitely the best part of our hotel. Thank you again for taking the time to review our hotel. We hope you visit us again soon!

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff checked us in early and were very accommodating. Room was clean and location was close to all amenities. I would definitely recommend this location if you are in need of a reasonably priced stay with everything you need.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management Team 님, 2024년 2월 25일
Hi Jason! Thank you so much for taking the time to review our hotel. We are so happy to hear that you had an awesome experience. We hope you choose to stay at our hotel again.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast Staff was great
2024년 2월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 3월 14일
Hi Richard! Thank you for your review of our hotel. More importantly, thank you for acknowledging our staff, they are the unsung heroes of our hotel! We hope you choose to stay with us again soon.

10/10 - 훌륭해요

d

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 2월 5일
Thank you for your review of our property. We are glad to see you enjoyed your visit and hope you choose to stay at our hotel again soon!

8/10 - 좋아요

Jennifer 님, Kingston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I like the ability to exercise, either in the gym or just walking the square of the building! Good breakfast, Nice staff. The rooms are nicely outfitted but the building is getting old and a little worn. I like the little fridge and the microwave.
2024년 1월에 3박 숙박함
답변 제공: CLopez 님, 2024년 2월 1일
Hi Jennifer, thank you for taking the time to review our hotel. I'm glad to hear that you were able to use our gym and that you had a pleasant experience. Our breakfast program is something to proud of and our staff is awesome. Thank you for the feedback regarding the look of our hotel. I have passed it along to our upper management. Thank you again Jennifer!

8/10 - 좋아요

deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 25일
Hi Deborah! Thank you for your review of our hotel. We hope you choose to stay with us again!

6/10 - 괜찮아요

Kyle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Upset the pool was not open, we did not get a discount due to this either. Kids were looking forward to it. Room was clean, check in was easy and buffet breakfast and service were great.
2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Kyle, I'm so sorry to hear that you did not have the experience you were expecting. If you choose to stay at our hotel in the future, I would personally like to assist in making your reservation so we can get you a better rate due to your lackluster previous experience with the pool being closed. I'm glad to hear that you had a great check-in and great service from our team member. Please don't hestitate to reach out for any future reservations.

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel kitchen was being remodeled and only had cold food available on limited hours. Pool and hot tub were also closed for a month. All of this we did not know when booking this hotel. Hotel seems dated and need of a refresh.
2024년 1월에 2박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Laura, Thank you for taking the time to review our hotel. Our pool is only closed for 10 days and we will be open later this week. We would love to host you again and offer you a great rate if you are in the area. Please contact me at the Front Desk for any future visits so I can make sure you have a more than satisfactory stay. We apologize you had a less than desirable experience.

8/10 - 좋아요

Lisa

아이를 동반한 가족 여행, 가족 여행
Everything was pretty good just would’ve liked better pillows. They were very squishy.
2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Lisa! Thank you so much for your feedback. We have relayed it to our Housekeeping departments. We hope that you choose to stay at our hotel in the future and we can provide a better quality pillow for you.

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 12일
Hi Brett! Thank you so much for your awesome review of our hotel! We thank you for taking the time to write about us and we hope you stay with us again soon.

10/10 - 훌륭해요

Mordecai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Mordrcai. Thank you so much for your awesome review of our hotel! We hope you choose to stay at our hotel again in the future.

10/10 - 훌륭해요

Rachel 님, Orofino

2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 12일
Hi Rachel! Thank you so much for taking the time to review our hotel. We are so happy to hear that you had an awesome experience. We hope you choose to stay at our hotel again.

10/10 - 훌륭해요

Scott

2024년 1월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Scott! Thank you so much for taking the time to review our hotel We are so happy to see you had a great stay. We appreciate your business and look forward to you staying with us in the future!

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Kim! Thank you for taking the time to review our hotel. We are so happy to see that you enjoyed your stay. We hope you choose to stay with us again in the future!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Kimberly! Thank you so much for taking the time to review our hotel. We appreciate your business and value your feedback. We hope you stay with us again soon!

2/10 - 너무 별로예요

Ryan

2023년 12월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 12일
Hi Ryan, I am so sorry to hear that you had a bad experience at our property. If there is anything we can do to rectify your poor experience please let us know. We hope you give us a chance in the future to provide you with an excellent stay.

10/10 - 훌륭해요

bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moscow BW has a nice staff.
Fast and friendly check in. Room clean and as expected. Man that maintained the breakfast area this AM did a fantastic job and has a great polite presence.
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Hi Bob! Thank you so much for your awesome review of our hotel! Our breakfast team is so amazing. We are lucky to have them. Alan is certainly our shining star! We hope you visit us again soon.

10/10 - 훌륭해요

Olga

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place and free welcome drink and free cookies
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Hi Olga! Thank you so much for your amazing review of our hotel! We really appreciate your feedback. I'm so happy you enjoyed the complimentary drink offered Sunday - Thursday and our fresh daily cookies! We hope you stay with us again soon!

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything AOK
2023년 11월에 4박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Hi Steven! Thank you for your review of our property! We are glad to hear that you enjoyed your stay and look forward to welcoming you back to our establishment.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2024년 1월 16일
Hi Danielle! Thank you for your awesome review of our hotel. We are glad to see you enjoyed your visit. We hope to host you again soon.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at check-in were great
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Andrew! Thank you so much for your feedback. We really appreciate you taking the time to review our hotel. We hope you stay with us again soon!

8/10 - 좋아요

Donald 님, Rancho Palos Verdes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to stay in Moscow. Clean, quiet, with a good breakfast and a very friendly staff
2023년 11월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Donald,Thank you for reviewing our property! We appreciate your business and value your feedback. Thank you for recognizing our staff. We are lucky to have them. We hope you stay with us again soon.

8/10 - 좋아요

Genesee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you for your review! We hope you stay with us again soon!

10/10 - 훌륭해요

Richard

2023년 11월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 12월 13일
Thank you Richard for your awesome review of our property. We appreciate you taking the time to recommend our hotel. We hope you stay with us again soon!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only complaint i have is i had reservations for three nights. I was called away and need to cancel my last night. Sadly i was told they atill had to charge for that night. Also the price for the third night was $25 more.
2023년 10월에 3박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Daniel! I'm so sorry to hear about your experience. We do value your feedback and appreciate you taking the time to write about your experience. We hope you give us the another opportunity to exceed your expectations.

8/10 - 좋아요

David

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay often as expected
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 27일
Hi David. Thank you for your review of our property. We hope you enjoyed your visit and choose to stay with us again.

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just one night but very nice & quiet!
2023년 10월에 1박 숙박함
답변 제공: Colleen L 님, 2023년 10월 26일
Hi Rick! Thank you so much for your review! We really appreciate your business and value your feedback. We hope you choose to stay with us again soon.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very nice staff but everything is very “tired” the desk chair belongs at the dump - pretty bad
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 26일
Hi Robert, thank you for letting us know. We have relayed the information to our housekeeping department to replace the chair. We really value your feedback and appreciate your business. I'm glad to hear that the staff did a great job making you feel comfortable at our hotel. We hope you choose to stay with us again in the future.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 10월 24일
Hi Nicole! Thank you so much for taking the time to give us a review. We value your feedback. We hope you choose to stay with us again soon!

10/10 - 훌륭해요

Michael

2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 10월 24일
Hi Michael! Thank you so much for your awesome review of our hotel. We appreciate your feedback and value your business. We hope you stay with us again soon!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect.
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Hi Diane! Thank you for your awesome review. We really value your feedback and appreciate your business. We hope you stay with us again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you for taking the time to review our hotel! We hope you enjoyed your visit with us and hope you visit us again soon.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 10월 23일
Hi Kenneth! Thank you so much for your awesome review of our property! We appreciate your business and look forward to welcoming you again in the future!

10/10 - 훌륭해요

Jaime

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine, the staff, the restaurant. I will stay here on my next trips.
2023년 10월에 5박 숙박함
답변 제공: ColleenL 님, 2023년 10월 19일
Jaime, thank you so much for your awesome review of our hotel! We really hope you stay with us again soon. We will let our staff know that they did a great job.

8/10 - 좋아요

Verdine

2023년 10월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you Verdine for your review of our property! We hope you stay with us again soon.

10/10 - 훌륭해요

Monique

2023년 10월에 2박 숙박함
답변 제공: ColleenL 님, 2023년 11월 27일
Thank you for reviewing our property! We appreciate your business and value your feedback. We hope you stay with us again soon.

8/10 - 좋아요

James William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay. One of my favorite benefits is the great breakfast. It has to be the best of any place I have stayed. The restaurant and bar is also very good with amazing staff. The staff is always above average on help and willingness to serve!
2023년 9월에 4박 숙박함
답변 제공: Colleen L 님, 2023년 10월 6일
Hi James! Thank you for your review of our property. We are so lucky to have our staff. They are rockstars. We are glad to hear that you enjoyed our breakfast and restaurant. We hop you stay with us again soon!

8/10 - 좋아요

Linda

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely great service though.
The bathroom had hair in the tub and on the floor. Long, dark hair. I’m almost bald. The staff helped change the bedding when my disabled child wet through all the bedding at 8 pm. They even offered a different room, but we took the option to stay. Above and beyond.
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 3일
Hi Linda, Thank you so much for your feedback. I am so glad to hear that our front desk staff and lobby team were able to help during a difficult time. I have relayed the information regarding the Tub to our housekeeping department. We will do better. We appreciate your feedback and value your busines. We hope to have you back again soon!

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: ColleenL 님, 2023년 10월 3일
Hi Phillip, thank you for your feedback and awesome review of our hotel. We hope you choose stay with us again soon!