고급 침구, 암막 커튼, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

클라리온 호텔 컨퍼런스 센터 - 노스 여행 후기

3 out of 5
클라리온 호텔 컨퍼런스 센터 - 노스
1950 Newtown Pike, Lexington, KY

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 303개" "
평점 8 - 좋아요. 1002개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 167개" "
평점 4 - 별로예요. 1002개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 84개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

LyLy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Coffee too weak, need yogurt for breakfast
2024년 4월에 2박 숙박함
답변 제공: Aqsa 님, 2024년 4월 24일
Thank you for your valuable feedback. We appreciate you bringing your preferences to our attention. We'll certainly take note of your comments regarding the coffee strength and the addition of yogurt to our breakfast options. We hope to have the pleasure of welcoming you back soon for an even better experience.

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Very disappointing! We’ve stayed there before, and came back because of the restaurant, its convenience & great menu. Management made a bad decision to stop serving food. We will not stay there again.
2024년 4월에 3박 숙박함
답변 제공: Aqsa 님, 2024년 4월 24일
Valued Guest, Thank you for your feedback. We're truly sorry to hear about your disappointment with the changes to our restaurant services. We'll certainly take it into consideration as we review our offerings. We hope to have the opportunity to regain your trust and welcome you back in the future.

2/10 - 너무 별로예요

Tom

Xxx
2024년 4월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 4월 17일
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay.

10/10 - 훌륭해요

Benton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Aqsa 님, 2024년 4월 16일
Benton, Thanks for your feedback. We hope to see you again soon.

2/10 - 너무 별로예요

Laura

단체 여행
별로예요: 편의 시설/서비스
No hot water. Ac leaked and made carpet wet. Disruptive neighbors and when reported manager didn’t care. Had to change forms due to no hot water and carpet soaked in a third of the room.
2024년 4월에 3박 숙박함
답변 제공: Aqsa 님, 2024년 4월 15일
Laura, Thank you for your feedback. We apologize for the issues you faced during your stay. This is certainly not our standards and we will address these issues promptly. We hope you would give us another to provide you an exceptional service.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place is awesome
2024년 4월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 4월 15일
Jeremy, Thanks for the visit and rating. We hope to see you soon again!

2/10 - 너무 별로예요

Tara

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entrance to the rooms is not close to entrance to lobby. We will have to get in the car and drive around to just get breakfast. This was not noted in description
2024년 4월에 1박 숙박함
답변 제공: Richard 님, 2024년 4월 13일
Tara, We apologize regarding the Entrance door issue, Action will be taken. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

6/10 - 괜찮아요

Natalie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
They had nice amenities like pool, sauna & hot tub areas. Along with basketball court & arcade games. The free breakfast was okay, nothing special. However, the overall cleanliness of the facility was lacking. Trash and towels were left outside of hotel room doors so the hallways constantly looked dirty. Staff was super helpful whenever I needed to ask anything. Just thought the facility was updated more online than the section we appeared to stay in.
2024년 4월에 2박 숙박함
답변 제공: Richard 님, 2024년 4월 9일
Natalie, We apologize regarding the Hou keeping issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

8/10 - 좋아요

Dorcee

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean. Nice beds. Shutting doors were NOT quiet until 1 am.
2024년 4월에 1박 숙박함
답변 제공: Richard 님, 2024년 4월 9일
Dorcee, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

2/10 - 너무 별로예요

Richard

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One and done. Never again. Unfortunately the bad reviews are mostly accurate. Key cards stopped working daily. Rooms are dingy and smell as if there could be mold in the walls. Service is bare minimum, not impressive. Too many folks that stay here have absolutely no regard for anyone else. Kids running around all night screaming at the top of their lungs and slamming doors. Coming from the pool soaking wet and transferring it to the floors/carpet in the common areas. Can't enjoy any of the amenities because they are dominated by uncontrolled/unsupervised feral little animals masquerading as kids. Absolutely no rest to be had here. I regret bringing my family here. It's a shame, it looks to be a place that was special, a long time ago.
2024년 3월에 3박 숙박함
답변 제공: Richard 님, 2024년 4월 9일
Richard, We apologize regarding hen Housekeeping and Noise issue due to kore footfall. this should be take care of. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

10/10 - 훌륭해요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and lots of amenities. Very nice staff
2024년 4월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 4월 6일
Valerie, Thank you so much for taking the time to share your feedback. We are glad you had a comfortable stay. We hope to see you soon again!

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and affordable clean room
2024년 4월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 4월 6일
Thank you for your feedback. We're glad you had a good time. Hope to see you again soon!

10/10 - 훌륭해요

Angi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with many amenities
2024년 3월에 3박 숙박함
답변 제공: Aqsa 님, 2024년 4월 1일
Angi, Thank you so much for your feedback. We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you back soon for another wonderful experience.

10/10 - 훌륭해요

Michelle

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wendy greeted us with enthusiasm We had a nice room We went for dinner to the restaurant next to the hotel Excellent cuisine
2024년 3월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 4월 1일
Michelle, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how the pool was inside, you did not have to leave to eat because the restraunt was right there.
2024년 3월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 3월 29일
Erica, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. Hope to welcome you back soon.

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful, the motel was very clean and quiet.
2024년 3월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 3월 14일
Stacey, Thank you for your kind words! We hope to see you again soon!

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was really cool
2024년 1월에 1박 숙박함
답변 제공: Aqsa 님, 2024년 3월 14일
Thanks for your rating, Jeremy. We hope to have the pleasure of hosting you again in the future.

6/10 - 괜찮아요

Donna

좋아요: 청결 상태
It was noisy which made it difficult to sleep
2024년 2월에 1박 숙박함
답변 제공: Richard 님, 2024년 3월 4일
Donna, We apologize regarding the Noise issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

8/10 - 좋아요

Nate

출장 여행
The heating unit in the room was loud the breakfast was good
2024년 2월에 4박 숙박함
답변 제공: Richard 님, 2024년 3월 4일
Nate, We apologize regarding the heater issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

8/10 - 좋아요

chris

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: Richard 님, 2024년 2월 12일
Chris, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

8/10 - 좋아요

Michael

출장 여행
좋아요: 직원 및 서비스
When checked in room sink was leaking and floor wet…the toilet seat not clean you can see debris on it.
2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 23일
Michael, We apologize regarding the Room condition, this is certainly not our standards. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 23일
TImothy, Thanks for the visit and rating, we hope to see you soon again!

2/10 - 너무 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 23일
Nicholas, Thanks for the visit and rating, we hope to see you soon again!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 23일
Timotthy, Thanks for the visit and rating, we hope to see you soon again!

10/10 - 훌륭해요

Gregory

2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 2월 12일
Gregory, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 - 훌륭해요

Ruth

2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 23일
Ruth, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 23일
Frank, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Week end trip
Hotel room was great and the bed was one of the best The thermostat would only keep the room at 66 unless we turned it up to 80 The key card door didn’t work all weekend so we had to go into the upper door There was a guy that stood outside by the door and I’m guessing he was on some kind of drugs There was kids that ran the hallways about all night hollering and slamming doors
2024년 1월에 2박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Valued Guest, We apologize regarding the HVAC and Key issue, this should not have happened. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

6/10 - 괜찮아요

Nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Too COLD…otherwise a nice place to stay!
Everything was very nice except for the temperature in the room. I checked in late and found the thermostat in the room set at 60 degrees. I reset the thermostat to 72 degrees. After 2 hours the temperature had risen 2 degrees. I slept with pillows on top of me for warmth. The temperature increased 1 degree per hour. By the time I checked out it had finally reached 69 degrees. I was COLD the entire night.
2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Nora, We apologize regarding the HVAC issue, Will certainly rectify the recommendation, Hope to see you very soon again!

2/10 - 너무 별로예요

Danny

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has bed bugs. I read reviews and this property has a history of bed bugs. The front desk worker didn’t seem at surprised when I told her. The whole place has an old musty smell.
답변 제공: Richard 님, 2024년 1월 11일
Danny, We always do fumigation on regular intervals but as you mentioned will certainly recheck and take action on it. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay for the money
Clean and affordable. Breakfast was real good. Enjoyed the pool and the spa. Would stay again.
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Mark, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

8/10 - 좋아요

Denise 님, Columbia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was friendly, and the room was clean. The beds were comfortable. However, the shower only had warm water, not hot and we had trouble entering into the center door, leaving me out in the cold with my dog until my partner went back to the desk to get our keys checked only to find out that it was the keypad. Other guests were partying in the hallway into the wee hours. There was security on site, not sure why they didn't address it.
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Denise, Thanks for the visit, We apologize regarding the shower issue. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Terry, Thanks for the visit and rating, we hope to see you soon again!

8/10 - 좋아요

Rick

2023년 12월에 4박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Rick, Thanks for the visit and rating, we hope to see you soon again!

6/10 - 괜찮아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Vanessa, Thanks for the visit and rating, we hope to see you soon again!

4/10 - 별로예요

Aric

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The beds were incredibly hard and uncomfortable. There was a dog across the hall that barked for hours. The room was freezing cold and took all night to warm up even with the heat at 85
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Aric, We apologize regrading the Bed issue. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

8/10 - 좋아요

marlene

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not respected by front desk workers.
2023년 12월에 2박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Marlene, Thanks for the visit and rating, we hope to see you soon again!

6/10 - 괜찮아요

James

Bar and attached restaurant/bar close way to early and property is starting to look run down and out dated.
2023년 12월에 1박 숙박함
답변 제공: Jordan H. 님, 2023년 12월 26일
Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel Conference Center - North.On behalf of our entire team, I would like to apologize regarding the issues you mentioned, this is certainly not our standards. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good for the night stop over
Good for 1 night stay, older but clean as can be…mattress topper on older one but was ok for the night. Stayed before had room right in main building this time was put outback ?? Room across the hall curtains torn & door was open?? Our room found a syringe on the closest shelf in the am..lucky it was just stuck to my clothes. Bkft good, had pet few…$25 felt that was high for it but w
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 11일
Barbara, Thanks for the visit and rating, we hope to see you soon again!

6/10 - 괜찮아요

Amanda

나홀로 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Night manager was amazing & super helpful and communicative. Thank you ! The young lady, working dayshift, not so much.
2023년 12월에 3박 숙박함
답변 제공: Richard 님, 2023년 12월 22일
Amanda, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

6/10 - 괜찮아요

Rachelle

연인과의 여행
2023년 12월에 2박 숙박함
답변 제공: Richard 님, 2023년 12월 22일
Rachelle, Thanks for the visit and rating, we hope to see you soon again!

10/10 - 훌륭해요

Olivia

2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 22일
Olivia, Thanks for the visit and rating, we hope to see you soon again!

10/10 - 훌륭해요

Kristy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Was very disappointed to arrive and find that the hot tub was not available. This was the main reason we booked this particular hotel again. Wish there had been notice when booking the room.
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 13일
Kristy, We apologize regarding the Hot tub issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 - 훌륭해요

Shelby

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Staff was great! Hotel was clean and nice. The ONLY thing I have to complain about is something beyond their control - loud guests at night. Their pool area was so nice and well kept! Sauna was great too!
2023년 12월에 2박 숙박함
답변 제공: Richard 님, 2023년 12월 13일
Shelby, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 - 훌륭해요

Fern

2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 13일
Fern, Thanks for the visit and rating, we hope to see you soon again!

2/10 - 너무 별로예요

Andrea

연인과의 여행
별로예요: 직원 및 서비스
Front desk was rude and awful. Check in took an hour. I even attempted to call before we arrived to see if our room was ready and I was put on hold for over 20 minutes.
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 7일
Andrea, We apologize regarding the FD issue, this is certainly not our standards. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 - 훌륭해요

Keisha

2023년 11월에 5박 숙박함
답변 제공: Richard 님, 2023년 12월 22일
Keisha, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

2/10 - 너무 별로예요

Brian

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Vending machines had no snacks, funny smell in hallways, little water pressure in shower and sink, and someone got into our room while we were sleeping. Very disturbing.
2023년 11월에 1박 숙박함
답변 제공: Richard 님, 2023년 12월 7일
Brian, We apologize regarding the odor and Room condition. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 - 훌륭해요

Jonathan C

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waterfalls
2023년 11월에 1박 숙박함
답변 제공: Clarion Hotel 님, 2023년 12월 5일
Glad you enjoyed the hot tub! We hope you come back to visit soon!

8/10 - 좋아요

Francine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Attached restaurant has very good food.
2023년 11월에 1박 숙박함
답변 제공: Clarion Hotel 님, 2023년 12월 5일
Glad you enjoyed the food! We hope to see you again soon so that you can try something new on the menu!