테라스/파티오

메리어트 렉싱턴 그리핀 게이트 골프 리조트 & 스파 여행 후기

4.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 162개 이용 후기 중 99개" "
평점 8 - 좋아요. 162개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 162개 이용 후기 중 16개" "
평점 4 - 별로예요. 162개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 162개 이용 후기 중 9개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Archie 님, Hindman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was all real nice.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Archie, thank you for sharing your feedback. We're delighted to hear that your stay at Lexington Griffin Gate Marriott Resort & Spa was enjoyable. We hope to welcome you back soon for another wonderful stay.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Thank you for the excellent rating, Patricia!Our goal is to go above and beyond to ensure our guests have a memorable experience at Lexington Griffin Gate Marriott Resort & Spa! We look forward to hosting you again soon.

10/10 - 훌륭해요

Amma

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a room with a balcony and that was a beautiful surprise ❤️
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Amma, it's wonderful to hear that you appreciated the surprise of a balcony at Lexington Griffin Gate Marriott Resort & Spa. It sounds like it added a lovely touch to your stay. We value your feedback and hope to welcome you back soon.

6/10 - 괜찮아요

LeeAnn 님, Louisville

출장 여행
좋아요: 청결 상태, 직원 및 서비스
There was no air conditioning when we arrived. My room was 83 degrees. They did send maintenance right away who lowered the temp to 78. The entire hotel was hot. My room smelled like I was in a hot tub. Its an okay hotel but would rather stay somewhere else.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
LeeAnn, your recent experience regarding the temperature issue upon arrival and the room condition are certainly not typical of a stay with us. We're glad our maintenance team could assist quickly, but we apologize that further adjustments didn't fully meet your comfort needs. It's unfortunate to hear that this may discourage you from returning. We hope you'll consider giving us a chance to demonstrate our usual high standards in the future.

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property … we’ll be back
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Timothy, it's fantastic to hear that you appreciated the Lexington Griffin Gate Marriott Resort & Spa. We eagerly anticipate your next visit.

6/10 - 괜찮아요

Elijah

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Elijah, thank you for taking the time to leave your rating. If ever in the future you feel inclined to share more details about your experience, we'd be most appreciative. It helps us to understand and continuously improve our guest experience. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Christa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Thank you for the wonderful rating, Christa!It's fantastic you enjoyed your time at Lexington Griffin Gate Marriott Resort & Spa so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

6/10 - 괜찮아요

Lorel

It’s unkempt.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Lorel, we're sorry to hear your recent stay was not up to par with your expectations. We strive to maintain a well-kept, comfortable environment for all our guests. Please know your feedback is essential, and we'll evaluate our standards to make the necessary improvements for future experiences.

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Brad, thank you for your stellar review! The Lexington Griffin Gate Marriott Resort & Spa appreciates your support and is thrilled to know you had a great experience. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Daniel

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for having me and my gf. We enjoyed our night ⭐️👍
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Daniel, it's delightful to know you enjoyed your night at the Lexington Griffin Gate Marriott Resort & Spa with your special one. We appreciate your recognition and look forward to making more memorable nights for you. Thank you for choosing us.

8/10 - 좋아요

Joshua

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Joshua, it's wonderful to hear how much you enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa. Our team appreciates your feedback and we hope to welcome you back soon!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The spa was excellent
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Michael, it's wonderful to hear that you thoroughly enjoyed the spa experience at Lexington Griffin Gate Marriott Resort & Spa. We impart our heart and soul to provide exceptional treatments and relaxation for our esteemed guests like you. We hope to pamper you again on your next visit.

2/10 - 너무 별로예요

Macy

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Macy, thank you for taking the time to rate your stay. We're saddened to hear your experience was less than expected. We do encourage guests to share any concerns they might have during their stay in order to help us improve our services and overall guest experience in real-time. Should you choose to return in the future, we trust we can provide a much more enjoyable experience.

8/10 - 좋아요

Harry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good about the stay except one thing. On Saturday night after returning from the Kentucky basketball game we get to our floor that had an extremely strong smell of marijuana. From 11:30pm to 1:00am they were kids running up and down the hallway and banging on doors. We had to call the front desk twice asking if they could get them to stop. When leaving on Sunday we had open candy wrappers and soda cans laying on the ground outside our door.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Harry, it's wonderful to know you had an overall satisfactory experience at Lexington Griffin Gate Marriott Resort & Spa. We sincerely regret the disturbances you experienced during your stay. Steps will be taken to ensure our colleagues enforce quiet hours more carefully. Additionally, maintaining cleanliness in our common areas is essential and we apologize for the issues you encountered. Actions will be implemented to ensure this is better managed in the future. We look forward to providing you with an even more enjoyable stay next time.

10/10 - 훌륭해요

James

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
James, it's wonderful to see a perfect score for Lexington Griffin Gate Marriott Resort & Spa! We're pleased to know you had an outstanding experience. The team looks forward to welcoming you back on your next visit.

8/10 - 좋아요

Lelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, comfortable hotel. The only thing I would suggest is a magnifying mirror. Would be helpful with ladies applying makeup and getting ready. Also, a small garbage can in bathroom would be nice. Also, lost a piece of jewelry on way to room. Thankfully an honest person gave to front desk clerk and I got it back. Kuddos to them for honesty!! Would stay again and take my own mirror.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Lelia, thank you for sharing your experience at the Lexington Griffin Gate Marriott Resort & Spa. Your suggestions regarding the mirror and additional garbage can have been taken on board. The honesty and integrity of our team members is something we genuinely pride ourselves on. It's delightful to know their actions made a positive impact on your stay. We await your return, perhaps with your own mirror for added comfort!

8/10 - 좋아요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Thanks for the great rating, Casey!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Lexington Griffin Gate Marriott Resort & Spa soon, we'd love to have you back!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Jason, thank you for your positive feedback. It's great to hear that you appreciate the beauty of Lexington Griffin Gate Marriott Resort & Spa. We look forward to hosting you again in the near future.

10/10 - 훌륭해요

Melanie 님, Rochester

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, clean and modern rooms. Allows pets
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Melanie, thank you for taking the time to share your positive experience at Lexington Griffin Gate Marriott Resort & Spa. It's wonderful to know you found our rooms to be roomy, pristine, and contemporary. Moreover, we're glad you appreciated our pet-friendly policy. We look forward to hosting you and your furry friends again in the future!

2/10 - 너무 별로예요

Jimmy

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
We appreciate the feedback, Jimmy.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 - 좋아요

Arielle Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Thank you for the 4-star rating, Arielle!It's great your time at Lexington Griffin Gate Marriott Resort & Spa was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

4/10 - 별로예요

Laura

별로예요: 직원 및 서비스
Furnace would not turn off it was 76 degrees all night bar closed at 10 on a Saturday which seems a little early.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Laura, thank you for sharing your experience. It's disappointing to learn that you encountered concerns with the heating system in your room and the early closure time of our bar. We are taking your feedback into consideration as we continuously strive to improve our guest experience. We hope we get the chance to host you again for a more satisfying stay.

6/10 - 괜찮아요

Pamela

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Pamela, thank you for taking the time to rate your stay. We're always aiming to improve, so if you have any specific comments or areas you believe we could work on, please do not hesitate to let us know. We hope to have the chance to serve you better on a future visit.

10/10 - 훌륭해요

Andrea

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the perfect rating, Andrea!We're pleased to hear that you have fully enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 - 훌륭해요

Amy

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Amy, thank you for choosing the Lexington Griffin Gate Marriott Resort & Spa and for giving us an excellent rating. It's wonderful to know you enjoyed your stay and we look forward to hosting you again soon.

10/10 - 훌륭해요

jacob

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Jacob, it's wonderful to hear you had an excellent stay at Lexington Griffin Gate Marriott Resort & Spa. We appreciate the five-star rating, and we're looking forward to welcoming you back for another memorable experience on your next visit!

4/10 - 별로예요

Christian

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We had an issue with the air in our room, the thermostat was flickering throughout the night.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Christian, we regret to hear that you encountered trouble with the room's air conditioning during your stay, causing discomfort. We seek to ensure a smooth experience for all our guests, and we're sorry this wasn't the case for you. Our maintenance team is already looking into checking the reliability of our equipment across all rooms. We do hope that you'll consider giving us another chance to provide the experience expected from us.

8/10 - 좋아요

shawn

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice propert but could definately be nicer.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Shawn, thank you for sharing your thoughts. At Lexington Griffin Gate Marriott Resort & Spa, we continuously strive to enhance the experience of our valued guests and your feedback is instrumental in that endeavor. We hope you will come back to enjoy our improvements in the future.

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Weekend
Our experience with the Marriott Golf Resort & Spa was one of our best. The room was clean and cozy.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Steve, it's heartwarming to read about your wonderful experience at Lexington Griffin Gate Marriott Resort & Spa. We're delighted you found our rooms clean and inviting. We appreciate your generous words and look forward to hosting you for another memorable stay in the future.

10/10 - 훌륭해요

Sarah

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Thanks for the fantastic rating, Sarah!It's outstanding we could exceed your expectations during your stay at Lexington Griffin Gate Marriott Resort & Spa. We're all looking forward to your next stay with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
At Lexington Griffin Gate Marriott Resort & Spa, we truly appreciate your positive rating. We strive to provide an extraordinary stay for our guests and are pleased to hear that you were satisfied. Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Sabrina, it's wonderful to see your perfect rating! We're thrilled you enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa. Our team appreciates your support and we hope to welcome you back in the future for another rewarding experience.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 9일
Anne, we appreciate you taking time to rate your stay at Lexington Griffin Gate Marriott Resort & Spa. While a rating speaks volumes, we would love to hear more about your experience. Please do share, when you find the time. We hope to host you again in the future!

2/10 - 너무 별로예요

Carol

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor service
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 7일
Carol, we're truly sorry to hear about your less than satisfactory experience. Our aim is always to deliver a high standard of service. We apologize if we fell short during your stay and are taking your feedback into account to make improvements. We hope to have another chance to serve you better in the future.

10/10 - 훌륭해요

Lamis

2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 17일
Lamis, we're thrilled to hear you had a fantastic stay at the Lexington Griffin Gate Marriott Resort & Spa. We appreciate your high rating and we hope to welcome you back in the near future. Thank you for choosing our resort for your stay.

6/10 - 괜찮아요

Desiree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom doors are terrible. They did not close all the way. They are made of glass so the light shines into the main area from the bathroom. No option to dim the bathroom light. No fan in the bathroom. The toilet faces the double doors to the bathroom that wouldn’t close all the way. Really should be addressed.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 19일
Desiree, it seems you had some concerns about the bathroom design in your room. We take all guest feedback into account, as we continuously strive to improve and offer an enjoyable stay. Your points regarding the lighting, the door, and other amenities have been noted. Rest assured, we will forward them to our team for consideration. Thank you for your valuable input.

10/10 - 훌륭해요

Joanna

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 20일
Thank you for the perfect rating, Joanna!We are very pleased to hear that you had a wonderful stay at Lexington Griffin Gate Marriott Resort & Spa. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 - 좋아요

TJUAN

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Thank you for sharing, TJuan!At Lexington Griffin Gate Marriott Resort & Spa, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - 훌륭해요

Renae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you
Our stay was amazing! Thank you for being so accommodating and welcoming!
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 6일
Renae, it's wonderful to hear that your stay at the Lexington Griffin Gate Marriott Resort & Spa was amazing! We're glad you found our team members accommodating and welcoming. We look forward to welcoming you back for another memorable visit.

2/10 - 너무 별로예요

Koritza

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible atención al cliente
답변 제공: Customer Service 님, 2023년 11월 3일
Koritza, lamentamos saber que tuvo complicaciones con nuestros servicios para huéspedes. Nos esforzamos continuamente por mejorar las experiencias de nuestros huéspedes y sus comentarios son valiosos en este esfuerzo. Apreciamos su revisión y le aseguramos que sus inquietudes se transmitirán a los respectivos equipos para su revisión.

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby was charming and rooms were typical Marriott rooms renovated clean and adequate amenities. The property was gorgeous plenty of options pool, tennis, and golf. Great resort
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 16일
Thanks for the perfect rating, Michael! We can't wait to see you again soon for another amazing experience at Lexington Griffin Gate Marriott Resort & Spa. Have a great day!

8/10 - 좋아요

Clarice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 10월 16일
Thank you for the 8/10 rating, Clarice!We are excited to see that you had an enjoyable experience at Lexington Griffin Gate Marriott Resort & Spa. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 - 좋아요

Patricia 님, Ringgold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, beautiful property and delicious breakfast
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 12일
Patricia, we're thrilled to hear that you enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa. We're particularly delighted that you found our property beautiful and breakfast very appealing. Your comfort is paramount to us and we're glad to have lived up to your expectations. Thank you for choosing us and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Alessandra

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely will book again. Very nice rooms for a weekend stay. Staff was very nice and was very close to multiple events and activities.
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 2일
Alessandra, we thank you for the warm words about the Lexington Griffin Gate Marriott Resort & Spa. We're thrilled to know how much you enjoyed our spacious rooms and convenient location close to various events. Your kind words towards our team members are truly appreciated. We can't wait to welcome you back for another memorable weekend stay.

6/10 - 괜찮아요

James

연인과의 여행
You can tell there was a labor shortage Ballet was an hour and a half wait he told me only one working valet . One person at the reception desk drink, prime check in.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 1일
James, your recent experience regarding waiting times, particularly for the valet service and at the reception desk, is noted. It seems there were a few inconsistencies in service during your stay. We recognize how valuable your time is and we're constantly working on improving our efficiency. Your feedback will certainly be helpful in that endeavor. We hope to have the opportunity to demonstrate our usually prompt and attentive service on your next visit.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice hotel, lots of amenities, great location
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 26일
Joshua, thank you for sharing your pleasant experience. We're thrilled Lexington Griffin Gate Marriott Resort & Spa's vast amenities and prime location added value to your stay. We look forward to the opportunity to serve you again in the near future.

2/10 - 너무 별로예요

Dustin

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
Dustin, it's clear from your rating that your stay didn't meet your expectations. We regret that you didn't have the experience you hoped for, and we'd appreciate the opportunity to learn more about what may have caused any inconveniences. Your thoughts are integral to understanding our guests' needs and improving our service. We hope you'll consider giving us another chance in the future for a better experience.

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 15일
Suzanne, thank you for choosing to stay at Lexington Griffin Gate Marriott Resort & Spa. We're delighted to know your visit was enjoyable. We hope to welcome you back on your next trip.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, beautiful Hotel
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 10일
Thanks for sharing this perfect rating, Angela!We're thrilled to hear you enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time at this hotel and it was nearly perfect. Great location, great hospitality. Our only issues were 1) the AC in our unit didn't work (we didn't report but should have and 2) the sliding door to the balcony was nearly impossible to open. Otherwise, we'll be back.
2023년 9월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 9월 7일
Matt, we're thrilled to hear you enjoyed your first visit at the Lexington Griffin Gate Marriott Resort & Spa. Our fantastic location and hospitality are aspects we pride ourselves on. That said, we understand there were some issues with the accommodation's HVAC system and balcony door. Should anything like this occur in the future, please let our team members know right away – they are more than happy to assist. We are excited about the prospect of your return.