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힐튼 가든 인 렉싱턴 조지타운 여행 후기

3 out of 5
힐튼 가든 인 렉싱턴 조지타운
110 Grandstand Dr, Georgetown, KY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 799개 이용 후기 중 445개" "
평점 8 - 좋아요. 799개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 799개 이용 후기 중 60개" "
평점 4 - 별로예요. 799개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 799개 이용 후기 중 17개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

maria

가족 여행
Is a good place to stay
2024년 3월에 1박 숙박함
답변 제공: Hope Fallen, AGM 님, 2024년 4월 4일
Thank you for responding to the survey. We appreciate your kind words.

6/10 - 괜찮아요

April

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was rather disappointing, we knew they were doing construction upon arrival, but the dust was absolutely terrible, when he stepped on the elevator, it was everywhere, and all it needed was just to be wiped and cleaned up, do better.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hope Fallen, AGM 님, 2024년 1월 23일
Thank you for taking the time to respond to the survey. We appreciate your business and the glowing review. We hope you will visit us again soon.

10/10 - 훌륭해요

Bruce

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Sherry at the front desk was very helpfull all The staff were considerate and our stay was so good ,,, we stayed another night thank you
2023년 12월에 1박 숙박함
답변 제공: Hope Fallen, AGM 님, 2024년 1월 11일
Thank you for taking time to respond to the survey and letting us know that you enjoyed your stay with us.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is set in a beautiful little town and the staff was very accommodating during my stay,
2023년 12월에 1박 숙박함
답변 제공: Hope Fallen, AGM 님, 2024년 1월 11일
Thank you for taking the time to respond to the survey. We are glad that you enjoyed your stay with us.

8/10 - 좋아요

Anne

2023년 11월에 1박 숙박함
답변 제공: Hope Fallen, AGM 님, 2024년 1월 11일
Thank you for taking the time to respond to the survey.

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
friendly accommodating staff but limited food hours, breakfast was $10 for dry scrambled eggs, no room service (was advertised as offering room service), room was not cleaned, had to request clean linens and towels for the stay. pool clean, spa nice.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

PAUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yup
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and the facilities were clean and quiet.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Sabrina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a nice stay!
We had a last minute change due to a not so pleasant hotel previously booked. We were able to book a room, drive another hour and were so happy with the hotel. We were close to restaurants, (walking distance) and near attractions. Would recommend this place to everyone.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Andy

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Shelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

paul

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Elvin

가족 여행
별로예요: 숙박 시설 상태 및 시설
May have been Expedia 's fault, but when I booked 3 rooms they put each one under a different name so was told I only had one room. This was already late and we had 4 young children with us to make matters worse. After about 30-45 minutes, we finally figured out the problem and got 3 rooms all on different floors. Then around 2:30 a horrible noise woke me up and continued for about 2 hours. After about 30 minutes, I got dressed and went to see where noise was coming from. It was something going on in the mechanical room. I went to front desk and told lady to which she responded, "Oh is that happening again?". She was only person there and couldn't do anything about it. It also woke up my granddaughter, which meant I only got a couple of hours of sleep that night. Never staying at Hilton Gardens again! So frustrating!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Jerry

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 7월에 2박 숙박함

4/10 - 별로예요

Anna

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태
The room we stayed in wasn't the cleanest - the bathroom didn't appear to have been cleaned/restocked between whoever stayed before us and our arrival. Also, twice in the middle of the night, the fire alarm was triggered. There was a church youth group staying there and I suspect someone was playing a prank, but it was incredibly annoying. There was no direction from the staff on where to go or what to do, so half the hotel evacuated and the rest were in their rooms staring down at the parking lot. We got our stuff and left after the second one. I wouldn't stay here again.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Lucinda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs updating and a good cleaning.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Jared

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gets the job done
Clean and comfortable no frills hotel in Georgetown. Code to Toyota for my business needs and meant I didn’t have to mess with driving in to Lexington. It badly needs an update, but it is clean and everyone working there are very nice and provide good service.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Teresa

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Amanda

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Jill

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lobby was very nice and front desk staff was friendly. Room was nicely decorated but had musty odor on entering that we thought was from A/C. We later discovered evidence of older leak around sprinkler on wall backing up to bathroom, wet spot on floor between that wall and bed, and leak around base of bathroom sink faucet that got everything sitting on counter on that side wet overnight. Breakfast buffet not included and not worth $10 per person - poor selection, lukewarm coffee, overflowing trash can by coffee table, and attendant that looked more like a guest than anyone involved in food service. Disappointing stay at usually reliable Hilton Garden.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

SUSAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
This was a great hotel. We enjoyed our stay very much. The room was clean and the beds very comfy. The hotel staff were very nice and helpful. The location was very nice as well. It was easy on and off the highways and there were tons of restaurants very nearby. We would definitely stay here again.
2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Elijah

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Jeremy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom and under the bed was dirty. No shampoo.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Keith 님, Selah

좋아요: 청결 상태
The ladies at the counter were not welcoming and were slow in their help to us. We were not impressed with their service.
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Bathroom shower mold
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Traci

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean, staff was nice & helpful. Only issue was website said room would have a Keurig but it didn’t. Has a small regular coffee maker. We just used the one in our friends room. Other than that, the stay was pleasant. Will definitely stay there again.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to pay $10 for a buffet breakfast. Every hotel we stay at always has a free breakfast. The room was very small and the furniture was dirty, the chair had stains on it. I didn't want to even put my luggage on it. The decorating was outdated. I was very disappointed. However, the staff was very pleasant.
2023년 5월에 4박 숙박함

6/10 - 괜찮아요

Christopher

좋아요: 직원 및 서비스
Seemed like a high rate not to get daily housekeeping automatically.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff clean rooms
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The breakfast buffet was gross, a rip off for $10/person. Our room was supposed to sleep 5 but barely slept 4. Room and hotel were clean.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Alice

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beds were comfortable and pillows. The shower needed deep cleaning in corners.
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

naman 님, Amherst

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

2023년 4월에 1박 숙박함

8/10 - 좋아요

Cynthia

좋아요: 직원 및 서비스, 객실의 편안함
There was something sticky on the wooden headboard and French fry on the floor, so the housekeeping is questionable. The guy at the morning desk was gruff.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jack 님, arlington heights

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front lobby very nice, hallways very drab looking, room nice, pillows very cheap feel to them
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

William

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Relaxing
We stopped there on our way to the Ark Encounter, it was a great stay. Clean rooms, great breakfast and the kids really enjoyed to pool. We loved there was a steak house across the parking lot.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Toni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Peyton

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a stay here because it was only a few miles from house and my children wanted to swim and stay in a hotel “like on vacation” After checking in we were told they had no vending machines but we could purchase snacks at desk but “good luck because we have nothing and we are out of everything” We were woken up at 10-1045pm to 4 men beside us (room 406, we were 408) blasting music, slamming doors going in and out of room up and down the hall from bar area. Tried calling lobby but desk didn’t answer. My 4 and 3 year old were then woken up at 12, 1230, 1 , 130am to when I finally went down to lobby with no shoes on to get the desk to get them to stop and stated that if it continues we would pack up at 1 am and just go home since we lived two miles away and were not getting a quiet fun experience like we thought.. she walked with me and could hear the music blaring.. it continued after desk asked them to stop. Continued until about 215-230. We left the hotel with zero sleep and us 4 were actually even more tired than before we got to the hotel for our “relaxing” stay. We bring a box fan and even over the loud fan on highest level it woke me and the children up so you can only imagine how loud they were. When checking out the next morning we were not asked “how was your stay” or when thanked for coming. And when I addressed what happened and that I had to get the lobby staff unclimbed after multiple attempts to call lobby and no one answering he said nothing but “oh”
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Dion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It has a hot tub and pool and is right off the interstate. Cattleman's steakhouse is amazing!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Ashley

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly, nice, clean, breakfast was delicious 😋
2023년 2월에 2박 숙박함

8/10 - 좋아요

Mark

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
hot tub, work out room
2023년 2월에 2박 숙박함