Dear Robert,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington, NC. I am sorry to see that your impression of our property was not a good one and that during your stay, you found there to be no hot tub in the room, and you were unaware of the deposit. This is regrettable to hear as this is not an experience our guests usually have with us. Please note that a jetted tub is not an advertised amenity at our location and a deposit of 50 is required of all guests. Thank you for making us aware. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you have a better experience in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Sandy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington, NC. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your stay being very good. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Andrew,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington NC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for issues you've mentioned regarding receiving poor staff service and charges on your reservation. Please know that our walk in rates differ from the rates offered when making a reservation. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you, Gage, for telling us about your stay at the Red Roof Inn Lexington, NC. I am disappointed that you had less than satisfactory experience prompting your 2/5 core. The situation you described regarding the noise and the lack of cleanliness were truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Wesley, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON NC. It’s disappointing to see you were displeased with your stay, resulting in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Red Roof Management

Hello Eileen,We are pleased to have had you as our guest and appreciate your 4/5 score. Our goal here at Red Roof is to provide clean and comfortable stays, so your feedback is appreciated. We would love to have another chance to provide you with a even better experience at our hotel the next time you're in town. Very truly yours, Red roof Management

Hello Eileen,Thank you for reviewing our property. We are grateful for your 4/5 score and to know that you found our location convenient to cracker barrel. You have indicated however, that your stay was inconvenienced by the ice machine and the ice that you were provided with was limited. This is regrettable to hear. Thank you for making us aware of this issue. We do hope that you'll return, so that we can provide a better stay. Sincerely,Red Roof Management

Hello Jeffrey Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON NC. The issues you’ve brought to our attention regarding the cleanliness of your room, the odor you described, and no heat are truly regrettable. This is not an experience our guests have with us, as we hold our housekeeping staff to the highest standards. Thank you again for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Dear Charles, It is so wonderful to see that we at the RED ROOF INN LEXINGTON NC were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insights commending the quick, easy and convenient check in process and our friendly staff. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay, Shelia. The staff at our Red Roof Inn Lexington, NC location thanks you for your 3/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for your honest feedback, Lawrence. I am happy you found the bathroom and the floor to be clean, despite the bed not being to your liking, the dirty blankets, the odor you described and all the other concerns highlighted. Please accept our sincerest apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your comments will be taken into consideration to make changes to improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

Dear Anthony,We at the RED ROOF INN LEXINGTON NC are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRediResponse Specialist

Dear Brenda, The team at the RED ROOF INN LEXINGTON NC found it saddening to know that your stay was not as ideal, as reflected in your 1/5 score. You made mention of some of the hindrances to your stay which included the possibly mouse droppings, the unclean bed and the pest situation you reportedly encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Michael, Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON NC. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the poor service from our staff. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. .Very truly yours, Kerry-Lee RediResponse Specialist

Dear Andrew, Thank you for taking the time to tell us about your experience. I am truly disappointed that you did not leave with a good impression of our hotel. As we strive to provide the comforts of home, the issue that you’ve brought to my attention regarding the deposit policy not being to your liking is saddening. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Dear Bakisha,Thank you for your feedback following your experience with us at the RED ROOF INN LEXINGTON NC. In response any hindrances we sincerely apologize for the less than ideal experience. Feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Leah, We at the RED ROOF INN LEXINGTON NC are saddened by your scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Estimado Javier,Gracias por sus comentarios después de su experiencia con nosotros en RED ROOF INN LEXINGTON NC. En respuesta al olor desagradable que destacó, nos disculpamos sinceramente por la experiencia menos que ideal. Los comentarios de nuestros huéspedes siempre son bienvenidos mientras nos esforzamos por mejorar.Gracias por compartir sus inquietudes y todo lo mejor en sus futuros viajes.Atentamente,Kerry LeeEspecialista en RediResponse

Thank you for sharing your feedback, Jennifer. Our staff at the Red Roof Inn Lexington, NC appreciate your thoughts following your recent visit. I'm pleased to read that our quiet location earned your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.With appreciation,LintonRediresponse Specialist

Thank you for taking a moment to leave a review, Steve&Yvonne. Myself and the staff at the Red Roof Inn Lexington, NC were disappointed to see your 1/5 score following your stay. You indicated that nothing was good during your visit. In order to understand what made your stay less than ideal, please consider adding additional comments to your review in the future so that we know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Katelyn. Myself and the staff at the Red Roof Inn Lexington, NC appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we're happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRediResponse Specialist

Thank you Michael, for your perfect rating of 10/10 and for taking a moment to complete our guest survey regarding your stay at the RED ROOF INN LEXINGTON NC. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Dear Omar,I appreciate you sharing your feedback following your stay at the RED ROOF INN LEXINGTON NC. I was saddened to read that your stay fell short of your expectations due to the pests you reported and the situation you highlighted regarding your deposit. I am sorry for your experience. Pertaining to the deposit, feel free to reach out to the front desk for further information. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SharmaRediResponse Specialist

Dear Anthony, I appreciate you sharing your feedback following your stay at the RED ROOF INN LEXINGTON NC. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Oshane RediResponse Specialist