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퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
101 Plaza Pkwy, Lexington, NC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 456개 이용 후기 중 211개" "
평점 8 - 좋아요. 456개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 456개 이용 후기 중 57개" "
평점 4 - 별로예요. 456개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 456개 이용 후기 중 18개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Elaine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for being so accommodating!
2024년 3월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 3월 19일
Dear Elaine,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 - 괜찮아요

russell 님, new castle

반려동물 동반 여행, 가족 여행
This is the fifth year in a row we’ve stayed here as we stop on our way to Myrtle Beach. The girl at the check in was new and it was a pretty lengthy time to check in especially since the room was already paid for. The room had a faint smell of urine, there was less than half a roll of toilet paper in the bathroom. My dog found a old treat under the chair I guess in today’s world where it’s hard to find people who want to work this is to be expected.
2024년 3월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 3월 17일
Dear Russell,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

Steven 님, Fayetteville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 3월 17일
Dear Steven,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 3월 12일
Dear Jennifer,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 3월 5일
Dear Michael,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 1월 27일
Dear George,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

rickie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2024년 1월 10일
Dear Rickie,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 - 좋아요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2023년 12월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 25일
Dear William,Thank you for doing a survey and letting us know how we can improve. It is very important to us that we meet our guest standards. We do hope you will come back and stay with us again! Thank you!Heather CrispFront Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

Jasmine

2023년 12월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 25일
Dear Jasmine,Thank you for doing a survey and letting us know how we did. It is very important to us that we meet our guest standards. We do hope you will come back and stay with us again! Thank you!Heather CrispFront Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 23일
Dear Nancy,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 18일
Dear Bobby,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

4/10 - 별로예요

Arlee

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not what was advertised
Description said hotel had recently been remodeled. Lobby was remodeled. Room had newer LVP flooring, but that was all. The floors hadn't been mopped. The counter in the bathroom appeared to be replaced recently but was dirty. It had been wiped down, but not cleaned properly. The shower was dirty. The shower head was very dirty, pink and mildewy. Some of the towels had stains, although you could tell they had been washed. The room had not been repainted as in the online pictures. The ceilings were dirty and stained. Wood doors and furniture were chipped. Light fixtures were rusty and not very bright. I stayed 2 nights for a business trip. Wouldn't stay again.
2023년 12월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 23일
Dear Arlee,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

2/10 - 너무 별로예요

Cyrril U

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 11일
Dear Cyrril,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what I needed that day
This day was absolutely wonderful. It was a small getaway from myself to reset my my mind. When I arrive, the young lady at the desk was very nice, courteous friendly, and was very sweet. I did not catch your name but she is a great asset to that hotel. She said she loved working there and it shows it was quiet and comfortable no loud noises. Nothing out of the ordinary the room was very clean and spacious the TV everything worked. The breakfast was really good. It was really hot. The water was superb clean towels, washcloths everything was in there if I ever need to get away again. I would definitely go to this hotel and for the price it was great the room that I had for this particular stay was absolutely amazing, she did let me know where other things were such as the other icemaker. She told me what time breakfast was so I really appreciate her a lot on yesterday I did.
2023년 12월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 12월 11일
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 직원 및 서비스
The nightly rate was great. The staff was friendly and was trying hard to keep the place clean and tidy. However, the carpeting in halls and room needs at least a thorough cleaning, or really complete replacement. The smoke residue in rooms is nasty. My wife will never allow us to return to this Quality Inn.
2023년 11월에 4박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 28일
Dear Alan,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, quiet, close to multiple restaurants and good breakfast choices.
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 23일
Dear Warren,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Ray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great!
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 19일
Dear Ray,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 19일
Dear Mary,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 - 좋아요

Larry

2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 18일
Dear Larry,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
It's was ok....
Staff was friendly & efficient. The floors in the room were dirty. One bed had some type of animal hair in it so I slept in the other bed; which squeaked, loudly, whenever I moved; but it was comfy. The bathroom was spotless & clean. The hot breakfast was good. Coffee, not so much.
2023년 11월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 13일
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

GREGG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 13일
Dear Gregg,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Shylah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, friendly, and a good breakfast!
Just stayed overnight quickly during travel, but hotel was easy to find, very comfortable and very friendly check-in staff. LI would definitely recommend.
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 6일
Dear Shylah,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Jennifer 님, FORT WAYNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet hotel close to the interstate but away from things. Staff was very nice.
2023년 11월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 6일
Dear Jennifer,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and professional. Good assortment of breakfast items. Food was very good. Will stay there again.
2023년 10월에 3박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 1일
Dear Richard,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, the shower was great. The staff was friendly and helpful
2023년 10월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 1일
Dear Tammy,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather, Front Desk Manager 님, 2023년 10월 28일
Dear Jacob,Thank you for taking the time to complete a survey about your stay. We appreciate your time and appreciate you staying with us. Rest assured your comments will be passed along to management and staff. We hope to host you again in the future.Heather C.

10/10 - 훌륭해요

Hardy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 29일
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 - 괜찮아요

Max

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Overall it was okay but someone legit was smoking cigars out in the hallway because it stank of tobacco. Nice options for breakfast and stuff and tucked away so it’s quite.
2023년 10월에 1박 숙박함
답변 제공: Heather, Front Desk Manager 님, 2023년 10월 28일
Dear Max,Thank you for taking the time to complete a survey regarding your stay.We apologize for the inconvenience of your stay and hope that we can host you again properly in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
Disgusting. I should have left when I saw a roach crawling on the bed and something sticky on the floor. But I was tired so I killed the roach and got in bed. The next morning when I threw back the covers there was a half empty bottle of “recreational hemp” between the bottom and top sheet. So obviously the bed sheets were not changed after the last guest. Gross. This is also dangerous for pets and small children. When I told the desk clerk, she told me she would report this to the manager and that the manager would call me that day. 72 hours later and still no call!! This hotel charges an additional $75 fee for even a small dog. However, it was quite clear that they don’t do any extra cleaning to “pet friendly” rooms and it appeared the vinyl plank floors had not even been cleaned before my check in. I travel frequently but this will be my last stay at any Quality Inn.
Found between sheets.
2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 24일
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards.The pet fee is listed on our website, and if you have any questions, please feel free to give us a call. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 - 훌륭해요

Teri

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
(Nearby) college homecoming trip. The hotel was quiet and convenient.
2023년 10월에 3박 숙박함
답변 제공: The Quality Inn & Suites Team 님, 2023년 10월 23일
Thank you for your kind review. We appreciate you staying with us during your trip. We hope to see you again the next time you are in town Thank you again!

8/10 - 좋아요

Joel

2023년 10월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 11월 11일
Dear Joel,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 - 좋아요

Chauntay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 18일
Dear Chauntay,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 - 괜찮아요

Paola

출장 여행
좋아요: 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 19일
Dear Paola,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you, Heather Front Desk Manager

8/10 - 좋아요

Mani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes
2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 17일
Dear Mani,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Lawrence

출장 여행
Friendly staff. Clean property.
2023년 10월에 3박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 17일
Dear Lawrence,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC336-243-2929

6/10 - 괜찮아요

Dusti 님, Columbia

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The only good thing is the room was clean. The constant noise from the bathroom exhaust fan was annoying, but couldn’t be turned off. When coming back to our room the stench of pot smoke in the hall was gross! Very limited breakfast, but other food options were close by. I think the price was too high for what we got. Will look into other properties next time.
2023년 10월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 16일
Dear Dusti,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and are working to ensure we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you, HeatherFront Desk ManagerQuality Inn & SuitesLexington, NC

10/10 - 훌륭해요

William R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We found this motel to be a clean and comfy place to stay for the two nights we needed to attend a family get together close by. The folks who worked at the motel were friendly and competent. I was impressed by the cleanliness and well designed accommodations.
2023년 10월에 2박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 17일
Dear William,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Sonya

2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 29일
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 17일
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Salvador

2023년 10월에 1박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 24일
Dear Salvador,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

8/10 - 좋아요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Heather C (Front Desk Manager) 님, 2023년 10월 17일
Dear Virginia,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Terrie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was wonderful. Thank you so much for your hospitality.
2023년 9월에 1박 숙박함
답변 제공: Heather C. ( Front Desk Manager) 님, 2023년 9월 26일
Dear Terrie,Thank you for taking the time to complete a online survey regarding your stay! We appreciate all the nice compliments and will be sure to share them with the staff! We look forward for another opportunity to host you again in the future!Thank you!Heather C.Front Desk ManagerQuality Inn & SuitesLexington, NC

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Heather C. ( Front Desk Manager) 님, 2023년 9월 26일
Dear Lisa,Thank you for taking the time to complete a online survey regarding your stay! We look forward for another opportunity to host you again in the future!Thank you!Heather C.Front Desk ManagerQuality Inn & SuitesLexington, NC

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
The guy at checkin was really nice and helpful. The room smelled like cigarettes. The attendant at the front apologized. But I would have rather stayed somewhere else than smell strong cigarette smell. It still smelled like it in the morning.
2023년 9월에 1박 숙박함
답변 제공: Heather C. ( Front Desk Manager) 님, 2023년 9월 26일
Thank you for taking the time to rate your stay here at the hotel. We apologize for the inconvenience of your stay, but look forward to another opportunity to host you again properly in the future! Thank you for the nice comments about the check-in staff, we will be sure to pass it along!

4/10 - 별로예요

Bonnie

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Not clean
Room floors dirty/turned feet black Bathroom sink dirty counter not clean Toilet not clean dry urine on top. Tick on my foot after sleeping in bed.
2023년 9월에 1박 숙박함
답변 제공: The Quality Inn & Suites Team 님, 2023년 9월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Gertrude

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Average hotel. Dirty bathroom including mold in the tub, dust balls and dead bug and sticky floor.
2023년 9월에 1박 숙박함
답변 제공: The Quality Inn & Suites Team 님, 2023년 9월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Heather, Front Desk Manager 님, 2023년 9월 14일
Dear Jason,Thank you for taking the time to rate your hotel experience with us. We appreciate all feedback from our guests, as it helps us to improve daily for the ultimate most positive stay.We do hope to have another chance to host you again in the future.Heather C.Front Desk ManagerQuality Inn & SuitesLexington, NC

8/10 - 좋아요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked this place. Our only complaint was there was no shower curtain. Not sure what happened there. It was clean and people were friendly.
2023년 9월에 1박 숙박함
답변 제공: The Quality Inn & Suites Teams 님, 2023년 9월 11일
Thank you for the review and I apologize for the missing shower curtain. I will make sure to share this feedback with the housekeeping team so we will not forget it again. Thanks again!

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant.
Check-in & -out were a snap. Tasty hot breakfast (complimentary). Appreciated the fridge and microwave in the room. However, water tasted really funny — musty, the wife said— and we were grateful for the bottled water they provided free for the asking. Oddly, the smoke detector in the room went off twice one night (no smoke anywhere), but we do have a fuzzy dog and the detector might have confused airborne hair and fuzz for smoke particulates. (That has not ever been an issue elsewhere before.) but nice to know the detector works!
2023년 9월에 2박 숙박함
답변 제공: The Quality Inn & Suites Team 님, 2023년 9월 6일
Thank you for your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you again and we hope to see you again!

10/10 - 훌륭해요

Michael

2023년 9월에 1박 숙박함
답변 제공: Heather C. ( Front Desk Manager) 님, 2023년 9월 26일
Thank you for taking the time to complete a online survey regarding your stay! We look forward for another opportunity to host you again in the future!Thank you!Heather C.Front Desk ManagerQuality Inn & SuitesLexington, NC