Garden

Reviews of Matabungkay Beach Hotel

3 out of 5
Matabungkay Beach Hotel
Brgy. Matabungkay, Lian Batangas, Lian, Batangas

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 84 reviews" "
Rating 8 - Good. 33 out of 84 reviews" "
Rating 6 - Okay. 22 out of 84 reviews" "
Rating 4 - Poor. 8 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Pia

Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
Customer service was lacking with the lady at check out. She ignored my question and was rude. Maintenance was very helpful to fix issues related to my room. Service at the restaurant and bellboy service was nothing to write home about.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matabungkay has established itself as part of Lian's heritage. It has been around for years and has been itself a regal reputation. Though the place looks a little dated, it keeps the Philippine heritage alive and well.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Erica Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
The beach it looks dirty
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
The deluxe room we asked for was basic and should have been a lot cheaper, and we demanded a change. We were still charged most of the cost for the original room, NO SIGN OF GOODWILL! We took 9 family members to this over-rated resort, and NONE WERE IMPRESSED. Our advice, give this place a serious MISS!
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just improve the buffet. The food selection.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of water activities to choose from and amenities are open until 11 and 12 mn
Stayed 1 night in Mar 2019

10/10 Excellent

BobH.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach with coral reef. Great staff. We were looking for suman and one of the girls at the restayremembered and got us some the next day. All staff went the extra mile to help and meet your needs
Stayed 2 nights in Feb 2019

10/10 Excellent

NINA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a wonderful getaway
Staff are friendly and polite. Fast check-in (maybe because we came in a weekday and lean season). Rooms are clean and well prepared. The breakfast we had is plated and it tastes good. Water activities are at a reasonable price too
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good, but activities were hard to schedule and the location was difficult to get to. We wanted to dive, but they weren’t available for a discover scuba, and we wanted to get massages but the availability was limited for both the massage and sauna times.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Simon, Norfolk UK

Liked: Staff & service, property conditions & facilities
Wonderful friendly and efficient staff, decent facilities and good food. Would highlyrecommend
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

chris

Disliked: Staff & service, property conditions & facilities, room comfort
Do not book!
Delux rm not delux. Staff good. Food awful gave me food poisoning. Area the worst ever. Horrible stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay.
Very nice place, great food, great staff, very clean, 3 pools, large private beach.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
annoying staff
we booked for three family room(villa) and the front staff still trying to charge us for additional payment for children. unbelievable. will never go back to this hotel again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and accomodating Staff. Nice hotel close to the beach.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The resort is big but the facility is not awesome. Lack of activities specially for the kids. The beach is not nice to swim. Lack of restaurant so guest will have other option to eat.

4/10 Poor

DAVID

Disliked: Cleanliness, property conditions & facilities, room comfort
Matabungkay Beach Resort is not worth it.
We are not happy at all. The hotel is very old yet pricey. Every corner of our room smells old and the air conditioning is horrible. We're made to endure the remote third floor room during our stay. We are never going back to Matabungkay Beach Resort. Not even if they pay us to do so. So you know.

4/10 Poor

Gil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst and old but still expensive Boring place
I regret this place. old and poorly maintained A waste of time for my family vacation where we all came from California Staff was greedy too adding extras every time but did not provide extra service Also those 35 year old jalousie windows let smoke from locals burning leaves and trash teice a day morning and night and made us dizzy inside a risk of carbon monoxide poisonong

4/10 Poor

cindy, M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk insisted to see confirmation on my phone when she was already ready to give us the room keys. She just wants to give me a hard time. She said we are not allowed to use hotel facilities-water activities because they have 3000 hotel guests who already reserved them and will be in use all day...not apologetic at all..more like flaunting it..oblivious that we too are hotel guests and are entitled to same amenities. This is not a 3 star hotel..more like 2. Very noisy starting at 7:00 am.

4/10 Poor

JCP

Disliked: Property conditions & facilities, room comfort
Faded glory
This is faded glory. While we were there several corporate outings took place with loud karaoke drowning out any sense of peace and quiet. We cut our stay short to look for something more peaceful. We booked a suite but not a single window offered a view. We might as well have been on Mars. The staff were friendly but that did not compensate for the utter disappointment of the place.

6/10 Okay

Sandy, Arizona

Liked: Staff & service, room comfort
Lack of complete information on the internet
The information on the internet is not totally complete because nothing is said about the facility not having any elevator. It is difficult especially for senior citizens with mobility problems to navigate three flights of steps going to the rooms on the third floor. The picture of the beach was nice online, however, we could not enjoy the beach because the three days spent in this resort was awful not being able to swim due to very low tides everyday. We have to rent a canoe to bring us to a deeper part of the ocean and walking on the rocks just to board the canoe was too inconvenient and painful to our feet, We specifically booked this resort because we wanted to swim in the ocean and unfortunately, we were unable to do this because renting a local boatmen gets kind of expensive and walking on the rocky sand was too painful. The restaurant onsite, however, was nice and despite a lack of a list of menus, the food was good, not too great especially the breakfast. For Americans, wanting a western breakfast of pancakes, eggs and bacon is a disappointment, pancakes were doughy and chewy, eggs not cooked right and bacon was replaced with local longanisa. If you are looking for a great beach resort, this is not the place to go or visit, you will be disappointed by the regular low tide and the water does not get in until very late in the afternoon and the ocean coming in was not blue and clear as shown on the website. We had to settle for the swimming pool.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was ok at best
Facilities were ok, restaurant only had limited menu, rooms could do with much improvement for the price paid, beach was ok but unable to swim in the sea as sea level is very shallow at all times. Staff were nice and polite. Nothing much to do in local area, I checked out early as I was bored and felt a little disappointed.

8/10 Good

Alma Vida

Liked: Cleanliness, staff & service, room comfort
Overall stay was satisfactory however food at the resto is too expensive, prices are not reasonable per serving.

6/10 Okay

L, NJ

Liked: Staff & service
Great hideaway
Too far from city beach is ok not much to do...staff are very nice,food is expensive but tasted ok.... rooms are big but very basic but Enjoyed our stay quiet away from all the hustle&bustle of the city..great sunset... ok for an overniter......
Starfish.....

6/10 Okay

Stephane

Liked: Cleanliness, property conditions & facilities, room comfort
Ordinary
Disappointed , no internet in guest room ! Many activities are not free and it's not indicated on web site .....

8/10 Good

hantin, Doha

Liked: Cleanliness, staff & service, room comfort
Nice hotel very close to the beach
Beautiful hideaway So relaxing Everything you need

6/10 Okay

marie , pasig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Private beach front in matabungkay
The hotel staff from dining to reception to housekeeping are all very nice and efficient. The villa rooms lack slippers, curtains old and dirty, pillows not soft and no blanket, just the very thin mattress cover.

6/10 Okay

kearl

Easy family stay
The hotel was a quick getaway from the city. It has its own clean beach front. Seems to have low tide the whole of the day starting from noon until night. Food was ok. Staff were courteous. Facilities were sufficient.

10/10 Excellent

Ferdie, Los Angeles, CA

Liked: Cleanliness, staff & service, room comfort
Nice scenery of the hotel nice pool But no interne
Nice experience the only complaint is no Internet inside the room. Need Internet as for buss and leisure purposes

6/10 Okay

Michael, San Pedro Laguna

Liked: Room comfort
Good room, disgusting restaurant foods viands...
The room is great, airconditioning is so good, housekeeping in toilet leaves bad odor, restaurants foods did not describes actual dish ingredients and seems has been cook for many times like sinigang na pork spare ribs there is only one spare ribs rest are pork meat vegetables seems been cutted long time ago leaves rotten part at the ends of the kangkong ladyfinger are too much old, lechon kawali seems to be cooked so many times, pizza is ok and lovable to eat as well as buko shake and halohalo...swimming pools smells dirty and looks dirty specialy kiddie pool...

8/10 Good

Julius Paulo

Liked: Room comfort
No WIFI during our stay. Food is great and affordable.

8/10 Good

Edna

Liked: Property conditions & facilities

10/10 Excellent

Abigail Rachel, Rizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable Quick Escape
It was really unforgettable! I would surely come back to this place and recommend it to my relatives and friends as well :)

6/10 Okay

Mary Woodbury Joyce

Liked: Cleanliness, staff & service, room comfort
Overnight at Matabungkay
No in room wifi. No coffee and tea maker as advertised but the receptionist provided when asked. The family room was very big but no aircon in the living room, no kitchen and microwave.

10/10 Excellent

Greg, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet hotel , beautiful grounds
great place , clean, comfortable , accommodating, new menu in restaurant, friendly staff, great pools, great prices, stayed for 5 days, early season march 3 to 8 , only disappointment was no grilled sea food , manager told us the playa grill opens at holy week, but still excellent place to stay, don't expect credit cards to work with the phone system and internet of the Philippines, take a boat tour, and you will want to come back

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not worth the price
Booked two deluxe rooms for our family as we basically need a place to stay for the night for our grandfather's funeral (Nearest hotel that we can find) and we came straight from the airport with young kids. The room is big with a wardrobe and 1 single and 1 queen bed. There is a tv that we never used anyway. Shower has water heater, I think for the sink faucet as well. But the sink is clogged! No tea/coffee making facilities, we requested for hot water and they brought a thermos about 4 cups of water for Php50. We were allowed to check out at 3 given the fact that we checked in at almost 10pm. The hotel is outdated, really! But the view from the balcony as well as well as the fact that a few steps only and you can enjoy the beach kinda makes up for it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a very nice place to stay. quiet. relaxing.
the food was good. it is a place you can go and enjoy spending time with your family. remote and secluded that you don't have to worry about any noise. the facilities are great. the rooms are too big that you could easily invite your whole relatives. staff are friendly and very accommodating that make you feel at home. we would definitely come back because it was one of the best place we have been when we visit our relatives in batangas. i would highly recommend it to whoever wants to enjoy and find a relaxing place to unwind. its worth any penny. the most important part of the whole experience was the cleanliness of the rooms and its surroundings. keep up the good work and we will be back

8/10 Good

madz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to relax
very nice hotel new rooms very spacious relaxing ambiance great staff service we had a very nice stay

6/10 Okay

ALVIN, Manila

Disliked: Cleanliness, property conditions & facilities
Matabungkay Experience
My family had fun for a 2-night escape. However, the resort needs improvement on their facilities especially in handling pest control since most of the time we dine in Caballero, we were bugged by flies and worst... the food is so expensive with limited choices.

6/10 Okay

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice
place is nice. Lots of activities. Their only let down is the food. - food is Expensive but crappy.

8/10 Good

Johan, Makati City

Liked: Cleanliness, staff & service, room comfort
pleasant
The beach was disappointing, not what we expected. The pools were great and clean. Overall a pleasant stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Nice stay and hotel staff excellent and great pool
Short drive from Manila and very helpful staff and management if any problem should arise Hotel could do with some modernizing and the menu is a little basic but well prices and overall for its rating this hotel offers excellent value for money

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My staycation
We had fun! I enjoyed our big room. It was clean. HOwever, our aircon wasnt functioning well. It was a bit hot in our room.

6/10 Okay

Josephus

Disliked: Property conditions & facilities

8/10 Good

Sinclaire, Paranaque City

Liked: Staff & service, room comfort
Enjoyable Vacation
It was a wonderful stay with my family. The swimming pools are great and the food is terrific. My kids enjoyed the other amenities like billiards, pingpong, basketball and volleyball. We will definitely come back and recommend to our friends and family.
View at our room
Beach front