Reception, especially Johanna, was excellent. My friend's luggage was lost on the flight over, and Johanna called frequently to ensure that the luggage would arrive in time for our next segment of travel. The location felt secure. Inside, there's a filtered water dispenser, a common area with TV and movies, which we didn't use, and a pleasant dining area for breakfast. Breakfast included scrambled eggs and 3 pieces of toast with jam and butter. There's a toaster available on the side. Coffee was weak. I went down the street a few blocks to the Panetteria to get better coffee. There is a fantastic Venequelan arepas place a block or two away as well. And a town square a little further down which is hopping on the weekends, with live events and outdoor food stalls selling anticuchos, aji de gallina, and other Peruvian dishes. These seemed to be more frequented by Peruvians than tourists and were awesome.