Upon arrival, staff was friendly and attentive.
My fiancé has a rare neurological condition coupled with many allergies and PTSD, making environmental concerns an essential priority.
I had an invasive procedure performed yesterday.
After having moved her out of an apartment with a roach infestation among multiple problems causing health issues for both of us, she wanted me to stay in a clean place to avoid any of my activity restrictions and post-anesthesia restrictions altogether.
The room had a roach infestation and areas with visible mold.
While I was discussing the issues we encountered at the front desk and showing staff the sealed zipper bag that had some of my fiancé’s allergy travel supplies and a live roach enclosed (only to be dismissed with: “the exterminators sprayed for roaches yesterday, and got them all stirred up”) a housekeeper was opening the deadbolt and safety latch and walking in on my fiancé in the bathroom.
That worked wonders for an already delicate situation.
Upon taking her to a local urgent care clinic, her condition deteriorated enough for me to activate EMS and follow her to the emergency department again.