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더 반 호텔 & 스파, 슈어 호텔 컬렉션 바이 BW 여행 후기

3 out of 5
더 반 호텔 & 스파, 슈어 호텔 컬렉션 바이 BW
Toll Bar Road, Grantham, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 302개 이용 후기 중 78개" "
평점 8 - 좋아요. 302개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 302개 이용 후기 중 64개" "
평점 4 - 별로예요. 302개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 302개 이용 후기 중 18개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Cavan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No internet…..stayed here at least 5 times and each time the internet has been poor but this time absolutely NON existent in the room
2024년 4월에 1박 숙박함

4/10 - 별로예요

Edwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We found the general upkeep of the room very poor. The paintwork needs attention as does the carpet cleanliness. Chipped paint on walls and furniture. Staff were very efficient and friendly. The food, breakfast was excellent.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Nimesh

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room has a funny smell and toilet was not clean. The shower had broken loose unsafe floor tiles.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

heath

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was so relaxing and peaceful. The facilities were great and with the spa facilities everything was available. The only reason I have given 4 stars on certain areas is that the occasional area could do with a lick of paint. We really enjoyed the place and would recommend
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Isaac

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

CAROLINE

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Alan

2024년 1월에 1박 숙박함

8/10 - 좋아요

Jason

2024년 1월에 1박 숙박함

8/10 - 좋아요

Gareth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ian

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely room but….
Reception staff were lovely, room very spacious, clean and with a large tv, which came in handy as our planned trip to Belton House was cancelled at the last minute. Bathroom was beautiful but unfortunately quite cold as the towel rail would not heat up. Bar prices were very expensive!
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Steve

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Chris

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sylvia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service
2023년 11월에 1박 숙박함

8/10 - 좋아요

Munawar 님, BRAMPTON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are ok , Overall hotel is clean, breakfast was good, lots of parking, very convenient to Grantham area
2023년 11월에 4박 숙박함

8/10 - 좋아요

jacqueline 님, Airdrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grantham 2019
Lovely hotel to stay in Staff nice and friendly Swimming pool a great little addition to break Will defo be booking again!!!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoy staying at The Barn and Spa. We love the rooms, the quiet and the pool and hot tub. The pub is also great.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Richard

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was accommodating. Everything was great except for the attitude of the older breakfast waitress. She was very rude and shouldn’t be in the hospitality business
2023년 11월에 1박 숙박함

8/10 - 좋아요

Samantha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant
A very pleasant hotel. The room was very spacious, comfortable and warm with a gigantic bed! A lovely big bathroom with both a bath and separate, very large shower. The food in the bar was really good and the bar staff very friendly. Breakfast was buffet style and lots of choice. Everyone I met at the hotel was very friendly.
2023년 11월에 1박 숙박함

8/10 - 좋아요

James

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kim

2023년 10월에 1박 숙박함

8/10 - 좋아요

Phill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stopover
Slightly dated but all clean and comfortable- easily accessible from A1 plenty parking Rooms good sized and bathroom shower only but hot and powerful Restaurant a little pricey -£28 for sirloin and chips but was quick and tasted great! Excellent breakfast
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

wendy

2023년 10월에 2박 숙박함

8/10 - 좋아요

Stuart

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

marc

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in the middle of nowhere but it was not far from Isaac Newtons home. The hotel had a great pub and restaurant, all meals were great, which was handy because not much around. My room was huge and well appointed. A gem in the middle of farm land.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Leigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place
Overall good. Check in staff very slow. Bar area very nice. Staff in the bar were amazing. Good range of bar food. Restaurant was closed due to a function. Room was good, bathroom showing signs of age, but clean. Beds very comfortable. Pool area was good, clean, mens changing very aged, could do with a spruce! Overall nice stay, would definitely return.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good in parts
Excellent room with a good view. You could smell chlorine on the way because of the pool below, but it was OK once you were in the room. A few tatty edges( cracked wash basin) but adequate standard. Dinner was good in parts and acceptable overall. Great service in the restaurant. But reception staff really need to smile more!
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly staff
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

M O

2023년 9월에 1박 숙박함

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Steve

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel needs an extensive refurbishment as the photographs on the website do not match the actual very poor condition of the premises.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

chris

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tired with poor customer service 😞
A truly awful stay for me, checkin fine, room tired, but ok, opted for superior rather than standard… dread to think what standard is like. I never do reviews, I am a business traveler- I have stayed in worse, it was the bar staff that set me off, very very unhelpful no concept of customer service. It got worse but I literally can’t be arsed to comment further, suffice to say this hotel was tired, over priced, out dated, not very clean, crap shower - no temp control, & overall a very unsatisfactory experience for a very experienced business traveler x
2023년 9월에 1박 숙박함

4/10 - 별로예요

Karen

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Could do better!
The first thing i must say is that the staff were lovely. Check-in wasn't brilliant - my record didn't show breakfast paid for and we'd been given twin beds instead of a double. That was speedily sorted out, with a lovely lady fixing beds together and changing our bedding within minutes. It was disappointing that the shower had no pressure- my husband lathered up and couldn't get enough of a trickle to wash it off! We ended up having baths, not eco-friendly or what we like. The biggest beef was that, because they had a private event on at the hotel on Saturday, they were totally overwhelmed and had to stop taking food orders from residents. After a long day out we just wanted to eat-in and relax but this wasn't possible unless we were prepared for a long wait for them to open the kitchen to us. Luckily we found a fantastic pub in the nearby village, but we hadn't wanted to drive again and i think its unacceptable that residents get such low priority when there is an event on. Forward planning should have avoided that situation.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Rebecca

2023년 9월에 1박 숙박함

8/10 - 좋아요

Brian

출장 여행
좋아요: 객실의 편안함
although the room was clean by no means was it spotless in the upgraded room was by no meanes topnotch it was very dated and had no powerpoints beside the bed for charging phones etc
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Wendy

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
Arrived on time to check in hut told our room wasn't ready and were pointed in the direction where to wait. 40 minutes later I went back to reception and was again pointed the direction of our room. No one knew where the bag trolley was so we had to manoeuvre our 2 large suitcases & hand luggage through hallways, swing doors past a room that looked like an old asylum to finally get to our room. What a horrible shock that was! Old, cold and damp. The curtains were too small for the window, the bathroom was a disgrace. It was a disability bathroom that was freezing cold, very low toilet and basin. Large stains on the floor and looked like a torture chamber. Spoke to reception and they couldn't care less by their reaction. The kitchen staff and waitresses were all lovely and very helpful as were the bar staff.
2023년 5월에 2박 숙박함

8/10 - 좋아요

JEAN MARC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jonathan

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

David

The lock on the door could not be opened easily - it took 3 key cards and 30 minutes to open the door.
2023년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Food was great, staff were great. Room was dated, bed not comfortable, fan in toilet was very loud at night time and shower leaking.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

John

좋아요: 청결 상태
Spa is ok. Hotel old and tired. Bed was sunken and pillows rock hard. Breakfast was undercooked bacon and overcooked sausages with dry beans.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Amelia

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Stephen

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Spa was very dated and univiting to the point we chose not to use.
2023년 6월에 1박 숙박함