커플 트리트먼트룸, 사우나, 스팀룸, 전신 트리트먼트, 수치료, 아로마테라피

크라운 플라자 카파리카 리스번, IHG 호텔 여행 후기

4 out of 5
크라운 플라자 카파리카 리스번, IHG 호텔
Largo Aldeia Dos Capuchos, Costa De Caparica, Almada

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 81개 이용 후기 중 55개" "
평점 8 - 좋아요. 81개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 81개 이용 후기 중 6개" "
평점 4 - 별로예요. 81개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 81개 이용 후기 중 4개" "

9.4/10

청결 상태

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Aleksandar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place. Kids loved the pools. The gym had all the necessary equipment.
2024년 4월에 2박 숙박함
답변 제공: The Crowne Plaza Caparica Team 님, 2024년 4월 11일
Dear Alksandar,Thank you so much for preferring Crowne Plaza Caparica Lisbon!We truly appreciate you taking the time for a highly appreciated and valued feedback on your experience with us!We look forward to welcome you and your lovely shiba inu back at Caparica on a future opportunity!Kind regards,

6/10 - 괜찮아요

Mahtab

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food in restaurant is terrible and expensive, One morning there is no whatere in tabs but nobody say anything before and it last from 7 to 9:30 so we left the home without washing our faces, In the first day the reseption told me breakfast for the expedia gusts are 15 persent discount, but at the end thay I ask for expedia discount but they didnt accept!
2024년 3월에 4박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2024년 4월 10일
Dear Mahtab,Thank you for taking the time to share your feedback with us. Your feedback is invaluable to us as we continuously strive to improve our services.Regarding the quality and pricing of our restaurant food, we are genuinely sorry that it did not meet your expectations. We will address this issue with our management team to ensure that our menu offerings are of the highest standard and provide value for our guests.Regarding the miscommunication about the breakfast discount, we apologize for any confusion or inconvenience this caused you. We will review our procedures and ensure that our staff members are providing accurate information to our guests.Please know that your satisfaction is important to us, and we would appreciate the opportunity to make things right.Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 - 훌륭해요

Amanda Marie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: A Equipa do Crowne Plaza Caparica Lisbon 님, 2024년 4월 1일
Estimada Amanda,Muito obrigado por preferir o Crowne Plaza Caparica Lisbon!Agradecemos e valorizamos a gentileza de ter dedicado o seu tempo numa apreciação sobre sua experiência connosco!Esperamos recebê-la de volta à Caparica numa futura oportunidade!Atenciosamente,

10/10 - 훌륭해요

Pierre-Marc

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice
2024년 2월에 2박 숙박함
답변 제공: Natacha Nunes Front Office Manager 님, 2024년 2월 27일
Dear Mr. Pierre-Marc,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.It's a boost for us every time we hear positive reviews such as this. We will be sure to let the team know that they made an impact during your stay.Kind regards,

6/10 - 괜찮아요

Gonçalo

2024년 1월에 1박 숙박함
답변 제공: A Equipa do Crowne Plaza Caparica Lisbon 님, 2024년 1월 15일
Estimado Gonçalo,Muito obrigado por preferir o Crown Plaza Caparica Lisbon!Agradecemos e valorizamos a gentileza de ter dedicado o seu tempo numa apreciação sobre sua experiência connosco!Gostaríamos de perceber o que poderíamos ter feito para melhorar a sua avaliação, e desejando continuar a contar com a sua preferência.Esperamos voltar a recebê-lo de volta à Caparica numa futura oportunidade!Atenciosamente,

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super freundliche Mitarbeiter, sehr hilfsbereit. Man hat sich immer willkommen gefühlt.
2023년 12월에 9박 숙박함
답변 제공: The Crown Plaza Caparica Team 님, 2024년 1월 9일
Dear Lisa,Thank you so much for preferring Crowne Plaza Caparica Lisbon!We truly appreciate you taking the time for a highly appreciated and valued feedback on your experience with us!We look forward to welcome you and your lovely family back at Caparica on a future opportunity!Our best wishes for little Henry!Kind regards,

10/10 - 훌륭해요

Jose Luis

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: The Crown Plaza Caparica Team 님, 2024년 1월 9일
Dear Jose Luis,Thank you so much for preferring Crowne Plaza Caparica Lisbon!We truly appreciate you taking the time for a highly appreciated and valued feedback on your experience with us!We look forward to welcome you and your lovely shiba inu back at Caparica on a future opportunity!Kind regards,

10/10 - 훌륭해요

Reshma

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice
2023년 12월에 2박 숙박함
답변 제공: The Crown Plaza Caparica Team 님, 2024년 1월 9일
Dear Reshma,Thank you so much for preferring Crowne Plaza Caparica Lisbon!We truly appreciate you taking the time for a highly appreciated and valued feedback on your experience with us!We look forward to welcome you and your lovely family back at Caparica on a future opportunity!Kind regards,

8/10 - 좋아요

ELENA

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: The Crown Plaza Caparica Team 님, 2024년 1월 9일
Dear Elena,Thank you so much for preferring Crown Plaza Caparica Lison!We truly appreciate you taking the time for a highly appreciated and valued feedback on your experience with us!We look forward to welcome you and your lovely family back at Caparica on a future opportunity!Kind regards,

10/10 - 훌륭해요

Sofie

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Natacha Nunes Front Office Manager 님, 2023년 12월 12일
Dear Sofie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 - 좋아요

Anabela

2023년 12월에 1박 숙박함
답변 제공: Natacha Nunes Front Office Manager 님, 2023년 12월 12일
Dear Anabela,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 - 좋아요

Pedro Del

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, with a very well equipped gym. The bedrooms were great at a reasonable price, if you are willing to stay just south of Lisbon
2023년 11월에 1박 숙박함
답변 제공: Inês Jesus - Shift Leader 님, 2023년 11월 29일
Dear Luis, Thank you very much for sharing your experience with us! We are pleased to know that you had a good stay at our hotel and that we were able to meet your expectations. We hope to have the pleasure of welcoming you again soon.

8/10 - 좋아요

Armando

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Inês Jesus - Shift Leader 님, 2023년 11월 29일
Estimado Armando, Agradecemos imensamente por compartilhar sua experiência conosco! Ficamos satisfeitos em saber que teve uma boa estadia no nosso hotel e que conseguimos atender às suas expectativas. Esperamos ter o prazer de recebê-lo novamente em breve.

10/10 - 훌륭해요

Olga

단체 여행
좋아요: 청결 상태, 객실의 편안함
Definite returns
Staff couldn't do enough, so accommodating, very professional and smiley. The entire hotel was soooooo clean and very very comfortable.
Crisp clean bed
Balcony  excellent view
2023년 11월에 1박 숙박함
답변 제공: Inês Jesus, Shift Leader 님, 2023년 11월 29일
Dear Olga, Thank you very much for sharing your experience with us! We are pleased to know that you had a good stay at our hotel and that we were able to meet your expectations. We hope to have the pleasure of welcoming you again soon.

10/10 - 훌륭해요

Louis

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: Inês Jesus, Shift Leader 님, 2023년 11월 29일
Dear Louis, Thank you very much for sharing your experience with us! We are pleased to know that you had a good stay at our hotel and that we were able to meet your expectations. We hope to have the pleasure of welcoming you again soon.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches Personal. Golfplatz direkt angeschlossen. Schöner Wellnessbereich. Strand in 15 min. zu Fuß.
2023년 10월에 7박 숙박함
답변 제공: Natacha Nunes FOM 님, 2023년 11월 11일
Dear Tim,Thank you for sharing your stay to other travelers.We hope to welcome you back soonKind regards,

10/10 - 훌륭해요

Maximilian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Natacha Nunes FOM 님, 2023년 11월 11일
Dear Maximilian,We are glad you have enjoyed our Hotel.We hope to welcome you back soon.Kind regards

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing about my stay was exemplary (the break I needed). Breakfast was so much to choose from. Excellent
2023년 10월에 5박 숙박함
답변 제공: Crowne Plaza Caparica Lisbon 님, 2023년 11월 3일
Dear Jamie,Thank you for choosing our Hotel.We are glad you have enjoyed our Hotel and that our lavosh breakfast was exceptional.We hope to have the pleasure to welcome you back in a near future.With kind regards,

6/10 - 괜찮아요

ELENA

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 10월에 3박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 29일
Dear Elena, I wanted to personally thank you for taking the time to leave a review of your recent stay with us, even though you rated it 6/10. Your feedback is incredibly valuable to us as it helps us make necessary improvements.We appreciate your honesty and the points you've raised in your review. It's our goal to provide every guest with a memorable and exceptional experience, and it's clear that we have some room for improvement. We are committed to providing the best service and accommodations, and we genuinely hope you'll consider staying with us again in the future, so we can demonstrate the positive changes we're making.Sincerely,

6/10 - 괜찮아요

Maia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Despite putting in multiple requests for housekeeping during our 3-night stay, we never had them come once. On our last night they finally at least brought us toilet paper.
2023년 10월에 3박 숙박함
답변 제공: Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 25일
Dear Mr. Maia,I would like to express our sincere gratitude for choosing to stay with us and for taking the time to share your feedback about your recent 3-night stay. We genuinely value your input and are deeply sorry to hear about the issues you encountered with our housekeeping service.It is with great regret that we acknowledge the inconvenience you experienced due to the delayed response to your housekeeping requests. This does not meet our standards of service, and we extend our heartfelt apologies for the frustration it may have caused you.Our goal is to provide a seamless and comfortable stay for all our guests, and we understand that housekeeping services are an integral part of that experience. We have taken your comments seriously and have already initiated a review of our housekeeping procedures to ensure timely and effective service delivery.Once again, we apologize for any inconvenience you encountered and thank you for your constructive feedback. We look forward to the possibility of hosting you again and providing a more enjoyable stay.Sincerely,

2/10 - 너무 별로예요

Jimmy

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 21일
I wanted to extend my sincerest apologies for the experience you had during your recent stay with us, as indicated by your 1/5 rating. We take your feedback seriously and appreciate you bringing your concerns to our attention.Your experience is not reflective of the level of service and comfort we strive to provide to our guests. We are committed to addressing your concerns to ensure that such issues do not recur in the future.If you are willing, we would greatly appreciate more details about your stay and the specific problems you encountered. This would help us in understanding your concerns better and making the necessary improvements.Thank you for choosing our establishment, and we hope you'll consider giving us another chance to provide you with a more satisfying experience in the future.Sincerely,

10/10 - 훌륭해요

shelley

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A bit isolated but very clean with nice view of the ocean
2023년 10월에 1박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 25일
We would like to extend our heartfelt thanks for your recent 5/5 review of your stay at our establishment. Your positive feedback is incredibly important to us, and we are delighted to hear that you had an exceptional experience.Your kind words serve as a great source of motivation for our team, and they reinforce our commitment to delivering outstanding service to all our guests. We truly value your support and your trust in us.We are excited to have had the opportunity to serve you, and we eagerly anticipate the chance to welcome you back for another wonderful stay in the future.Warm regards,

2/10 - 너무 별로예요

GHULAM SHABBIR

2023년 9월에 3박 숙박함
답변 제공: Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 21일
I wanted to extend my sincerest apologies for the experience you had during your recent stay with us, as indicated by your 1/5 rating. We take your feedback seriously and appreciate you bringing your concerns to our attention.Your experience is not reflective of the level of service and comfort we strive to provide to our guests. We are committed to addressing your concerns to ensure that such issues do not recur in the future.If you are willing, we would greatly appreciate more details about your stay and the specific problems you encountered. This would help us in understanding your concerns better and making the necessary improvements.Thank you for choosing our establishment, and we hope you'll consider giving us another chance to provide you with a more satisfying experience in the future.Sincerely,

10/10 - 훌륭해요

Cora

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 6박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 25일
We would like to extend our heartfelt thanks for your recent 5/5 review of your stay at our establishment. Your positive feedback is incredibly important to us, and we are delighted to hear that you had an exceptional experience.Your kind words serve as a great source of motivation for our team, and they reinforce our commitment to delivering outstanding service to all our guests. We truly value your support and your trust in us.We are excited to have had the opportunity to serve you, and we eagerly anticipate the chance to welcome you back for another wonderful stay in the future.Warm regards,

10/10 - 훌륭해요

Leslee

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent location to the beach. The room was clean and modern with a lovely view of the ocean. The breakfast was decent for $15. The drive into Lisbon during the morning was like US traffic.
2023년 9월에 4박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 25일
We would like to extend our heartfelt thanks for your recent 5/5 review of your stay at our establishment. Your positive feedback is incredibly important to us, and we are delighted to hear that you had an exceptional experience.Your kind words serve as a great source of motivation for our team, and they reinforce our commitment to delivering outstanding service to all our guests. We truly value your support and your trust in us.We are excited to have had the opportunity to serve you, and we eagerly anticipate the chance to welcome you back for another wonderful stay in the future.Warm regards,

10/10 - 훌륭해요

GRANT

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, clean hotel with great facilities. Rooms spacious and comfortable. Loved the fig flavoured shower gel and shampoo etc. Short taxi ride to the beach. Recommend a room with a view of the sea.
2023년 9월에 2박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 25일
We would like to extend our heartfelt thanks for your recent 5/5 review of your stay at our establishment. Your positive feedback is incredibly important to us, and we are delighted to hear that you had an exceptional experience.Your kind words serve as a great source of motivation for our team, and they reinforce our commitment to delivering outstanding service to all our guests. We truly value your support and your trust in us.We are excited to have had the opportunity to serve you, and we eagerly anticipate the chance to welcome you back for another wonderful stay in the future.Warm regards,

10/10 - 훌륭해요

Aurora

2023년 8월에 1박 숙박함
답변 제공: The Crowne Plaza Caparica Lisbon Team 님, 2023년 10월 25일
We would like to extend our heartfelt thanks for your recent 5/5 review of your stay at our establishment. Your positive feedback is incredibly important to us, and we are delighted to hear that you had an exceptional experience.Your kind words serve as a great source of motivation for our team, and they reinforce our commitment to delivering outstanding service to all our guests. We truly value your support and your trust in us.We are excited to have had the opportunity to serve you, and we eagerly anticipate the chance to welcome you back for another wonderful stay in the future.Warm regards,

10/10 - 훌륭해요

Marisa

2023년 8월에 7박 숙박함

6/10 - 괜찮아요

Thiago 님, Vinhedo

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Bien, habitación bien, lugar tranquilo, lejos de todo, limpieza mucho por mejorar
2023년 8월에 3박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 8월 22일
Estimado Thiago, Agradecemos sinceramente por habernos elegido para su estancia en el Crowne Plaza. Valoramos su opinión y comentarios sobre su experiencia.Nos complace saber que encontró su habitación confortable y disfrutó de la tranquilidad de nuestro entorno. Sin embargo, lamento saber que la limpieza no cumplió con sus expectativas. Sus comentarios son esenciales para identificar áreas en las que necesitamos mejorar y trabajar en ofrecer una experiencia excepcional en todos los aspectos.Le aseguramos que su retroalimentación sobre la limpieza ha sido compartida con nuestro equipo de servicio para abordar este asunto con la importancia que merece. Nuestro objetivo es brindar un ambiente impecable y cómodo para todos nuestros huéspedes, y tomaremos las medidas necesarias para corregir y mejorar este aspecto.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y demostrarle nuestro compromiso con su satisfacción total. Si tiene más comentarios o inquietudes, no dude en ponerse en contacto con nosotros.Agradecemos por su tiempo y por brindarnos la oportunidad de aprender y crecer a través de sus comentarios.Atentamente,Crowne Plaza Caparica Lisbon

10/10 - 훌륭해요

pierre-arnaud

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Eva mariañ

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buenas instalaciones, habitaciones confortables, tranquilidad aún siendo bastante familiar, limpieza, amabilidad y personal servicial,desayuno buffet abundante y variado, cercanía a puntos de interés turístico
2023년 8월에 8박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 8월 22일
Estimado Señora Eva,Nos gustaría agradecerle por haber elegido el Crowne Plaza Caparica Lisbon para su estancia.Estamos felices por haber disfrutado de los servicios de nuestro hotel.Esperamos tener el placer de recibirla de nuevo en el futuro.Atentamente,La equipa Crowne Plaza Caparica Lisbon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Uma ótima opção na Costa da Caparica
Ficamos duas noites no hotel que está todo renovado, inclusive os quartos. Estes possuem espaço amplo, decoração clean, banheiro também espaçoso. A área da piscina é agradável, só um pouco sem charme. Achei um hotel bastante familiar, tinha muitas famílias com crianças, inclusive nós, e senti falta de alguma atração nessa área, além da piscina, para os pequenos. Comida do restaurante boa, café da manhã satisfatório. A área do spa é incrível, com uma piscina coberta, academia completíssima e uma vista linda para o campo de golfe. O hotel é muito bom e segue esse padrão de hotéis de rede, sem muito charme.
2023년 8월에 2박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 8월 22일
Caro,Gostaríamos de agradecer-lhe por ter escolhido o Crowne Plaza Caparica Lisbon para a sua estadia. Ficamos muito felizes que tenha gostado do nosso hotel.Esperamos ter o prazer de recebê-lo novamente no futuro.Ficaremos ao seu dispor.Atenciosamente,A equipa Crowne Plaza Caparica Lisbon

10/10 - 훌륭해요

Florence

Very good
2023년 7월에 7박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 8월 22일
Dear Florence, We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

8/10 - 좋아요

Kirsi

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 8월 22일
Dear Mr. Kirsi,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

10/10 - 훌륭해요

CARMEN

2023년 7월에 2박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Estimado Señora Carmen,Nos gustaría agradecerle por haber elegido el Crowne Plaza Caparica Lisbon para su estancia.Estamos felices por haber disfrutado de los servicios de nuestro hotel.Esperamos tener el placer de recibirlo de nuevo en el futuro.Atentamente,La equipa Crowne Plaza Caparica Lisbon

10/10 - 훌륭해요

José Y

가족 여행
좋아요: 청결 상태, 객실의 편안함
Es un excelente hotel, todo muy limpio, con muchos servicios, sin embargo la mayoría del personal de recepción no fue tan amable
2023년 7월에 3박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Estimado Señor Jose, Nos gustaría agradecerle por haber elegido el Crowne Plaza Caparica Lisbon para su estancia.Estamos felices por haber disfrutado de los servicios de nuestro hotel.Esperamos tener el placer de recibirlo de nuevo en el futuro.Atentamente,La equipa Crowne Plaza Caparica Lisbon

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great hotel near Caparica
Our room had some small problems, but in general a really pleasant stay. We appreciated the tasty breakfast and modern facilities. The kids loved the kids club.
2023년 7월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Dear,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

8/10 - 좋아요

Rani

2023년 7월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 8월 22일
Dear Rani,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

8/10 - 좋아요

Ludwig

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Zufrieden
2023년 7월에 4박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Dear Ludwig,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

8/10 - 좋아요

Maria João

2023년 7월에 2박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Cara Maria João,Gostaríamos de agradecer a sua preferência pelo Crowne Plaza Caparica Lisbon e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Crowne Plaza Caparica Lisbon na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos, A equipa Crowne Plaza Caparica Lisbon

8/10 - 좋아요

Hagop

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it is a renovated hotel with a new management, very clean with a nice pool. morning breakfast is great, however it is the same type of food, which didn't bother me as the collection was pretty nice. night shift service is very slow and untrained and this is the only thing that I didn't like. but I still give an A.
2023년 6월에 8박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Dear Hagop,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

10/10 - 훌륭해요

Nitin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Dear Nitin, We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

10/10 - 훌륭해요

Mark

2023년 7월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Dear Mark,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

10/10 - 훌륭해요

Kirsten

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 5박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 7월 26일
Dear Kirsten,We would like to thank you for your preference for Crowne Plaza Caparica Lisbon and for sharing your experience with us.We are delighted to hear that you had a pleasant and comfortable stay at our hotel and look forward to welcoming you to Crowne Plaza Caparica Lisbon on your next visit.Kind regards,The Crowne Plaza Caparica Lisbon Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Eine Nacht vor dem Rückflug, moderne, saubere Zimmer, Pools und Wellnessbereich Angestellte könnten etwas freundlicher sein sonst alles gut.
2023년 6월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 6월 12일
Dear Mr.,We would like to thank you for choosing Crowne Plaza Caparica Lisbon for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The Crowne Plaza Caparica Lisbon Team

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 객실의 편안함
2023년 5월에 14박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 6월 12일
Dear Mr. Daniel,We would like to thank you for choosing Crowne Plaza Caparica Lisbon for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The Crowne Plaza Caparica Lisbon Team

2/10 - 너무 별로예요

Boubaker

가족 여행
별로예요: 청결 상태
Cheap motorway motel
Check in 45 minutes, no room service menu, no housekeeping. Madame Laura told me that she is going to be sure that they clean the room, but nothing….. The team offer us 3 desserts thinking that is enough…. We felt like in a cheap motorway motel in us. Absolutely unbearable
2023년 6월에 2박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 6월 12일
Dear Boubaker ,Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Caparica Lisbon. We deeply apologize for the inconveniences you experienced during your time with us, and we appreciate the opportunity to address your concerns.We sincerely apologize for the delay you encountered during the check-in process. We understand that this can be frustrating and we will take steps to improve our efficiency in this regard. We also apologize for the absence of a room service menu and the lack of housekeeping service. This is not reflective of our usual high standards, and we will investigate these issues to ensure they are promptly rectified.Regarding the cleaning of your room, we apologize for the miscommunication and any inconvenience caused. Our team strives to provide a clean and comfortable environment for our guests, and we are disappointed to learn that we did not meet your expectations in this regard.We are sorry to hear that the offer of three desserts did not adequately compensate for the inconveniences you encountered. We understand that this was not sufficient to address your concerns, and we will ensure that your feedback is taken into account for future improvements.At Crowne Plaza Caparica Lisbon, we aim to provide a premium experience for our guests, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we will use it to enhance our services and ensure a more enjoyable stay for all our guests.Once again, we apologize for the inconvenience caused and thank you for bringing these matters to our attention. We hope you will give us another opportunity to exceed your expectations in the future.Kind regards,The Crowne Plaza Team

10/10 - 훌륭해요

Micael

좋아요: 청결 상태, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 6월 9일
Dear Mr. Micael, We would like to thank you for choosing Crowne Plaza Caparica Lisbon for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The Crowne Plaza Caparica Lisbon Team

10/10 - 훌륭해요

Ana

2023년 6월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 6월 9일
Dear Mrs. Ana, We would like to thank you for choosing Crowne Plaza Caparica Lisbon for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The Crowne Plaza Caparica Lisbon Team

10/10 - 훌륭해요

João

2023년 5월에 1박 숙박함
답변 제공: Francisco Dias Martins 님, 2023년 5월 29일
Caro Sr. João, Gostaríamos de agradecer-lhe por ter escolhido o Crowne Plaza Caparica Lisbon para a sua estadia. Ficamos muito felizes que tenha gostado do nosso hotel.Esperamos ter o prazer de recebê-lo novamente no futuro.Ficaremos ao seu dispor.Atenciosamente,A equipa Crowne Plaza Caparica Lisbon