조감도

산티아고 데 알파마 - 부티크 호텔 여행 후기

5 out of 5
산티아고 데 알파마 - 부티크 호텔
Rua de Santiago, 10 a 14, Lisbon

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 301개 이용 후기 중 271개" "
평점 8 - 좋아요. 301개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 301개 이용 후기 중 5개" "
평점 4 - 별로예요. 301개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 301개 이용 후기 중 1개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

8/10 - 좋아요

Jaeshin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very cozy, warm beautiful boutique hotel in Alfama area. We were in a small room but it was still ok. The area is quite a walk up the hill but to tour around Alfama area its a great location. Staffs are kind and friendly. Their breakfast is not a buffet style but you can order from the menu whatever you want if it's inclusive. Their bakery was amazing. If I get to visit again I would like to try their suite for the view of the river.
2018년 12월에 2박 숙박함

8/10 - 좋아요

Minhyuck

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋다
위치가 좋다

10/10 - 훌륭해요

Jonghyuk 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 경험
친절한 스탭들의 완벽한 서비스, 최상의 위치와 멋진 객실 등 최고의 경험이었다.

8/10 - 좋아요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location and high standards
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Eshragh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A true gem in Alfama. The manager and all the staff are funny, intelligent, cultured and above all committed to your comfort and enjoyment. The breakfast was exceptional. The cocktails were wonderful served in an atmosphere that was both comfortable and sophisticated. The mixologist was very knowledgeable without taking himself too seriously. The live music (on Thursdays and Fridays) is excellent. Our suite (402) has extraordinary views. It was a but of a splurge (the only room available) but it was well worth it. I woukd not have wanted to miss this hotel.
2024년 3월에 1박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2024년 3월 28일
Dear JudithThank you so much for your generous review! Its is very satisfying to know that you have felt welcomed and in comfort while with us, and truly enjoying your stay. Our team is glad to hear that you have enjoyed their service, our cocktails, live music and of course the views from your window. We hope to welcome you back again.Our best regards

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel - we had one of the cheapest rooms…. Still stunning and the staff go out of their way to be helpful. Tons of character and a great place to use as a base to explore Lisbon.
2024년 3월에 3박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2024년 3월 28일
Dear RobertWe are so thrilled to hear that you have enjoyed your room and the service of our helpful and friendly team! We highly value your opinion and are extremely satisfied that your experience has been a very pleasant one.We hope to be welcoming you back again.With kind regards

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely modern gem tucked in the historic Alfama district. The entire experience was wonderful. Amazing staff and beautiful design created a memorable stay for us in Lisbon.
2024년 2월에 4박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2024년 3월 3일
Dear Michael, Thank you so much for your review! We are thrilled and happy to know you have loved the whole experience beginning with the interior of our space and ending with our friendly staff that have all contributed to a memorable stay. We hope to welcome you again some other time.Kind regards

10/10 - 훌륭해요

Brad

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff is the shining star of this property. While it is a lovely, charming hotel, it is outstanding and 5* because of Lana, Joanna, Bruno, and Denusha, backed by fine housekeepers. They became friends!
2024년 2월에 4박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2024년 2월 18일
Dear BradIt is with utmost pleasure that we are reading your kind words! It is truly gratifying to know that your stay with us has been a memorable one and from our side we were very delighted to have you with us. Our entire team looks forward to welcome you back next time you re in Lisbon.KInd regards

10/10 - 훌륭해요

Sarah

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

TAKEO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with lots of amenities and great service! Perfectly situated in the Alfama district of Lisbon.
2023년 12월에 2박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2024년 1월 23일
Dear Takeo, Thank you so much for sharing your feed-back on your stay with us! We are so pleased to know that you have enjoyed your stay, our amenities and service as well as the location.It will be a pleasure to welcome you again some time.Kind regards

10/10 - 훌륭해요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was fabulous in every way. Beautiful hotel and warm and friendly staff. One of the best hotels I've ever stayed in. We will be back again ...and again.
2023년 12월에 4박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2024년 1월 23일
Dear GerardWe truly appreciate your kind feed-back and are thrilled to hear that you have enjoyed your stay as well as our service. Please do visit us in future,Wishing you a great year!Kind regards

10/10 - 훌륭해요

Elias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Angel

좋아요: 청결 상태
I stayed for a night and wasn't really impressed. Luggage storage is right beside the front entrance behind a velvet rope -- not very secure at all. My room was upgraded to a lovely view of the river and while the bed and linens were phenomenal, the rainfall shower had calcification so water only came out of 3/4ths of the head. There was inconsistent pressure from one of the bathroom faucets. When I checked in, I overheard another guest complaining of something similar. The air conditioning/heating was pretty loud in the evening. One of the concierge team members was a little condescending and in general I found most of the team polite, but not helpful. The location is also pretty far from most things. Honestly, there are better places to stay closer to the center of town.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Margo 님, Mercer Island

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Clayton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First class in every aspect. Wonderful staff. Can’t recommend enough!
2023년 10월에 3박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear Clayton, Thank you so much for such a short but wonderful feed-back! We hope to welcome you back.Our best regards

10/10 - 훌륭해요

Margo 님, Mercer Island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Myron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Patryk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ron

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel with very spacious rooms and super king sized beds. The staff are superb. I highly recommend a stay here… great location close to the cruise port, Sao Jorge Castle for 360 degree panoramas of Lisbon, short walk to the Fado Museum and night time live Fado music. The hotel is expensive but was worth the lovely overall experience.
2023년 9월에 3박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear Ron, Thank you. Your feed-back is very important to us! We are very please that you have had a pleasant stay with us and have enjoyed our location and the staff. Hoping to welcome you back,Kind regards

10/10 - 훌륭해요

Fernando 님, Columbia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very attentive and helpful staff. Great room. Only complaint would be the shower. It’s oddly placed and weak. We had a junior suite. Excited about looking at their other properties.
2023년 10월에 1박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear FernandoThank you so much for sharing your thoughts on your stay with us! We will certainly request a revision of the shower with our maintenance team. In the beautiful region known for the wine and cork- Alentejo, our newest home has opened this year and now closed for winter will reopen again on March 2024. The name of it is The Green House Alentejo. With kind regards

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was incredibly friendly, welcoming and gracious. My room was charming and the bed was extremely comfortable. I will definitely be back!
2023년 9월에 1박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear AnnThank you so much for sharing your impressions on your stay with us! We are glad to hear that you have felt comfortable at our home and hope to welcome you back again.Kind regards

10/10 - 훌륭해요

Lorna

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I picked this hotel, because it is in Alfama with original and ancient ,winding cobblestone streets. I would not recommend this area for anyone with ability issues. The cobblestone streets are difficult to maneuver.
2023년 9월에 2박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear LornaThank you for your feed-back. We truly appreciate your review and can only agree on the fact that our cobbled streets might be a challenge for someone with ability issues. Kind regards,

10/10 - 훌륭해요

helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely fabulous small boutique hotel in the Alfama (old part of Lisbon). Perfect location, gorgeous hotel and fantastic staff. Would highly recommend
2023년 9월에 3박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear Helen, Thank you so much for your review.We are very please to hear that you have enjoyed our location, hotel and , of course, our staff. We hope to welcome you back.Kind regards

8/10 - 좋아요

christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Staff were on point. The value just isn’t there. A few years ago I stayed at this hotel, same time of year and days of the week. Cost was less than half of what I paid this year. The hotel and grounds were the same with a bit more wear. It just isn’t worth the cost any longer. Very unfortunate to say. Thank you.
2023년 9월에 3박 숙박함
답변 제공: Lana, Guest Relations Manager 님, 2023년 11월 8일
Dear ChristopherThank you for your feed-back. We are sorry to hear that you have found our rooms much more expensive in comparison to the previous years. It is true that since the end of 2022 we had to follow the inflation therefore raised only 10% over our regular rates. With best regards

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view from our 4th floor room was amazing, the bed was soft and luxurious, the breakfast was delicious, the staff was so kind and we just loved everything about our stay. Thank you for making our trip so memorable!
2023년 8월에 3박 숙박함
답변 제공: Lana 님, 2023년 8월 31일
Dear Stephen,We are more than happy to hear about your stay with us. It is wonderful to know that you have loved your stay with us. Our team hope to welcome you back for another memorable stay. Thank you.Kind regards

10/10 - 훌륭해요

Irina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really cosy hotel with a perfect location in Alfama.
2023년 8월에 7박 숙박함
답변 제공: Lana 님, 2023년 8월 31일
Dear Irina, We very much appreciate taking your time to give us your feed-back. We truly hope to welcoming you back.Kind regards and with best wishes

10/10 - 훌륭해요

Anemona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and stuff are fantastic
2023년 8월에 1박 숙박함
답변 제공: Lana 님, 2023년 8월 31일
Dear Anemona, Thank you so much for such an amazing feed-back! It is very satisfying to know that you have enjoyed your experience with us. We certainly ope to welcome you back again!Best regards from our team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband, 7 year old daughter, and I just checked out of this pretty boutique hotel today. The staff we encountered were friendly, attentive and professional. We enjoyed the restaurant for dinner, and I had booked a room with breakfast included, which was copious and delicious. The bed and linens so comfortable and the room was spotless. In the center of exactly where you want to be (the best coastal views of the Tagus from right across the street and from the hotel terrace, with super easy access to the #28 tram and everything else), I can’t imagine a more ideal place to stay in the Alfama area of Lisbon. If/when we return, I definitely wouldn’t hesitate to stay at the Santiago de Alfama again.
2023년 8월에 2박 숙박함
답변 제공: Lana 님, 2023년 8월 21일
Dear Jennifer, Thank you so much for your wonderful review! We are always pleased to received feed-back from our guests and yours leaves us very happy. Thank you for your kind words and we hope to welcome your family again.Kind regards

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel, will stay again
2023년 8월에 3박 숙박함
답변 제공: Lana 님, 2023년 8월 31일
Dear Ali, Thank you! We hope to welcome you back Kind regards

10/10 - 훌륭해요

Kim

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great for this unique and stunning hotel. Walking distance to many dining options. Tons of things to see and do. Absolutely worth it!
2023년 8월에 2박 숙박함
답변 제공: Lana 님, 2023년 8월 21일
Dear Kim, Thank you so much for having stayed with us! We will be pleased to welcome you back to our beautiful neighbourhood.Kind regards

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite happy with this hotel, its in old part of city so its not the most walkable area as its mainly hills. Also worth noting the hotel does not have a pool. Other than that, it was quite nice, 5 stars for sure, we loved the location, staff are friendly, nice clean rooms, good views of Lisbon/ocean, Audreys for breakfast is great or food throughout the day.
2023년 8월에 2박 숙박함
답변 제공: Lana 님, 2023년 8월 21일
Dear Ali, Thank you so much for leaving us your feed-back. It is very important to us and we will be more than pleased to welcome you back again.Kind regards

10/10 - 훌륭해요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice historical building, exceptional breakfast a la card and great service. Great experience!
2023년 7월에 2박 숙박함
답변 제공: Lana 님, 2023년 8월 14일
Dear StefanThank you for taking this moment to share your comments with us!We hope to welcome you back for another great experince.Kind regardsGuest Relations Team

10/10 - 훌륭해요

Isabelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel magnifique, service impeccable. Chambre nettoyée 2 fois par jour. Déception pour le petit déjeuner.
2023년 7월에 5박 숙박함
답변 제공: L'équipe de Guest relations 님, 2023년 8월 14일
Cher Monsieur / MadameNous vous remercions d'avoir choisi de séjourner chez nous à Lisbonne.Nous apprécions vos commentaires et espérons vous accueillir à nouveau à Lisbonne !Très cordialement

10/10 - 훌륭해요

Heidi

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Andrés

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Cathy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff and AWESOME restaurant. Good and drink were fabulous!!
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Sally

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Historic building modified as a smart, upscale hotel. All rooms are different, but modern, with decor that is sn updated nod to its history. The outdoor restaurant is delightful. While somewhat secluded, the E28 tram stop is 20 steps away. The Castelo de San Jorge is around the corner via historic cobblestone streets. I can’t say enough about the staff and service. This is an intimate, world class hotel in the heart of Alfama.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Lyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved this hotel. The staff were lovely and welcoming, the location perfect, the food good and the room very comfortable. I could not have asked for anything more for my first trip to Lisboa.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Reinhard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr angenehmes Flair in diesem 5* Hotel
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Hotel
Great place to stay. Right in the middle of everything. Phenomenal staff.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Zbigniew 님, Palm Beach Grdens

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice hotel in a great location. Very clean and well-maintained. This stuff is very nice and helpful. Restaurant is great for breakfast and OK for dinner. The only minus is that the check in is at 3 PM which may be difficult for people arriving in the morning.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Michael

2023년 5월에 5박 숙박함