외관

호텔 포르탈레자 두 긴슈 를레 & 샤토 여행 후기

5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 313개 이용 후기 중 220개" "
평점 8 - 좋아요. 313개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 22개" "
평점 4 - 별로예요. 313개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 1개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

YJ Kim 님, Bucheon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 경관을 가진 호텔
성채를 개조한 호텔, 경관이 우수하고 오성급 서비스 또한 뛰어나다. 레스토랑은 한번 방문해 보는 것이 좋다.
2017년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았어요
해변 근처에 있고 호텔 레스토랑에 관심이 있어 1박을 했습니다. 바다가 보이는 방이여서 전망은 좋았으나 역에서 가까운 편이 아니라 반드시 택시나 자차를 이용해야 하는 점은 불편했습니다. (택시로 약 10유로에 이동이 가능합니다) 주변에 해변밖에 없어 날씨에 따라 호불호가 조금 갈릴것 같습니다.

10/10 - 훌륭해요

Gemma Kang 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 멋진 파도해변이 양쪽으로
분위기 있고 고풍스러운 실내가 아주 매력적이죠, 조식도 꽤 잘나오고요 빵과 쥬스는 완전 좋았어요. 호텔 옆 해변이 서퍼들과 페러글라이더의 성지. 파도가 정말 예쁘답니다. 한밤중에 구글맵과 네비가 헤매며 동네길을 알려줘 찾는데 고생했지만 카스카이스 해안길로 10-12분이면 쉽게 도착해요~ The romantic and antic interior was harmonized greatly with beautiful waves and Guicho Beach. Breakfast was excellent, too.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Thanasis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What can I say other than.. The Best of Everything!!
2024년 4월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2024년 4월 8일
Dear guest Thanasis,Thank you very much for your time, visit and comment.We are extremely pleased to learn that you have enjoyed your stay in our Hotel.We really hope to have the pleasure to welcome you again, and once more to correspond to your wishes.With sunny regards from Fortaleza do Guincho,

10/10 - 훌륭해요

jaquelina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 12월 21일
Dear Mrs. Jaquelina,Thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your stay.We really hope to have the joy to welcome you again, and once more we will do as much as we can, in order provide you another pleasant stay.With our best and warm regards,

10/10 - 훌륭해요

Mohammed Sayeed

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has got to be one of the best hotels we’ve stayed at. The views are incredible, the breakfast buffet is amazing and most of all the staff are one of the nicest people you’ll meet. They go above and beyond to make sure you’re well taken care of. Truly a 5 star experience and we’ll be sure to come back here in the future without a doubt.
2023년 12월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 12월 7일
Dear Mr. Mohammed Sayeed,First of all I would like to apoligize for my late answer.You can't imagine how pleased with are when reading your comment, since we work hard day after day, to reach our clients expectations.It will be an honour to welcome you again, and once more we will do as much as we can to correspond to your expectations.We warm regards from Fortaleza do Guincho,

10/10 - 훌륭해요

Ludovic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vue sur l’océan Atlantique très agité depuis notre chambre très agréable
2023년 11월에 1박 숙박함
답변 제공: Mariana Franco - Directrice de Vente 님, 2023년 12월 4일
Cher Monsieur Ludovic,Ce fut un plaisir énorme vous avoir parmi nous.Nous sommes extrêmement heureux de savoir que vous avez profitez de votre séjour et de la vue de la mer depuis votre chambre.Nous espérons sincèrement vous recevoir à nouveaux très prochainement, et une fois de plus nous ferons de notre mieux pour que votre séjour soit aussi agréable que celui-ci.Un dernier mot pour m'excuse du retard de la réponse.Je vous prier Monsiuer Ludovic, d'agréer nos salutations distinguées,

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb food. Gracious hosts
2023년 11월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 11월 13일
Dear Mr. Robert,Thank you very much for your visit, time and comment.It was a pleasure to welcome you at Fortaleza do Guincho; it is with great joy we heard that you have enjoyed your time in our Hotel.We really hope to have the pleasure to welcome you again, and once more we will try to exceed your expectations.With warm best and regards,Fortaleza do Guincho

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful and beautiful stay! Stunning views, great food, and accommodating and kind staff.
2023년 10월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 10월 18일
Dear Mrs. Shannon,Please accept my apology for my late answer.It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again; once again we will do as much as we can to offer you another beautiful moment.With our best and warm regards,

10/10 - 훌륭해요

Dorothy 님, New York

2023년 10월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 10월 27일
Dear Mrs. Dorothy,Thank you very much for your visit, time and review.It is with great pleasure we learned that you have enjoyed your time in our Hotel.We really hope to have the chance to welcome you again, and once more we will do as much as we can to correspond to your needs and wishes.One last word to apologize for such a later answer.With our best and warm regards,I am really sorry for my late answer.

10/10 - 훌륭해요

BRIAN 님, Wimberley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location right on the beach! The staff was top notch and very helpful. The rooms are beautiful and each have a view.
2023년 9월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 10월 12일
Dear Mr. Brian,Our sincere apologies for our late response.It is with great pleasure we learned that you have enjoyed your stay. We really hope to have the joy to welcome you again; once more we will do as much as we can to correspond to your wishes.Thank you so much for your kind words in what regards the staff, since we work hard day after day to reach our clients expectation.With our best and warm regards

10/10 - 훌륭해요

Mads Henrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning location. Weather was amazing ... the Sangria was perfect on the terrasse.
2023년 9월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 10월 12일
Dear Mr. Henrik,Please accept our sincere apologies for our late answer. We are extremely pleased to hear that you have enjoyed your stay and the Sangria in our terrace.We hope to have the joy to enjoy another Sangria with you.With our best and warm regards,

10/10 - 훌륭해요

Stacy

단체 여행
좋아요: 편의 시설/서비스
This place was a dream! We couldn’t have asked for a more beautiful location right on the beach with crashing waves. The staff was so friendly and accommodating. We liked it so much we stayed an additional night. Fortunately they had a vacancy. I would recommend this to all
2023년 9월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 9월 29일
Dear Mrs. Stacy,It is with great pleasure we read your comment.We are extremely pleased to hear that you have enjoyed your stay in our Hotel.We hope to have the joy to welcome you again and once more we will do as much as we can to correspond to your expectations.With warm regards from Fortaleza do Guincho

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 9월 25일
Dear Mr. Robert,Thank you very much for giving us the pleasure to welcome you.We are extremely pleased to hear that you have enjoyed your stay in our Hotel.We hope to have the joy to welcome you again, and once more we hope to be able to provide you another beautiful stay.With our best and warm regards,

10/10 - 훌륭해요

Kathy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, perfect place for sunsets. Staff very nice! Decided to stay a second night!
2023년 9월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 9월 20일
Dear Mrs. Kathy,It was a pleasure to welcome you at Fortaleza do Guincho, we are just sorry that we didn't have the joy to welcome you for a third night.We are extremely pleased to hear that you have enjoyed your stay. We hope to have the honour to welcome you again, and once more we will do as much as we can to offer you another especial stay.With our best and warm regards,

10/10 - 훌륭해요

Deirdre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was a paradise. It was set apart from downtown, in between two incredibly beautiful beaches! The staff was so accommodating, always ready to help us. The food was wonderful! We would definitely go back!
2023년 9월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 9월 6일
Dear guest Deirdre,Thank you very much for your visit, time and comment.It is with great pleasure we learned that you had a pleasant time, and felt you were in Paradise.We really hope to have the chance to welcome you again,and once more we hope to be able to offer you the paradise; at least we will try.With warm regards from Fortaleza do Guincho,

10/10 - 훌륭해요

Adam

별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 8월 29일
Dear Mr. Adam,It was a pleasure to welcome you at Hotel Fortaleza do Guincho Relais & Châteaux.We are extremely pleased to hear that you had a pleasant time in our Hotel. We really hope to have the joy to welcome you again; once mere we hope to be able to reach your expectations.With our best and warm regards,

10/10 - 훌륭해요

Uliana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay. Delicious food, excellent service, scenic breathtaking views.
2023년 8월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 8월 21일
Dear Mrs. Uliana,Thank you very much for your visit, time and comment.It is with great joy we read your comment and learned that you have enjoyed your stay in our property.Comment like yours, make us to work harder and harder day after day to reach our clients expectations and event exceed it whenever possible.It will be a pleasure to welcome again. We will try not to disappoint you and be able to offer you another pleasant moment.With our best and warm regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed two nights during Aug 2023
Breakfast was good, but not overwhelming. Breakfast service did not include any vegetables, which was dissapointment. However, nice views (to the sea) for the breakfast room did fix the dissapointment quick. Excellent food with reasonable prices offered in the bar. Service was top notch. We did not dine in the main restaurant, as it was fully booked on our arrival, and closed on Sun/Mon. My suggestion is to book dinner well in advance. Other good restaurants in walking distance. Good example is Porto Santa Maria. Our room was on the 1st floor. Room was OK and surprisingly quiet, although entrance from main count yard. Staff was very friendly and helpful.
2023년 8월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 8월 16일
Dear Anonymous guest,Thank you very much for your visit, time and comment.Please accept our sincere apology for not being able to fully reach your expectations.Should you have the joy to welcome you again, please be sure that we will do our best, to make sure you will have a very pleasant moment. We remain at your entire disposal for any further information.With our best and warm regards,

10/10 - 훌륭해요

Carolyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spectacular setting and a lovely room overlooking the ocean. Staff was very professional and attentive. My only comment would be that they should have a pool as the public beach is very windy and the hotel does not have it's own beach
2023년 7월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 7월 20일
Dear Mrs. Carolyn,Thank you very much for your visit, time and comment.We are extremely sorry not to be able to offer you a private beach, but as you probably know, there are no private beaches in Portugal; as it concerns the pool we are sorry for not being able to offer it to our guests, but again as you probably know the Hotel is built in a fortress from the XVII century a protected building located in a natural park. Nevertheless knowing that can be important for some of our guests, we have signed an agreement in a club close by ( 5 to 10 minutes away driving ).We hope to have the joy to welcome you again.With our best and warm regards,

10/10 - 훌륭해요

James 님, Swansea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 7월 11일
Dear Mr. James,Thank you very much for your visit, time and review.It is with great pleasure we learned that you have enjoyed your stay with us.We really hope to have the joy to welcome you again.With our best and warm regards,

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular location and ocean views
This hotel has spectacular ocean views. It is at the highest end of luxury, good service and quality. I cannot recommend it highly enough. It deserves 6 stars.
2023년 6월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 7월 10일
Dear Mrs. Suzanne,Thank you very much for your visit, time and comment.We really hope to have the pleasure to welcome you again soon; please be sure that we will to as much as we can to provide you another beautiful stay.With our best and warm regards,

8/10 - 좋아요

Geneviève

2023년 6월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 8월 16일
Dear Mrs. Geneviève,Thank you very much for your visit, time and comment.We are really sorry for not being able to fully reach your expectation.Please accept our sincere apology.We remain at your entire disposal for any further information.With our best and warm regards,

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a beautiful place to stay right on the water amazing staff, especially Jaime and Frisco
2023년 6월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 6월 12일
Dear Mr. Steven,Thank you very much for your visit, time and comment.It is with great pleasure we read your comment and learned that you have enjoyed your time.We hope you will give us the chance to welcome you again soon.With our best and warm regards,

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was unique and beautiful. Staff were friendly and helpful. Location was great. Views were sensational.
2023년 5월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 6월 2일
Dear Andrew,Thank you very much for your visit.It was really a pleasure to welcome you at Hotel Fortaleza do Guincho Relais & Châteaux. We hope to have the joy to welcome you again, and once more we will do as much as we can to offer you another beautiful stay.With our best and warm regards,

10/10 - 훌륭해요

REGIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe!
Superbe, personnel très professionnel. Le petit déjeuner est exceptionnel! Avec vue mer. Qualite de service haut de gamme.
2023년 5월에 1박 숙박함
답변 제공: Mariana Franco - Directrice de Vente 님, 2023년 5월 12일
Cher Monsieur Regis,Ce fut un plaisir vous avoir parmi nous.Nous sommes extrêmement heureux de savoir que vous avez passé un séjour agréable chez nous.Nous vous remercions par vos mots sympathiques, et espérons sincèrement avoir la joie de vous recevoir très prochainement. Je vous prier Monsieur Regis, d'agréer nos salutations distinguées,

10/10 - 훌륭해요

eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel idéalement placé
Idéalement placé Un bâtiment rempli d’histoire Une vue à couper le souffle dans la salle de breakfast Un personnel adorable. Seul bémol, chambre un peu petite à cause des contraintes du bâtiment
2023년 5월에 2박 숙박함
답변 제공: Mariana Franco - Directrice de Vente 님, 2023년 5월 12일
Cher Monsieur Eric, Ce fut un plaisir vous avoir parmi nous; nous sommes extrêmement heureux de savoir que vous avez eu un séjour agréable.Comme vous l’avez bien dit, quelques chambres peuvent avoir des dimensions un peu petite, une fois que l’hôtel est bâti sur une forteresse du XVII siècle. Cependant nous sommes bien heureux de partager avec ceux qui nous visite que les chambres supérieures avec vue sur l’océan et les junior suite avec vue sur l’océan sont plus grande.Nous espérons sincèrement avoir la joie de vous recevoir à nouveaux, et soyez sure qu'une fois de plus nous ferons de notre mieux pour que vous ayez un séjour aussi agréable que celui-ci.Je vous prier Monsieur Eric, d’agréer nos salutations distinguées.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the setting, attention to detail, room quality, staff helpfulness, michelin restaurant. The air conditioning repair noise during the day, but I don’t know how you avoid that if the work needs to be done. Stay was exceptional, best of a two week trip.
2023년 4월에 2박 숙박함
답변 제공: Mariiana Franco - Director of Sales 님, 2023년 5월 2일
Dear Mr. Scott,Thank you very much for your understanding in what regards the air conditioning repair.It is with great pleasure we read your comment and acknowledged that you have enjoyed your stay with in Hotel.We really hope you will give us the honour to welcome you again, and once more we will do as much as we can to provide another pleasant stay.With our best and warm regards,

10/10 - 훌륭해요

Soon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view, outstanding service, unforgettable dining experience at the Michelin star hotel restaurant made our family vacation memorable. The mattresses in our rooms were not comfortable.
2023년 4월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 5월 2일
Dear Soon,Thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your time in our Hotel and had an unforgettable dinner in our Michelin restaurant.We really hope to have the joy to welcome you again, and once more we will do as much as we can to offer you another memorable time in our Hotel.With warm regards from Fortaleza do Guincho,

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An unusual and beautiful hotel. Stunning views
2023년 3월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 3월 24일
Dear Mrs. Clara,It was a pleasure to welcome you at Hotel Fortaleza do Guincho.We are extremely pleased to hear that you have enjoyed your stay with us.We hope to have the joy to welcome you again, once more we will do as much as we can to offer you another very pleasant stay.Last but not least we want to thank you for your visit, time and comment.With warm regards from Fortaleza do Guincho

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This historic and majestic hotel stands on the coast of Cascais, Portugal. It's elegantly decorated with comfortable rooms. The hotel is in between two gorgeous white sand beaches and is a short ride to the quaint city of Cascais, which has great restaurants, shopping and a jazz club. The downside is that the hotel's WiFi is weak and inconsistent.
2023년 3월에 7박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 3월 23일
Dear Lisa,First of all I would like to apologize for my late answer.Thank you so much for such a beautiful comment.It is with great pleasure we heard that you have enjoyed your time in our Hotel.We really hope to have the honour to welcome you again.With warm regards from Fortaleza do Guincho,

10/10 - 훌륭해요

Joaquim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantástico resort. Inimaginável perfeição
Serviço super atencioso, mesmo para quem tem dificuldades de mobilidade.
2023년 3월에 1박 숙박함
답변 제공: Mariana Franco - Directora de Vendas 님, 2023년 3월 13일
Estimado Senhor Joaquim,Foi um prazer recebe-lo no Hotel Fortaleza do Guincho Relais & Châteaux.É com enorme alegria que tomamos conhecimento que desfrutou da sua estadia; esperamos sinceramente ter a alegria de tornar a receber em breve.Até lá, apresentamos os nossos melhores cumprimentos,

10/10 - 훌륭해요

Milton R

2023년 1월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2023년 3월 13일
Dear Mr. Milton R,I am really sorry for such a late answer.It was a pleasure to welcome you; it is with great pleasure we learned that you have enjoyed your stay in our Hotel.We really hope to have the chance to welcome you again.With our best and warm regards,

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel overlooking the ocean! Great dining and excellent service. Highly recommend!
2022년 10월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 10월 10일
Dear Mrs. Angela,It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again soon.Thank your very much for taking the time to share with other travelers your experience in our Hotel.With our best and warm regards,

6/10 - 괜찮아요

maria rosana

2022년 9월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 10월 3일
Dear Mrs. Maria Rosana,We thank you very much for your visit.We are extremely sorry that we were not able to provide you a better experience; nevertheless I hope you have enjoyed your time in Portugal.With our best and warm regards,

10/10 - 훌륭해요

Jacqueline 님, St Peter Port Guernsey

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was set in a beautiful location but unfortunately it is quite remote. There is a bus service but would definitely recommend a car to see the area & explore
2022년 9월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 10월 3일
Dear Mrs. Jacqueline,We thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your stay.I am afraid, as you have mentioned, our location is quite remote since the closest town from our property is Cascais ( 5 to 10 minutes by car ), therefore we strongly recommend all our guests to rent a car, still it is always possible to arranje a private driver, or call a taxi.With warm regards from Fortaleza do Guincho.

10/10 - 훌륭해요

Shonna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was phenomenal & superb with customer service! Extremely helpful & kind. Not a single issue with our room. Views are all AMAZING! Provided everything we needed and items that we didn’t ask above and beyond!
2022년 9월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 9월 12일
Dear Mrs. Shonna,Thank you so much for such a beautiful comment; we are extremely touched since we work really hard day after day to reach our clients expectations.We hope to have the honour to welcome you again.With our best and warm regards,

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and accommodating! The beaches on both sides of the hotel were lovely. Really enjoyed the dune walk across the street and taking the complimentary bikes on the bike path. Fantastic food, bountiful included breakfast, interesting architecture (former 17th century fortress), helpful concierge, gorgeous views. Highly recommend this property!
2022년 9월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 9월 12일
Dear Mrs. Maria,Thank you so much for such a beautiful comment.We are extremely pleased to hear that you have enjoyed your stay.We really hope to have the joy to welcome again.Should that happen, please be sure we will do as much as we can to provide you another very pleasant stay.With our best and warm regards,

4/10 - 별로예요

Amanda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 9월 5일
Dear Mrs. Amanda,Please accept our apology for not being able to reach your expectation.We really hope you have enjoyed your time in Portugal.We remain at your entire disposal for any further information.With warm regards,

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a perfect place for a quiet get away by the ocean and you're a short taxi ride from downtown Cascais and only about 30 mins from Lisboa. I like to spend the days in the city but a quiet oasis to come home to is really nice.
2022년 8월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 8월 29일
Dear Mr. Renee,It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again.Thank you so much for making so clear that we are really close to the major points of interest in the area.again.With warm regards from Fortaleza do Guincho

8/10 - 좋아요

Gerrard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 8월 2일
Dear Mr. Gerrard, It was a great pleasure to welcome you at Hotel Fortaleza do Guincho Relais & Châteaux. We felt extremely sorry to hear that we were not able to reach you expectation. Please accept our sincere apology. Should we have the pleasure to welcome you again, please be sure that we will do our utmost to provide you an unforgettable time. With our best and warm regards,

10/10 - 훌륭해요

Thomas

2022년 7월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 8월 2일
Dear Mr. Thomas, We are extremely pleased to hear that you have enjoyed your stay with us. We really hope to have the joy to welcome you once again; please be sure that we will do as much as we can to make sure you will have again a very pleasant stay. With remain at your entire disposal. With warm regards from Fortaleza do Guincho,

10/10 - 훌륭해요

Sara

2022년 7월에 3박 숙박함
답변 제공: Mariana Franco - Directora de Vendas 님, 2022년 7월 26일
Estimada Senhora Dª Sara, Foi um prazer recebe-la no Hotel Fortaleza do Guincho Relais & Châteaux. Foi com imensa alegria que tomamos conhecimento que desfrutou da sua estadia. Esperamos sinceramente ter o prazer de a tornar a receber em breve. Atenciosamente, apresentamos os nossos melhores cumprimentos,

10/10 - 훌륭해요

ROSANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Conforto e beleza
Hotel maravilhoso.Voltarei logo.
2022년 7월에 1박 숙박함
답변 제공: Mariana Franco - Directora de Vendas 님, 2022년 7월 18일
Estimada Senhora Dª Rosana, Que alegria saber que a sua estadia superou as suas expectativas. Aguardamos com impaciência a sua próxima visita, e mais uma vez de tudo faremos para que a sua estadia seja mais uma vez maravilhosa. Agradecemos sinceramente a sua visita, tempo e comentário. Saudações cordiais do Hotel Fortaleza do Guincho Relais & Châteaux. Até breve,

10/10 - 훌륭해요

Ralph 님, Carmichael

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Fortoleza has a stunning view of the Atlantic Ocean and the numerous nearby beaches. From our room, we could see the Cabo da Roca (the most western point in mainland Europe.) The dining rooms all have fabulous views of the beach and we enjoyed some spectacular views watching the fog roll in, glorious sunsets, and dozens of kite surfers. Most importantly, the staff is very helpful and eager to make your stay pleasant. Be aware that the location is quite remote, but there are buses into Cascais and Sintra. We will return.
2022년 7월에 9박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 7월 15일
Dear Mr. Ralph, Thank you very much for such a beautiful comment. It is with great pleasure we learn that you have enjoyed your time in our Hotel. We really hope you will give us the pleasure to welcome you again; once more we will do as much as we can, to make sure that you have another very pleasant stay. With our best and warm regards,

10/10 - 훌륭해요

Noam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 7월 15일
Dear Mr. Noam, It was a pleasure to welcome you at Hotel Fortaleza do Guincho Relais & Châteaux. We really hope to have the honour to welcome you once more. With our best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really unique experience, a windswept historic fort with views all around. Free bikes to ride and the most generous and elegant breakfast I’ve ever had.
2022년 7월에 1박 숙박함
답변 제공: Mariana Franco - Director of Sales 님, 2022년 7월 15일
Dear guest, Thank you so much for your beautiful comment. We are extremely pleased to acknowledge that you have enjoyed your time in our Hotel. We really hope to have the pleasure to welcome you again, and once more we will do as much as we can to offer you another pleasant stay. With warm regards from Fortaleza do Guincho

8/10 - 좋아요

Celeste

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel endroit, beau bâtiment, personnel adorable, petit bémol les chambres du RDV donnant sur la mer certes mais aussi sur les bouches d’aération / climatisation sont assez bruyantes
2022년 6월에 2박 숙박함
답변 제공: Mariana Franco - Directrice de Vente 님, 2022년 6월 23일
Chère Celeste, Ce fut un enorme plaisir vous recevoir. Nous sommes vraiment désolée que le bruit de la climatisation vous ayez dérangée. Nous espérons sincèrement avoir le plaisir de vous recevoir à nouveaux. Dans l'attente d'une prochaine visite, veuillez agréer nos salutations distinguées.

8/10 - 좋아요

João

2022년 6월에 1박 숙박함
답변 제공: Mariana Franco - Directora de Vendas 님, 2022년 6월 20일
Estimado Senhor João, Agradecemos a sua visita e comentário. Lamentamos sinceramente não ter superado as suas expectativas. Esperamos ter o prazer e a alegria de o tornar a receber; e conseguir superar as suas expectativas, oferecendo uma estadia única e inesquecível. Até lá, apresentamos os nossos sinceros cumprimentos,