Dear Mr. Kang, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were saddened to read that your experience with us was not enjoyable as you expected. We can guarantee you that we always put an extra effort to provide our guest with high service standards and a good experience. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards,

Sehr geehrte Damen Barbara, wir möchten Ihnen danken, dass Sie das SANA Metropolitan Hotel für Ihren Aufenthalt gewählt haben. Es freut uns sehr zu hören, dass Ihnen unser Hotel und der von uns gebotene Service gefallen haben. Wir hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Wir werden für Sie da sein.Mit freundlichen Grüßen,

Dear Mihaela,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotels services . Regarding the problem with the noise we're sorry about that, and in a next stay well give you a higher floor room.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Dear Ms. Gurdak,We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,

Dear Sir Ruy,We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,

Dear SSimone,We would like to thank you for choosing the SANA Metropolitan Hotel and for sharing your concerns with us. As we always strive to provide a high-quality service, we sincerely appreciate your feedback. We have carefully reviewed your comments and will share them with our team to ensure improvements in our service. Your input is valuable to us, and we are committed to addressing any issues raised.We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets your expectations. Please feel free to contact us if you require any further information or assistance.Best regards,

Caro Sr. Daniel,Gostaríamos de lhe agradecer por ter escolhido o SANA Metropolitan Hotel para a sua estadia. Ficamos muito felizes ao saber que gostou do nosso hotel e do serviço que proporcionamos. Esperamos ter o prazer de recebê-lo novamente no futuro. Ficaremos ao seu dispor.

Cara Sra. Claudia, Gostaríamos de lhe agradecer por ter escolhido o SANA Metropolitan Hotel para a sua estadia. Ficamos muito felizes ao saber que gostou do nosso hotel e do serviço que proporcionamos. Esperamos ter o prazer de recebê-lo novamente no futuro. Ficaremos ao seu dispor.Com os melhores cumprimentos

Dear Mr. Rick, We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We were saddened to read that your experience with us was not enjoyable as you expected concerning to rooms facility. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.

Estimada Sra. Ana MariaNos gustaría agradecerle su preferencia por el Hotel Sana Metropolitan y por compartir su reseña con nosotros.Estamos encantados de saber que ha tenido una estancia agradable en nuestro hotel.Respecto al tema del humo, entiendo perfectamente su punto de vista, y le pedimos disculpas de antemano, pero son situaciones que muchas veces son extremadamente difíciles de controlar.Quedamos a su disposición. Un cordial saludo,

Dear Mr. George,We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,

Dear Mr. Eniko,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Estimado hospede,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Sana Metropolitan na sua próxima visita.Ficaremos ao seu dispor.Com os melhores cumprimentos,

Dear Monteiro, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were saddened to read that your experience with us was not enjoyable as you expected. We can guarantee you that we always put an extra effort to provide our guest with high service standards and a good experience. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards,

Estimada Sra. Paula, Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-la no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos,

Estimado Eduardo,En primer lugar, nos gustaría agradecerle su estancia en el Hotel SANA Metropolitan.Lamentamos saber que su experiencia no cumplió con sus expectativas con respecto a las instalaciones del baño. En cuanto al desayuno, trabajamos con el objetivo de lograr la excelencia en nuestro servicio, y una oferta variada y diversificada, por lo que estamos a su entera disposición para recibir un análisis más detallado de lo que, en su opinión, se podría mejorar.Gracias por este comentario y le informamos que lo compartiremos con nuestro equipo con la certeza de que nos permitirá mejorar nuestro servicio. Estaremos muy felices de darle la bienvenida en el futuro, esperando brindarle una experiencia placentera en nuestro hotel.Atentamente,

Dear Kiyoshi,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Estimado Sr. Pedro,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel.Esperamos ter o prazer de recebê-lo novamente no futuro.Com os melhores cumprimentos,

Dear Michael,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We appreciate the compliment made to the kindness of our staff, and it is very gratifying to receive comments like yours. We were very pleased to know that you had a comfortable and enjoyable stay at our hotel.We will be at your disposal.Best regards,

Dear Antonio,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We appreciate the compliment made to the kindness of our staff, and it is very gratifying to receive comments like yours. We were very pleased to know that you had a comfortable and enjoyable stay at our hotel.We will be at your disposal.Best regards,

Dear Guest,First of all, we would like to thank you for your stay at SANA Metropolitan Hotel. We are sorry to hear that your experience did not meet your expectations, so we thank you for your comment and we would like to inform you that we have already shared it with our team in the certainty that it will allow us to improve our service. We would be delighted to welcome you back in the future, hoping that we can provide you with a pleasant experience at our hotel.

Dear Mr. Ketan,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Dear Mrs. Eva, We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.We work with the purpose of meeting the needs of our customers, and it is gratifying to receive feedback like yours.Best regards,

Estimada Sr. Rafael, Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos,

Dear Mark,We would like to thank you for your preference for the Sana Metropolitan Hotel and for sharing your review with us.We are very pleased to hear that you had a comfortable and pleasant stay at our hotel, it is very gratifying for us to receive feedbacks like yours.We hope to welcome you back to the Sana Metropolitan on your next visit.We will be at your service. Kind regards,

Dear Mrs. Natalia, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were saddened to read that your experience with us was not enjoyable as you expected, regarding specially to the towels in the room. We apologize for this unconfortable situation, that tnot represent our quality standards. We have already shared your comments with our team so that corrective measures can be taken. Thank you for your comment and we look forward to welcoming you back on future trips to lisbon.Kind regards,

Dear Odette,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Estimado Sr. Daniel,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-la no Sana Metropolitan na sua próxima visita. Agradecemos o elogio feito à nossa equipa, e é muito gratificante receber comentários como o seu.Ficaremos ao seu dispor. Com os melhores cumprimentos,

Estimado Sr. RaulGostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia agradável no nosso hotelNo que concerne à questão do fumo, percebo perfeitamente o seu ponto de vista, e lamentamos desde já essa situação, porem são situações que muitas vezes são de tremenda dificuldade controlar.Ficaremos ao seu dispor. Com os melhores cumprimentos, A equipa do SANA Metropolitan Hotel

Dear Gregory,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Dear Mr. Mohammad,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.We work with the purpose of meeting the needs of our customers, and it is gratifying to receive feedback like yours.Best regards,

Dear Mrs. IbbyWe would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

Estimada Señora Nos gustaría agradecerle que haya elegido el SANA Metropolitan Hotel para su estancia. Estamos muy contentos de que haya disfrutado de nuestro hotel.Esperamos tener el placer de recibirle de nuevo en el futuro.Estaremos a su servicio.Atentamente,El equipo de SANA Metropolitan

Dear Mr. Gregory,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.We work with the purpose of meeting the needs of our customers, and it is gratifying to receive feedback like yours.Best regards,

Estimado Juan AntonioNos gustaría darle las gracias por la elección de SANA Metropolitan Hotel para su estancia en Lisboa.Esperamos poder volver a recibirlo en nuestro hotelAtentamente,

Dear Mr Pei- RuWe would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The SANA Metropolitan Team

Estimado Sr. Antonio Pedro, Antes de mais, o nosso muito obrigado por se ter hospedado no SANA Metropolitan e por partilhar connosco a sua experiência.Agrada-nos saber o quanto lhe agradou a sua estada connosco. Esperamos ter o privilégio de o voltar a receber no SANA Metropolitan numa próxima oportunidade. Ficaremos ao seu dispor. Com os melhores cumprimentos,

Estimada Sra. María Josefa,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-la no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos, SANA Metropolitan Team

Estimado Señora Josefina,Nos gustaría darle las gracias por la elección de SANA Metropolitan Hotel para su estancia en Lisboa.Estamos muy contentos que le haya agradado la atencion de nuestro staff.Agradecemos su comentario,trabajaremos para mejorar la calidad.Atentamente,SANA Metropolitan Team

Dear Mr. Michael, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The SANA Metropolitan Team

Dear Sanni,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.Best regards,

Estimada Sra. Catarina, Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos, A Equipa do SANA METROPOLITAN HOTEL

Dear Mr. keijo, Dear Mr. Sharon,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We apologize for the room temperature, we will take corretive measure to improve this thema. We do hope to have the pleasure to welcome you again in the future. Kind regards,

Caro Sr. Salvador, Gostaríamos de agradecer-lhe por ter escolhido o SANA Metropolitan Hotel para a sua estadia. Ficamos muito felizes que tenha gostado do nosso hotel.Esperamos ter o prazer de recebê-lo novamente no futuro.Ficaremos ao seu dispor.Atenciosamente,A equipa SANA Metropolitan

Dear Ketly,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future.Kind regards,SANA Metropolitan Team

Dear Mr. AersonWe would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,The SANA Metropolitan Team

Estimado Sr. Hugo,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos, SANA Metropolitan Team