Dear guest, We are sorry that your special needs were not met and that you did not understand the concept, as you realized this is not and will never be an ordinary tourist accommodation with associated vulgarities, we work to ensure that our guests have a good experience in the city and with special attention to the place where they spend the night, after all, sleeping in the same house/room where Fernando Pessoa lived cannot be a mere hotel room, but of course not everyone knows it, "it's just an icon of the city of Lisbon". We are sure that now you have learned something about Lisbon or not... in any case, of course there are many other common accommodations in this neighborhood which is the most expensive in Lisbon and has many options at triple the price you paid, in short, options,

Dear guest, We appreciate your comment and we are sorry that this was your opinion, but we do not tidy/clean the room daily and when it is not tidy with regard to guests' personal belongings we obviously do not. As for the rest, we were within reach of a simple contact, as was done by having Wi-fi on one device and not on another, as it was our problem, anyway...! The Pessoa Coterie

Thank you for staying with us on your visit to Lisbon and for enjoying your stay,

Merci de rester avec nous lors de votre visite à Lisbonne et d'avoir apprécié votre séjour,

Cara Priscila, Agradecemos o seu comentário, estamos muito satisfeitos por ter gostado da experiência de ter ficado connosco, esperamos recebê-los noutra visita a Lisboa, The Pessoa team

Dear Traveler The Pessoa and team say thanks, come back always.

Dear Traveler The Pessoa and team says thanks, come back always.

Dear guest, The Pessoa says thanks for having to stay with us and understand our special house, All the best, The Pessoa team

Dear guest, The Pessoa says thanks for having to stay with us and understand our special house, All the best, The Pessoa team

Dear Butrint, we are delighted to know that your experience at with us l was good. Thanks for sharing your comments and we look forward to welcoming you back in a near future. The Pessoa team

Obrigado Flávio, ficamos muito satisfeitos quando os nossos hóspedes também apreciam fazerem parte da história desta casa, Até sempre, The Pessoa team

Dear guest, The Pessoa says thanks for having staying with us and understand our special house, All best, The Pessoa team

Dear Thomas, Thank you for your comment and for having staying with us, we hope see you again, The Pessoa team

Dear Charles, Thanks for your comment and for having to stay with us, hope to see you again, Best

Dear guest, Many thanks for your commentary, All the best,

Dear guest, Many thanks for having to stay with us and for your commentary, All best,

Many thanks for staying with us!

Dear Edin, Many thanks for staying with us, a special place for special guests! The Pessoa team

Dear Daniel, Thanks, we are very satisfied for having liked staying with us, All best, The Pessoa team

Dear guest, Thanks for your comment. The Pessoa team

Thanks for your comment! The Pessoa team

Dear Helena, Thank you very much for your comment, we are pleased that you enjoyed it, although you do not understand what the surprise of the shared bathroom, after all it was the room you reserved, we also have private bathroom, a litle more expensive, All The best, The Pessoa team

Dear Carl, Many thanks for your comment, we are always satisfied when our guests also staying, Until forever, The Pessoa Team

Many tanks Monique, We hope to see you again, The Pessoa team

Dear guest, Thank you so much, we work hard to offer the best experience possible in our especial house! All best, The Pessoa team

Cher Nicolas merci pour votre commentaire, The Pessoa team

Estimado José Luis, gracias por lo comentário, The pessoa team

Dear guest, thank you for you comment, The Pessoa team

Dear Antonio, thank you for your comment, The Pessoa team

Dear Dan, Thanks for your comment and for staying with us! The Pessoa team

Dear Patrick, thank you for your comment, The Pessoa team

Dear Guest, We thank you for your comment and we regret that you did not enjoy the experience, this is a historic guesthouse where Fernando Pessoa the most illustrious writer and Portuguese poet lived also as a guest, in an excellent location, lives up to his memory, has the Appropriate amenities for a proper stay, of course the tourist patterns of each vary, there are tourists who take photographs of everything and the most interested and plunge in the local culture. This House is not nor will it ever be a common hotel for vulgar tourists and beside your opinion contrasts with most, it is just your opinion but in this House the culture and genuineness prevails over vulgarity. And the very good hotel that refers to the same name, usurped our name because besides being genuine already existed before with this name my dear, yes, it has air conditioning and other modern amenities and also double the price without the breakfast that was to your liking , The Pessoa team

Dear guest, we regret that your experience has been so unfortunate, especially by overbooking and from now on our apologies for such, although unlike most who stay in this historic and unique room where our great poet and writer Fernando Pessoa lived, it is not a vulgar hotel room, nor ever will be, although with some more common amenities. We understand that this experience will not please everyone, but we can not and do not want to discourage the spirit of this house in exchange for vulgarity. The Pessoa team

Dear Glenn, Thanks for your comment, you really understand our mission, Hope see you again, The Pesso team