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모텔 6 리틀 록, 아칸소 - 에어포트 여행 후기

2 out of 5
모텔 6 리틀 록, 아칸소 - 에어포트
3200 Bankhead Drive, Bankhead Drive and I-440, Little Rock, AR

이용 후기

6.6
평점 10 - 훌륭해요. 1003개 이용 후기 중 280개" "
평점 8 - 좋아요. 1003개 이용 후기 중 214개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 166개" "
평점 4 - 별로예요. 1003개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 222개" "

6.6/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. I would stay here again.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

jin

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
房间里面有异味
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 20일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
How personable our check in was
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi Debbie,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Bonnie

2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 8일
Hi Bonnie, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 - 괜찮아요

Allan

좋아요: 직원 및 서비스
Room was clean but needs repairs and updating . Area is close to highway and noisy all night.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Hi Allan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 - 너무 별로예요

Lisa

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Lynn

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

William

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jackee

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Megan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt like I was about to be raped. It was very unsafe and the room I was given had someone already staying in there, with a barking dog. I was terrified. HORRIBLE EXPERIENCE, I did not end up staying. 0/10
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hi Megan, First off, we’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. In the meantime, we’ll look into these issues and do our best to address them. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

4/10 - 별로예요

Derek

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed at this property before and it was ok. That is why I chose to stay again This time, NO! Noisy! Neighbors banging doors which made the whole floor shake. Some of the doors looked like they had been kicked in. Chunks of wall missing. And generally looking “run down”
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Derek,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Katy 님, Charleston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This place is cheap, close to the airport, close to Simmons Arena, and there's a Waffle House literally right across the parking lot. Rooms are clean and staff is friendly.
2023년 11월에 1박 숙박함
답변 제공: Tiffany 님, 2023년 11월 21일
Thank you so much for your feedback! We look forward to seeing you again.

2/10 - 너무 별로예요

David Juventino

출장 여행
The room provided had other people’s stuff in it and it was dirty. I could not stay at this hotel. Will need a full refund.
2023년 11월에 1박 숙박함
답변 제공: Mgr 님, 2023년 11월 11일
Hello David I am sorry about your recent expereience. We did have our interent down for most of the day and we ended up with some room confusions. We did not charge the virtual card of expedia so please give them a call so you can get your refund.

4/10 - 별로예요

Robert

연인과의 여행
Did not even stay in the motel. There was a suspicious man in the parking lot that exchanged a few words with us. A short time later he appeared to be breaking into a car and was still there when we located our room. We just left.
2023년 10월에 1박 숙박함
답변 제공: Mgr 님, 2023년 11월 2일
Hello Robert I want to thank you for your review. We actually spoke to the guest that had left his keys in the car and was looking for a hangar. I am sorry you found it suspicious. We have all types of guests staying at our hotel. If you were concerned, please come to the front desk and let us know and we would have gone out to speak to this guest. Safe Travels

8/10 - 좋아요

Karina

2023년 10월에 3박 숙박함
답변 제공: Tiffany Kelsey 님, 2023년 11월 21일
Thank you so much for your feedback!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean good location guy working the front was very nice
2023년 10월에 1박 숙박함
답변 제공: Mgr 님, 2023년 10월 30일
Hello RobertThank you for your review. We are very happy you enjoyed your stay.Safe Travels

8/10 - 좋아요

Patrick R

좋아요: 청결 상태, 직원 및 서비스
There was no chair in the room.
2023년 10월에 2박 숙박함
답변 제공: Mgr 님, 2023년 10월 20일
Hello PatrickThank you for the review. I will definitly look into your room and add a chair. thank you for letting us know.Safe travelsJohn

4/10 - 별로예요

720

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Property Needs upgrading.
2023년 10월에 7박 숙박함
답변 제공: Mgr 님, 2023년 10월 29일
Hello Thank you for your review. Yes, we are hoping that very soon we will be upgrading the property.Safe Travels

6/10 - 괜찮아요

Rita

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
This is a very hard review to write due to circumstance...they have recently been purchased by another chain and in the process of starting renovation...the new manager is very helpful and extremely nice...
2023년 9월에 3박 숙박함
답변 제공: Mgr 님, 2023년 9월 26일
Hello RitaThank you for your review. It is great guest such as yourself that make us improve everything needed for our guests.Happy Travels

10/10 - 훌륭해요

Courtney

Amazing
2023년 9월에 2박 숙박함
답변 제공: Mgr 님, 2023년 9월 26일
Hello CourtneyThank you for your review.Happy TravelsMgr

8/10 - 좋아요

Ron 님, Overland Park

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It’s very dark
2023년 9월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 20일
Hello RonThank you for your review.Mgr

6/10 - 괜찮아요

Jairo

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Este sitio está venido a menos, no lo recomiendo
2023년 9월에 12박 숙박함
답변 제공: Mgr 님, 2023년 9월 18일
Hellothank you for your review. Safe Travels

2/10 - 너무 별로예요

Eugre

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 10박 숙박함
답변 제공: Mgr 님, 2023년 9월 18일
Hello EugreThank you for your review.Safe travels

2/10 - 너무 별로예요

Franklyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is a dump of all dumps, is the worse motel I have ever put my foot in . The smell was unbearable. The towels and bed covers smell like they were wash without detergent or maybe not even wash at all. It was so bad that I just took a shower, use my own towel, pick-up my stuff and drove to a rest area off the the 40 highway and slept in my car.
2023년 9월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 18일
Hello FranklinThank your for your review. We inspected that room and we do wash everything and provide clean linen and terry. I am sorry you did not feel this was satisfactory.Safe travels

2/10 - 너무 별로예요

Betty

Didn’t like anything
2023년 9월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 13일
Hello BettyThank you for your review. We will be looking at the room you stayed in and to see and make improvements.

2/10 - 너무 별로예요

Thomas

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Safety Violations
There appeared to be safety violations in our room. A plastic bag was wrapped around the sprinkler head, and a washcloth was stuffed into the connector for the smoke detector. I don't think we'll ever stay there again.
2023년 9월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 13일
Hello thomasthank you for your review. We will be looking at the rooms you checked into and see the issues you described and make the corrections in both room aon the 2 different dates.thank youMgr

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rough
They took my deposit and did not return it. The roughest motel I have been to ever.
2023년 9월에 3박 숙박함
답변 제공: Mgr 님, 2023년 9월 7일
Hello MichaelThank you for sending your review. We will be looking into your reservation.

6/10 - 괜찮아요

Gisel

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel room wasn’t that bad and the staff was friendly. However, I was bit by bugs overnight and I had a terrible reaction. I’m not sure if there are bed bugs, or there was a spider in the room but I have really bad bite marks that are still here a week later. The toilet didn’t flush either. I would stay here again for a layover due to the price and convenience, but the hotel was not that great
답변 제공: Mgr 님, 2023년 9월 7일
Hello giselThank you for your review. We will be letting our pest control company go a check the room. We did not find anything, but we did get the toilet working correctly.

2/10 - 너무 별로예요

Colette

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not feel safe, room was filthy, tile cracked, falling apart.
2023년 9월에 1박 숙박함
답변 제공: Mgr 님, 2023년 10월 27일
Hello coletteThank you for your review. We have had a change in management and things are much improved. We hope your next stay would be a better experience.Safe travels

2/10 - 너무 별로예요

Stacy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I booked this room for a friend who arrived late (10pm) and was shown to a room with no hot water and had to be moved. Then he was switched to a room with black mold and an infestation of roaches. It was so bad he left and has to go to another hotel at midnight just to get away from the disgustingness. The front desk person couldn’t help and customer service didn’t help or offer a refund. The
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Stacy,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 - 좋아요

Erica

좋아요: 직원 및 서비스
The room was okay
2023년 8월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 7일
Hello Ericathank you for your review. Pleasant travels

4/10 - 별로예요

Zehidi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Mgr 님, 2023년 9월 7일
Hello Zehidithank you for your review.

6/10 - 괜찮아요

DELTON

좋아요: 직원 및 서비스
Motel 7 used to be a nice chain. This place needed power washing.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 30일
Hi Delton, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Rebecca 님, Denton

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, helpful staff. Facilities were not in good shape.
2023년 8월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 7일
Hello Rebecca thank you for your review . We are doing an upgrade very soon.Pleasant travels

4/10 - 별로예요

Jihan 님, LITTLE ROCK

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked one room for a friend to stay one night at Motel 6 close to Little Rock Aiport, Arkansas. my friend called me to tell me that his flight in Dallas was reschduled until 07/25/23 at 10:00am. he scheduled check in at Motel 6 was on 07/24/23 at 3pm. I called the property numerous times at 501-319-6772, someone will hung up after couple minutes without saying anything. Finally I escalated the issue to Expedia Customer Service. I am very disappointed with the customer service bad Customer service. I will give less than one star ratting
2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 25일
As property manager I will check with the customer concerning. I am sorry that you experience you had. I will share these concerns with our staff to improve our quality of service.

8/10 - 좋아요

takatoshi

좋아요: 청결 상태, 직원 및 서비스
exellent
2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 19일
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

2/10 - 너무 별로예요

gregory

2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 19일
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

2/10 - 너무 별로예요

Patricia

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Made reservations here only to get there at 4am to be told that my driver license doesn't match the last name so they can't rent the room . Even though I'm a Wyndham member I'm livid so I will not be renting from that property anymore I won't even go to it and I will not recommend anyone else to go to it tired driving that long of a way only to be turned around after making reservations earlier that day and I still have to go through changes as if I just drove up and walked in and asked for a hotel room 🧐☹️
2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 19일
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

2/10 - 너무 별로예요

Taylor

2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 19일
Thanks for your review, we will continue to strive and get better in serving our guest in a comfortable and affordable enviromint, I will share your review with my staff and team.

10/10 - 훌륭해요

Gabriel

2023년 7월에 1박 숙박함
답변 제공: Mgr 님, 2023년 9월 7일
Hello Gabrielthank you for your reviewPleasant travels

4/10 - 별로예요

Samuel

2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 - 너무 별로예요

Monica

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
the gentleman at the entrance was helpful but the reason I left 2 hours later was gunshots right outside parking area made me get up from my sleep and keep going.
2023년 7월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

6/10 - 괜찮아요

Robert

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Had to change rooms due to a dripping A/C unit that saturated the carpet. Otherwise, acceptable for a solo, seasoned traveller.
2023년 6월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I booked online. I drove 13 hours to the hotel. They told me they were full even though I showed them my reservation number. They turned me away and assured me I wouldn’t be charged. They still charged me the next morning. Since they told me they were full they had no receipt or copy of my DL so my travel card covered me. They never returned my multiple voicemails about the charge.
2023년 6월에 2박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 - 너무 별로예요

antonio

2023년 6월에 4박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 - 너무 별로예요

Heather

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The door had been kicked in and would not close all the way. The faucet was missing in the bathroom. The lights did not work. There were holes in the ceiling stuffed with toilet paper. Cigarette burns in the bedding, a hole in the mattress. The non-smoking room smelled of smoke. There were vagarants all over the hotel. Management refused refund. I booked for 3 nights, and barely stayed one.
2023년 6월에 3박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

2/10 - 너무 별로예요

Murat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the worst place I have ever seen. Every corner of this hotel is dirty. Pillows, sheets, walls, bathroom. There are bugs everywhere. And they are not even refunding the money. The parking lot is full with some people doing illegal business. How can this place be in expedia? How is it in this level? Very disapointed with Expedia, very.
2023년 6월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

10/10 - 훌륭해요

Thomas

2023년 6월에 1박 숙박함
답변 제공: Allen 님, 2023년 7월 12일
Thanks for you review, I will be sharing your concerns with my staff and team so that we can improve services to guest like yourself.

6/10 - 괜찮아요

David

별로예요: 청결 상태
Ok for 1 night. However, dirty floors and furniture.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 28일
Hi David,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Joseph

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They required a cash deposit which meant I had to leave to go get cash. The table and desk were broken. I think there was an ass print on the desk that was still wet. There were panties in the bathroom No fridge and ice machine broken. But it was $40 so I got pretty much what I expected.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 28일
Hi Joseph,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6