Dear Guest,Delighted to hear about your exceptional experience with our team. Thank you immensely for your glowing 5-star rating and kind words! We're thrilled to have been of assistance during your stay. Looking forward to welcoming you back soon!

Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.uest,

Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

Dear Guest,Thank you so much for your kind words and 5-star rating! We're delighted to hear about your positive experience with our staff, especially Kiki. We're committed to providing excellent customer service, and we appreciate your recognition. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

Dear Guest,We sincerely appreciate your generous 5-star rating and the time you took to share your positive experience with us. Your kind words regarding our staff's friendliness, patience, and understanding in resolving the issue are truly valued. Your feedback is significant to us, and we eagerly anticipate the opportunity to continue providing excellent service to you in the future.

Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

Dear Guest,Thank you for sharing your thoughts! We're delighted you enjoyed your stay, but we apologize for the service lapse. Please provide more details about your concerns so we can make the necessary improvements. We're committed to ensuring the rest of your stay exceeds expectations and look forward to serving you better in the future.

Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

Dear Guest,We appreciate your 8 out of 10 rating and value your feedback. Our commitment is to consistently provide delightful facilities and services. We apologize for any inconvenience you experienced, and please know that your concerns have been acknowledged and shared with our team for improvement. We sincerely hope for another opportunity to enhance our services and better serve you in the future.

Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Guest,Thank you for your 4-star rating and feedback! We're glad you had a pleasant stay, and we appreciate your kind words about Keethri. We'll take note of your comments about cleanliness to ensure a better experience in the future. We're pleased to hear you found our ADA-accessible room spacious and well-equipped. We look forward to welcoming you back soon!

Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

Dear Guest,On behalf of our entire team, we thank you for choosing our hotel and appreciate your insights regarding the service provided by the staff. Thank you for the 5-star rating. We would love to have the opportunity to provide you with an even better experience on a future visit.

Dear Guest,We apologize for your disappointing experience at our hotel. Your feedback is invaluable to us, and we deeply regret the inconveniences you faced during your stay. We take these concerns seriously and are investigating the issues you've raised, including the room downgrade, maintenance problems, cleanliness, and service quality. However, Our policy requires a 75 for pet policy charges and a 25 deposit is an incidental deposit that you receive once you check out. It is stated at the hotel and on the website as well. So we apologize if you missed them during the booking. We're actively working to rectify these issues to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

Dear Jasmine we are very sorry that we didn’t reach your expectations but will surely take the feedback and try to improve the standards for the guest. Please accept our apologies and will surely improve the experience when we expect on your next visit

Dear Guest, We are sorry for not meeting your expectations. Our housekeeping team works hard to keep the entire hotel clean and up-to-date. However, we are sorry if they missed catching the areas you mentioned. We have shared your remarks with the team to review the room and take action accordingly. Also, we regret learning that our front desk staff member was unavailable during the time mentioned. Please accept our apologies for any inconvenience or frustration this may have caused you. We will look into what transpired so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area.Sincerely,Hotel Management

Dear Mike, We are sorry about your experience at our hotel and understand the frustrations it must have caused you. You could not stay with us this time, but we invite you to do so whenever you return to our area. It's good to know that Expedia resolved your concerns. Sincerely,Hotel Management

Dear Sherman, Thank you for your recent stay with us. We appreciate your remarks about your concerns with our property and grounds. While our team works hard to ensure a great experience at our hotel, both inside and outside, we take comments like yours seriously as we always want to improve our guest experience. We apologize for any inconvenience caused and hope you will stay with us again so you can see we are committed to providing a clean and comfortable home away from home for our guests. Sincerely,Hotel Management

Dear Gene, Thank you for your review. We strive to provide excellent hospitality to our guests; therefore, we apologize that this was not your experience. Your feedback is valuable to us, and we will use it to improve the experience for future guests. We hope you will give us another chance to demonstrate this was an isolated incident. Thank you.Sincerely,Hotel Management

Dear Becky, We appreciate you choosing us. We are sorry for the inconvenience you experienced during your stay. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We have also noted your comments regarding maintenance and will address them appropriately. Thank you for staying with us, and we wish you all the best for your future travels.Sincerely,Hotel Management

Dear Lesa, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

Dear Donnie, Thank you for reviewing your recent visit to our hotel. We are happy to read our convenient location served the purpose of your visit. However, we are very sorry for not meeting the high standards you have come to expect from us. The problems you described are unacceptable and not representative of our usual service. Therefore, we will review your concerns with our housekeeping team to address this and ensure future guests do not encounter such issues. We appreciate you bringing this to our attention, and we hope you will allow us another opportunity to redeem your confidence in us.Sincerely, Hotel Management

Dear Kate, Thank you for sharing your feedback. We continually strive to provide services and accommodations beyond our guests' expectations. Therefore, please accept our sincere apologies for failing you. We will review your concern with our associate to see what went wrong and ensure we are well-poised to serve you better moving forward. We hope you will try us again next time you revisit our area, as we would welcome the opportunity to make this up to you.Sincerely,Hotel Management

Dear Crystal, Please accept our sincere apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. Therefore, we will review the issues you described with the concerned associates to take the necessary measures and ensure we always provide the high levels of service our guests should always expect from us. We appreciate your valuable feedback as we are committed to improving our services and accommodation. We hope you will give us another chance and try us again so we can redeem your confidence in us.Sincerely,Hotel Management

Dear Whitney, Thank you for evaluating your visit to our hotel. Our goal is to provide a clean and hospitable environment for our guests. Therefore, we sincerely apologize for failing to meet the high standards you should always expect from us. Although this does not change what has transpired, we will share your valuable feedback with our housekeeping and hospitality teams to ensure our guests receive the seamless stay they deserve moving forward. We truly appreciate your comments as it helps us improve our hotel. We hope you will consider choosing us again next time you revisit Little Rock so we can make it up to you.Sincerely, Hotel Management

Dear S, Thank you for staying at our hotel and for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us, and we are sorry you were unable to enjoy your stay. We hope we will have another occasion to exceed your expectations and welcome you back soon.Sincerely,Hotel Management

Dear Jacqueline, It is disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We do not entertain any illegal activities in and around our hotel. Please accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

Dear Shantay, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management

Dear Kendall, Please accept our sincere apologies for not meeting your expectations, and we regret any frustration and inconvenience this caused. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We hope to make it up to you on a future visit.Sincerely,Hotel Management

Dear bruce, Thank you for being our guest. We apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will return so we can have an opportunity to provide you with a better experience.Sincerely,Hotel Management

Dear Amy, Thank you for sharing feedback about your recent visit. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness for all, so your feedback is shared with our housekeeping team. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, Hotel Management

Dear jeffery, please accept our apologies for the frustrations you experienced due to not receiving the room you requested. We do try to honor these requests; however, there are times when guests extend their stay, making these rooms unavailable. Furthermore, we are sorry that you were unaware of our deposit policy and apologize for the inconvenience caused during check-in. We also want to reassure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity in the future.Sincerely,Hotel Management

Dear Varun, thank you for choosing our hotel. We were sorry to read about your experience and apologize for the inconvenience caused. We want to reassure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity in the future.Sincerely,Hotel Management

Dear Rico, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and things where we can improve. Even though our guest rooms are smoke-free, we occasionally have violators of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Furthermore, our staff's top priority is to provide a clean environment for our guests, and we are sorry that this did not happen during your stay. We also want to reassure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. We appreciate your patience and hope you will accept our apologies.Sincerely,Hotel Management

Dear Earnestine, please accept our apologies for any inconvenience caused by the mentioned issues. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We have shared your feedback with our Housekeeping team so these issues do not happen again. Thank you again for your candid feedback; we cannot improve without it. We look forward to having you with us again so we can provide you with the flawless stay you deserve.Sincerely,Hotel Management

Dear Ray, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management

Lisa, thank you for taking the time to review our hotel. We regret not meeting your expectations and apologize for the concerns you had with your guest room. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management

Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests, and our top priority is to take care of them. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will return so we can have an opportunity to provide you with a better impression. Sincerely, Hotel Management

Thank you for sharing your review and being our guest. We are happy your overall experience was pleasant, and you were impressed with our courteous associates, but we want to apologize for any concerns which kept it from being perfect. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience this caused. It was our pleasure to host your visit. We look forward to serving you again soon. Sincerely, Hotel Management

Alyssa, thank you for choosing our hotel and taking the time to share your concerns. We apologize for the maintenance and cleanliness issues you faced with the room assigned to you. Please be assured that we will discuss your feedback with the appropriate teams in an effort to better our accommodation going forward. If you should have any concerns during a future visit, please feel free to reach out to our front desk. We always want to resolve any issues while you are here. We understand the frustration caused and are grateful for your patience. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management