로비 좌석 공간
예약 가능 여부 확인

햄프턴 인 & 스위트 바이 힐튼 웨스트 리틀 록 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 바이 힐튼 웨스트 리틀 록
1301 S Shackleford Road, Little Rock, AR

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 608개" "
평점 8 - 좋아요. 1003개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 66개" "
평점 4 - 별로예요. 1003개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 25개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Danielle

2024년 4월에 2박 숙박함
답변 제공: Cblazer 님, 2024년 4월 17일
Thank you for your rating! We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

David

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have liked a fan to sleep with.
2024년 4월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 4월 16일
Thank you for staying with us! We hope to see you again soon!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good part of town…clean and convenient to shopping and war memorial
2024년 4월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 4월 15일
Thank you for your review, we appreciate your business! Hope to see you again soon.

10/10 - 훌륭해요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will stay whenever I'm in Little Rock.
2024년 4월에 2박 숙박함
답변 제공: Cblazer 님, 2024년 4월 11일
We love to hear you enjoyed your stay! We hope to see you again soon.

8/10 - 좋아요

Darshit 님, Ypsilanti

연인과의 여행
No issues with our stay.
2024년 4월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 4월 11일
We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Kimberly F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 3월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 4월 2일
Thank you for your review! We look forward to seeing you again in the future. Have a great week.

10/10 - 훌륭해요

Raluca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 3월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 3월 25일
Thank you! We hope to see you again soon!

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean, Breakfast was delicious, area seems safe and good part of city
2024년 3월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 3월 19일
Thank you for your review, we appreciate your business and hope to see you again soon!

8/10 - 좋아요

Stephanie 님, Olathe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pleasantly beyond satisfied with our room.
2024년 3월에 2박 숙박함
답변 제공: Cblazer 님, 2024년 3월 12일
Thank you for your review, we appreciate your business and hope to see you again soon!

6/10 - 괜찮아요

Deborah

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property was renovating...which makes it unsafe in several areas. Only ONE ELEVATOR made it so time consuming especially when arriving and wanting only to get to your room asap. The front desk guy was great! Exceptional customer service and very kind. Breakfast needs to be hot. Hard BOILED eggs goes without saying should be HOT. They were refrigerator cold.
2024년 3월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 3월 9일
Thank you for your review. We are currently renovating the fireplace and can assure you it is blocked off to ensure the safety of our guests. We do have two elevators one located in the back of the building and apologize if you were unaware of this. We have reviewed the concern of the hard-boiled eggs and can confirm they are to be served cold. We hope you have a wonderful day and safe travels.

10/10 - 훌륭해요

Lora

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, welcoming staff.Clean environment.
답변 제공: Cblazer 님, 2024년 2월 7일
We are thrilled to hear you enjoyed your stay with us! We hope to see you again soon.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 2월 3일
Thank you for your rating, we appreciate your business! Come back to see us again soon.

10/10 - 훌륭해요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice indoor pool
2024년 1월에 2박 숙박함
답변 제공: Cblazer 님, 2024년 1월 28일
Thank you for your review, we are thrilled to hear you enjoyed your stay with us! We hope to see you again soon.

6/10 - 괜찮아요

Kenyetta

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property was under renovation. Very unattractive entrance.
2024년 1월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 1월 21일
Thank you for your feedback. We are currently renovating the lobby and hope to have this completed in the upcoming week. We had some winter weather that extended this project. We are happy to see the staff still took great care of you during your stay with us.

10/10 - 훌륭해요

Leslie

2024년 1월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 1월 19일
Thank you for your rating! We appreciate you and hope to see you again soon.

8/10 - 좋아요

Brittany

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Renovations were going on . Parking was very limited
답변 제공: Cblazer 님, 2024년 1월 8일
Thank you for your review, we apologize parking was limited. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

6/10 - 괜찮아요

Regina

별로예요: 직원 및 서비스
Very underwhelmed
We were greeted by a construction zone at the hotel on 1/6/24. There was not a heads up that this would be the case. We could not use the front entrance, the lobby or the food area. We had to enter through a side door and use one tiny elevator as the other was blocked off. The carpet in the room was in desperate need of cleaning. The towels and sheets were clean as well as the parts of the floor that was not carpeted. We saw one staff member when we checked in at 10:00 pm and he was not very friendly. We won't be back.
2024년 1월에 1박 숙박함
답변 제공: Cblazer 님, 2024년 1월 8일
Thank you for your review, we apologize your stay was less than pleasant. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

4/10 - 별로예요

LUKE

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Construction mess
Not so great. Hotel is under construction. Bed seemed very uncomfortable.
2024년 1월에 2박 숙박함
답변 제공: Cblazer 님, 2024년 1월 8일
Thank you for your review, we apologize the bed was not to your standard. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

2/10 - 너무 별로예요

Barbara 님, Houston

출장 여행, 가족 여행
It was under construction which was unknown to us. The noise, dust and inconvience of having to go outside to use the elevator was unexceptable to us. My husband had surgery while we were there and due to the problems we had to check out and drive 2 1/2 hours home.
2024년 1월에 2박 숙박함
답변 제공: Cblazer 님, 2024년 1월 8일
Thank you for your review, we apologize the dust was heavy the day of your stay. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 12월 27일
Thank you! We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Mark

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was clean and quiet! I slept so well it was Quiet!
2023년 12월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 12월 5일
Thank you for your review, we love to hear you had a great experience. We hope to see you again soon!

10/10 - 훌륭해요

Glendetta

2023년 12월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 12월 27일
Thank you! We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Catherine

2023년 12월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 12월 27일
Thank you! We appreciate your business and hope to see you again soon!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 12월 5일
Thank you for your rating, we appreciate it! We hope to see you again soon.

8/10 - 좋아요

Raymond

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the property itself they were burning timber next to motel.
2023년 11월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 12월 2일
Thank you for your review, we appreciate it! They should be done with their project soon. We hope to see you again in the near future.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 11월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 12월 2일
Thank you for your review, we greatly appreciate your business and hope to see you again soon!

8/10 - 좋아요

Peggy

2023년 11월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 12월 27일
Thank you! We appreciate your business and hope to see you again soon!

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and spacious. The outside of the Hotel did not look great but the inside was very nice.
2023년 11월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 11월 13일
Thank you for your review, we hope to see you again soon.

8/10 - 좋아요

Todd Eudan Moore

2023년 11월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 11월 27일
Thank you for your review, we greatly appreciate it! We hope to see you again soon!

8/10 - 좋아요

Rhonda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great selection for breakfast. The room was very clean and spacious. Nice and quiet on the 4th floor. The only thing I can complain about was insufficient parking around the front.
2023년 10월에 4박 숙박함
답변 제공: Cblazer 님, 2023년 10월 30일
Thank you for your review, we appreciate it. We love to hear it was a quite stay. We hope to see you back with us next time you are in the Little Rock area.

10/10 - 훌륭해요

Gisela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 27일
Thank you for your rating, we appreciate it! Hope to see you again soon.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel. Good breakfast. Courteous staff.
2023년 10월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 10월 23일
Thank you for your review. We love to hear you enjoyed the hotel and your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Micki

2023년 7월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 11월 13일
Thank you for your rating, we appreciate it! Hope to see you again soon.

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 편의 시설/서비스
The size of the room. The friendly staff. Nice choices at breakfast.
2023년 10월에 3박 숙박함
답변 제공: Cblazer 님, 2023년 10월 18일
Thank you for your review! We love to hear you enjoyed your stay and hope to see you again soon. Safe travels always!

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
sleep
no alarm clock, pillows were small
2023년 10월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 18일
Hi James, Thank you for your feedback. Alarm clocks are no longer a standard for hotel rooms and we hate to hear you did not enjoy our pillows. We hope you enjoyed the rest of your stay and will return next time your travels bring you to the Little Rock area.

10/10 - 훌륭해요

Diamond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 17일
Thank you for your rating! We appreciate it and hope to see you again soon.

10/10 - 훌륭해요

Genevieve

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Convenient location
2023년 10월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 15일
Thank you for your review, we appreciate it! Come see us again soon.

10/10 - 훌륭해요

zedrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 10일
Thank you! Come see us again soon.

10/10 - 훌륭해요

Rachael 님, Omaha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel always stay here when in little rock
2023년 10월에 3박 숙박함
답변 제공: Cblazer 님, 2023년 10월 9일
We love to hear you had a great stay! We hope to see you again soon.

10/10 - 훌륭해요

Tori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 2일
Thank you for your rating, we appreciate it! Hope to see you again soon.

10/10 - 훌륭해요

Chris L

2023년 9월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 10월 15일
Thank you for your rating, we appreciate it! Come see us again soon.

8/10 - 좋아요

Ryan

2023년 9월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 9월 21일
Thank you for your rating! Come see us again soon.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was clean. When I walked in the room and saw my across the tv I felt welcome and special. Will be staying again soon
2023년 9월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 9월 18일
We are thrilled to see you enjoyed our updated tv's. We hope to see you again soon!

8/10 - 좋아요

Cynthia D

2023년 9월에 6박 숙박함
답변 제공: Cblazer 님, 2023년 9월 15일
Thank you for your rating, we appreciate it! We hope to see you again soon!

10/10 - 훌륭해요

Janet

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
A
2023년 9월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 9월 14일
Thank you for your rating!

8/10 - 좋아요

Cedric

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were short staffed, but overall the stay wasn't bad. The room was clean and the beds slept comfortably. The breakfast was acceptable, nothing fancy or overly delicious, but adequate for putting something on your stomach. We felt safe in the area. The hotel was near a lot of eating/shopping places. We were just mins away from a Walmart.
2023년 9월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 9월 10일
Thank you for completing our survey, we greatly appreciate it! We love to hear you had a great stay and hope to see you back with us in the future. Thank you again and have a wonderful week!

10/10 - 훌륭해요

William S

2023년 8월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 8월 25일
Thank you for your rating! Hope to see you again soon!

8/10 - 좋아요

DONALD

좋아요: 숙박 시설 상태 및 시설
Upon arrival I had to park in the rear of the building due to the resurfacing of the parking lot going on. I had to enter through the back door and walk the long hallway to reach the lobby to check in. I had recent surgery on one foot and stress fractures in the other leg, the long walk was a little difficult. The handicap bathroom in the room needs to be cleaned better and updated. The fold up seat in the tub had dirty used wash rags left on it, wasn’t noticeable until the seat was folded down. The caulking around the bottom of the toilet and around all the areas of the tub looked worn out and as if a child had applied it. The ironing board was very very small, had to place it on top of the cabinet / desk to iron. The 2 elevators were located at the very ends of the hallway and not in the middle as expected. There was a ice machine on the floor that worked, but no vending, I guess that they wanted you to buy their products from the lobby store. I got a cup of coffee from their 24 hour coffee bar in the lobby and found it to be cold. My advice to employees is to not be on your personal cell phone in view of your customers. I always stay at a Hampton when I travel, this one sure fell short of my expectations. One last note, the area is very busy and I would not recommend for walking. You definitely have to drive for shopping and dining.
2023년 8월에 2박 숙박함
답변 제공: Cblazer 님, 2023년 8월 23일
We apologize the parking lot resurface was an inconvenience to you. We have since completed this and again apologize for the inconvenience. We will be sure to address the maintenance and cleanliness items with each department and can assure you that will not be an issue in the future. Thank you for your review and we hope you will continue to choose Hilton hotels.

10/10 - 훌륭해요

Tamara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
well maintained
2023년 8월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 8월 23일
We love to hear you had a great stay! We hope to see you again soon.

8/10 - 좋아요

Cody

2023년 8월에 1박 숙박함
답변 제공: Cblazer 님, 2023년 9월 10일
Thank you for your rating! Come see us again soon.