로비

마이크로텔 인 앤드 스위트 바이 윈덤 콘웨이 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 378개" "
평점 8 - 좋아요. 1000개 이용 후기 중 350개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 141개" "
평점 4 - 별로예요. 1000개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 60개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jovita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was greeted by Melissa at the front desk. She made my check in very easy. She told me that she was glad we chose their hotel.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Jovita, We are delighted to hear that Melissa provided you with a smooth check-in experience and a warm welcome. Our team takes pride in ensuring guests feel valued during their stay. We hope you had a comfortable and enjoyable time at our hotel.

2/10 - 너무 별로예요

Valeria

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The smell was awful on the entire floor we stayed on. We had 2 rooms and had to go to Walmart to get febreeze spray and candles to help with the smell. We won't be staying there again. It's unfortunate because we travel to Conway several times a year. We will be going back to Fairfield Inn on our next trip
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Valeria, We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously and will address the issue with our team. Your loyalty is important to us, and we hope you might consider staying with us again in the future. Thank you for sharing your concerns.

10/10 - 훌륭해요

Daniel 님, Orange

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Daniel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. We strive to provide exceptional service to all our guests, and it’s great to know that we succeeded in meeting your expectations. We hope to welcome you back again in the future for another fantastic stay.

6/10 - 괜찮아요

Terry

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The heater in the room was loud.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Terry, Thank you for your feedback regarding the loud heater in your room. We apologize for any inconvenience this may have caused during your stay. We understand the importance of a quiet and comfortable environment for our guests and will address this issue with our maintenance team to ensure it is resolved in a timely manner.

10/10 - 훌륭해요

Jhon

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Jhon,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a great experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Madilyn

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Madilyn, We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns about your stay, please don't hesitate to reach out to us directly so that we can ensure a better experience for you in the future. Thank you.

2/10 - 너무 별로예요

Jared

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Jared,We're sorry to hear that you had a disappointing experience during your stay. We would appreciate if you could kindly reach out to our hotel directly to share any specific feedback you have, so that we can better understand and address the issues you encountered.

10/10 - 훌륭해요

Joanie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Joanie,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future for another fantastic stay.

4/10 - 별로예요

Robert

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Robert, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to us directly with any feedback so that we may address and resolve any issues. We value your satisfaction and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Trevon

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10⭐️
답변 제공: Manager 님, 2024년 2월 8일
Hello Trevon,Thank you for rating us a perfect 10! We're thrilled to hear that you had an exceptional experience during your stay with us. We appreciate your positive feedback and hope to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Debra,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience during your time with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

Claudia

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I would not go back
They should improve their facilities. I paid for a 3 star hotel and it doesn't even get to 2
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Claudia,We apologize for any inconvenience you may have experienced during your stay. Our team is constantly working on improvements to ensure guest satisfaction. We appreciate your feedback and will take it into consideration for future enhancements.

10/10 - 훌륭해요

Maria

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Maria,We are delighted to hear that you enjoyed your stay with us! We strive to provide exceptional service and create memorable experiences for our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

Owen

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Owen,Thank you for choosing our hotel for your stay and for giving us a 5-star rating! We are thrilled to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 - 훌륭해요

David 님, Casa Grande

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed multiple times with Microtel and are always satisfied.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello David,Thank you for your continued loyalty to Microtel and for taking the time to share your positive experience! We are thrilled to hear that we consistently meet your expectations during your stays. We appreciate your support and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Stephanie,Thank you for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to hear that you had a wonderful stay at our hotel. We strive to provide exceptional service and a comfortable atmosphere for all our guests. We hope to have the opportunity to welcome you back in the future for another excellent stay.

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo bueno
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Beverly,¡Nos alegra saber que tu estadía en nuestro hotel fue excelente! Nuestro equipo se esfuerza por brindar un servicio de calidad y hacer que nuestros huéspedes se sientan cómodos. Siempre estaremos aquí para recibirte con los brazos abiertos en tu próxima visita. ¡Te esperamos!

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo cerca, muy amable el personal
2023년 10월에 7박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Beverly,¡Gracias por compartir tu experiencia con nosotros! Nos complace saber que encontraste nuestra ubicación conveniente y que nuestro personal hizo tu estadía agradable. Esperamos poder darte la bienvenida nuevamente en el futuro.

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe quiet
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Bonnie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be safe and quiet during your stay. Providing a peaceful environment is one of our top priorities, and we're glad we met your expectations. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Frederick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
All good except all the curbs that mold the property's parking areas. Overkill on that.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Frederick, Thank you for sharing your feedback regarding the curbs in our parking areas. We appreciate your input and will certainly take note of your comment for future improvements. We strive to provide a comfortable and enjoyable experience for all our guests and will continue to make enhancements based on valuable feedback such as yours.

8/10 - 좋아요

Luis E

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs better breakfast
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Luis E,Thank you for sharing your feedback about our breakfast. We appreciate your input and will take it into consideration as we continually strive to improve our offerings. Your satisfaction is important to us and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Klayton

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Klayton,Thank you for your amazing rating! We strive to exceed expectations and provide the best possible experience. We can't wait to welcome you back soon!

6/10 - 괜찮아요

Dena

좋아요: 직원 및 서비스
I liked the staff but the room wasn't as clean as it should have been
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Dena, Thank you for your feedback. We apologize for any inconvenience caused. We will share your concerns with our housekeeping team to ensure better cleanliness in the future.

8/10 - 좋아요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for the money.
Very clean. Friendly staff. Hotel seemed to be well maintained. Room was a little small but we weren't in it that much, so this was not an issue. Would have enjoyed some eggs at breakfast otherwise it was good. Good value for the money. Would stay again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello karen,Thank you for your feedback! We're glad you found our hotel clean and well-maintained. We appreciate your comment about the room size and breakfast options. We hope to welcome you back soon for another enjoyable stay!

8/10 - 좋아요

Steph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was ok
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Steph,Thank you for your feedback! We strive to provide a satisfactory experience for all our guests.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price!
Property is fairly recently renovated & clean. Staff was super friendly. Breakfast was lacking any protein & not diabetic friendly.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Dear Guest,Thank you for your feedback. We appreciate your kind words about the clean property and friendly staff. We apologize for any inconvenience caused by the breakfast, and we will take your comments into consideration for improvement.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really the only issue was with limited parking. We will definitely be staying here again
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Karen,Thank you for your feedback! We apologize for any inconvenience caused by the limited parking and appreciate your loyalty. We look forward to welcoming you back on your next stay!

8/10 - 좋아요

Jeramya

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Jeramya,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are delighted to hear that you enjoyed your stay overall. Should you ever decide to visit us again, please don't hesitate to reach out so we can ensure an even more satisfactory experience next time.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, friendly staff, comfortable bed. I'd stay again!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Julia,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and bed. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'd stay her again in a heartbeat.
We arrived at 10pm room was ready. Very clean. Very nice. Hotel front desk was awesome. Nice simple breakfast, pancakes, cereal, yogurt, and toast or bagel. Simple but clean and nice.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Jeff,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and comments about our front desk. Please do come see us again.

10/10 - 훌륭해요

Tonya L 님, White Oak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was so convenient , nice and friendly staff! Very clean!!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Tonya L,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 - 훌륭해요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hi Jacob,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Bronwyne

연인과의 여행
좋아요: 직원 및 서비스
Very nice staff! Clean but outdated.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hi Bronwyne,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 - 훌륭해요

Dianne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms and property! Easy check in through Expedia and staff were super friendly! Will stay again when in the area!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Dianne,Know that your voice is of tremendous importance to us and we value your comments about our staff and your insights regarding our area. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 - 좋아요

Walter

연인과의 여행
좋아요: 직원 및 서비스
Slight sewer smell in bathroom.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hi Walter,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk gal so kind and fun. Room clean, nice gym equipment. Would stay again
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello John,Thank you for taking the time to share. We appreciate your feedback regarding our front desk and your comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Chris,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant atmosphere. Clean and fresh room.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 12일
Hi William,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Raul

별로예요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Raul,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Geoff

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Geoff,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Margaret L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and managers. Clean, comfortable beds, great price.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hi Margaret L,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 - 훌륭해요

Roberta

좋아요: 편의 시설/서비스
Clean, quiet, and close to stores and shopping centers.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hi Roberta,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

10/10 - 훌륭해요

Jason

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a convient spot off the highway.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hi Jason,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

8/10 - 좋아요

Madison

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Madison,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

KATHY

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello KATHY,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was neat and tidy
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Sharon,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay very clean
2023년 8월에 10박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Hello Joseph,It means so much to have earned your business. We appreciate the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Sheri

가족 여행
좋아요: 편의 시설/서비스
The staff was wonderful and the property was beautiful
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hello Sheri,We appreciate that you've taken the time to share with us regarding our staff as well as our property. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - 훌륭해요

Erin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff & clean!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Erin,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. Please do consider us again on your next visit to the area.

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.