숙박 시설 정면 - 저녁/밤

M 스타 호텔 리틀 록 여행 후기

2 out of 5
M 스타 호텔 리틀 록
1010 Breckenridge Dr, Little Rock, AR

이용 후기

5.8
평점 10 - 훌륭해요. 151개 이용 후기 중 27개" "
평점 8 - 좋아요. 151개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 151개 이용 후기 중 27개" "
평점 4 - 별로예요. 151개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 151개 이용 후기 중 42개" "

5.6/10

청결 상태

6.6/10

직원 및 서비스

3.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
There was a fire on the 3rd floor. We had to evacuate and was unable to stay. They gave everyone 15 minutes to get their belongings and find a place to stay.
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Had to rush out because of the fire hope they open up again soon
2019년 7월에 1박 숙박함

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I won’t be coming back
The photos are old and out of date. The building is now orange and the building smells like smoke. The bedding was stained and one day I pulled the sheets back and there was a wrapper for a cigarillo. We didn’t have them clean one day but asked for towels and we were given one bath towel and two hand towels. So not even enough for the two of us.
2019년 7월에 4박 숙박함

8/10 - 좋아요

Whitney

별로예요: 청결 상태, 직원 및 서비스
2019년 7월에 7박 숙박함

10/10 - 훌륭해요

Gina

좋아요: 직원 및 서비스, 객실의 편안함
I actually enjoyed it here. The guy at the desk was very kind and helpful. Not the cleanest place but there's no bed bugs and the airconditioner was very cold and had huge tv. I'll stay again
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good Bang For My Buck
The staff is helpful and friendly. Also u can't beat the price for the location. Location is Great..
2019년 6월에 2박 숙박함

4/10 - 별로예요

Brenda

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
1 star hotel
We had to plunge our own commode.The headboard was sitting on the floor.Check in clerk was rude.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

Steven

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely horrible service. There was only one person working the front desk. The whole hotel smelt like cigarettes. Our sheets were dirty, the carpet in the hallways were stained. Mold all around the tubs and water damage on the ceiling above our bed. Gross place.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

Elayne

별로예요: 직원 및 서비스
Would not recommend
We didn’t end up staying there due to they were only taking cash payments and did not do anything to compensate and sent us away.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsatisfactory
When looking up the hotel I thought I was going to be staying in a nice room and nice area. I was totally wrong. The pictures on the website is nothing compared to your stay. The room was not very clean, there was nats and flies everywhere. The bathroom had wholes in the walls and there was mold on the shower curtain. Most of night there was loud noise and banging continue from the room next door, unable to get any rest.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

Kalvin

You got to pay for what you want.2
Great price online. Stayed three nights in a row and one of the nights that I stayed, which was the second night to be exact. My second night I decided to eat in the bed and wasted spaghetti sauce on the bed spread. Third night same lovely stain so yes they’re the best hotels we can find. If You like taking poops and there’s no tissue in the tissue holster; come to the M star hotel, owned be Indians. Not the “Native”
2019년 5월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They are doing some remodeling the rooms were very clean I loved how fresh our sheets smelled although they had a couple stains definitely not bothersome! I've stayed there over the past year several times, only thing is at times it can be noisy other than that it's very decent for the price.
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Price was great. Bed was comfortable. Convenient location. Staff was ok. In all the place is in serious need of upgrades. You get what you pay for.
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There's really nothing unique about it. The hotel looked horrible. My room smelled horrible and the window was busted from I don't know what. The light in the bathroom wouldn't work half the time and the room smelled awful. I was very disappointed in my stay.
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures are NOT accurate!!! Every where on the premises it stated DRUG FREE ZONE! The place stunk! The room was horrible the bedding had stains it looked like the guest were actually NOT guest but residents of this place! I saw drug deals being made in the parking lot and woman taking different men to her room at different times as if she was working out of the room!!!This place was disgusting! Cigarette burns all Over the furniture! The windows where not even placed correctly the air was coming in! I would slept in my car than to stay here ever!!!!
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel needs completely gutted and start all over police squad car there when we arrived another one when we left
2019년 4월에 2박 숙박함

4/10 - 별로예요

Tonya Y

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Inexpensive but never again!
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Everett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was fanatics and happy to had watch game of the throne season 7 this directv satellite in this hotel. Loved it so cheap hotel.
2019년 4월에 1박 숙박함

4/10 - 별로예요

Teresa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People getting arrested in parking lot,people smoking in the hallways, the person at the front desk told me to put a towel under the door to block the smoke.
2019년 4월에 1박 숙박함

4/10 - 별로예요

Phillip

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

Tiffani

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty
Hotel was filthy. Won’t stay here again.
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Well lite. Good cameras. Close to everything. Staff was friendly. Nice room.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: Dee Dinu 님, 2019년 4월 4일
We are happy to hear you had a pleasant stay with us. We thank you for your feedback and hope to see you again.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for
For starters I completely understand renovations but the mirror was on the wall and there was no matter protector on the bed just straight mattress and fitted sheet. Then the tv didn’t work the front desk person came to fix it 5 mins later it wasn’t working again I had to call 3 times then she gave me directions on what to do if it happen again .. which was each time I turned the channel . Then the key kept describing itself or it was the door either or the front desk person had to come up each time to open the door .. upside is it was quite and the front desk agents where pleasant to deal with
2019년 3월에 3박 숙박함
답변 제공: Dee Dinu 님, 2019년 3월 30일
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Please give us another chance to serve you better.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
absolutely a dump. stank. was dirty. nothing was clean. worse place i have ever stayed
2019년 3월에 1박 숙박함
답변 제공: Dee Dinu 님, 2019년 4월 4일
Dear Guest, We apologize you had to face these issues during your stay. We will work harder to make sure it doesn't happen again.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 편의 시설/서비스
No Room key service and this property is repairing.
2019년 3월에 1박 숙박함
답변 제공: Dee Dinu 님, 2019년 3월 16일
Thank you for providing your feedback and letting us know about this issue, Our entire team apologizes for that consequences happened while you were on property it was due to electricity blackout, which made our key machine down, Hope you visit us next time as now we are back on track.

4/10 - 별로예요

Shaun

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
currently doing construction
They Are currently doing construction and so they have stuff everywhere all over the place in the hallways it’s horrible
2019년 2월에 1박 숙박함
답변 제공: Dee Dinu, GM 님, 2019년 2월 26일
Dear Shaun, Wish we could have improved it a stay for you. We are attempting to wrap up on the remodel/beautification work on the rooms. Expectation you will give us another attempt.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is not ran properly. They have a very rude male receptionist who I had problems with for almost a year on and off at this property. Manager never did anything. He was also a theift and would go into residents rooms unannounced. He told my boyfriend personally he was going to steal his game system at one point. The frmaie employee who works nights is the one who knows more about the business than the owners and was a great employee! The only good thing about staying there.
2019년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Dee Dinu 님, 2018년 12월 19일
Would like to appreciate on behalf of our management team for your feedback - Management

6/10 - 괜찮아요

Ella

별로예요: 직원 및 서비스
2018년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
The room was disgusting. They had cigarettes and ashes all over. Sheets stained. And it smelled bad. The smell of marijuana was all over. And there was people that stood outside at night that looked suspicious and went up and down the halls.
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

Latrice 님, Little rock

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Moved to 3 different rooms because each one was dirty
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Tammera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work
Excellent for out of town workers
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Tammera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work
Great location for out of town workers. Great restaurants nearby, right off the interstate. Clean and friendly.
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

kristy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare
Needles all over the floor no smoke detectors
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Melanie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk agents was arguing and about to fight
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Gary

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
They are very unprofessional at night time. I was chased by someone with a gun on the first floor and the lady working the frontdesk was paid to give someone the key to my room
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at this hotel is terrible. Someone paid the worker at the front desk to get a key to my room. And none of the other workers didnt want to call the manager so i can make a complaint
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Earl 님, Dallas

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So Trashy:... hood alley and drugs everywhere..........
2018년 9월에 2박 숙박함

2/10 - 너무 별로예요

Otia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsatisfied
Poor customer service. Dirty room, carpet, sheets, comforter, and walls. The hallways was HOT. Ceiling particles was falling on the floor in both rooms my parents were in.
2018년 9월에 2박 숙박함

2/10 - 너무 별로예요

Paula 님, little rock, Arkansas

Disappointed
Bathtub/shower had hair in it. There was mold on the ceiling above the tub and obvious water damage. No fridge or microwave in the room. No continental breakfast. Not a pleasant stay.
2018년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Disappointed
Was a non-smoking room with cigarette butts in the air conditioner. Sheets were dirty. No towels.
2018년 9월에 1박 숙박함

4/10 - 별로예요

Barbara 님, Little Rock

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smell was terrible, beds and room was nasty. Hairs on beds, sheets were dirty and strong smell of weed was in the whole hotel. Will not stay here again.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 9월에 1박 숙박함

4/10 - 별로예요

Rehan Ronny

NA
was cheaper at price line
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Alishia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

4/10 - 별로예요

Bernard

C’mon housekeeping!!!!!
It was the worst smelling nonsmoking room I have ever stayed in. Poor housekeeping.....this hotel was once a nice place to stay the night or put a relative in but in its recent months it has gone down drastically therefore I cannot recommend a friend.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jameelah 님, Little Rock Arkansas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This property is nasty and I was almost assualted here and I had to call the police. The front desk clerk tried to come in my room while I was undressed. I had already paid to stay over and he had the list in his hand. He didn't knock or anything he just came in! Then some guy at the front lying line he was security tried to attack me when I wouldn't tell him why I was looking for help. He proceeded to curse at me and Chase me down the hall. I got my things and called the police. I was then told by the officer the second man had disappeared and was not an employee and the front desk guy lied and said he knocked on my door first. This place is ghetto and unsafe. You get what you pay for I guess. Tryna be cheap I was almost sexually assualted as well as physically!! DO NOT STAY HERE!!!
2018년 8월에 1박 숙박함