책상, 다리미/다리미판, 무료 유아용 침대, 무료 WiFi

수퍼 8 바이 윈덤 잭슨빌 아칸소 여행 후기

2 out of 5
수퍼 8 바이 윈덤 잭슨빌 아칸소
1850 John Harden Dr, Jacksonville, AR

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 348개 이용 후기 중 103개" "
평점 8 - 좋아요. 348개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 348개 이용 후기 중 46개" "
평점 4 - 별로예요. 348개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 348개 이용 후기 중 50개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Joey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tanisha

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Cagri

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs clogged restroom ripped badsheets
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

faith

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
disgusting
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Emerald

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was filthy!! Hair and dirt all over the floor. Dried food on the floor, mirrors filthy.

2/10 - 너무 별로예요

Laronda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Got there and couldnt check in because they said their internet was down. So it was an inconvenience on me ! I had to go find another place to check in. They could have call and let me known this before hand.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Lizabeth

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
Construction (road completely closed) caused inconvenience, wish it had been mentioned at booking.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Colby

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Indoor pool was nice
2024년 3월에 5박 숙박함

8/10 - 좋아요

Laronda

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Mary Jane

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Absolutely NOT worth the stay. This is the dirtiest hotel I've ever experienced. The toliet was not clean, there was a dead cockroach in the restroom, there was trash behind the bed headboard, and the sheets were stained. The receptionist was accommodating and gave us a different room, but this new room had the extra safety latch broken off and the restroom door was also broken as if it had been kicked in. I'd suggest paying the extra 30 to $40 for a better hotel. There's an Econolodge across the street and a Days Inn across the freeway.

4/10 - 별로예요

Collin

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing stopping me from giving the worst rating was that we didn't see any bugs. Our non smoking room smelled of stale beer and cigarettes. 2 cans of febreeze couldn't even mask the smell. The bedspreads were filthy and looked as if they hadn't been washed in years. There was a chair in the room that looked as though it was pulled from the trash, it was torn and stained up. All the linens including the curtains had cigarette holes. There was a nice size soaking tub, but no plug for the drain to use it and there was broken molding and missing caulk on the seems. The mirrors were not clean and the vents were full of dust.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms and helpful staff
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

April

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The television didn’t work the telephone didn’t work beds are extremely hard
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Joshua

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches on the floor. Roaches crawling in the walls. Tub finnish is pealling off and not clean. Bed covers with cigarette burns and stains.Tv had a line down the center and could only view part of the screen. Tiles in the bathroom cracked and broken. Sink cracked and broken. Toilet seat broken.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

kevin

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Out of the way from rt 40 very inconvenient.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Danetta

2024년 1월에 3박 숙박함

8/10 - 좋아요

Mike

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Brenda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn't like our stay at all!! I deserve a refund! the bath tub and shower curtain was dirty and stained. There was hair in the sink. The carpet was dirty and stained. There were roaches on the ceiling when we woke up the next morning.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Alisha

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Larry J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Kathleen C

좋아요: 직원 및 서비스
breakfast was very minimal
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

ERICKA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We traveled down for a birthday party. The stay was great. The front desk clerk was very nice and helpful. The only bad thing is that our room did not have an iron in it other that everything was really good.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 25일
Dear ERICKA,Thanks for the stay and great feedback. It is encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again soon. Sincerely, Hotel Manager

6/10 - 괜찮아요

LaDonna

좋아요: 직원 및 서비스
The remote for the television did not work. The batteries were taped in. Horrible coffee for the little coffee maker. Pillows were old and flat.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear LaDonna,Thanks for the feedback. We are terribly sorry that we failed to meet your expectations in some ways. Your comments are very important in helping us improve our services and facilities. We apologize and shall work further to improve the amenities based on your observations. I hope you will visit again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Judith

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 27일
Dear Judith,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One Night Stay
Stopped for the night on a road trip and hotel was just as pictured. Check in was easy rooms were clean (enough) and nice location Walmart right next door and tons of food places nearby.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 19일
Dear Justin,Thank you for your kind feedback. I’m pleased we were able to provide you with a great experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Carly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 14일
Dear Carly,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

King

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 13일
Dear King,Thank you so much for your 10 out of 10 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Michelle 님, Southaven

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
VERY NASTY DONT STAY HERE
답변 제공: Hotel Manager 님, 2023년 6월 2일
Dear Michelle,Thank you for visiting our property. We're sorry to hear that your experience at our hotel was terrible. We take all guest concerns seriously and would appreciate more specific feedback on what went wrong during your stay. This will help us address any issues and make improvements to our services. We value your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

James

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Clean. Bathroom door broken. Smell of marijuana was horrible from previous tenants.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 15일
Dear James,Thanks for your stay and feedback and for telling us the positive and negative aspects. Our apologies for the inconvenience. We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

MARSHA

2023년 4월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 17일
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Clayton

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was okay but was not happy with a bunch of people outside our room talking and partying after 10:00 at night
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 22일
Dear Clayton,Thank you for taking the time to share your feedback with us. We apologize for the disturbance caused by the noise outside your room late at night. We hope you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Grant

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 27일
Dear Grant,Thanks for the stay but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Hope to see you again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
A Rough Night
It was an uncomfortable sleep as the bed sagged in the middle. The floors were sticky and their was no shampoo in the room.the only good thing was its proximity to places we wanted to visit.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 17일
Dear Kimberly,Thank you for your stay. We are pleased to hear that you found our hotel's proximity to the places you wanted to visit to be a good thing. We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we would definitely work on it and improvement can be seen during your next stay. Please visit us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Rebecca 님, Tucson

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff and housekeeping get 5 stars!! The only issue that I had was people were running up and down the stairs during the night and it kept me awake sometimes. Also, I think someone was smoking in one of the rooms next to me. I would get smacked in the face with a strong cigarette smoke odor when I would be gone for any amount of time and walk in my room. But the room was cleaned daily by housekeeping and I really appreciate that!
2023년 2월에 12박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 15일
Dear Rebecca,Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive experience with our staff and housekeeping services. We apologize for any disturbances caused by noise and smoking during your stay. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 13일
Dear James,Thanks for the stay but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Hope to see you again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Amber

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
My husband and father in law stayed last night while doing a job nearby. Woke up this morning to bugs in the bed!!!!! Took pictures . Bed Bugs in room 105. Very disappointed.
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 23일
Dear Amber,Thank you for your feedback. We're so sorry that you found bugs in your room. We do have pest control specialists who clear our rooms monthly. We'll be sure to remedy the problem as soon as possible to keep our rooms bug free. Hope you will give us another chance to better serve you in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Paula

2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 10일
Dear Paula,Thank you for staying with us and 5-star review. It's really encouraging to see that our guests appreciate the work we're doing here, and your rating is an excellent motivator for all of us at the hotel. Guest satisfaction is our biggest honor. We hope to see you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

April

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in very late, staff was friendly and the room was clean.
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 6일
Dear Guest,Thanks for the stay. Appreciate your nice comments about our team and service. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. We are looking forward to seeing you soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Avinash

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
B/fast could be better.Or juice was almost over.There were only 2 small muffins between us.
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 13일
Dear Avinash,Thank you very much for your stay and feedback. Your observations and suggestions are paramount to us. We have noted your comments on breakfast and shall certainly address your feedback with our staff for improvement. Guest satisfaction is our primary priority. We hope you enjoyed your stay with us overall. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like staying here
2022년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 26일
Dear Sharon,Thank you for your kind words! We are glad to hear that you enjoyed your stay and we appreciate your feedback. We strive to make sure that all of our guests have a comfortable and enjoyable stay with us. We hope to have the pleasure of welcoming you back soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cody

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing is extremely dirty. Rooms are not cleaned, dirty sheets, burned comforters. Hair. There was hair everywhere. Illegal substance in drawer of the first room. Keys kept having to be reprogrammed. And on top of it all, we got bed bugs. If there is any hotel available, DO NOT GO HERE. people was constantly just standing outside our door. Loud and just made you uneasy. Would not recommend to anyone.
2022년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 14일
Dear Cody,Thanks for the stay. I am deeply sorry to see that our hotel fell short of your expectations. We will take on board your valuable feedback and try to make changes accordingly. Please allow me to assure you that your feedback will be shared with the relevant departments to provide the guests with better customer service. Hope you will visit again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

clarissa

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The receptionist was very kind. Got to the room it looked clean but smelled of cat pee so we turned to air unit on because we was going to open the door and let it air out. The smell of human urine came out of the unit so strongly we just shut it off and left. We ended up renting a room at the econo lodge near the concert arena instead.
2022년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 10일
Dear Clarissa,Thank you for staying at our hotel. We appreciate your feedback. We have noted your comment regarding cleanliness. Our housing staff is doing their absolute best to assure nothing like this happens again. We hope you will give us a second chance to make it right. We look forward to seeing you on your next visit.Sincerely,Hotel Manager

6/10 - 괜찮아요

Glenda Gail

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had a room with 2 double beds. The coverlets on BOTH beds had cigarette burns on them AND the bed skirts as well. The curtains had stains on them that made me suspicious of bed bugs. Needless to say, I pulled the covers up & checked the mattresses. Fortunately I didn’t find any bed bugs. The ice bucket was DIRTY inside & the inside of the lid to it was DIRTY & had a black hair on it. I used the ice bucket with the plastic bag & never put the lid over it. It was disgusting. There were splatters of stuff on the walls too. The hair dryer wouldn’t work but I called the front desk & they did bring me another one thank goodness. The pillows are plain standard foam pillows. The blanket under the coverlet is one of those itchy scratchy plain blankets. Don’t expect any plush bedding like Best Western has. The ladies in the office were very friendly however. Indoor pool was great. That’s about it.
답변 제공: Hotel Manager 님, 2022년 12월 2일
Dear Glenda Gail,Thanks for the stay. We're sorry for all the inconvenience. We take guest feedback very seriously, and our team has taken note of the issues and is working to improve the problem areas mentioned by you. We hope you will return to stay with us again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Marsha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Toilet water was turned off. When we turned it on it leaked. Did get a refund.
2022년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 10월 10일
Dear Marsha,Thank you for your stay. We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we would definitely work on it and improvement can be seen during your next stay. Please visit us again.Sincerely,Hotel Manager

4/10 - 별로예요

Linda

별로예요: 숙박 시설 상태 및 시설
Old and well worn
The hotel was clean enough, but quite old and it looked it. Drapes didn't close properly. No iron in the room, (was told that none were available). Refrigerator didn't work and had to be replaced. Bedspread was so stained that I went out and bought a blanket at the WalMart across the street. (No other linen was available at the hotel according to the housekeeper.) I wouldn't normally have stayed here, but friends had booked the same hotel and I believe it was within their budget.
2022년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2022년 10월 6일
Dear Linda,Thank you for your stay. We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we would definitely work on it and improvement can be seen during your next stay. Please visit us again.Sincerely,Hotel Manager

6/10 - 괜찮아요

Michal 님, Rock Spring

좋아요: 직원 및 서비스
The fact that it was also an extended stay made it a bad experience. When you have folks panhandling around the property doesn't help either.
2022년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 26일
Dear Michal,Thanks for the stay. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. Look forward to welcoming you again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Jeffrey

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Not bad for the price. Not highly recommended
2022년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2022년 9월 13일
Dear Guest,Thanks for your comments.I regret that we couldn't completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

10/10 - 훌륭해요

Jaime

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
business owner
Very Friendly, clean, great location
2022년 8월에 4박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 7일
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you'll make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager