시즌별로 운영되는 야외 수영장, 09:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자

더 버건디 호텔, 태피스트리 컬렉션 바이 힐튼 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 951개 이용 후기 중 676개" "
평점 8 - 좋아요. 951개 이용 후기 중 183개" "
평점 6 - 괜찮아요. 951개 이용 후기 중 53개" "
평점 4 - 별로예요. 951개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 951개 이용 후기 중 11개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

ANTHONY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Classy Property !!!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

KATIE

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kacy 님, Cadillac

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room wasn’t ready on time which is understandable given staffing issues these days but the staff made no effort to provide any sort of hospitality while we waited. A bottle of water, an invite or discount on a drink in the hotel restaurant or something along those lines would have been a very nice touch. Room was ok, loved the fireplace but the couch in the living area was not comfy at all. One wall of plug ins didn’t work. For the money we spent on a “presidential suite”, I expected more.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Alecia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Art

연인과의 여행
2024년 1월에 1박 숙박함

8/10 - 좋아요

Mary Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful place!
2024년 1월에 1박 숙박함
답변 제공: Clarence 님, 2024년 1월 13일
Thank you for awesome review! We really strive to make each guest's stay memorable and better than the last.

10/10 - 훌륭해요

Alecia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay
2023년 12월에 2박 숙박함
답변 제공: Clarence 님, 2024년 1월 1일
Thank you very much for your 5 out of 5 review ! We are very glad that you enjoyed your visit with us here at The Burgundy Hotel. We cannot wait to welcome you all back on your next visit with us!

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 11월 21일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are beautiful, clean and comfortable. Staff helpful and friendly! Would stay again. Thank you. You
2023년 11월에 1박 숙박함
답변 제공: Clarence 님, 2023년 11월 14일
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 - 훌륭해요

Theresa 님, Katy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A really nice and quiet boutique hotel. The staff is pleasant and accommodating.
2023년 10월에 1박 숙박함
답변 제공: Clarence 님, 2023년 11월 2일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 - 훌륭해요

Claudia

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren hier nur 1 Nacht auf der Durchreise nach Nashville. Das Zimmer ist sehr modern und sehr schön gestaltet. Die Dusche ist hervorragend! Sehr schönes Hotel!
2023년 10월에 1박 숙박함
답변 제공: Clarence 님, 2023년 11월 2일
Vielen Dank für Ihre Bewertung und dass Sie sich für unser Hotel entschieden haben. Ich freue mich, dass Sie Ihren Aufenthalt genossen haben und freue mich, Sie wieder als Gast in unserem Hotel begrüßen zu dürfen.

10/10 - 훌륭해요

Wilsharo

2023년 10월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 10월 31일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice.
Parking very convenient. Front desk very friendly. Room and linens were very nice but mattress felt cheap. Stayed in an accessible room but the spray on the hose I’m pretty sure wasn’t connected. Couldn’t find a diverter. Food in the restaurant was far above average hotel food. Brussels sprouts amazing. Service was the next to worst I’ve ever had making even the very good food not worth it.
2023년 10월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 10월 18일
Thank you for your candid feedback. I am very sorry to hear that your experience at the restaurant was not up to par.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Property. I love it!
2023년 9월에 1박 숙박함
답변 제공: Clarence 님, 2023년 9월 30일
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 - 훌륭해요

Leon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cozy & personable , extremely well presented
2023년 9월에 1박 숙박함
답변 제공: Clarence 님, 2023년 9월 30일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

2/10 - 너무 별로예요

Diana

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Clarence 님, 2023년 9월 19일
I hope this note finds well. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

10/10 - 훌륭해요

Melvia

2023년 9월에 2박 숙박함
답변 제공: TBH Management 님, 2023년 10월 18일
Thank you for your great feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

8/10 - 좋아요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No notice on maintnance
A beautiful property with friendly on-site staff. Only problem was a re-roofing started the third day of a four day stay shutting down the pool, some access points, and noise. No notice was provided to guests! A written notice in the room would have been nice.
2023년 8월에 3박 숙박함
답변 제공: TBH Management 님, 2023년 8월 23일
I apologize for this bad experience. We know your stay did not meet expectations. Despite this, we hope to be able to welcome you back on a return visit to Little Rock. We will send you Hilton Honors points as a token of our apology.

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 8월 23일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Megan

2023년 8월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 9월 12일
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place to Stay
My husband and I stayed here to celebrate our wedding anniversary and have stayed here many, many times. We love the quaintness of it. We have always enjoyed it and had great experiences. The staff are always very friendly and helpful. I would recommend this to anyone!
2023년 7월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 8월 1일
Happy Anniversary to you and your husband!! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life's celebrations and milestones.

10/10 - 훌륭해요

Stephanie

2023년 7월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 7월 24일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed a Friday and Saturday night. Breakfast was below average, seemed like precooked product that was heated up. Air conditioner in the room very noisy. Pool area locked during normal hours. Staff courteous and friendly, room clean and comfortable.
2023년 5월에 2박 숙박함
답변 제공: TBH Management 님, 2023년 5월 30일
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Little Rock.

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will Definitely Stay Here Again
We chose to stay here while visiting P. Allen Smith’s Moss Mountain Farm in nearby Roland. The hotel was very good, clean, comfortable, and centrally located for what we wanted to do. The front desk staff was excellent, very friendly and accommodating.
2023년 5월에 3박 숙박함
답변 제공: TBH Management 님, 2023년 5월 30일
Reviews like this makes our time and energy put forth to give you all amazing service is worth it. Thank you so much for this amazing review! We hope to see you every time that you are in Little Rock.

10/10 - 훌륭해요

Taylor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay!
2023년 5월에 2박 숙박함
답변 제공: TBH Management 님, 2023년 5월 8일
Thank you for taking the time to share your feedback! We look forward to welcoming you back on your next visit to Little Rock.

10/10 - 훌륭해요

Lenarda

2023년 4월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 5월 26일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Matt

2022년 12월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 5월 2일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

10/10 - 훌륭해요

John 님, Huntsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay, great restaurant, phenomenal bar tender. I was drinking bourbon neat, but I enjoyed watching Billy’s skills as she made a myriad of complex cocktails from memory.
2023년 4월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 4월 24일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible. We look forward to welcoming you back on your next visit to Little Rock.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolute must stay!
Amazing hotel! Would absolutely stay again! Friendly staff and small, well-decorated space with ultra-clean rooms.
2023년 4월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 4월 17일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible. We look forward to welcoming you back on your next visit to Little Rock.

10/10 - 훌륭해요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Gem
What an amazing facility. Easy check in, very friendly reception. Great room with amenities. Bar and restaurant had OUTSTANDING service and the surprise was the quality of the food, with overwhelming taste experiences. Can't wait to come back
2023년 4월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 4월 10일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the comer.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop-over on way to Texas
The staff were so helpful - pointed out the best car wash to clean 800 miles of bugs off the car, good places to eat, and what’s great in the restaurant on-site. Really, can’t say enough about this place.
2023년 3월에 2박 숙박함
답변 제공: TBH Management 님, 2023년 4월 3일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

2/10 - 너무 별로예요

delilsha

2023년 3월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 4월 24일
30.We appreciate you taking the time to provide us with such candid feedback of your stay, I am very sorry to hear that your stay did not meet expectations.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent experience. Thanks to Clarence and his staff for welcoming us warmly.
2023년 3월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 4월 3일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!!
2023년 3월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 4월 3일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

8/10 - 좋아요

Sheriden

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent restaurant experience
2023년 3월에 1박 숙박함
답변 제공: T28 Management 님, 2023년 3월 15일
Thank you very much for your kind words. Table 28 does an amazing job, and we are very happy to hear that you were able to experience their wonderful food and service.

10/10 - 훌륭해요

William C 님, Noblesville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect Hotel. Professional staff and very clean.
2023년 3월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 3월 10일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 - 훌륭해요

David Wayne

2023년 2월에 3박 숙박함
답변 제공: TBH Management 님, 2023년 4월 3일
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 2월 6일
Thank you for your review and for choosing The Burgundy Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel located a 10 minute drive from downtown Little Rock in an okay if not exactly vibrant neighborhood. Hotel was modern and clean and reasonably priced. Check in could have been a little more efficient but overall was a good stay. The bar restaurant were very good with attentive staff. Would happily stay there again if in town.
답변 제공: TBH Management 님, 2023년 1월 6일
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 - 훌륭해요

Marianne

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stop.
Lovely hotel. Nice, quiet area. Very comfortable. We checked in late and left early, but the front desk was pleasant and the room was nice. Great place to stop as we were passing through.
2023년 1월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 1월 6일
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 - 훌륭해요

Kyle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
World class hotel. Super clean. Beautiful decor. Quiet. Genuinely kind staff that was helpful.
답변 제공: TBH Management 님, 2023년 1월 6일
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great find!
Wonderful find! Restaurant food was delicious! Room was clean, roomy and comfortable!
2022년 12월에 1박 숙박함
답변 제공: TBH Management 님, 2023년 1월 6일
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: TBH Management 님, 2022년 12월 12일
Thank you for the awesome review and sharing your feedback!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room for the price
One night stay for an event at the Simmons Bank Arena. Spacious suite. Old school feel in modern era.
2022년 12월에 1박 숙박함
답변 제공: TBH Management 님, 2022년 12월 12일
Thank you for the awesome review and sharing your feedback!

10/10 - 훌륭해요

Re

10/10 - 훌륭해요

Brittany

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice rooms, decent price, plenty of space
Great hotel, especially for the price. The rooms are very spacious. The hotel restaurant is overpriced for the quality of food being served. The only complaint I have about the hotel was the restaurant- and I doubt they are affiliated. The hotel staff was extremely friendly.
2022년 11월에 1박 숙박함
답변 제공: TBH Management 님, 2022년 12월 1일
Thank you very much for your feedback, we are very happy to hear that you enjoyed your visit here at The Burgundy Hotel.