I stayed here for one night, the check in went okay. The lobby was dirty and the couch in the waiting area had a big wet spot on it. The front desk staff were nice enough to take a cash deposit, which I did appreciate as I didn’t have my husbands credit card. Anywho, when we checked into our room, I noticed it wasn’t very clean but I was tired and my son, who’s 2, was tired and cranky as well. My son had a bleeding nose overnight, it wasn’t a large amount but there were spots on the sheets. When I went to check out, I waited 10 minutes as there was no staff at the front desk and watched a maintenance man/houskeeper stare at me as he walked back and forth. When the worker finally came she informed that she had to do an inspection of our room. Upon her return she informed that she can only give me $100 back and that due to the sheets they’re keeping $200. Her manager told her to do this. My issue is this, I was never informed of this “policy” when I checked in, there was no way for myself to contact this manager, and this policy is discriminatory to children.
I would not recommend this place, especially if you’re First Nation and have children. At the time of writing this review, I have not heard back from the General Manager of this hotel. I sent him a complaint after I checked out and there has been no courtesy on his end to at least give a response.