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베스트 웨스턴 록하트 호텔 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 록하트 호텔 & 스위트
1811 S Colorado St, Lockhart, TX

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 369개 이용 후기 중 161개" "
평점 8 - 좋아요. 369개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 369개 이용 후기 중 42개" "
평점 4 - 별로예요. 369개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 369개 이용 후기 중 20개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent and met our every need
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dan

Great place and friendly manager!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room,very quiet. Facility was very clean. Water pressure was amazing. Was able to rest very well. Wasn't anything we didnt like about it. Will definitely stay there again if in the area.
2024년 3월에 1박 숙박함

4/10 - 별로예요

terry

가족 여행
좋아요: 청결 상태
beds were very hard and the pillows were only half the size of a regular pillow. Will not stay there anymore. BW getting poorly managed
2024년 3월에 1박 숙박함
답변 제공: up 님, 2024년 3월 12일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are changing all pillows next month in the hotel as it has been on back order.

2/10 - 너무 별로예요

Sam

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: up 님, 2024년 3월 5일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Salvador

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean. Customer service was excellent! I would suggest getting bigger pillows for you king size beds. But i will definitely come back.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

DAVID 님, Wimberley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convienent to everything.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

peter 님, livingston

2023년 12월에 1박 숙박함
답변 제공: up 님, 2023년 12월 27일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Floyd

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kyle
It was remarkable
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

John or Julie

출장 여행
2023년 12월에 1박 숙박함

4/10 - 별로예요

Jeffrey

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire 3rd floor smelled like a fish fry had been held there before check in. Upon getting into our room, I killed no less than 8 flies. No, we did not alert the staff because we had to leave for a wedding after changing, but we will not stay here again.
2023년 12월에 1박 숙박함
답변 제공: up 님, 2023년 12월 13일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 11월에 1박 숙박함

8/10 - 좋아요

Troy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for business in area, my only complaint was there was coffee due to the machine not working. Was a quite stay overall.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ana

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight trip room was great!
2023년 11월에 1박 숙박함
답변 제공: up 님, 2023년 11월 16일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Roberha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen servicio
Excelente servicio y atención
2023년 11월에 1박 숙박함
답변 제공: up 님, 2023년 11월 16일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Noemi

2023년 10월에 1박 숙박함
답변 제공: up 님, 2023년 11월 16일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Diane

단체 여행
We were a church group. We didnt get any kind of discount. I asked for the first floor and didnt get that either. Was hard to walk.
2023년 10월에 3박 숙박함
답변 제공: up 님, 2023년 11월 16일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: up 님, 2023년 10월 17일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Jonathan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: up 님, 2023년 10월 17일
On behalf of our entire team, I would like to apologize for not exceeding your expectations.

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We live in West Texas and have a granddaughter that lives here in Lockhart. We travel here quite a bit to make it to her school activities and used to always stay in San Marcos. We passed by this location during one of our visits so I decided to book it. This is now our 3rd stay here and we will continue to come back. Thank y’all for your great experiences with y’all :)
2023년 10월에 1박 숙박함
답변 제공: up 님, 2023년 10월 17일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was really clean/safe
2023년 9월에 1박 숙박함
답변 제공: up 님, 2023년 11월 16일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Veronica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
El personal es amable pero le falta mantenimiento a las instalaciones, la habitación tenía problemas de humedad, las almohadas son incómodas y la alfombra se siente sucia .
2023년 9월에 1박 숙박함
답변 제공: up 님, 2023년 10월 17일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Harold

2023년 9월에 2박 숙박함
답변 제공: up 님, 2023년 10월 17일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

cameron 님, joinerville

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Great staff quiet rooms comfortable stay
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Joe

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible
Didn’t want to go swimming because all the beer bottles around the pool. People drinking. Coffee maker not working, breakfast equipment not working. Horrible, for what we paid for that place.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Gary

2023년 7월에 1박 숙박함

8/10 - 좋아요

cameron 님, joinerville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Ameeneh

2023년 7월에 2박 숙박함

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff! Very helpful! Only thing the pillows were small and uncomfortable. But the place was very clean!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Miguel

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

cameron 님, joinerville

2023년 6월에 5박 숙박함

4/10 - 별로예요

Bryant

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I expected a much cleaner and nicer room for the price.
2023년 6월에 1박 숙박함
답변 제공: up 님, 2023년 6월 30일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice comfortable stay
Friendly staff, clean comfortable room. Well stocked breakfast and coffee
2023년 6월에 4박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Angela

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2023년 6월에 2박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but had a bad old vacuum odor to room when first got there. Had to spray own perfume throughout whole room to get the room to smell better. Otherwise; everything else was fine.
2023년 6월에 2박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

charles

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and everything works.
2023년 6월에 1박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Sharla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Liezle

2023년 5월에 1박 숙박함
답변 제공: up 님, 2023년 6월 30일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the breakfast everyday.
2023년 4월에 5박 숙박함

4/10 - 별로예요

Margaret 님, OROVILLE

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The person behind counter doesn’t stand up. You can’t see them over the tall counter. Beds are hard and pillows small. No shampoo or conditioner, bad water pressure. Very disappointed
2023년 4월에 1박 숙박함
답변 제공: up 님, 2023년 4월 28일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

phyllis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was comfortable & clean. Could use updated lighting especially at vanity. Front desk very helpful with portable compressor to fill low tire. Husband was very impressed! Staff was very welcoming & breakfast was decent.
2023년 4월에 2박 숙박함
답변 제공: up 님, 2023년 4월 28일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Tom

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Steve

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for a tour of the BBQ Capital of Texas.
2023년 4월에 1박 숙박함
답변 제공: up 님, 2023년 4월 28일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Visiting family. Everything was great except the pillows. They were awful.
2023년 3월에 1박 숙박함
답변 제공: up 님, 2023년 4월 28일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: up 님, 2023년 4월 28일
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