로비

비엔나 하우스 바이 윈덤 안델스 로즈 여행 후기

4 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 707개 이용 후기 중 555개" "
평점 8 - 좋아요. 707개 이용 후기 중 115개" "
평점 6 - 괜찮아요. 707개 이용 후기 중 25개" "
평점 4 - 별로예요. 707개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 707개 이용 후기 중 5개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Myungkyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
All good except air conditioning system are broken in the room
2021년 6월에 2박 숙박함
답변 제공: Katarzyna Szymańska - Resident Manager 님, 2021년 6월 18일
Dear Guest, dear Myungkyun, thank you very much for the positive review of our hotel. We are glad that you are satisfied with your stay. We apologize for the inconvenience caused by the lack of air conditioning. We had a sudden failure of the air conditioning, which was quickly repaired and the air conditioning is working now fine. Hope to see you again soon! Best regards, Katarzyna Szymanska & Vienna House Andel's Team.

10/10 - 훌륭해요

Inkyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋아요
위치도 좋고 무엇보다 객실이 깨끗하고 신식시설을 갖춤
2019년 7월에 2박 숙박함
답변 제공: Anna Olszynska - General Manager 님, 2019년 8월 28일
Dear Inkyu, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Anna Olszynska & Vienna House Andel's Team

10/10 - 훌륭해요

byung jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 여행 좋은 위치
가성비 최고
2018년 11월에 3박 숙박함
답변 제공: Anna Olszynska - General Manager 님, 2018년 11월 7일
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anna Olszynska & Vienna House Andel's Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good

10/10 - 훌륭해요

Mitsuru

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 16박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2024년 4월 8일
Dear Guest, dear Mitsuru,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Ewa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and service we always stay there when in Lodz
2024년 2월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2024년 3월 1일
Dear Ewa,Thank you for the great review of our hotel and being our regular Guest.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Vishoka 님, Mainz

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel in a great location. Would recommend!
2024년 2월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2024년 2월 15일
Dear Guest, dear Vishoka,Thank you for taking the time to share your great feedback. We hope to welcome you back to our hotel very soon.Sincerely yours,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

claus

2024년 1월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2024년 1월 31일
Dear Claus,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Andrew

2024년 1월에 5박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2024년 2월 15일
Dear Andrew,Thank you for taking the time to share your feedback. We hope to see you back in our hotel as soon as possible.Best regards,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Steen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply the best
As always absolutely perfect, great hotel, super location and fantastic staff
2024년 1월에 3박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2024년 1월 31일
Dear Steen,Thank you for the great review of our hotel. Especially we appreciate your opinion about our fantastic staff - thank you very much.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely yours,Anna Olszynska & Vienna House by Wyndham Andel's Łódź Team

10/10 - 훌륭해요

Steen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best place in Lodz
I have been to this more than 30 times, and it is always something I am looking forward to, because of the excellent service, the very nice rooms, the location next to Manufaktura and the brilliant design of the hotel.
2023년 12월에 3박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 12월 28일
Dear Guest, dear Steen,thank you so much for your following visit and being our regular Guest.We appreciate your fantastic feedback about our service, rooms and design of our historical building. See you soon :)Yours sincerely,Anna Olszyńska & Vienna House by Wyndham Andel's Łódź Team

10/10 - 훌륭해요

lucas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good hotel
2023년 12월에 10박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 12월 28일
Dear Lucas,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

2/10 - 너무 별로예요

Jens

2023년 11월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 12월 5일
Dear Mr. Jens,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Anna Olszyńska & Vienna House by Wyndham Andel's Łódź Team

10/10 - 훌륭해요

Edwin

2023년 10월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 11월 6일
Dear Guest, dear Edwin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Marek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 11월 6일
Dear Marek,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Best regards,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Steen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
As always a fantastic hotel, top rooms, top cleaning, top staff, and Manufaktura next door. i firmly recommend this hotel, for sure the best in Łodz. I will come back again and again as I did the past 8 years already
2023년 9월에 5박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 10월 4일
Dear Steen, thank you very much for your enthusiastic and valuable feedback. We are happy that you are our regular Guest and already now we are waiting for your next visit at Vienna House by Wyndham Andel's Łódź.Yours sincerely,Anna Olszyńska & Andel's Łódź Team

10/10 - 훌륭해요

Maciej

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old factory turned into luxury hotel suites
The hotel was amazing, the old factory turned into luxury hotel suites, a great location in manofcture, Lodz is beautiful!
2023년 8월에 5박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 15일
Dear Maciej,Thank you for taking the time to share your fantastic feedback. We hope to welcome you back to our hotel very soon.Best regards,Anna Olszynska & Vienna House by Wyndham Andel's Team

6/10 - 괜찮아요

Leokadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not what I expected.
2023년 8월에 3박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 15일
Dear Leokadia,Thank you for taking the time to share your feedback. We regret that we didn't fulfilled all your expectations. but we hope to welcome you back to our hotel soon to present only the best quality of our services.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Supee
Wszystko super
2023년 8월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 7일
Dear Adam,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Pascal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 11박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 7일
Dear Guest, dear Pascal,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

8/10 - 좋아요

Krzysztof

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 7일
Drogi Panie Krzysztofie,Bardzo dziękujemy za recenzję naszego hotelu. Cieszymy się, że jest Pan zadowolony ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Panem ponownie.Pozdrawiamy,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Rafal

2023년 8월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 7일
Drogi Panie Rafale,Bardzo dziękujemy za wspaniałą recenzję naszego hotelu. Cieszymy się, że jest Pan zadowolony ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Panem ponownie.Pozdrawiamy serdecznie,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2023년 8월에 4박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 9월 15일
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Dietmar

2023년 8월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 8월 12일
Dear Guest, dear Dietmar,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

2/10 - 너무 별로예요

Vinay

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Things went wrong here from the outset. Check-in should take a couple of minutes; it took at least 45 minutes. First they couldn't find the reservation, though I had a reservation number and confirmation from Expedia. That took 20 minutes and the manager had to be brought in. Then they checked me into a room and when I went up to it, the room was occupied. This is a big hotel and hauling the luggage down long corridors was all left to me, even after this mistake on the part of the management. No one from the hotel offered to help with the luggage. To compensate for these mishaps, they gave me a much bigger room--except that it overlooked a place where there was construction, and I was woken up at 7 am by the rumbling sound of construction machinery. Then the room wasn't cleaned, though I had explicitly asked if room were cleaned every night and I was told, "absolutely, yes." Of course I complained and the next day the manager sat down with me and assured me that they would give me a complimentary stay the next time I should come!! Some consolation--or rather none, since the manager had said he would take down my email, etc., and of course they didn't bother to do so when I checked out. A very disappointing hotel, to say the least.
2023년 7월에 3박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 8월 12일
Dear Guest, dear Vinay,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We apologize you for situation with lack of reservation (it was technical issue) and for inconveniences regarding to your room. All remarks have been forwarded to proper managers in order to avoid such situation in future.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. As promised by Front Office Manager, during next stay you will be free upgraded to the room on higher standard than reserved and we will take special care on you during stay with us. Best regards,Anna Olszynska & Andel's Łódź Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay
I love returning to Andel's because of its architectural design and the location. I love that you can get decent breakfast and coffee. The pool was never busy and the view from the top was lovely.
2023년 7월에 4박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 8월 4일
Dear Guest,Thank you for taking the time to share your great feedback about our hotel.We hope to welcome you back to our hotel very soon.Best regards,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Jean-Marc 님, Hagen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 8월 7일
Dear Jean-Marc,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Przemyslaw

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I travel intensively all around the world for work and for pleasure. The Lodz Andel hotel at the Manufaktura is my favorite. Incredible design. Incredible hospitality.
2023년 7월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 8월 2일
Dear Przemyslaw,Thank you for taking the time to share your feedback and being our regular Guest. We appreciate your opinion about our design and hospitality - thank you very much. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Vaidas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
2023년 7월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 24일
Dear Vaidas,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Magdalena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
👌
Perfect hotel 👌
2023년 7월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 24일
Dear Magdalena,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

6/10 - 괜찮아요

peter

좋아요: 숙박 시설 상태 및 시설
Kunde varit mycket bättre.
Städningen fungerade dåligt. fick säga till två dagar eftersom städning uteblev. AC fungerade väldigt dåligt en dag funkade den inte alls, blev väldigt varmt på rummet.
2023년 7월에 8박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 21일
Dear Guest, dear Peter,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Milan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice hotel ,very nice facilities,great restaurant
2023년 7월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 21일
Dear Milan,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

8/10 - 좋아요

Steen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good as always, with the same problem as previousl
As always a fantastic hotel, probably amongst the best in Poland. Just one thing seems to be an ongoing problem: The general ventilation system. It is extremely noisy, and it will keep many awake (or wake them up) during the night, in the rooms where the outlet from the ventilation is near the bed. It is silent for 10-15 minutes and then it starts for 5 minutes…. All through the night it is like sleeping on a railway station.. They should swich that general ventilation system off at night, and if any guest thinks it get too warm, every room has its own individual a/c which can be switched on. I mentioned it - again - in the reception , and she promised to bring this to management. I 100% sure will also book my next stay in Poland in this fabulous hotel, and expect the problem to solved at that time
2023년 7월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 21일
Dear Mr. Steen,Thank you very much for your kind words about your following stay at Vienna House by Wyndham Andel’s Lodz. We are delighted that you are our regular Guest.We are very sorry for inconveniences regarding to ventilation & AC system - all remarks have been forwarded to our Chef Engineer and we are in process of solution that topic. We are looking forward to welcome you again. I hope your next stay will be very comfortable and quiet :)Best regards from ŁÓDŹ,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Jan 님, Upper Saddle River

2023년 7월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 27일
Dear Jan,thank you very much for visiting Vienna House by Wyndham Andel's Łódź and for your feedback.We hope to welcome you again in the nearest future.Best regards,Anna Olszyńska & Andel's Łódź Team

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 13일
Dear Sarah,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Sukanthee

2023년 6월에 4박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 13일
Dear Guest, dear Sukanthee,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Best regards,Anna Olszynska & Vienna House by Wyndham Andel's Team

8/10 - 좋아요

Andrejs

2023년 6월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 7월 13일
Dear Andrejs,Thank you for taking the time to share your feedback and stay with us.We hope to welcome you back to our hotel soon.Kind regards,Anna Olszynska & Vienna House by Wyndham Andel's ŁódźTeam

6/10 - 괜찮아요

bogdan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 5월 30일
Drogi Panie Bogdanie, Dziękujemy za poświęcenie swojego czasu na podzielenie się z nami swoją opinią. Będziemy wdzięczni za otrzymanie większej ilości szczegółów na temat Pana pobytu i końcowej oceny.Oczywiście zapraszamy ponownie.Pozdrawiamy,Anna Olszyńska & Vienna House by Wyndham Andel's ŁódźTeam

10/10 - 훌륭해요

Soenke

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 4월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 5월 10일
Dear Soenke,Thank you for sharing your great feedback of your recent stay at Vienna House by Wyndham Andel's Łódź.We hope to welcome you again in the nearest future.Yours sincerely,Anna Olszyńska & Andel's Łódź Team

10/10 - 훌륭해요

ALAN

2023년 4월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 5월 10일
Dear Alan,thank you for sharing your great feedback of your recent stay at Vienna House by Wyndham Andel's Łódź.We hope to see you again soon.Yours sincerely,Anna Olszyńska & Andel's Łódź Team

10/10 - 훌륭해요

Petr

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Personal nice, English is good, nice breakfast. Beds mattress could be harder and parking free.
2023년 3월에 3박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 4월 5일
Dear Petr,thank you for staying with us and your valuable feedback.We hope to welcome you again in our property for another unforgettable stay.Yours sincerely,Anna Olszyńska & Vienna House by Wyndham Andel's Łódź Team

8/10 - 좋아요

Kristian

2023년 3월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 3월 15일
Dear Kristian,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Naum

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Anna Olszynska - General Manager 님, 2023년 3월 5일
Dear Naum,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Stefan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helt fantastiskt!
Allt var toppen! Mottagning, restaurang, spa och pool. Måste upplevas…
2023년 2월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 2월 15일
Dear Stefan, Thank you for so great review of our hotel. We are glad that you enjoyed your stay. We appreciate your feedback about our staff, pool and restaurant. Of course, we hope to see you again very soon.Sincerely yours, Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

Steen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perhaps the best in Poland!
As always a great stay in Andels hotel Lodz. I keep coming back again an again. Had my preferred room - even a free upgrade i think :-) - and everything - almost - was perfect, only the floor heating in the bath room didnt work, and i was told it was not possible to fix it. I was offered another room, but probably in a lower category, therefore i accepted that the floor heating did not work- But all in all, extremely good, nice and helpful staff members, VERY good - recommend!
2023년 2월에 5박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 2월 15일
Dear Guest, dear Steen,Thank you very much for being our regular Guest and your following stay at Vienna House by Wyndham Andel's Łódź.It is a pleasure for us to read your opinion about our nice and helpful service. We are glad that your stay met your expectations. We greatly appreciate your opinion and recommendation of our hotel. Thank you very much :)Dear Steen, we would be glad to welcome you for following unforgettable stay at our property.Sincerely yours,Anna Olszynska & Andel's Łódź Team

8/10 - 좋아요

stefano

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice renovation of an industrial building
2023년 2월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 2월 10일
Dear Stefano,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

ALMURAT

2023년 2월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 2월 9일
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

8/10 - 좋아요

Joanna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was quite cold, despite reporting that at the reception desk, there was no improvement. Otherwise my stay was ok.
2023년 1월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 2월 9일
Dear Joanna,Thank you for taking the time to share your feedback. We apologize you due to inconveniences regarding to the temperature your room. Your opinion has been forwarded to Chief Engineer and Front Office Manager.We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

ALMURAT

2023년 1월에 2박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 1월 31일
Dear Almurat,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team

10/10 - 훌륭해요

ALMURAT

2023년 1월에 1박 숙박함
답변 제공: Anna Olszyńska - General Manager 님, 2023년 1월 31일
Dear Almurat,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Anna Olszynska & Vienna House by Wyndham Andel's Team