로비

베스트 웨스턴 로건 인 여행 후기

2.5 out of 5
베스트 웨스턴 로건 인
47 Central Avenue, Chapmanville, WV

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 327개 이용 후기 중 157개" "
평점 8 - 좋아요. 327개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 327개 이용 후기 중 32개" "
평점 4 - 별로예요. 327개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 327개 이용 후기 중 11개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely AMAZING!!! Beautiful property too!
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Marlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool, work out room, breakfast, parking, clean, friendly.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Anne P

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
If you are booking an accessible room, keep looking. They only have one. Others they list as accessible are not. Bathtubs with high sides, no hand spray. also the flimsy luggage carts are impossible to steer, and they only have two for the entire motel.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Greg G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything good except parking lot in front of hotel is a bit rough - needs to be leveled and paved.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Keisha

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was easy and the attendant was courteous and efficient. World class customer service!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Greg G

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The main lot is a bit rough and uneven
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Darlene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect one night stay
We stayed 1 night. It definitely exceeded our expectations. The front desk attendants were always polite and helpful. It was clean and perfect for our trip.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joseph La

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The musty smell on the second floor and in 209 in particular was unbearable. It smelled of mold / mildew. We were unwilling to stay in that environment and immediately checked out. Austin at the front desk was very understanding and refunded our money without argument.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Aimee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Clean and friendly staff!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

출장 여행
좋아요: 직원 및 서비스
The staff here was very nice. But the 2nd floor had a horrible musty smell--they knew about it as there was a dehumidifier running in the hallway. My room on the 2nd floor was horribly musty smelling.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable, quiet, roomy. Breakfast buffet was fresh and very clean. The woman in charge of it was always making sure everything was stocked, neat and tidy. Staff was very friendly and accommodating. We would stay there again.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Margaret

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely recommend anyone a stay here, the staff are very friendly and helpful. Breakfast was hot and fresh, and room was clean and comfortable and smelled great
2023년 10월에 1박 숙박함

8/10 - 좋아요

Vinnie

Average hotel. No major concerns. Room was clean and appliances worked. Proximity to the Hatfield Mccoy trails was great and the primary reason we stayed/visited the area. Parking was adequate with our trailer and many other groups with trailers. Breakfast on the weekend was excellent; however, it was not very good during the week days. The scrambled eggs were just gross during the week, but the weekend omlets were awesome. The breakfast potatoes and sausage was all much better on the weekend than the weekday too. Not sure what happened there and what made the difference, but it was noticeable to both of us. Overall, I would stay again.
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Jeremiah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Diane

2023년 9월에 1박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable priced and the staff are super friendly.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Luann

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Amy

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Thank you
Always enjoy stay at Best Western, wether it's for 1 night or more.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, quiet
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Janine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were very accommodating. Friendly and courteous
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay was great! We've always enjoyed our stays with Best Western hotels. The only thing we would suggest is putting a bar in the shower to hold onto if needed. The bottom/floor of tub is slippery so having a bar would help a big. Thank you.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Donna

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and accommodating. My only issue was that my double queen size beds were more full size mattresses than queen but definitely not a deal breaker. Overall the experience was pleasant, I would definitely stay again.
2023년 8월에 10박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Ok stay
Our room smelled musty and the hallway reaked of smoke. Had to buy air freshener for the room. Pool was nice. Staff very friendly. Breakfast was good.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast and quiet
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Travel on the bike and she says you can park it over here it’s all good and if you need towel in the morning we can get you one to wipe it down, of course I brought my own , the place was quite and very clean the breakfast was great !! The staff very helpful
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here brfore and have always been pleased with the accommodations.
2023년 8월에 1박 숙박함

8/10 - 좋아요

pamela

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The rooms however could have been cleaner
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

8/10 - 좋아요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Wonderful service, room and breakfast. Parking lot and exterior were a little run down and dark, but overall stay was great
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exellent location and big enough parking space so we could park our truck and SXS.
2023년 8월에 3박 숙박함

8/10 - 좋아요

James 님, Valley View

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gabriela

출장 여행
After waiting more than 20 minutes to check-in, the property did not have my Expedia reservation. The same reservation that I received a confirmation email for hours before my check-in.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Allison

연인과의 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The check in process took 20 min; she did not have a room for me that I reserved. She had to cancel my reservation and gave me an executive king suite. The room had the AC off and a dehumidifier in the room that was full. The room smelled very musty & moldy. The AC smelled very musty.
2023년 7월에 1박 숙박함

8/10 - 좋아요

RAYMOND

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함

4/10 - 별로예요

Cathy L

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wake up call at 1:39am
Where do I start?!?! We checked in at 3pm was told they was giving us a double bed room instead of a king room. We agreed no problem. As soon as we got in the room and unloaded our stuff the phone rang and the front desk told us we had to move to a king room, which is what I reserved. Then at 1:39am the phone rings I answered and whoever was calling hung up. Then someone was trying to get in our room. I went to the door and asked if I could help whoever was outside our room trying to get in. They said it was their room and they had a key. I told them they was mistaken that we had been in the room since 3:30pm that day. I called the front desk and they asked me how I got in that room. I told them with a key of course. They said that they had no record of anyone in that room. I explained what happened earlier in the day and they hung up on me. When we checked out I explained what had happened and she stated she would find out what happened and I have yet to hear back from anyone with an apology or an explanation. Very disappointed with our stay.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Richard

2023년 7월에 2박 숙박함

8/10 - 좋아요

Douglas

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!!
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the Best Hotels We've Stayed At
My family and I had a really nice time at this hotel! The staff were super friendly, responsive, and all the amenities were awesome. Pool was clean and breakfast was tasty :)
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful place to stay!
Will most definitely stay again! Both ladies at the front desk were so accommodating and friendly. The room was clean and the AC worked wonderfully considering it was over 90° outside. Overall, the stay was very enjoyable and I would definitely recommend!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Staff was very friendly. The room was exceedingly clean. Breakfast was great. We will stay here again!
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Otilia

2023년 6월에 1박 숙박함
답변 제공: Bianca 님, 2023년 7월 26일
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스
Reserved 2 king rooms 2 weeks in advance. Rooms not ready until 9:09 pm. Hotel staff consisted of one flustered woman on her second day on the job and one housekeeper. Management of this hotel, Lake Norman Hospitality, is obviously incompetent.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스
Great breakfast, friendly staff, quiet area, bit of a musty smell
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice place to stay, peoples very nice and helpful, good breakfast
2023년 6월에 3박 숙박함