Overall, the hotel was clean and the continental breakfast was pleasantly good. My complaint was regarding what appeared to be a clump of toilet paper that was sticking to the roof directly above the bed. I am not sure how it got there, but I can only imagine.
Shortly thereafter, I called the front counter attendant and explained the situation. She appeared appalled and said she was coming to our room to take a look. Unfortunately, she never arrived. The following morning, I also told the clerk at the front desk. She too expressed her disgust and said they would make sure it gets clean, presumably for the next guests, since we were leaving.
Besides the clump of toilet paper hanging above our heads as we slept, and subpar customer service; the hotel was great.