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라구나 길리 비치 리조트 여행 후기

3.5 out of 5
라구나 길리 비치 리조트
Gili Trawangan, Gili Trawangan, Nusa Tenggara Barat

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 30개" "
평점 8 - 좋아요. 78개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 16개" "
평점 4 - 별로예요. 78개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 4개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함

4/10 - 별로예요

helen 님, korea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
불만족
스노쿨링을 위해 해변가에 위치한 숙소를 선택했으나, 호텔은 리노베이션 공사중이라 어수선하고 리셉션도 임시로 차려진 거처라 깔끔하지않고 정신없으며, 전반적인 직원들의 서비스도 낮은 편임. 구비된 어메니티도 깔끔한 편이 아님
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

Joachim Stevn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiske Laguna Gili Beach Resort
Vi havde fem fantastiske dage på Laguna Gili Beach Resort. Dette er ikke et luksushotel, men man får utroligt meget for pengene. Hyggelige værelser, med lille terrasse, god aircondition, fantastisk sandstrand med koraller og havskildpadder, gratis solsenge på stranden, enkel og lækker a la carte morgenmad med udsigt ud over vandet. Og så var personalet utrolig søde og servicemindede - Kan klart anbefales til jeres ophold på Gili.
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel in a fantastic location. We were very happy with our choice.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Bronwyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly. Beach front was a perfect swimmable area with little coral. Within close walking distance of all facilities on the island.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Lucinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Carolane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique
Super emplacement à un pas de la plage. Chambre et salle de bain immenses et propres. Déjeuner inclus copieux. Personnel aimable et efficace.
Extérieur de la chambre
Chambre
Accès à la plage
2023년 7월에 2박 숙박함
답변 제공: Monk darmawan 님, 2023년 7월 25일
Dear valued guest,We would like to extend our heartfelt gratitude for choosing Laguna Gili Beach Resort as your accommodation during your stay. It was a pleasure to have you with us, and we are thrilled to hear that you had a wonderful experience.Your kind words and positive review mean the world to us. Knowing that you enjoyed your time at our resort and found our services to be satisfactory is truly rewarding. We strive to provide the best possible experience for all our guests, and your feedback motivates us to maintain the highest standards of hospitality.We sincerely appreciate you taking the time to share your thoughts and experiences in English. Your review will undoubtedly help future travelers in making their decisions and, more importantly, it inspires our team to continuously improve and create unforgettable memories for our guests.Once again, thank you for choosing Laguna Gili Beach Resort. Should your future plans bring you back to this paradise island, we would be delighted to welcome you again and provide you with another exceptional stay.Best regards,Laguna Gili Beach Resort Management

8/10 - 좋아요

Nicola

2023년 7월에 2박 숙박함
답변 제공: Yaldi 님, 2023년 7월 18일
Dear Nicola,I would like to express my deepest gratitude for the excellent review you provided for our hotel. Your kind words and positive feedback are truly appreciated.Your feedback not only serves as a testament to the quality of our services but also encourages our team to strive for even greater excellence. We are delighted to know that your experience with us was exceptional and that our efforts to create a memorable stay for our guests have been successful.Thank you once again for taking the time to share your thoughts. Your review will undoubtedly assist other travelers in making informed decisions. We look forward to welcoming you back to our hotel in the near future and providing you with another remarkable experience.With sincere appreciation,

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Friendly staff, great location. Beach front with free use of day loungers on the beach. Only negative it the ac didn’t get very cold
2023년 5월에 4박 숙박함
답변 제공: Monk darmawan 님, 2023년 6월 2일
Dear Michael thank you very much for your positive vibe . We will welcoming you come again in future holidays.we will improve our service to make comfortable stay. Have good one

8/10 - 좋아요

Cora

단체 여행
좋아요: 편의 시설/서비스
Süße Bungalows. Klein aber fein, direkt an der Promenade und dem Meer. Mobiliar etwas veraltet, Badezimmer könnte eine Renovierung benötigen und es roch leicht feucht. Aber für den Preis alles top! :-)
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Nicholas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GILLI TRAWANGAN 22
Stayed with the hotel for 6 nights, very good location and service from the staff was outstanding they all work hard there to make sure you have a lovely time. I will definitely be recommending this hotel and will certainly go back.
2022년 6월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel with great location
The staff was great! Especially Vinny at the front desk. The hotel is located by the beach, right next to turtle point where we saw some turtles while snorkeling. The bungalow was great but a bit woren out and quite dark. The bed was uncomfortable. You get what you pay for.
2020년 2월에 1박 숙박함
답변 제공: Management - Laguna Gili Beach Resort 님, 2020년 2월 9일
Dear Guest, Thank you so much for the review. Glad that you felt comfortable and happy with our staff, we'll keep it up. We apologize for the uncomfortable one of our bungalow, we'll make our it better for your next stay. Looking forward to have you back here and have a nice day. Best regards, Management - Laguna Gili Beach Resort

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with a perfect location on the beach. Very friendly and helpful staff and a nice restaurant.
2019년 11월에 4박 숙박함
답변 제공: Benzi Ramadhan, Resident Manager 님, 2019년 11월 30일
Dear Charlotte, Thank you for staying at Laguna Gili Beach Resort. We are very grateful to you for leaving a review for us and for your kind words for our resort and staffs. All our staffs enjoyed having you here! And we hope you will return to stay at Laguna GIli Beach Resort again in the future. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
Not bad but could do better
We were in a cabana which are not in the best condition. They are dark and need a refresh. There is also no sound insulation so could hear the neighbours talking all the time as if they were in our room. Also there is a mosque very near which wakes you up at 5am
2019년 10월에 3박 숙박함
답변 제공: Benzi Ramadhan, Resident Manager 님, 2019년 11월 30일
Dear Matthew, Thank you for staying at Laguna Gili Beach Resort. We are grateful for your feedback, we are currently preparing for refreshing our Cabana rooms and will do so starting next year as soon as the low season arrive. We will try our best to address all your feedback to better our resort and service, and we hope you will be back to stay with us again in the future. Best regards,

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 4박 숙박함
답변 제공: Benji Goulbourne, Resident Manager 님, 2019년 7월 28일
Dear Guest, Thank you for staying at Laguna Gili Beach Resort, and thank you for leaving a review for our resort. We are overjoyed to see that you enjoyed your stay with us. We hope you will stay with us again in the future if you ever visit Gili Trawangan again. Best regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Resa med vän
Hotellets personal och service var jättebra. Frukosten var inte något att hänga i granen direkt. Rummet var inte alls bra. Toaletten blev det stopp i hela tiden, lakanen var smutsiga, eluttagen fungerade inte, duschen hade bara antingen extremt varmt vatten eller kallt vatten och strålen var jättedålig. Wi-fi fungerade i stort sett inte alls varken i rummet eller i lobbyn. Däremot var stranden bra där hotellet hade solstolar som man fick låna. Hotellet har även en reception som hotels.com nekar till men deras reception är i stort sett öppen dygnet runt.
2019년 7월에 3박 숙박함
답변 제공: Benji Goulbourne, Resident Manager 님, 2019년 7월 22일
Dear Guest, Thank you for staying at Laguna Gili Beach Resort and thank you for taking your time to leave a review for our resort. We thank you for your kind words for our staffs, we always make sure to give the best services possible for our guests. We apologize for the inconvenience you encountered, and we will make sure to take into consideration your suggestions and make improvements where it is possible to make sure your next stay will be more enjoyable. As such we also plan to change our WiFi provider to so that we can have a stronger and more reliable WiFi for our guests. Thank you again for staying at Laguna Gili Beach Resort, we hope you will stay with us again in the future if you ever visit Gili Trawangan again. Best regards,

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 5박 숙박함
답변 제공: Benji Goulbourne, Resident Manager 님, 2019년 7월 28일
Dear Guest, Thank you for staying at Laguna Gili Beach Resort, and thank you for leaving a review for our resort. We are overjoyed to see that you enjoyed your stay with us. We hope you will stay with us again in the future if you ever visit Gili Trawangan again. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Schöne Außenanlage, innere Ausstattung könnte besser sein, sehr dünne Wände und alle Geräusche von außen zu hören
2019년 5월에 3박 숙박함
답변 제공: Benji Goulbourne, Resident Manager 님, 2019년 6월 13일
Dear Guest, Thank you for staying at Laguna Gili Beach Resort, and thank you for leaving a review for our resort. Thank you for your kind words and praise towards our resort, we are grateful. Thank you also for your input for us and our resort, we will take it into consideration and make improvements where it is possible as soon as possible. Thank you again for staying at Laguna Gili Beach Resort, and we hope you will stay with us again in the future if you ever visit Gili Trawangan again. Best regards,

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra skit
2019년 3월에 2박 숙박함
답변 제공: Benji Goulbourne - Resident Manager 님, 2019년 5월 22일
Dear Johan, Thank you for staying with Laguna Gili Beach Resort, and thank you for leaving a review for our resort. We are very happy to hear that you enjoyed your stay with Laguna Gili Beach Resort. We take great pride in serving only the best to our guests. We hope you will stay with Laguna Gili Beach Resort again in the future if you ever visit Gili Trawangan again. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Mysig anläggning och bra service. Våra första rum var inte så fräscha men det var inget större problem att få byta. Vänlig och tillmötesgående personal. Rekommenderas.
2019년 3월에 4박 숙박함
답변 제공: Benji Goulbourne, Resident Manager 님, 2019년 3월 22일
Dear Guset, Thank you for leaving a review for our resort. We are very happy and glad that you enjoyed your stay with us at Laguna. We are glad that you find our staffs friendly and helpful, our staffs always does their best to give the best service possible to all our guests. We hope you will stay with us again in the future if you ever visit Gili Trawangan again. Best regards,

10/10 - 훌륭해요

Margaretta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The First Hotel I stayed have staff super nice and friendly... they really helped, they treat you like a best friend. Awesome hotel located in front of beach, the best!!! Perfect combo.
2019년 2월에 2박 숙박함
답변 제공: Benji Goulborne, Resort Manager 님, 2019년 3월 1일
Dear Margaretta, First of all, thank you for staying with us at Laguna Gili Beach Resort. And thank you for your kind review for both our resort and our staffs. It really means a lot to us that you are satisfied with our services. We hope you will return and stay with us again in the future. Best regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not recommend this hotel
We had booked 4 nights at this hotel during our summer vacation in Bali this year, but due to incredibly high waves and a lot of wind, all Fast Boats from Bali to Gili were canceled. All the locals we talked to advised us not to take the local ferry, which usually takes 7-8 hours, because it would be an incredibly unpleasant experience and would take up to 24 hours due to the weather. We talked to other tourists in Bali who should have been at Gili as well. They had canceled their trip and without difficulty got their money back, because their respective hotels knew, that the weather was unusual for the season. Therefore, we think we have been exposed to an unfairly bad customer service as this hotel refused to give us our money back.
2018년 7월에 4박 숙박함
답변 제공: Benji Goulbourne, Resort Manager 님, 2019년 1월 28일
Dear Guest, First of all, thank you for taking your time to write down this review, we greatly appreciate it. As you posted this review as anonymous, we have no way to check this claim, however you wrote this on 2nd of November 2018, and as far as I know there were no bad weather or big waves or strong winds during October or November 2018. The ferry that you claim the locals said to be 7 - 8 hours, is heavily exaggerated. The journey usually take 5 hours. And even then you have other cheap alternative such as airplanes, they can go as cheap as a little over 250 thousand IDR. With so many good and cheap alternatives, I don't see any valid reason to cancel and break the policy our resort has. I hope this answer is enough for you to put your mind at ease. Again, thank you for taking your time to write down this review. Best regards,

10/10 - 훌륭해요

Kris 님, Townsville Qld

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All employees were extremely friendly. The room was beyond my exceptions - great value for money overall.
2018년 10월에 9박 숙박함
답변 제공: Benji Goulbourne, Resort Manager 님, 2019년 1월 28일
Dear Kris, Thank you for taking your time to write down this review. We greatly appreciate it! Thank you for your kind words for both our resort and staffs, we are overjoyed to know you enjoyed your stay with us. We hope you will stay with us again in the future if you are ever visit Gili Trawangan again. Best regads,

8/10 - 좋아요

Nenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Benji Goulbourne, Resort Manager 님, 2019년 1월 28일
Dear Nenny, Thank you for taking your time to give our resort a review, we greatly appreciate it! We hope you will stay with us again in the future. Best regads,

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Härligt boende. Nära till allt trevlig personal.
2018년 10월에 3박 숙박함
답변 제공: Benji Goulborne, Resort Manager 님, 2019년 1월 28일
Dear Lisa, Thank you for taking your time to leave a review for our resort, we appreciate it greatly! Thank you for your kind words for both our resort and staffs, we will strive to be even better. We hope you will stay with us again in the future should you ever find yourself in Gili Trawangan. Best regards,

10/10 - 훌륭해요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant
Superb little hotel with a great pool right on the beach. We walked out straight into snorkelling and saw 4 turtles!!
2018년 10월에 1박 숙박함
답변 제공: Benji Goulbourne, Manager 님, 2018년 10월 10일
Dear Jack, We are so glad to hear your review of our hotel. It brings great joy to us that you find your time staying with us enjoyable. I hope you will stay with us again in the future should you ever visit Gili Trawangan again. Best regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

Mikael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Familjen Jensen
Mysiga bungalows, välstädat och rent. Mycket trevlig personal. Ligger vid stranden med egna solstolar bra service. Enkel frukost men man kunde beställa ägg, omlett och pannkakor så den är helt ok. Vår tv fungerade tyvärr inte och wi-fi var lite dåligt ibland. Vi åker gärna tillbaka och bor på Laguna
2018년 6월에 6박 숙박함
답변 제공: Benji Goulbourne, Manager 님, 2018년 7월 25일
Dear Mikael Jensen, Thank you for taking your time to write down a review for us, we really appreciate it. We are so glad that you find our hotel, staffs, and services are all to your liking. It is unfortunate about the wi-fi and tv that there was a problem from the provider at the time. But it will be better soon. Thank you again for the review, and we hope you will stay with us again at Laguna Gili Beach Resort in the future. Best regards,

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel, best for snorkeling!
+ Location - away from the crowd but close to city center, especially if u take bicycle. Great beach in front of the hotel. Near hotel is turtle point where in the mornings you see many turtles Very friendly employees Diving center has just been completed The best calamari rings ever in hotel restaurant! - There was no minibar in the room(bungalow) as indicated on the site hotels.com Sound of praying due to construction of bungalow makes them really loud. It would wake me up at 4:30am even with earplugs.... though I didnt hear it in superior room.
2018년 6월에 1박 숙박함
답변 제공: Benji Goulbourne, Manager 님, 2018년 7월 25일
Dear Olga, Thank you for leaving a review for our hotel, it really means a lot to us that. Thank you for reviewing our hotel's location, we have received a lot of good review thanks to our location. Thanks also for the kind words and praise for our staff, it really means a lot to all of us at Laguna Gili Beach Resort. We are sorry about the sound of the praying, but it happens all around the island because there are so many Mosque on the island. Please visit us again in the future if you're ever at Gili Trawangan again. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hutts but loud mosque right next door
We had a nice stay in the hutts except for the part where this hotel is situated right next to a mosque which had their prayers multiple times a day playing through their loud speaker even in the middle of the night. There are a lot of other places to stay on the island so I would look at something further away and closer to the more busy area of the island.
2018년 5월에 2박 숙박함
답변 제공: Benji Goulbourne, Manager 님, 2018년 7월 25일
Dear Guest, Thank you for leaving a review for our hotel, it really means a lot to us. The Mosque actually is quite far from our hotel, but they used a speaker for every pray so it makes it like the sound is coming from next door, but it doesn't. Unfortunately this is happening all over the island as there are so many Mosque on the island. But thank you for leaving this review, and we hope you will stay with us again in the future if you ever find yourself at Gili Trawangan. Best regards,

8/10 - 좋아요

Sébastien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bon hôtel mais en travaux
J’ai séjourné 3 nuits dans cette hôtel. Le personnel est très souriant, accueillant et sympathique. La chambre et les environs sont très propres. Le fait que l’entree Soit en travaux à joué légèrement sur le confort.
2018년 5월에 3박 숙박함
답변 제공: Benji Goulbourne, Manager 님, 2018년 6월 15일
Dear Sébastien, Thank you for leaving a review for our hotel, we greatly appreciate you took your time to leave this review. We're also very grateful for you kind words and praise towards our hotel, it means a lot to us. The construction will be done very soon, and the hotel will transform into something more amazing. We hope you will stay with us again in the future.

8/10 - 좋아요

Fan kwong

좋아요: 청결 상태, 직원 및 서비스
房間冷氣空調下午時候就是熱得不行啊！
冷氣唔夠凍，在下午時段加電風扇也不行，房間已經轉過一次，但新的房間同一個問題！洒店泳池非常殘舊，不見意入住。唯一的是酒店工作人員態度很好。
답변 제공: Benji Goulbourne, Manager 님, 2018년 6월 15일
Dear Fan Kwong, Thank you for leaving a review for our hotel. We greatly appreciate it. We will do our best to make sure we better our qualities, facilities, and services. We hope you will stay with us again in the future. Best regards,

6/10 - 괜찮아요

Vanessa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice Hotel but Service lacks a bit
Spent 2 nights in their bungalow which are the wooden huts. Bed was AMAZING, super large and very comfy. Housekeeping very good, everything nice and clean. Air-conditioning also does its job but not ice cold as some cracks in the wooden hut so warmth gets in and it can never get really cold. Bar/Restaurant staff unfortunately not very good 2 out of 5 stars. Had to wait ages for a menu to come and staff was joking around amongst each other and not paying attention to new guests. However, that seems to be an issue nearly everywhere I went on Gili T. Nice pool, cool in the deep end which is nice and refreshing. Overall good experience.
답변 제공: Benji Goulbourne, Manager 님, 2018년 6월 15일
Dear Vanessa, Thank you for leaving a review for our hotel. We greatly appreciate it. Thank you for all your praise and kind words for our hotel and facilities, it means a lot to us. And we will make sure that all the minus that you pointed out will be taken care of and we'll do our best to better all our facilities, qualities, and services. Once again, thank you. We at Laguna Gili Beach Resort all hope that you will visit us again in the future. Best regards,

6/10 - 괜찮아요

Nils

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Will be good when finished!
They are still finishing the front of the hotel when we stayed there. The rooms were good and spacious and a nice pool. The front desk, reception and bar area was not finished so it was just temporary solutions

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and accomodating staff, got a free room upgrade on arrival. Good location, right opposite the beach and close to everything you need. Would definitely stay here again if I were to go back!
2018년 2월에 5박 숙박함
답변 제공: Benji Goulbourne, Operations Manager 님, 2018년 3월 26일
Dear Natasha, Thank you for taking your taking your time to write down this review. We are so happy to hear such a positive review from you. We will do our best to keep it up. Thank you for visiting Laguna Gili Beach Resort. We hope to see you here again in the future. Best regards,

10/10 - 훌륭해요

Auvo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Favorithotell
Mycket trevlig personal, nära stranden, fin pool! Under vår vistelse pågick ombyggnation så det var lite slammer o stök, men det gjorde inget.
2018년 2월에 12박 숙박함
답변 제공: Benji Goulbourne, Operations Manager 님, 2018년 3월 26일
Dear Auvo, Thank you for taking your taking your time to write down this review. We are so happy to hear such a positive review from you. We will do our best to keep it up. Thank you for visiting Laguna Gili Beach Resort. We hope to see you here again in the future. Best regards,

10/10 - 훌륭해요

Ivana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grear place@ Recommended!
2018년 2월에 5박 숙박함
답변 제공: Benji Goulbourne, Operations Manager 님, 2018년 3월 26일
Dear Kreszensia, Thank you for taking your taking your time to write down this review. We are so happy to hear such a positive review from you. We will do our best to keep it up. Thank you for visiting Laguna Gili Beach Resort. We hope to see you here again in the future. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

ビーチに近い1棟ずつの建物
部屋は1棟ずつになっているため、プライバシーは守られると思います。 ただ金額面は、少し高く感じました。 ビーチパラソルが色あせているので、ただちに変えてほしい。
2018년 1월에 4박 숙박함

8/10 - 좋아요

Frida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket bra hotell
Väldigt fint hotell, mysiga och stora stugor som man bor i. Halvsköna sängar, lite hårda.. mysigt poolområde och nära till resturang och strand. Man får strandhandduk, hur bra som helst. Trevlig och mysig personal! Bra wi-fi som når ända till stranden! En liten promenad på 10-15 min till ”party-delen” av ön. Det ända negativa är att avloppet i duschen stinker, det är inte alls fräscht.. men inget en liten doftpåse inte kan fixa! Väldigt mysigt med frukost på rummet!
2017년 10월에 3박 숙박함

6/10 - 괜찮아요

Sandra

좋아요: 직원 및 서비스, 객실의 편안함
Not worth the cost
First of all, we barely found the hotel because the front side is all just a construction site. Not really what we had in mind for our romantic honeymoon since the pictures showed something else... The reception and restaurant area is all being renovated and the work runs slowly for what we saw during our 5-day stay. The room was spacious and lovely, even though the bathroom area were smelly and probably told because of damage by damp. One night when it came a lot of rain water started pouring from the ceiling down the walls and on interior. So the rooms need an upfix for what we saw! We never swam in the pool because it didn't look clean enough... The big plus that made our stay worth while was the location and the beach area. It is close enough to walk into the busier restaurants in the evening but far enough to not get disturbed by nightlife and the mosque early in the morning. The beach area was lovely and reserved for the hotel guests. While the restaurant in under renovation they serve all meals either on the beach or on your room terrace. Unfortunately not the hotel we saw in the pictures in many reasons and not worth the costs for the stay but hopefully things will be better when the renovation is finished and they hopefully update the rooms where needed.
2017년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Für einen kurzen Aufenthalt ok
Das Hotel liegt direkt am Strand und mitten in der belebten (party)-Seite der Insel. Das Hotel befindet sich gerade im Umbau, was zu etwas Baulärm (bis 18 Uhr) führt. Das Essen ist in Ordnung, aber keine "balinesischen Wunder", wie wir an vielen anderen Orten gehabt haben. Die Zimmer sind klimatisiert und insgesamt sauber. Personal sehr nett und die Liegen am Strand komfortabel. Für 3-4 Tage eine gute Unterkunft.
2017년 9월에 4박 숙박함

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super tolles Hotel im schönen Gili Trawangan!
Unser Aufenthalt im Laguna Gili Resort war einfach spitze! Wir können dieses Hotel zu 100% weiterempfehlen. Die Zimmer/Bungalows haben einen richtig schönen Charme! Man kommt an und fühlt sich sofort wie im Urlaub! :-) Sehr geräumig, sauber und das Bett ist bequem! Die Mitarbeiter sind hilfsbereit, freundlich und immer für einen Smalltalk zu haben! :-) Beim Frühstück kann man sich aussuchen ob man vorne am Strand frühstücken möchte oder das Frühstück aufs Zimmer möchte. War auch lecker. Überhaupt das Restaurant mit seinen verschiedenen Gerichten (westlich und local küche) ist sehr zu empfehlen. Die Lage ist grandios. Hier ist von Party bis romantisches Abendessen am Strand alles geboten. Das Laguna befindet sich übrigens derzeit im Umbau, jedoch hört man vom "Baustellenlärm" absolut gar nichts in den Bungalows. Wird bestimmt noch schöner wenn alles fertig ist! :-) Noch zur Lage: Kleiner Tipp am Rande für alle Tierliebhaber unter uns: Der Weg zum Hotel vom Hafen ist nicht weit. Man muss also keine Kutsche dafür nehmen! Ca. 10 Minuten Laufweg! Die Pferde stehen für Stunden ohne Wasser in der Sonne und müssen teilweise 15 Stunden viel zu schwere Lasten tragen. Dann lieber Koffer ein bisschen schieben, die Pferde werden es euch danken! Ansonsten alles ziemlich unkompliziert im Laguna und es war ein sehr schöner Aufenthalt und wir werden sicherlich wieder in diesem Hotel unterkommen wenn wir wieder hier sind!
2017년 8월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Pas terrible
hôtel en plein travaux ,WiFi dans le lobby uniquement. Les tortues viennent nager tous les jours juste devant l'hôtel,
2017년 8월에 5박 숙박함

6/10 - 괜찮아요

SHZ 님, Nürnberg, Deutschland

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Vorsicht Riesenbaustelle!
Prinzipiell ein nettes, sehr gut gelegenes Hotel mit direkten Strandzugang und eigenen Liegen! Man kann direkt vor dem Hotel bei Flut schön schwimmen und Schnorcheln, findet schöne Fische und sogar Schildkröten! Was allerdings weder bei EXPEDIA, noch anderswo bemerkt wurde ist die seit April 2017 bestehende , große Baustelle (Umbau in einen Tauchzentrum) direkt am Strand und am Pool! es schweißt, knallt und hämmert den ganzen Tag, so dass man schon sehr gechillt sein muss, um sich daran nicht zu stören! Schade, denn sonst könnte man hier wirklich schön Urlaub machen
2017년 8월에 3박 숙박함

10/10 - 훌륭해요

kazuaki 님, japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
笑顔のスタッフ
チェックインの時からスタッフは常に笑顔で親切に接してくれました。朝食は5種類から選べ部屋の前かビーチで食べることができます。2017年8月レセプション工事中につき発見できず一度通り過ぎてしましました。工事ははじまったばかりでしたので、まだ２、３ヶ月かかりそうです。場所はグーグルマップを参考にしていけば港からも歩いて８分程度です。ホテルの問題ではありませんが毎朝5時に島全体にお祈りの放送が流れるため、毎朝めざめてしまいました。利便性の良い場所なのでまた宿泊したいです。
2017년 8월에 3박 숙박함

2/10 - 너무 별로예요

Omar Teoldi 님, Italy

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
CANTIERE!
Abbiamo abbandonato dopo la prima notte perché al posto del resort c'era un cantiere. La scritta "coming soon" interessa poco a chi ha prenotato una vacanza senza essere avvisato che ristorante hall e la vivibilità della piscina sarebbero "arrivati poi!". Fortunatamente un ragazzo super gentile dello staff ci ha aiutato a trovare un nuovo alloggio poco distante. Da parte dei proprietari ci vorrebbe più sincerità e rispetto delle vacanze delle persone che lavorano per potersele guadagnare. Altri hotel segnalano qualsiasi lavoro in atto nei minimi particolari.
2017년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Laguna Gili Beach Resort being rebuilt.
Stayed in Laguna Gili Beach Resort, July 25 till the 28th.Was a bit of a disappointment to see the whole frontage of the Hotel under renovation.A complete building site, with all accompanying noise and mayhem.Breakfasts were a bit hit and miss, getting some things some mornings but missing them the next. Staff were friendly and helpful though and it is hard to be disappointed in a beautiful spot like they command.
2017년 7월에 3박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant stay
Front of resort updates being carried out until the end of 2017. No street appeal. Pool in need of an update.
2017년 7월에 3박 숙박함

4/10 - 별로예요

Jeff 님, J

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Book elsewhere!
Booked the Eco room- No hot water, no aircon, no safe, easy access for people to break in as it wasn't enclosed, dark- very minimal lighting, bugs inside, no wifi, minimal privacy, is actually the next door accomadation which they use and is seperate to Laguna. Payed for an upgrade and didn't stay.