4/10 - 별로예요
Fred
2023년 12월 29일
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Please see my feedback for improvements
The room I stayed has
- Poor internet connection. The internet TV kept lagging. Forget about watching TV. One of the reasons I decided to upgrade, however both rooms have the same problems.
- All the TV programs need to pay, even the local Indonesian Channels, however the technician managed to come over to resolve. However, only local channels and a few internet channel is available, in the end due to the poor internet connectivity, its as good as not watching (see above comments).
- a faulty electric kettle. There are rust inside the kettle. Seem like no one has used it due to the condition.
- no drinking water provided. I have upgraded the room and the previous room has drinking water provided.
- no shampoo and soap top up. I needed to wait for the room service to provide before I can have my shower.
The pavement lights on the stairways towards the pool area was not well light up. I missed a step going down at night and almost fell. During the day time I see that some of the lights along the steps have exposed wires and faulty.
Service is very good and I slept comfortably.
Fred
2023년 12월에 1박 숙박함