스튜디오, 간이주방 | 고급 침구, 객실 내 금고, 각각 다르게 가구 비치, 책상

녹스 호텔스 - 웨스트 엔드 레인 II 여행 후기

2.5 out of 5
녹스 호텔스 - 웨스트 엔드 레인 II
198 West End Lane, London, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 126개 이용 후기 중 23개" "
평점 8 - 좋아요. 126개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 126개 이용 후기 중 22개" "
평점 4 - 별로예요. 126개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 126개 이용 후기 중 6개" "

8.0/10

청결 상태

7.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

양보석 님, 브라이턴

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고네요
밑에 바로 세인즈버리와 테스코 익스프레스가 있어서 장을 볼 수가있고 역근처랑 가뿐히 이동가능합니다 방에는 간이 주방이있어 요리를 할 수있으면 화장실 또한 깔끔합니다

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable Room
The room is clean and comfortable.The staff is very kind. Under ground station, Over ground station and Thameslink station (National Railway Station) are within 3 minutes by foot. Sainsbury's local is at the same building. I will choose 198 suites if I visit to London once again.

10/10 - 훌륭해요

HYEMI 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too good.
West Hamstead station is two stop from bus from ted. It was also working. Comfortable and very good. I will use agine if visiting London again. Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Good Location, No Elevator
Good Location, No Elevator SoSo.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
Clean, central and fab value for money!
Great value for money! Hard to find but the guy on reception helped direct us. The mattress was very hard so slightly uncomfortable sleep and the apartment above us were noisy, sounded like they were moving furniture around! Overall clean, central and fab value for money! Would stay again and recommend to a friend.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Felipe

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our stay overall was very nice, due to the covid situation they do not clean the rooms daily but the furniture and rooms are almost new. The room is very comfortable and the kitchenette is basic but enough. The only bad thing is that the property does not have an elevator. The staff is very helpful too.
2021년 9월에 9박 숙박함

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 객실의 편안함
An excellent room all round, highly recommend.
The location was excellent for Hampstead High Street with excellent rail, tube and Thameslink on the doorstep. You can park on the side streets at weekends too. The room was brilliant they’d thought of everything. All seemed brand new. Fridge, kettle, cooking ring and utensils. Loads of towels and toiletries. Lovely comfy bed. Bathroom so clean and shiny! We were at the back so very quiet.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Schulim

2021년 9월에 5박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 객실의 편안함
Perfect little studio for West End Lane
The location of this studio apartment was ideal for a visit to our family who live just off West End Lane. The studio was modern . clean , lovely shower room . The best use was made of the room with a small kitchen behind double doors , even a flap underneath the tv for use as a table . Desk in the corner under the window. Plenty of plugs and port points. All in all -- perfect for our needs.
2021년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having a fridge and very clean
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
realy nice room with all we need and realy clean. We stay there for a whole week and the room was clean every day, with fresh towels every day. I recomend the place.
2020년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Suficiente
Deficiencias en el grifo y la ducha del lavabo. La tele diminuta. Por lo demás. Ok
2019년 12월에 8박 숙박함

8/10 - 좋아요

L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Enjoed the stay - teaspoons in the roon would have been appreciated.
2019년 12월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
Treatment of guest: On arrival, manager was very unprofessional and unhelpful to say the least. Also raised her voice which is unacceptable. Couldn't find my booking then said it was only for one night not three as I'd booked. The actual place: firstly, it's a dodgy looking unmarked door, behind which is a very steep staircase. I was on the top floor and it took ages to drag suitcases up. Avoid if you have a large suitcase, any walking difficulty at all, or a pram! Also, the entire place was dirty, marks all over every single surface: walls, floors, everywhere, as if they'd stopped caring a decade ago. Fridge and freezer were broken, and lights cut out one night.
2019년 11월에 2박 숙박함

4/10 - 별로예요

Ian

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
AWFUL..... Tired damp and in Desperate need of TLC
Check in process was about the only positive, very quick and easy. Had to leave a credit card swipe as a security deposit.... having opened the door to the “suite” I’m not sure what I could have done to the room to warrant £200 damage! The room carpet was thread bare. The wall had peeling wallpaper and more worryingly Damp mark all over the wall. The kitchen cabinets were falling apart and the general furniture and fixtures were tired and in DESPERATE need of a refurb! Bathroom was at least clean ish. Although the shower arm didn’t lock in and was useless and kept sliding down. Only positive is the location. Near nice pubs and restaurants . Would not recommend.... spend a few quid more and stop somewhere better..... I’d have gone elsewhere but there were no alternatives nearby.
2019년 11월에 1박 숙박함

8/10 - 좋아요

Ang 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and practically set out (the little kitchenette behind the wardrobe doors. I could possibly stay there for a few more days (we only said for a night). We were in room 10 which is right at the top and they have no step free access so not good If you have a lot of luggage or a disability. There was a beautiful city view, just wish we could sit on the rooftop but the windows don’t open wide enough
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Salvador 님, Pamplona

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La habitacion esta correcta, suficiente, con su frigo, cocina, accesorios,, baño correcto, bien, limpieza muy buena. Tiene metros y tren cerca. Supermecados y restaurantes varios en la misma calle. Si hay que poner un pero seria que no tiene ascensor, y te puede tocar en el tercer piso.
2019년 10월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Nice size, clean room with lovely bathroom and kitchenette. Ideal for the tube into London. You even get free slippers!! Would use again next time we go to London
2019년 10월에 3박 숙박함

8/10 - 좋아요

Carl

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We were satisfied with our stay. The hotel provides a modestly priced place to stay in London. The room is small, but clean. It includes a small kitchen facility. The WiFi connection is very good. Plenty of hot water. Lighting was good for reading in bed, but there are no chairs. The location is good, just a five minute walk to the Underground, and there are some good cafes and pubs nearby.
2019년 7월에 3박 숙박함

8/10 - 좋아요

Debora 님, bergamo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Appartamento carino, pulito, molto comodo per il centro (20 min. metro o 30 bus). Personale molto gentile.
2019년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
No lifts
There is no lift and there is no given info about it. Your hotel should have lift because of the luggage. The attitude of the receptionist doesn’t feel too nice. The floor above us is very noisy. The bed and shower is nice tho. The temperature that I can control is nice too.
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Tutto bene ,pulizia giornaliera ottima, dettaglio da non sottovalutare soprattutto a Londra. Unica pecca essendo al 4 piano ci vorrebbe un ascensore
2019년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien située, personnel agréable et disponible. Excellent séjour.
2019년 4월에 3박 숙박함

8/10 - 좋아요

Thomas F.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

Yanis 님, France

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mise à part l’emplacement, le reste est laborieux. La propreté est inexistante poussière partout tache sur la moquette et le lit. L’ensemble de la chambre ainsi que des parties commune tombe en ruine : Mure avec des infiltration meuble et porte casser peinture au mure qui s’enlève ect.. pour le prix d’une nuit (environ 100€) c’est honteux de proposer une chambre aussi pitoyable ! Rapport qualité prix 0. Il n’y a personne pour vous accompagner à votre chambre vous devez trouvez les bureaux à une autres adresse pour aller chercher les clefs. De plus les photos sont trompeuses chambre beaucoup plus petite que l’on pense. En bref heureusement que l’emplacement est parfait.. J’espère juste que nous n’avons pas eu de chance et que toute leur chambre ne sont pas de cette qualité.. car nous sommes extrêmement dessus surtout quand ont pense a la sommes que nous avons débourser !!
2019년 3월에 3박 숙박함

8/10 - 좋아요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
他の宿泊客の足音がうるさいがそれ以外は問題ない
2019년 1월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door to property not clearly marked. Shower poor water pressure Clean and comfortable otherwise
2018년 12월에 1박 숙박함

4/10 - 별로예요

alasdair

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Give it a miss
The apartment door is not very noticeable at first and I had to ask locals where it was. I then had to go to another building about 500 metres away for the key. As you enter the building there us a steep set of stairs so if you have mobility issues it is no use as there is no other form of access. The room was tired and not very clean. It was marketed as a studio apartment however it is not even that. The small kitchen is squeezed into the area where the wardrobe would have been and with the cupboard doors open there is not much room to move. TheRe was a large gap under the door which I had to block with my bag to stop the light from coming through during the night. All in the apertment was in poor state and for what I paid I will not be staying here again
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

Jun 님, L4S

Good location for public trans and self cocking.
location is good. close to tube, train station. Stayed twice in last 2 weeks. First stay the front desk lady was nice. Room is clean but pretty small and many stairs. But can cook. That is good to save money since there are 3 grocery stores steps away. Had WiFi issue for 2 days. Fixed the second day. When I tried to leave my big suite case there for a 3 days tour, the front desk man told me not able to which was different from that lady's suggestion. So not consistant. Late he agreed so I was able to go without big case. When I back to re-check in. The front desk man asked me to pay in full in advance and deposit without explanation for what (no deposit for first time). And no smile and welcome at all. Anyway if you want to save some money and have easy access to public transportation to London downtown, this place may be a choice. BTW it can get Gatwick airport directly.
2018년 8월에 4박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour très agréable.
Le séjour dans cet établissement fut très agréable. Chambre spacieuse, confortable. Quartier plaisant, beaucoup de commerces d'alimentation, cafés et restaurants. Bien desservi mais un peu loin du centre de la ville.
2018년 5월에 8박 숙박함
답변 제공: Reservation 님, 2018년 7월 12일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 4월에 4박 숙박함
답변 제공: Reservation 님, 2018년 7월 12일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Josias

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noise . Not so safe

8/10 - 좋아요

Frank

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 6박 숙박함

4/10 - 별로예요

Álvaro 님, London

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Llevo alojándome dos meses en este hotel por trabajo, y cada vez que cambio de habitación es una aventura. Luces que hacen mal contacto y parpadean, falta de utensilios de cocina como colador para pasta cuando cada habitación debería tener todo, otras veces me faltaron cubiertos, una vez el hotel quedó sin uso de enchufes... Además, mala atención de la recepcionista y del servicio de limpieza. Las habitaciones apenas pueden abrir las ventanas para que ventilen. Una pena el trato de estos 3 hoteles de West Hampstead cuando en Golders Green o White City los hoteles/estudio de MStay son increiblemente cómodos y el personal super amable.
2018년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
キッチン付きの広い部屋
8泊するので市内で広めの部屋にしました。キッチンや冷蔵庫があるので、3日以上滞在する場合は重宝します。ベッドメーキングのスタッフがお皿や鍋も洗ってくれました。バス停が目の前で便利ですが、その反面、車の音がうるさいです。通常のホテルのようなフロントはありませんので、海外旅行に慣れているかたには比較的安価なのでお勧めです。またスタッフは親切でありがたかったです。
2018년 2월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
hôtel fonctionnel, propre et confortable
Hôtel proche des transports, des supermarchés, très bien situé. Facile au check out. Propre et confortable.
2018년 1월에 1박 숙박함

8/10 - 좋아요

Naim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Out of town but with good transportation nearby
The hotel is very close to nearby transportation. The bus stops right infront of the entrance door or u can use the train at West Hampstead Station(Oyster card). There's a kitchen hood but it's not working so had to open the window while cooking. The room was a bit small but managable. The room was very clean and the nice clean lady is always there everyday if u need your room to be cleaned. We arrived early around 10am but our room was not ready. We left our luggages at the receptionist which is about 5-10 mins walk from the hotel's entrance door. There's no lift so need to carry your bags up the stairs. There's a few nearby convenience stores. Overall, the hotel is quite satisfactory
2018년 2월에 6박 숙박함

10/10 - 훌륭해요

PHILIP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good customer service and good location.
2018년 1월에 1박 숙박함

8/10 - 좋아요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Correcto
La habitación bien, por la tarde/noche cae mucho la velocidad del WIFI... pero de resto todo correcto. Al llegar hay dos botellas de agua que no reponen el resto de días.
2018년 1월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Very helpful staff and nice rooms , the hotel is in good reach of transports and shops
2017년 12월에 3박 숙박함

6/10 - 괜찮아요

Gary

좋아요: 청결 상태
Lots of stairs!
Good for public transport and local restaurants. Shower controls temperamental and no working batteries in TV remote
2017년 12월에 5박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located studio flat with everything you need
Good location 5-10 mins walk from West Hampstead tube. Flat was small but had everything you needed and the bathroom had a nice shower. It was clean with tea and coffee provided along with a kettle, toaster and microwave - also an iron!. Slipper were a nice touch. Lots of places to eat, supermarkets, Coffee shops and pubs nearby. Journey time to Bond Street - Central London about 15 mins on Jubilee line.Overall a good experience.
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Alvaro

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Sin WIFI
No pude hacer uso del WIFI porque o no llegaba o llegaba muy mal. Al llegar tenía dos botellitas pequeñas de agua que no repusieron el resto de días y el grifo no tiene filtro de agua como en el MSTAY de Golders Green. Por lo demás todo bien aunque hay que tener en cuenta que está cerca de una estación de bomberos.
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

nancy 님, Wirral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room and failcities as good as a top notch hotel
The booking in was a little confusing because I didn't realise the rooms were at different places from the reception, and the address I had on the booking form wasn't the reception, just a door - which was locked. My son found the phone number (since it wasn't on the booking form) and we were directed to the reception office, which was a couple of minutes walk away. Then the receptionist at first firmly told me I hadn't paid. I assured her I had and she rechecked and apologised, but I could have done without the first somewhat aggressive response. She told me where the room was, around the block, and then, thank goodness, agreed to show me where it was, which was good, since it was down an alleyway and it was already dark. HOWEVER, when I saw the room, I was delighted (a studio set-up with kitchenette). Modern, clean, even slippers, A delight. #And the location for me was particularly advantageous.
2017년 12월에 1박 숙박함

8/10 - 좋아요

Mike Holden

좋아요: 객실의 편안함
198 Suites in West Hampstead
The accommodation was absolutely fine for what I needed as I was attending a concert and then a birthday party in the local area. The 198 suites are not clearly signed but I finally located the entrance however after picking up the keys at a different location (just up the road) I then had to change rooms as the TV in the one I was originally allocated was not working. Overall the bed and facilities were of good quality and I enjoyed a good nights sleep. There are plenty of reasonable places to eat and drink in the local area and it is a short walk from the tube and local train station. I would stay again.
2017년 11월에 1박 숙박함

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

wenyu 님, 台灣

擁擠
交通方便,出門就有公車,走路不到5分鐘就有捷運跟火車;沒有電梯;附近生活機能不錯,至少兩間便利商店;廚房過小就在床的旁邊;但是應有盡有,還可以接受。
2017년 10월에 8박 숙박함

2/10 - 너무 별로예요

Alireza

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Waste of money
Really small Too many stairs Not very clean or comfortable Waste of money
2017년 10월에 1박 숙박함