외관

시그니처 타운하우스 하이드 파크 여행 후기

4 out of 5
시그니처 타운하우스 하이드 파크
36 Lancaster Gate, Bayswater, London, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 694개 이용 후기 중 175개" "
평점 8 - 좋아요. 694개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 694개 이용 후기 중 146개" "
평점 4 - 별로예요. 694개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 694개 이용 후기 중 25개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Brett

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived into London early morning after travelling for 24 hours with a 6 and 7 year old!! We made our way to the hotel from the airport and the staff were incredible, taking our luggage, settling us in the lobby lounge with coffee and hot chocolate. 10 minutes later they let us know that we could check in to our room (well before normal checkin time). This really made the start of our trip. We had a quad room and it was perfect for us. Enough room, comfy beds, clean and a big bathroom. Awesome location right next to Hyde park and on the tour bus route. Would definitely stay there again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Renita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay at Signature Townhouse! Shruti at the front desk was most helpful! Allowed us to check in a little early and also being able to store our bags after check out was so nice! Breakfast in the morning was really good. Staff was always so friendly. Great location near Underground as well as several great restaurants. Thank you!
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Awrad E A M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Stephen

Positives: Could check in a little earlier. Location. Clean enough room. Comfy bed. Negatives: Room in basement - little light. £50 held on card for security - 12days for a return (and on international card so extra fee) Paper thin walls - found out far too much about the girls' life drama next door. Room size very small. Sink blocked. Shower soap empty.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carmen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good sized rooms and very friendly staff. Only downside was that our room was next to the lift so could hear the lift going up and down but it wasnt that loud
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jo Sverre

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Chunjuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Bernard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property - comfortable beds and quiet. Lovely staff - very helpful and the fresh fruit in rooms is a nice touch. Suhaib very helpful at reception
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

J

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing stay
Got into room late at night to have the windows open and a smell of smoke in the room thinking people smoking outside have made it smell but even two days later the room still smelt. Also being first floor on the front of the hotel it was super noisy with people out the front of the hotel Room also had old clothes labels stuck quite clearly on the room so unsure how thorough the clean had been
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Steffan

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Maria C

연인과의 여행
Wonderful
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Place, but could be better
For a deluxe room the room was quite cramped with a step in the middle. The bed was not at all comfortable. The bathroom has obviously been renovated fairly recently, but the shower door was broken. One peculiarity was that there was nowhere to hang my suit. There was a hanger rail, but because the refreshments table was set up directly underneath it, there was only enough space to hang very short garments.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Xiaoyuan

2023년 4월에 1박 숙박함

8/10 - 좋아요

Anna Ester

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfy, such good price for being center of London
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Andrew

2023년 1월에 3박 숙박함

2/10 - 너무 별로예요

Daisy

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no such a sofa bed. We got two beaten up cot beds laid on the ground. The metal frame and springs are awful, the mattress was only a few inches tall. Not enough cushion. Very uncomfortable! The room is not soundproof. You could hear people from other rooms talking. The area is nice, but be prepared to have an uncomfortable night, specially the ones on the sofa.

4/10 - 별로예요

Mehrdad

출장 여행
별로예요: 청결 상태, 객실의 편안함
Freezing
Freezing . Had to ask for electric heaters ended with two and still the warmest place was the bathroom.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Chui Wa

6/10 - 괜찮아요

Wassima

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Helt ok
Helt ok hotell. Ikke optimalt renhold. Flekker på sengetøy og håndklær. Skittent på vegger og teppegulv. Dusj uten trykk og halvparten av lysene på rommet fungerte ikke.
2022년 11월에 3박 숙박함

8/10 - 좋아요

Bobbie

좋아요: 청결 상태, 객실의 편안함
Cheap and cheerful great location for Hyde park
Receptionist was miserable and gave us no information on arrival. No information book in room so called reception to ask about the hotel's restaurant and bar, she said there isn't one and advised me to get food from an online food ordering service. Tried to order but a code was required which I didn't know so had to call reception again which was a job in itself as the phone in the room had no reception button on it so had to use my mobile phone and Google their number. Eventually got local food delivered to reception but not very happy as the advertised on site bar and restaurant was one of the reasons we chose to stay here. Room needs attention: chipped paint, missing bathroom tile and broken window glass. Bed was small but comfy, room was small but had everything you needed. I could hear the lift going up and down as room was very close to it but otherwise it was quiet.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

Bahjat S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay! We will be there again
It was a good stay. The location might look a bit far from the busy area on the map, but there, you can take a tram for 5 minutes to be in the crowd. So, the location is good and quiet. We had an issue in the room, but the hotel management did a professional job. They changed our room, offered us a free breakfast, and 50% off the next visit. Thanks to everyone there. Recommended.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room was extremely small and made it very difficult to get dressed etc. The water also cut out mid way through a shower. Also the door key cards are somewhat unreliable at times so you need to go back down to reception to refresh the card - not ideal if you have just taken bags etc up to your floor.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Lauren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SUPER-FRIENDLY and clean!
Amazingly friendly staff that COULDN'T be more helpful! Good location, bed SOOOOOO comfortable. Only downside was no on-site parking but there is NCP 10 minute walk away
2020년 11월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

8/10 - 좋아요

Miss C

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for Hyde Park
Extremely well situated. Nice hotel for the price and location.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Amiena

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff. Clean room. Excellent location.
The staff was lovely from the start. The room was clean and comfortable. Housekeeping was super efficient. I’ll definitely stay here again.
2019년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Nothing was unique but the location was good. Service at breakfast was poor. There were not enough large plates, and the buffet layout was not efficient. I could not even lift the very large jug of milk. The wifi was disappointing. It blocked streaming services.
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

Julianne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE!! Theft By Hotel Staff!!
My clients had two rooms at this hotel in which combined they were robbed of gold jewelry and over $2750 USD from their guest rooms by the hotel staff. Do NOT stay here!!!
2019년 8월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Hotel in Need of TLC
The hotel is conveniently located to bus and subway station. Public areas are nicely kept, the breakfast is buffet good, and the staff is friendly. The disappointment was the room/suite, which did not fit the need for a couple traveling with two children and needed some TLC. The entry area that contained a pull out sofa was small and dark. Once the sofa was pulled out, there was no space for anything but to pass into the second room through a hallway. The bedroom itself was spacious, the bathroom nice but mold was showing through the grout in the shower. The closet had plenty of hanging space but no shelves or drawers, so the four of us lived out of the suitcases. The carpet in the room was old and used, the floor cracked in the hall between the two rooms when walked upon. Our stay was nevertheless pleasant, as we roamed the city and minimized the time spent in the room.
2019년 8월에 7박 숙박함

4/10 - 별로예요

Evelyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Long wait to check in. Mold in shower. Squeaking floors. Concierge on departure had very limited English skills
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Al 님, Sydney

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Disappointing experience Tips left for staff but room not serviced. Tips were removed by someone. ( Many guests on our tour had same problem ) Asked front desk for taxi to Buckingham Palace, private car showed up not Taxi or Uber, driver was very rude and charged double what a Black cab would charge. Breakfast not very appealinng . Lots of Cigarette butts at front of property and very unkept looking. The staff did not speak English. Suggest you give this Faulty Towers Hotel a MISS
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Camille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait hôtel pour le pro ou le perso
Incontestablement mon coup de cœur à Londres. Le personnel y est au petit soin. Le petit-déjeuner est très complet. Les chambres sont très bien. Bel hôtel que je recommande vivement !
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Emma

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Eva Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel se encuentra perfectamente localizado, a una calle de hyde park y a unos 10 min andando de paddington station. Hotel moderno y de diseño. Les recomendaría cambiar las fotos de las habitaciones, la realidad es mejor que las fotografías. Desayuno sencillo, pero suficiente.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

jasmine key

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

8/10 - 좋아요

Ann-Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 7박 숙박함

8/10 - 좋아요

marcel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent emplacement
2019년 6월에 5박 숙박함

8/10 - 좋아요

Sylvain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well situated
Very good
2019년 6월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Not worth it.
The place was just okay for the price, well not really. We did book last minute, but the amenities in the room were certainly not at the star level listed. We also had to wait to check in, room was not ready when we arrived. We forgave this as we were traveling in a busy season. However when we arrived back in the evening after being out, we had asked for ice to cool our beverages (water) since it had been quite warm for London. We were told five minutes and ice would be sent up, no ice, no call, nothing.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel was ok. I think for the price, you can find better. The front desk staff were very polite and professional. However, I was very disappointed with the the cleanliness of the room. There was pink and black mold in the shower, hairs on my pillowcase and stains on the rugs. Also, be careful if you arrange service for airport transportation through the main desk. We ended up paying 30 pounds more than what we were quoted. AND, this company did NOT accept visa payment - we had to go into the airport to pull out more cash on our way out of the country. Caveat emptor.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superlækkert og moderne hotel. Serviceminded personale. Stort værelse. Perfekt beliggenhed ifht. busser og station.
2019년 6월에 2박 숙박함

8/10 - 좋아요

Anne-Britt Jahr

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima struttura in zona molto rinomata. Buon servizio di pulizia
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minute booking
Last minute overnight in London, basic hotel with no hotel amenities but I had a large corner room that was comfortable for the price, the location is quiet and nice, close to Lancaster Gate tube (5-10mins) reception staff are excellent, great good value base for London, didn’t have breakfast
2019년 6월에 1박 숙박함