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아보카 하우스 호텔 여행 후기

2.5 out of 5
아보카 하우스 호텔
46 Belsize Park, Hampstead, London, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 483개 이용 후기 중 116개" "
평점 8 - 좋아요. 483개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 483개 이용 후기 중 98개" "
평점 4 - 별로예요. 483개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 483개 이용 후기 중 15개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
스탭들은 매우 친절했으나 방에 들어가자 마자 4-5마리의 파리가 날아다녀 스탭에 잡아달라고 부탁해야 했고, 오래된 주택이라 쿰쿰한 냄새가 났다. 엘리베이터 없음. 무거운 짐들고는 지하철역에서 약 10분정도 걸림
2018년 9월에 1박 숙박함
답변 제공: avoca staff 님, 2018년 9월 27일
Many thanks for your response.

10/10 - 훌륭해요

Eunyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식도 괜찮았고 객실도 깨끗하고 편했습니다. 방음이 잘 되지 않았았지만 리셉션 직원분들이 굉장히 친절했습니다.
답변 제공: General Manager 님, 2017년 2월 17일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 - 너무 별로예요

jsy8230 님, 한국

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로
자다 인나믄 간지러움 비추!

6/10 - 괜찮아요

Debbie

가족 여행
좋아요: 직원 및 서비스
It is a forty minute bus ride or 25 minute taxi from Victoria, two tube stops or a twenty minute taxi ride to the city centre. Reasonable with a basic cereal and toast breakfast. Helpful staff member.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Clara

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: AHH Staff 님, 2024년 3월 19일
Clara, Thank you for your reservation.We look forward to welcome you back to Avoca House again

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely friendly staff and welcome. For London this is a clean and safe property for the price. I am not bothered by frills and luxury and would need to pay more if I wanted these at another hotel. The breakfast was coffee or two toast with butter, jams, cereals and orange juice. I wish I brought with me a bath plug so I could have run a bath. The shower worked well and was clean.
2024년 3월에 1박 숙박함
답변 제공: RJ AHH Staff 님, 2024년 3월 11일
Helen,Thank you for your review.We are sorry about the bath plug, It was there but slipped outside. We could have looked for that if you mentioned to us.We welcome you and your family/ friends to Avoca House again

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스
Good place to stay at when visiting London, good value for money.
2024년 3월에 3박 숙박함
답변 제공: RJ AHH Staff 님, 2024년 3월 11일
Marco,Thank you for your review.We welcome you and your family/ friends to Avoca House again

4/10 - 별로예요

Noel

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: AHH Staff 님, 2024년 2월 15일
Thank you for your stay

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely friendly host and excellent location! Room just what we needed and very spacious.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jesus

2023년 11월에 3박 숙박함
답변 제공: RJ AHH Staff 님, 2024년 2월 15일
Thank you for your stay, we look forward to welcome you back to Avoca House

10/10 - 훌륭해요

Tal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Rohan AHH Staff 님, 2023년 12월 3일
Tal, Many thanks for your stay with us. We look forward to welcoming you , your family and friends back to Avoca House.

8/10 - 좋아요

Olivier

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Rohan AHH Staff 님, 2023년 12월 3일
Olivier, Many thanks for your stay with us. We look forward to welcoming you , your family and friends back to Avoca House.

10/10 - 훌륭해요

Paolo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great staff and nice position, just 200mt from the tube station.
2023년 11월에 2박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 11월 20일
Paolo, Many thanks for your reservation. We look forward to welcome you back to Avoca House.

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Handy for the tube
Great as only a short walk to the tube at Swiss Cottage. Good booking in and they even agreed to stay on but we got there in time which was nice of them. However they forgot loo roll which isnt great, and there was nobody there at breakfast. My wife made us some quick toast and we went
2023년 11월에 1박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 11월 21일
Robert,Thank you for your reservation.Unfortunately we narrowly missed you and we met you on your way out by the front door, your table was set and had to go out side the building to assist the workmen there. Your wife mentioned she felt it like home and she toasted the bread for you. We apologise for the delay.

6/10 - 괜찮아요

Els

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: AHH Staff 님, 2023년 11월 3일
Thank you for staying with us.

10/10 - 훌륭해요

Corina

2023년 10월에 1박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 10월 29일
Corina,Thank you for your stay.We would like to welcome you back to Avoca again.

6/10 - 괜찮아요

Dawn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 9월 30일
Many thanks for the review and your stay, We would like to see you back at Avoca again.

10/10 - 훌륭해요

Arrur

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: AHH Staff 님, 2023년 9월 16일
Arur,Thank you for your stay.

8/10 - 좋아요

Elin Mathilde

가족 여행
좋아요: 청결 상태, 직원 및 서비스
A good stay!
The hotel is really worn out, but it's clean and the street is quiet. A good place to sleep after sightseeing all day. The breakfast was simple, but we left with a full stomach every morning. Rohana that works there is fantastic! Patient explaining how to get around, always with a huge smile! He even started breakfast a little early for us, so we could catch our flight! Thank you!
2023년 8월에 3박 숙박함
답변 제공: AHH Staff 님, 2023년 8월 15일
Elin,Thank you for your review.We look forward to welcoming you back to Avoca House again.AHH

8/10 - 좋아요

Peter

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Dit hotel staat in een hele rustige wijk met sjieke huizen. Dit hotel is heel eenvoudig en mag wel wat aangepakt worden qua verf e.d. Ook het ontbijt was heel eenvoudig. De eigenaar is heel vriendelijk en hulpvaardig. Neem wel altijd een Engelse oplader mee want wij konden onze telefoon niet opladen.
2023년 7월에 1박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 7월 16일
Peter, Thank you for your stay at Avoca House Hotel.You met a member of staff Rohan, Not the owner Ms Majella Dillon.All our electrical adaptors were given to the other guests on the day as we explained. At least we could share one with you for a limited time.We look forward to welcome you back at Avoca House again.

8/10 - 좋아요

Astrid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The location manager was great. A very nice man with a big smile on his face. Thank you for your attention.
2023년 6월에 2박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 7월 1일
Astrid,Thank you for staying with us. We highly value our customers' contribution.We look forward to welcoming you back to Avoca again

2/10 - 너무 별로예요

Amy

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Omaira

2023년 6월에 1박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 6월 26일
Omaira thank you for staying with us and we would like to welcome you back to Avoca

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok for price
Ok guesthouse/hotel for the price & location. Staff are lovely, friendly & helpful but the place needs a bit of work/refurb. Shower pressure was terrible I’m afraid.
2023년 6월에 1박 숙박함
답변 제공: RJ AHH Staff 님, 2023년 6월 20일
Thank you for your review, Management is planning for a refurbishment in the long run and the water pressure in the top floor will also be looked into. Being a small business we are still recovering from the burden created by Covid.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal agradable, todo limpio, la cama era cómoda y está cerca del metro, desde el que tardas muy poco en llegar al centro. Muy recomendable.
2023년 5월에 5박 숙박함
답변 제공: AHH Staff 님, 2023년 5월 17일
David, Many thanks for your stay.We look forward to see you again

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Making my london memories with my daughter
Needs updating but was clean and comfortable very good for the price to nice bothroom and comfy beds and the gentleman was very accommodating polite welcoming and couldn't do enough to make you feel comfortable he is an asset to the hotel
2023년 3월에 2박 숙박함
답변 제공: AHH Staff 님, 2023년 3월 29일
Karen,Many thanks for the reservation. We look forward welcoming you back to Avoca again

8/10 - 좋아요

Tobbe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hauska pieni hotelli
Meillä oli perhehuone ensimmäisessa kerroksessa jossa mm. tosi korkea katto. Neljä henkilöä nukkui tosi hyvin, ja oli hienosti tilaa myös tavaroille. Paikkahan on oikeasti tosi tosi vanha ja hotellihuoneen varustee edelliseltä vuosituhannelta, mutta se ei meitä haitannut. Hinta ja sijainti ja henkilökunnan palvelu mitä mainioin.
2023년 2월에 5박 숙박함
답변 제공: Staff 님, 2023년 3월 17일
Tobbe, Many thanks for your stay with us and a lovely and honest review. We look forward to welcoming your family back to Avoca

8/10 - 좋아요

Johanna

좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel is in a very good and quiet neighborhood. Located within walking distance of 3 underground stations. Staff is friendly. The room is cleaned only upon request (extra towels are available). Breakfast is very basic (toast, jam, cereal, coffee/tea and some juice), but at least you do not have to leave on an empty stomach. The bed is comfortable and the room itself is spacious. The decor and furniture are outdated and could do with some tlc. Bathroom was ok. Everything worked, but again dated and just about clean. Considering the price and its location, is it basic but value for money. So don't expect luxury, but you can have a good night sleep at an affordable price.
2022년 9월에 3박 숙박함
답변 제공: AHH Staff 님, 2022년 10월 1일
Joanna, Thank you for your review, we look forward to welcoming you back to Avoca again.

8/10 - 좋아요

Rosa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Localização. Staff.
2022년 9월에 6박 숙박함
답변 제공: AHH Staff 님, 2022년 10월 6일
Rosa, Many thanks for your review.We look forward to welcoming you back to Avoca again

10/10 - 훌륭해요

Luke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Give Rohan a pay rise!
Excelent stay, largely due to Rohan who is the most friendly and helpful person I've ever met. He was always available, very approachable, caring and genuine. Hotel is in a great location and very reasonably priced l. We had a great stay and would def reccomend.
2022년 8월에 3박 숙박함
답변 제공: AHH Staff 님, 2022년 10월 15일
Luke Thank you for your review,We look forward to welcoming you back to Avoca again

4/10 - 별로예요

Ale

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I arrived even later than check in because my plane was delayed and the room wasn't ready yet. It was ok since the room looked decent and the service was awesome by Rohan. But at the last day I was asked to move to a room in the owner's house right in front and the place was a mess, dirty, smelly and with stuff all around. The bathroom was kind of messy and the toilet was upstairs, not by the room which isn't what I paid for. And also I had to contact Rohan everytime I wanted to get into that house. I didn't say much because Rohan was very cordial and it isn't his fault. I wouldn't stay again there unfortunately.
2022년 8월에 6박 숙박함

6/10 - 괜찮아요

Mia

가족 여행
좋아요: 직원 및 서비스
The Hotel is dated and does need some upgrading, but the price, excellent location and friendly staff more than made up for what it was lacking. We'd stay here again.
2022년 7월에 2박 숙박함
답변 제공: AHH Staff 님, 2022년 8월 17일
Daniel, Many thanks for your review. We look forward to welcoming you back at Avoca House again.

8/10 - 좋아요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr kleines, süßes Hotel. Super netter Wirt. Alles Basic und rustikal aber sauber. Das Frühstück war tatsächlich recht knapp in der Auswahl, Aber ansonsten alles super!!
2022년 7월에 3박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 8월 4일
Alexander, Thank you for your review. We look forward to welcome you back to Avoca House again.

6/10 - 괜찮아요

Ben

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Great service but more need to be done
Great location, pricing good for that location. Rohan was excellent, and did everything to make our stay memorable. He was very accommodating with our early check-in request, was available throughout our stay and provided much needed tips on how to navigate the city. There is a lot of room for improvement with respect to comfort. Management should offer new or fresh towels to customers (they were all very old). The bedding set, the furniture and the carpet need some refreshing as well.
2022년 6월에 3박 숙박함
답변 제공: AHH Staff 님, 2022년 7월 24일
Ben. Thank you for your stay and the review.

6/10 - 괜찮아요

NADIR

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Personale molto gentile e disponibile, camera senza confort. Non c'è l'ascensore, il frigo in camera e l'aria condizionata. Buona la colazione e la posizione.
2022년 7월에 4박 숙박함
답변 제공: AHH Staff 님, 2022년 7월 22일
Thank you for your reservation and the review.

10/10 - 훌륭해요

Matthieu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel avec un excellent rapport qualité / prix
Excellent séjour dans ce petit hotel où nous y avons passé 5 nuits avec nos deux enfants. C'est un hôtel modeste dans le sens où vous n'y trouverez que l'essentiel mais à un prix très compétitif. Le gérant est une personne d'une serviabilité et d'une gentillesse rare. En plus de l'accueil du gérant, les atouts de l'hôtel : quartier chic et très calme très près du métro (station Swiss Cotage sur la Jubilee line) à 3/4 stations seulement du quartier de Soho, prix très intéressant avec déjeuner inclus, wifi qui fonctionne très bien
2022년 7월에 5박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 7월 20일
Matthieu, Thank you for staying with us. We look forward to welcoming you back to Avoca House again.

6/10 - 괜찮아요

Monique

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Minder goed was waren de oude meubels en handdoeken waren ook aan vervanging toe. Ontbijt was karig. Toast enverschill
2022년 7월에 3박 숙박함
답변 제공: Avoca House Hotel 님, 2022년 7월 19일
Monique, Thank you for your review. We as a small budget hotel that has been hard hit during pandemic yet managed to keep very low prices for our customers. With greatest difficulty we are in the process of replacing some of the necessary items in the next few months to come.

8/10 - 좋아요

Simon

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value.
2022년 7월에 4박 숙박함
답변 제공: AHH Staff 님, 2022년 7월 18일
Simon , Thank you for your review. We look forward to welcome you back to Avoca again.

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic but clean with freindly staff
2022년 7월에 1박 숙박함
답변 제공: AHH Staff 님, 2022년 7월 18일
Michael , Thank you for your review. We look forward to welcome you back to Avoca again.

4/10 - 별로예요

Ari

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Huone oli siivottu n. 3h myöhässä kun oli kirjautumisaika. Asiakaspalvelu ja tepasteli paljain jaloin. Aamupala oli murukahvia, paahtoleipää ja mehua. Kaikki kalusteet, kokolattiamatot ja WC oli varmaan 80-luvulta ostettu jostain hotellien poistomyymälästä. Huoneessa oli erittäin tunkkainen haju koko viikon(kokolattiamatto,verhot,kalusteet) ja wc-pönttö toimi erittäin huonosti puolet ajasta. Henkilökunnan ystävällisyys ei juuri korvannut olosuhteita. Yhteiskeittiön jääkaappia olisi saanut käyttää mutta kun kävi keittiössä, ei tehnyt mieli käyttää. Kadulla oli 2-30 samanlaista taloa, mutta tämä oli ainoa jolle ei oltu ulkoapäinkään tehty mitään.
2022년 7월에 5박 숙박함
답변 제공: AHH Staff 님, 2022년 7월 9일
Ari, Thank you for your review, I think you forgot to mention a few things here. * Your room rate was £36.66 per night per person that is even lower than the price of a bed in a dormitory in London Youth Hostels. (But you expect Hilton Service Level) * Apart from things you lists in the breakfast we serve several cereals (You had breakfast every single day even though you didn't like the kitchen. (We believe you didn't like the staff ) To provide the best rate to the customers the management only employs one member of staff per day. We admire your photographic skills while staff were busy working in other parts of the building. Good Luck and May GOD bless you.

10/10 - 훌륭해요

pierre

아이를 동반한 가족 여행
Responsable accueillant Bien situé Calme Peu cher pour Londres
2022년 7월에 3박 숙박함
답변 제공: Avoca House Hotel Staff R J 님, 2022년 7월 8일
Pierre, Thank you for your review. We look forward to welcoming you and your family back to Avoca House again.

10/10 - 훌륭해요

Leslie

2022년 6월에 1박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 7월 1일
Thank you Leslie, We look forward to welcoming you back to Avoca again.

10/10 - 훌륭해요

Mary Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

8/10 - 좋아요

Julie

단체 여행
좋아요: 직원 및 서비스
Excellent for visiting central London and Wembley the gentleman who runs the B&B is so helpful and cannot do enough
2022년 6월에 1박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 29일
Julie, Thank you for your review and the comments. We look forward to welcome you back to Avoca

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The reasonable, clean place to stay in London
Avoca house is a perfect place to crash when staying in London. Rooms were VERY clean even if the outside & lobby were a bit dusty. This is a very simple, bare-bones hotel /nothing fancy or recently updated but it’s all one needs when on vaca in London - All your time is spent out and about and you just need a clean, comfortable place to shower and sleep – this is it! Staff was wonderful and could not have done more for us. Nice to have the simple breakfast included. Location is a 3 minute walk from the underground station so it’s very convenient. Located in a quiet suburb you are only minutes from anywhere because of the underground. We will definitely stay here every time we visit London.
2022년 6월에 4박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 23일
Michelle, Thank you for your review. We look forward to welcoming you back to Avoca again.

6/10 - 괜찮아요

vanessa

2022년 6월에 1박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 22일
Venessa, Thank you for your review.

8/10 - 좋아요

Stasta

좋아요: 청결 상태, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 21일
Stasta, Thank you for your review. We look forward to welcome you to Avoca House Again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
good location
Let's start by giving Rohan 5 stars. He is a star. Beyond that, clearly the owner will not invest a penny beyond what might be needed to keep the door to this dreary place open. Location great, clean enough, but why not invest in showerheads that work?
2022년 6월에 1박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 18일
Thank you for your stay and the comment.

8/10 - 좋아요

Valentina

좋아요: 직원 및 서비스, 객실의 편안함
Buona struttura in zona Swiss Cottage, ideale per chi non ha grosse pretese e cerca un appoggio per il proprio viaggio a Londra. A poca distanza dalla metropolitana, in una zona residenziale tranquilla e silenziosa. La camera era ampia e abbastanza pulita, colazione basica ma perfetta per le nostre esigenze. Il ragazzo che gestisce l'hotel è stato sempre gentilissimo e super disponibile, ci ha aspettati per il check-in nonostante il ritardo, ci ha dato buoni consigli per esplorare la città e in generale è sempre stato estremamente cortese e piacevole, un vero valore aggiunto per la struttura.
2022년 6월에 4박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 10일
Valentina, Thank you for your stay and the comment.

10/10 - 훌륭해요

Kirsty

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
Rohan (the manager) was absolutely amazing, he was kind, friendly and extremely helpful to two Geordies that had no idea where we were! The rooms were immaculate, the staff even brought in another bed for me (my fault that id booked as a double instead of a twin). Nothing was too much for them. Rohan is a credit to the hotel, hope to visit again soon.
2022년 6월에 2박 숙박함
답변 제공: AHH Staff RJ 님, 2022년 6월 10일
Kirsty, Thank you for your stay and the comment.