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메이덴 오벌 여행 후기

3 out of 5
메이덴 오벌
9-13 Clapham Road, London, England

이용 후기

6.8
평점 10 - 훌륭해요. 13개 이용 후기 중 1개" "
평점 8 - 좋아요. 13개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 13개 이용 후기 중 6개" "
평점 4 - 별로예요. 13개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 13개 이용 후기 중 0개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Altaaf

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s a you get what you pay for hotel. The receptionists were amazing and very helpful but the room itself was old, in desperate need of a paint job and updating. The bathroom was new however and that was a very good surprise.
2023년 12월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Guest,Thank you for your feedback. We're glad you found our receptionists helpful and were pleasantly surprised by the bathroom. We'll take your comments into consideration for future improvements.Best regards,The Management

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Re: The Maiden Oval Hotel- FKA Belgrave Hotel
I chose this hotel over another mostly because it was close to where I needed to be for my purpose. The Maiden Oval Hotel was not the most well kept place, but it had some positive aspects. On the negative side, it was run down. Quite worn and could have used refurbishment. But it was comfortable enough and was kept clean, which I appreciated. The rooms have no refrigerators or microwaves, but there is a kitchen on the lowest floor (one down from the main floor) which had a large refrigerator that guests could use and a microwave. That kitchen in particular could have used some upgrading, but was serviceable. What I most appreciated were the two gentlemen who traded off front desk duties, each taking turns at 12 hour shifts. They were most cordial (sp?), friendly, and helpful. They each helped me on different occasions whenever I needed help, sometimes helping me carry items from the kitchen to my room. I thank you for your excellent service, sirs. Oh, and in the picture of the room, I think it was taken with a wide angle lens. The bed looks smaller than it was. I think it was a queen size bed. And room looks smaller than it was. Overall, it was a pleasant enough stay for me.
2023년 11월에 3박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Guest,Thank you for your detailed feedback. We appreciate your understanding of our hotel's condition and are pleased that you found our staff to be friendly and helpful. We'll take your comments into consideration for improvements in the future.Warm regards,The Management

4/10 - 별로예요

Nicholas

별로예요: 숙박 시설 상태 및 시설
No hot water
2023년 11월에 1박 숙박함
답변 제공: The Management 님, 2023년 11월 12일
Dear Guest,We apologize for the issue you encountered with the hot water during your stay. Please know that we take your feedback seriously, and we will investigate and address this matter promptly to ensure it does not happen again.Best regards,The Management

4/10 - 별로예요

Paul

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location for the Oval Cricket Ground
Hotel is in a great location for the Oval cricket ground however is in what looks like a old office block. Entering via a concrete stair case, the reception is old and tired looking. The lift was not working and it looked like it had not for some time. Bathroom was modern, clean and well equipped if not a little small. The room itself was a little tired and the bed and pillows were hard and well used and could do with a refresh
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 12일
Dear Guest,Thank you for sharing your thoughts on your recent stay. We appreciate your feedback regarding the lift and room condition. We are constantly working on improvements, and your comments will be taken into consideration.Best regards,The Management

10/10 - 훌륭해요

Adline Shanu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel provided eady check in options and they have done the room services properly
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 12일
Dear Guest,Thank you for your positive feedback regarding our check-in process and room services. We look forward to welcoming you back in the future.Best regards,The Management

8/10 - 좋아요

Amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Maiden Oval Hotel London
This hotel is a no-frills, reasonably priced accommodation for London. No catering is provided. The lifts in this hotel were not working. The staff were helpful, cheerful and efficient.
2023년 10월에 4박 숙박함
답변 제공: The Management 님, 2023년 11월 12일
Dear Guest,Thank you for your feedback. We apologize for the inconvenience with the lifts but are glad to hear that our staff provided helpful and efficient service. We appreciate your understanding of our no-frills pricing.Best regards,The Management

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place, good staff and close to the subway & bikes but with 2 tiny problem - Elevator wasn’t working - You can feel the subway passing every few minutes (room trembling) but if you’re not a light sleeper it won’t bother you otherwise i had a good stay !
2023년 10월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 12일
Dear Guest,Thank you for your feedback. We're pleased to hear that you had a good stay and found our location and staff to be satisfactory. We apologize for the inconvenience with the elevator and subway noise. We hope to welcome you back in the future.Best regards,The Management

6/10 - 괜찮아요

Rubiyatur

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cleaners hotel good for the price. The weather was warm and no air condition at the room, so heat was a problem.. New windows at the rooms would be nice.
2023년 9월에 4박 숙박함
답변 제공: The Management 님, 2023년 9월 26일
Dear Guest,Thank you for your feedback. We appreciate your suggestion regarding air conditioning and will consider it for future improvements.Best regards,The Management

6/10 - 괜찮아요

Ann Westergaard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Basic but handy
Great location for the cricket - very close to the Oval tube station. Not so good is having to have a cold shower - apparently the boiler had broken or the request for a second pillow ignored .
2023년 7월에 1박 숙박함
답변 제공: The Management 님, 2023년 8월 21일
Dear Guest,Thank you for highlighting the convenience of our location. We apologize for the cold shower and the oversight regarding the pillow request. We're addressing these concerns and appreciate your understanding.Warm regards,The Management.

6/10 - 괜찮아요

Hannah

2023년 7월에 2박 숙박함